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Reviews of Maison Jenny Hotel Restaurant & Spa 3 stars

84 Rue de Hégenheim, 68220 Hagenthal-le-Bas, France

#3 of 4 hotels in Hagenthal-le-Bas

Guests' Choice

Review score

Based on 176 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 18 April 2024

    10
    Lovely stay in a quiet and pretty part of the works
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Current refurbishment is inconvenient, but it is for a substantial improvement and inevitable .

    Although refurbishment is current being done to the whole hotel, staff went out of their way to make our stay comfortable. Breakfast and location were wonderful. Dinner at the hotel restaurant was lovely too! It is not our first time and will keep going back when in the area.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    8.0
    Great value for money!
    • Leisure trip
    • Family with young children
    • Family Room up to 4 Persons
    • Stayed 1 night
    • Submitted via mobile

    Nothing we did not like

    Nice family atmosphere

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom door doesn't really give you privacy and the rooms don't look that nicely finished, but nothing to really complain about..

    Lovely people and very good service! I like that they put the coffee and tea in the lounge instead of the room, where they also had some games etc. They tried to accommodate our kid by bringing out toys and putting a little bear in the babybed.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Worth stopping for the restaurant itself.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is truly excellent. Open bar/resting area was very pleasant and relaxing. Free tea and coffee was a lovely gesture. BREAKFAST had a generous selection of delicious foods and treats.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Easy to find, excellent restaurant, nice quiet location.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    If possible improving the beds mattress would be appreciated.

    The variety at the breakfast was very good.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    A nice surprise, and could see us returning again soon.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Resturant was tasty and breakfast was good the next morning. Had a gym, basic but comfortable and fit for purpose.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    the price was a little high and the breakfast was not with a lot of choices

    short distance from Basel airport, Available machine for coffee and hot beverages also during the night.

    Stayed in November 2023

  • Reviewed: 8 October 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and cozy place. Restaurant is amazing, gourmet level. Staff very friendly. SPA very relaxing and clean.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Feel good stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just a suggestion: would be good to offer cold shower for after sauna

    Pleasant bedroom, spacious and nice view on the garden Breakfast was very good and not outrageous like too often the case Nice restaurants Felt welcome It was quiet and feeling of being at home rather than in a hotel

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    A lovely over night stay on a motorcycle road trip. The staff were really nice.
    • Leisure trip
    • Group
    • Family Room up to 4 Persons
    • Stayed 1 night
    • Submitted via mobile

    The sauna and steam room were turned off and had to be switched on by the user. However it takes too long to warm up so we couldn’t use it.

    Very spacious and comfortable. A lovely restaurant and longe area.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Just LOVELY ! 🌺

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Second year

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Nice family run hotel, trying really hard
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing, except that the floor in the shower is extremely slippery, a risk especially for older folks like us, and it buckles when you stand in the shower. They should put some anti-slip mats down.

    Location and room were excellent, very quiet and comfortable with everything you need. The restaurant was really nice, this time the weather was bad, so we used the indoor restaurant, but their outdoor restaurant, where we ate last time, was great as well. Good food and wonderful service both times.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    delightful and relaxing stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    i only wish they had an outdoor lunch service on weekends

    thegarden seating area is wonderful on a summer evening. live music often on fridays! the separate massage cabin on the pond was a great addition.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Clean
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    - Few parking spot with only 2 electric chargers (paid) - We didn’t had time to enjoy the spa :(

    - Clean, feels like a 4 star hotel - Friendly staff

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Pleasant hotel, simple but very adequate, great breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing

    The outdoor restaurant was really pleasant and the food was good. Staff were friendly and helpful and the area was very nice.

    Stayed in July 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    My taxi was not there in at 4.am which caused some stress to get on time to the airport

    Diner in the garden was excellent both in setting as the food

    Stayed in June 2023

  • Reviewed: 27 July 2023

    8.0
    Nice hotel in a quiet area
    • Leisure trip
    • Family with young children
    • Family Room up to 4 Persons
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was a bit understaffed which resulted sometimes in no croissants, no butter… Staff members remained friendly though and did their very best in helping everyone out as soon as possible. A small coffee maker in the room would have been nice (now you had to go down to get one)

    Nice garden and garden bar/restaurant. Good breakfast. Kids enjoyed the pool, while we enjoyed a cocktail in the lounge outside, next to the pool 🙂 Friendly staff.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing to dislike.

    Pool area and the location of the hotel.

    Stayed in June 2023

  • Reviewed: 24 July 2023

    9.0
    Romantic place with calm atmosphere, great dinner
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was too small, sauna is missing cold water shower, breakfast was great but there were no sign or offer that you could order eggs for breakfast

    Nice room, view to the garden, perfect dinner

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    motorcycle road trip stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    super staff, very friendly and helpful, gluten-free bread scrambled eggs on request, pool opened specially for us overtime because we arrived by motorcycle at 10pm, filling the camelbak with filtered water and ice.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    Nice stay!
    • Leisure trip
    • Family with young children
    • Family Room up to 4 Persons
    • Stayed 2 nights

    The outdoor area in the back is really nice and relaxing. The staff was super friendly. The restaurant was good and the breakfast was delightful. Defiantly a nice little hotel and well taken care of.

    Stayed in June 2023

  • Reviewed: 3 July 2023

    10
    All the team is the best. the property is so clean and beautiful.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Here you feel the contact with the nature

    There is everything better than a 5 star

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Great place for a nights stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Didn't like the check in process with no human at reception.

    Wonderful location with space to walk the dog. Best bed!

    Stayed in June 2023

Showing 1 – 25

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