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Reviews of ibis Styles Carcassonne La Cité 3 stars

2 rue Darius Milhaud , 11000 Carcassonne, France

#16 of 36 hotels in Carcassonne

Guests' Choice

Review score

Based on 1200 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 - 75

  • Reviewed: 17 July 2018

    9.6
    Excellent customer service. Perfect hotel for kids.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of food options

    The staff were exceptionally friendly. This hotel is the ideal hotel with children. All staff went out of their way to be helpful and friendly.

    Stayed in July 2018

  • Reviewed: 10 July 2018

    10
    If you want to visit Carcassonne medieval city there is none better with a pool!!
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 11 nights

    The pool did not have any shelter until later in the afternoon, no umbrellas provided. sometimes smokers used the No smoking area!!! Hotel is within easy walking distance (10 - 15 mins) of Carcassonne Castle and can be busy with people only staying one night.

    Room Compact but excellent. Hotel clean and bright. Breakfast excellent and plentiful. Staff good. Pool clean and tidy. cleaners in every day bedding and towels regularly changed. Air Con in room efficient. WiFi in all areas good.

    Stayed in July 2018

  • Reviewed: 11 June 2018

    10
    Great location for visiting the region and the medieval city of Carcassonne.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 5 nights

    The restaurant was fine, but the menu had limited choices which didn't change substantially over the time that we were there. There were 2 main courses that I liked and 2 that I didn't. So we only ate in for 2 nights out of a potential of 5. However, the medieval city is a short walk away and has more restaurants and bars than you need!

    Spacious room, comfortable beds, good bathroom. Buffet style breakfast, so plenty to eat. Didn't use the swimming pool as it wasn't quite warm enough - the pool is not heated either!

    Stayed in June 2018

  • Reviewed: 27 May 2018

    10
    Excellent value for money and location
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Nothing in connection with the hotel but a long metal grid cover on the road outside the hotel makes an intrusive noise during the night as cars drive over it. All it needs is a shock absorber under it.

    Excellent location for the ancient city

    Stayed in May 2018

  • Reviewed: 6 April 2018

    7.5
    Just give a pillow...
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    One staff member when I told him we didn't have enough pillows... consulted his computer and told me we did. I told him I looked everywhere and we were missing one... He was insistent it was there... I shrugged an said I would check again.. Well it wasn't there... andnhad to go back and asked again... Even if I did miss it... why didn't he just give an extra pillow... It toom 15 minutes of searching... 10 minutes of negotiating... another 15 minutes of searching again... then 20 minutes of waiting for a pillow. Over an hour of nonsense for just a simple pillow.

    Room was great for family... big bed... and two chairs that folded out to beds.

    Stayed in March 2018

  • Reviewed: 10 March 2018

    7.5
    I would recommend ibis Styles Carcassonne La Cité
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 2 nights

    Breakfast was a bit poor, but fine.

    Perfect parking lot and just 10 minute walk to the old city. The hotel es nice and the price–performance ratio is OK.

    Stayed in March 2018

  • Reviewed: 6 February 2018

    8.8
    Carcassonne
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights

    The shower is open. After shower si whole bathroom wet. There should be some barrier.

    Great place, 5 - 10 minutes of walk to the castel and historic town. Parking. Good breakfast, fresh orange juice, no low cost ¨something¨ from bottle. Silent room.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    10
    Comfortable, clean and warm hotel, 10 mins walk to castle,
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    no complaints, excellent stay at a good price.

    Breakfast was lovely, good selection of breads, pastries, cereal and yoghurts and freshly squeezed orange juice on tap. Rooms small but very comfortable and great showers. Staff lovely, helpful and chatty... special mention to night manager Nacho!

    Stayed in February 2018

  • Reviewed: 8 January 2018

    7.9
    great for the price, so a lot of people...
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    the shower is design... but just not practical at all, great to put water everywhere... And havingmore electric plugs in the room could be good too...

    smiling & helpful staff, nice breakfast

    Stayed in January 2018

  • Reviewed: 28 December 2017

    6.3
    Good for a very short stay, but cold in winter.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 2 nights

    Inefficient window sealing; too cold in winter. The heating is too weak. Little shopping and dining options nearby.

    Breakfast. Bed. Walking distance to the main attraction.

