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Reviews of Inter-Hotel Arles Mireille 3 stars

Place Saint Pierre de Trinquetaille, 13200 Arles, France

#22 of 42 hotels in Arles

Guests' Choice

Review score

Based on 119 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    6.1

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Showing 1 - 16

  • Reviewed: 19 September 2017

    2.5
    Subterranean and substandard
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is the worst hotel we have encountered in over 20 years of European travel. The rate posted behind the desk for our "standard double" was 108 euros, and that's what we paid through booking.com. The standard double rooms online were not at all like the horror we were assigned. The room was in a basement below the pool. It looked and felt like a utility room used for cleaning equipment and supplies. Three walls were cement and one was cheap grey paneling; the only window opened on a stairwell where people smoked. The slightly warped, fake wood floor was very dirty, a wad of dust and hair lurked under the sink, and residue remained in the toilet. The toilet didn't flush completely for us, either. Lighting was inadequate, and after dark the place was a pitch-dark cave, but we fortunately had flashlights. The female receptionist who showed us the room murmured "Oh yes, the last room, booking.com," and she couldn't wait to get out of the room. In the morning, when we asked about breakfast, the male receptionist used the same words and told us breakfast didn't come with that room. He said he supposed we could have a cup of coffee from the dispenser, frowned when we did so, and put the coffee on the bill. We couldn't afford to walk out on our reservation, so we spent two nights in this terrible place. We will never try an Inter-Hotel again.

    The only good things I can say are that the wifi worked and the shower had hot water.

    Stayed in September 2017

  • Reviewed: 10 June 2017

    9.6
    Interesting days in Arles
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The bathroom door did not work properly and it would have been easy to fix

    Breakfast was very good for French circumstances. The hotel owner was extremely nice and helpful

    Stayed in June 2017

  • Reviewed: 23 April 2017

    5.4
    Tired
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I've stayed here quite a few times over many years. The place now looks "tired" and needs to be at least redecorated. Simple things like a welcome or information pack in the room, a bottle of water or info on wifi access should, I think, be supplied for a price , including breakfast, of 150 euros.

    Location.Staff.

    Stayed in April 2017

  • Reviewed: 7 July 2018

    7.1
    Nature honey
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath is not so clean, tea water in the coffee machine did not taste good

    Nature honey

    Stayed in July 2018

  • Reviewed: 20 September 2017

    4.2
    Would not return.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would not return...glad we cancelled second night

    Stayed in September 2017

  • Reviewed: 15 August 2017

    4.6
    swimming pool
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    decadent

    swimming pool

    Stayed in August 2017

  • Reviewed: 18 September 2016

    7.5
    Beautiful individual hotel in decent location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Waited at reception alot. Think it needs a bell as staff are always away and busy.

    Nice staff.great pool and outdoor area. Beautiful hotel

    Stayed in September 2016

  • Reviewed: 24 July 2016

    9.6
    De ligging vh hotel was perfect.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    De ligging vh hotel was perfect. Vlakbij het oude centrum

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 April 2016

    7.1
    + Nice breakfast
    • Leisure trip
    • Couple

    - The bathroom smelled of detergent - The room we had was rather small

    + Nice breakfast + Good location + The hotel looks better from the inside than from the outside

  • Reviewed: 24 November 2015

    4.6
    Very little
    • Leisure trip
    • Couple

    Grim area, surly staff,nervous leaving car in public parking area . Cracked washbasin,facilities not as described,that the staff said was the fault of Booking.com. Extremely shabby external area at rear of hotel,appeared totally uncared for.

    Very little

  • Reviewed: 19 July 2015

    9.6
    Peacefull whilst being close enough to pop back from the...
    • Leisure trip
    • Solo traveller

    Peacefull whilst being close enough to pop back from the town centre for a midday shower, it's location was perfect close enough but out of the bustle, felt like retreating to peasceful tranquility, very friendly staff, loved the raw honey straight out the beehive and the wee rack of salami at breakfast. Beautiful garden and pool, so peaceful.

  • Reviewed: 8 April 2015

    9.2
    I loved the short walk into town, close but away from the...
    • Leisure trip
    • Couple

    I loved the short walk into town, close but away from the noise. The lady on reception was lovely and so helpful. We had one evening meal there and it was delicious!

  • Reviewed: 27 September 2015

    4.2
    Nice hotel, not on the main area but not far walking from...
    • Leisure trip
    • Couple

    Nice hotel, not on the main area but not far walking from main attractions

  • Reviewed: 20 September 2015

    8.8
    Excellent service from friendly staff.
    • Leisure trip
    • Couple

    Trying to park our vehicle.

    Excellent service from friendly staff. Good food. Lovely interior.

  • Reviewed: 12 August 2015

    6.7
    one day we found the room's doors unlocked.
    • Leisure trip
    • Couple

    one day we found the room's doors unlocked.(after maid's service), this is unacceptable. it was not safe for the stuff inside the room.

  • Reviewed: 16 July 2015

    9.6
    All u needed
    • Leisure trip
    • Solo traveller

    All u needed

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 16

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