    Stayed in December 2017

  • Reviewed: 22 October 2017

    9.6
    Very pleasant stay, a great base for a short break in Carcassonne. Would definitely stay here again.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very uncomfortable foam pillows.

    Room and bathroom were exceptionally clean. Very comfortable mattress. Great location within easy walking distance of medieval city. Very good buffet breakfast.

    Stayed in September 2017

  • Reviewed: 19 October 2017

    7.5
    Comfortable bed, clean facilities, good breakfast and nice...
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights

    Damp smell and feeling in the bathroom and no curtain in the shower. The biggest pity is the smell, because everything else was good.

    Comfortable bed, clean facilities, good breakfast and nice service.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    7.9
    Really enjoyable budget hotel, reasonably close to La Cite.
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    It was very hard to see the sign from the main road. Look for the green cross of a pharmacy and it is just east of that.

    Great breakfast, nice location, under 10 min walk to La Cite. Clean and well kept up. I found the old medieval city of Carcasonne fantastic to visit and this was a good base.

    Stayed in October 2017

  • Reviewed: 20 September 2017

    7.9
    Good for a semi budget hotel.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Tea and coffee making in room would have been good, although it was available in reception. Very small room.

    Outside seating area and pool. Good size bathroom and shower. Clean and modern.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    6.3
    Good location with parking near medieval city, let down by poor service attitudes.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Staff attitude ~ basically really lazy. Couldn't be bothered to answer our questions with any effort, etc. Rooms a little smaller than we are used to for similar budget.

    Free on site parking, excellent location near to the medieval city, although we later found that other hotels offer the same privacy whilst being even closer.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    7.5
    Nice hotel with a great location
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    The rooms had a funny smell, as if somebody had smoked in them before. The rooms were labelled as non-somker rooms but perhaps they had been smokers room before. It was totally bearable and we did not even complain about it, as we were staying only for one night.

    We got two double-rooms, as the family rooms were booked. The rooms were OK. though. The location is fantastic, within walking distance of the Citadel. The swimming-pool was also good.

    Stayed in August 2017

  • Reviewed: 12 July 2017

    9.6
    Excellent buffet breakfast.
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    That the window on the second floor didn't open. It became a little hot in the room and we didn't alter the air con because of previous difficulties at other hotels.

    Excellent buffet breakfast. Clean hotel and many open spaces where you could sit, other than in your room. Spacious room and a comfortable bed. So close to the old city we walked.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    9.6
    Perfect stay - such friendly staff
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 4 nights

    Pool was great - just be careful of the split levels of the decking - easy to fall/trip

    beds really comfortable. less than 10 minutes walk to the medieval city. 25 minutes to the new city. Pool was great and cleaned daily. Garden nice too. Staff exceptionally friendly and allowed us to use their fridge.

    Stayed in June 2017

  • Reviewed: 28 June 2017

    10
    Staff were excellent
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    The pool was excellent but it would have been handy to have some sun parasols

    We were staying in Carcasonne for a wedding and the hotel staff went above and beyond to accommodate us and help us with any problems we had. The manager in particular was so so helpful and even drove us to the wedding when our taxis left without us!

    Stayed in June 2017

  • Reviewed: 26 June 2017

    8.8
    Great small hotel with pool, 5 min. walk from the "cité"
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 2 nights

    My son (he is 16, so they all like to complain, so take it with a pinch of salt) complained that his single (pull out bed) was not comfortable. Other than that everything was perfect.

    Great location 3 blocks from the old "Cité", staff was very friendly. Nice pool. Free parking.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    10
    Really good hotel!!
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 2 nights

    Nothing at all.

    Yes, the location is perfect. Easy to find, quiet and a safe, short stroll to the east gate of the old city. But...more importantly...the hotel itself has it's own great appeal. Newly-painted in a playful castle/knight theme. Open concept in lobby with a bar, play area and restaurant with public toilets near the pool. The rooms were actually fun! Ours had separate toilet and sink/shower rooms...we could control the Aircon....and could sleep five in four beds...unheard of! The breakfast was very nicely stocked and presented with options to eat inside or out. Great coffee machine. Pool is not elaborate, but clean and fine for cooling off and makes a nice backdrop to breakfast.

    Stayed in May 2017

  • Reviewed: 27 April 2017

    9.2
    Location within easy walking distance of all the sights.
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Location within easy walking distance of all the sights. Hotel being renovated and is now an Ibis hotel which we weren't aware of ....but very tastefully redecorated. Breakfast good.

    Stayed in April 2017

  • Reviewed: 21 November 2016

    8.8
    Great Stay !
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed 2 Bunk Beds and 1 Single Bed (5 adults)
    • Stayed 1 night

    location is convenient to the Cite, but for everything else must drive out.

    Very Friendly and attentive service. Gave us directions and local information. Breakfast was included and therefore fantastic value.

    Stayed in November 2016

  • Reviewed: 8 November 2016

    6.3
    The location to go to the medieval city, just 10 minutes...
    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was too stressful and poor, we had to wait 30 minutes everyday to get in the breakfast room as there were not enough food. Options were very little and ran out quick. Rest of hotel was good, but I think a bit overpriced.

    The location to go to the medieval city, just 10 minutes walk. Parking just great.

    Stayed in October 2016

  • Reviewed: 28 August 2016

    6.9
    Poor value for the money we paid.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Small bedroom, bed and bathroom. Very poor breakfast, second day no fruit salad, croissants etc until 30 minutes after breakfast scheduled to start.

    Location and free car park. Swimming pool.

    Stayed in August 2016

  • Reviewed: 28 August 2016

    9.6
    Modern facilities close to Medieval beauty spot
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (2 Adults)
    • Stayed 4 nights

    300m from Cite, fabulous location, friendly and helpful staff. No bar but drinks service available from reception. Very clean modern hotel, beautifully decorated and great pool area with plenty of loungers in full sun or dappled shade if preferred

    Stayed in August 2016

  • Reviewed: 18 August 2016

    8.3
    Nice views
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Wifi didnt reach to the rooms, and i took a cold shower, because the machine became broken early Morning, at least was summer, not a big deal

    Nice rooms, wide, staff was charming.

    Stayed in July 2016

  • Reviewed: 18 August 2016

    8.8
    Clean comfortable hotel, pool area well kept
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed and Two Sofa Beds (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The bed was very hard .... But that's just personal choice.

    The staff were very friendly and helpful. The domestic staff were great, always happy and anything that was asked for was sorted straight away. Pool area was lovely and very well kept.

    Stayed in August 2016

  • Reviewed: 14 August 2016

    5.8
    Walking distance to the medieval city of Carcassonne
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 3 nights

    Quality of wifi in hotel room was terrible; Breakfast was expensive and basic, no warm food available

    Walking distance to the medieval city of Carcassonne

    Stayed in August 2016

  • Reviewed: 14 August 2016

    8.3
    Good week in Carcassonne
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 7 nights

    The restaurant was closed for the summer, the facilities and breakfast were quite basic for the price.

    Great location and the swimming pool was good. Everywhere was very clean.Friendly and helpful staff.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    6.3
    Not value for money.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (2 Adults)
    • Stayed 4 nights

    Having to queue for breakfast because of a coach party. There was'nt enough staff to cope with the number of people and therefore the breakfast bar was not replenished quickly enough. We were without hot water for 18 hours. WiFi was atrocious.

    Lift to all floors. Good private parking.

    Stayed in July 2016

  • Reviewed: 3 August 2016

    9.6
    Carcassonne Comfort for the Family
    • Leisure trip
    • Family with older children
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    First off I was so happy to fit my family of four in one room and my teens didn't have to share a bed! The rooms were clean, the AC was great and the bathroom was beautiful and modern! The staff was kind and the spike English which always helps. The pool area was nice and the free on-site parking was so convenient!

    Stayed in July 2016

  • Reviewed: 2 August 2016

    7.9
    Good value for money, everything you would expect from a 3 star
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning could probably do with a service as not too efficient but still better than nothing! Corridor felt a bit hospital like and door slamming can be noisy but not too bad if everyone is considerate towards each other

    Good value 3 star hotel. Rooms clean and freshly decorated, good choice at breakfast and lovely pool area. Location ideal for visiting la cite. Would definitely stay again

    Stayed in August 2016

  • Reviewed: 29 July 2016

    8.3
    Great hotel with in a great location. Needs a bar!
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    The fact there was no bar so you couldnt have a drink by the pool. The restaurant was only open to coach tours as well, it would have been nice to have a couple of meals in the hotel as the outdoor terrace was nice with lovely hanging baskets. The only downside to the pool was it didn't have a shallow end, but that only really matters if you have small kids who can't swim.

    The location was amazing, hotel really clean and the pool was good. The staff on reception where exceptional. Very helpful and friendly I hope the new owners keep them on as they made our stay.

    Stayed in July 2016

  • Reviewed: 25 July 2016

    7.5
    Close to Citadel
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    I would have liked tea/coffee making facilities in the room. The vending machine offered in the hotel foyer wasn't working.

    Very close to the citadel and an easy walk. We took the breakfast option, and prices were reasonable.

    Stayed in June 2016

  • Reviewed: 15 July 2018

    9.6
    Relaxing Carcassonne vacay
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool closing times

    Breakfast, rooms, location, staff

    Stayed in June 2018

  • Reviewed: 30 June 2018

    10
    Can't wait to go back!
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing..it was great.

    Great location just few minutes walk to the old city.Lovely friendly staff. Fantastic buffet breakfast with fresh pastries

    Stayed in June 2018

  • Reviewed: 18 June 2018

    9.6
    Summer 2018 at Ibis Styles
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good rooms, pool, restaurant, friendly staff

    Stayed in June 2018

  • Reviewed: 18 June 2018

    10
    Nice clean room fairly spacious for Europe
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    Proximity to Carcassonne old city

    Nice clean room fairly spacious for Europe

    Stayed in June 2018

  • Reviewed: 14 June 2018

    9.6
    Very relaxed, good food and a super comfy bed.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    A longer walk than realised from town centre but it was nice walk.

    Staff were so helpful, rooms were basic but clean and the bed was super comfy.

    Stayed in June 2018

  • Reviewed: 6 June 2018

    8.3
    Smart hotel
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast service a bit haphazard

    Pool area: decor

    Stayed in June 2018

  • Reviewed: 31 May 2018

    10
    Excellent position for visiting the castle and lower town. Good value for money.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    It's location and value for money.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    10
    The staff was unbelievably helpful.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff was unbelievably helpful.

    Stayed in May 2018

  • Reviewed: 29 May 2018

    7.9
    What you expect from Ibis Styles.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    What you expect from Ibis Styles.

    Stayed in May 2018

  • Reviewed: 28 May 2018

    9.6
    It was really near the castle.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    It was really near the castle. Just 8 min walking.

    Stayed in May 2018

  • Reviewed: 20 May 2018

    9.6
    Good stay
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Could have small fridge.

    Larger than most Ibis. Very good breakfast!

    Stayed in May 2018

  • Reviewed: 9 May 2018

    2.5
    staff very unhelpful
    • Leisure trip
    • Couple

    staff very unhelpful

  • Reviewed: 1 May 2018

    8.8
    For a convenient, good-value-for money, visit to the old town around the castle, Good hotel.
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    All fine.

    Breakfast was fine, nothing special, but the selection was good enough.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    9.6
    Perfect location, good value!
    • Business trip
    • Solo traveller
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    I like the rooms and the overall design of the hotel with the secured parking. The breakfast was very good.

    Stayed in April 2018

  • Reviewed: 16 April 2018

    10
    Well located and the employees are really kind and helpful.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights

    Well located and the employees are really kind and helpful.

    Stayed in April 2018

  • Reviewed: 12 April 2018

    9.2
    10 mins walk from old town. Clean and fresh, public areas with local theme. Good wifi
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    On slowest day had to ask staff for a few items at breakfast, though they did respond quickly

    Breakfast good choice of items all fresh

    Stayed in April 2018

  • Reviewed: 23 January 2018

    10
    Best hotel in Carcassonne!
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Quirky, comfortable hotel. Ideally located. Fab staff, dinner and breakfast!!!

    Stayed in January 2018

  • Reviewed: 22 January 2018

    9.6
    We place.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little bit cold.

    We place. Nice stuff

    Stayed in January 2018

  • Reviewed: 5 January 2018

    8.8
    Attentive and rapid staff, convenient location for a visit...
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Attentive and rapid staff, convenient location for a visit of the medieval town, parking

    Stayed in January 2018

  • Reviewed: 30 October 2017

    9.6
    Fantastic!
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 3 nights

    Was very warm for October and air conditioning was not on.

    Fantastic hotel and easy walking to the cite.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    8.3
    Very nice and convenient place for a short stop
    • Business trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    PSEUDO MEDIEVAL MODERN STYLE...not my taste

    10 MN BY WALK FROM THE CITADELLE CLEAN GOOD BREAKFAST

    Stayed in October 2017

  • Reviewed: 24 October 2017

    8.3
    Highly recommendable for a short stay.
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Double Bed and Two Sofa Beds (4 Adults)
    • Stayed 1 night

    location, breakfast, parking.

    Stayed in September 2017

  • Reviewed: 23 October 2017

    7.5
    Good hotel a short walk from the Old City.
    • Leisure trip
    • Solo traveller
    • Standard Room with 1 Double Bed
    • Stayed 2 nights

    Evening meal was very good in quality and value. Staff were friendly and helpful.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    10
    Good location and friendly staff.
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Drinks a bit pricey I thought.

    Breakfast was continental but plenty of it!!

    Stayed in October 2017

  • Reviewed: 27 September 2017

    9.6
    Pleasant, relaxing stay
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool could be cleaner.

    Responsive, pleasant reception staff. Very well placed for short 10 min walk into old city.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    8.8
    Good hotel very close to old town i.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 5 nights

    Good hotel very close to old town i.e. 5 minutes walk staff very friendly.

    Stayed in September 2017

  • Reviewed: 19 September 2017

    9.6
    Good location for walking to Carcassone with easy parking
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night

    Location & Parking

    Stayed in September 2017

  • Reviewed: 13 September 2017

    10
    Great hotel
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Lovely staff. Hotel very clean

    Stayed in September 2017

  • Reviewed: 24 August 2017

    10
    we had a wonderful time, the hotel was spotlessly clean, friendly helpful staff. great location
    • Leisure trip
    • Family with young children
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 4 nights

    nothing

    every thing was fantastic, from start to finish. would love to revisit

    Stayed in August 2017

  • Reviewed: 24 August 2017

    8.3
    Pleasant hotel, very clean, close to old city.
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great shower

    Stayed in July 2017

  • Reviewed: 10 August 2017

    9.6
    Perfect hotel for a brief visit to Carcassonne
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Proximity to the old historic city. Excellent parking. Clean rooms with good bedding.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    6.7
    Standard accommodation that met our needs
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was only OK with no hot food

    Standard accommodation that met our needs

    Stayed in August 2017

  • Reviewed: 12 July 2017

    10
    La Cite
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Can't think of anything.

    Easy walk to La Cite. Or car into town square for petit dejeuner. Very relaxing. Easy access to the peripherique.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    7.9
    Great location
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee making facilities in room.

    Great location. Nice buffet style breakfast.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    Excellent Hotel within easy walking distance of the medieval town.
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Hotel name had changed since booking ... it's now an Ibis.

    Rooms were just refurbished

    Stayed in July 2017

  • Reviewed: 4 July 2017

    8.8
    Perfect for my needs.
    • Leisure trip
    • Group
    • Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Lovely staff

    Stayed in July 2017

  • Reviewed: 22 June 2017

    10
    Ideal hotel for le cite
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Difficulty getting cab at carcassone airport

    Lovely staff , swimming pool, breakfast included and close to la cite

    Stayed in June 2017

  • Reviewed: 29 May 2017

    10
    Super destination proche de la cite
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    La piscine

    Stayed in May 2017

  • Reviewed: 20 October 2016

    7.1
    Overall a very convenient boutique hotel to the old town
    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 7 nights

    Rooms a bit on the small side

    Breakfast v good with friendly lady in charge. Reception friendly and helpful with advice on local attractions.

    Stayed in September 2016

  • Reviewed: 8 October 2016

    10
    Clean, comfortable, helpful staff, good location
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and Two Sofa Beds (3 Adults)
    • Stayed 1 night

    The staff were lovely - so friendly and helpful and spoke great English

    Stayed in September 2016

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