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Reviews of Kyriad Lyon Est - Saint Bonnet De Mure

Rue Vaucanson, 69720 Saint-Bonnet-de-Mure, France

#2 of 3 hotels in Saint-Bonnet-de-Mure

Guests' Choice

Review Score

Based on 49 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Very friendly and helpfull staff at the front desk.

    Stayed in November 2023

  • Reviewed: May 26, 2023

    8.0
    Stay comfortable. Staff very helpful and hotel quite close to the airport.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The room had a strange smell whci I could not detect.

    The staff was VERY helpful and courteous. I appreciated the help they gave me to sort out my problems. Thank you. The rooms were comfortqble: bedding, bathroom and facilities. Very good breakfast which needs more time to appreciate it. A large variety of food and beverages.

    Stayed in May 2023

  • Reviewed: October 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room (2 double beds)
    • Stayed 1 night
    • Submitted from a mobile device

    Not a lot of restaurants near by which are open for dinner but there is a popular Italian pizza place opposite

    Excellent choice if you need to be close to the airport

    Stayed in October 2022

  • Reviewed: July 21, 2022

    9.0
    fine
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    booked the room via Booking.com but somehow the booking did not appear in the system of the hotel. but the lady at the reception did fix it

    nice room, lady at the reception was very helpful

    Stayed in June 2022

  • Reviewed: April 8, 2022

    7.0
    Travelers- Good stop for one night alone the Route
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    We were surprised that they do not have a lift/elevator though the building is newer by european standards. In our mid 60's it made it difficult to haul our 25 kilo bags up the stairs. The rooms are minimalistic and a bit expensive at $85 per night.

    This is a Basic type of Hotel/Motel. It is clean and there is a small restaurant on the ground floor. When you first walk in you think your in a restaurant/bar however you are also at the hotel reception desk as well! They have beer and wine served after hours which is convenient for the business traveler.

    Stayed in April 2022

  • Reviewed: February 10, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    No lift. Not convenient if you carry heavy suitcases.

    Friendly staff, good breakfast.

    Stayed in January 2022

  • Reviewed: January 23, 2022

    9.0
    Kyriad hôtel are great value for money! staff was extremely nice and breakfast excellent !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    well situated with big private parking. nicely decorated down. could have pizza on place , they also sell candies, etc … really nice staff! also sold their pillows which are excellent! a great experience !

    Stayed in January 2022

  • Reviewed: January 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one towel for 2 people. And while taking a shower, lots of water goes on the floor

    People at the reception were extremely nice

    Stayed in January 2022

  • Reviewed: October 20, 2021

    9.0
    Very clean and friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location good and breakfast was just ok

    Stayed in October 2021

  • Reviewed: September 20, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was adequate for a chain hotel but the man on reception was offhand and unhelpful. There was cereal but no spoons or milk. There was only one piece of bread and when we asked for more he made it a big deal. The hot food had all gone and wasn’t replaced.

    Good location near to shops and supermarket. Comfortable bed. The ladies on reception extremely nice and helpful

    Stayed in September 2021

  • Reviewed: October 17, 2023

    5.0
    Passable for 1 night, reachable from airport
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    By the time we got to the breakfast area (8:00 am - while breakfast was still being served until 9:00), all warm food was already long gone and was not refilled. No sausages/eggs/fresh vegetables (besides sundried tomatoes). There was a selection of cold meats, cheese, jam & other sweet spreads available (and also some baguettes). Nothing fancy, passable (but a bit disappointing, considering price). Coffee was not tasty at all. Room was basic and seemed clean, but had a weird scent to it. Old corridor smelled even worse. Meh.

    Because of rugby world cup match happening in the city, most of other sleeping options were sold out - we stayed at this place, as it was one of the cheapest (still at over $100 a night). Bus stop from the airport is a few minutes walk, along the road, from the hotel. Check-in was smooth, room was quiet (view to quite empty parking lot). There were all basic utilities provided (towels, soap, internet), and also TV and breakfast in the morning.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked 3 rooms - 1 room wasn’t cleaned on our arrival. Another room wasn’t thoroughly cleaned; there was brown splatter on the bathroom door and near the sink.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great service good location for airport

    Stayed in September 2023

  • Reviewed: July 6, 2023

    4.0
    Not so good.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not clean at all, smelling room due to fitted carpet, staff not speaking english, position.

    I liked breakfast, manager kindness, additional services.

    Stayed in June 2023

  • Reviewed: June 21, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    cleanliness

    the stuff

    Stayed in June 2023

  • Reviewed: December 1, 2022

    1.0
    never again!
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was filthy!

    nothing!!

    Stayed in November 2022

  • Reviewed: September 30, 2022

    5.0
    Hotel okay but far from everything
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurants were open on a Tuesday for dinner. I walked for over 3km and no luck, all closed. Only kebab and fast food places open.

    Stayed in September 2022

  • Reviewed: September 30, 2022

    4.0
    Too expensive for what they offer
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fan heater not working, so it was quite cold in the room. They didn't offer shampoo; in the shampoo holder was the same soap for hands.

    The beds and pillows verry comfortable. Staff verry polite and helpful. Located near a lot of stores.

    Stayed in September 2022

  • Reviewed: August 1, 2022

    6.0
    Did what I needed but would not stay again.
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room (2 double beds)
    • Stayed 1 night

    Room had the mildew smell. Bathroom/shower is a combined doorless style - water appears to have leaked under the door to the room carpet. Carpet was damp when I entered.

    Staff were EXTREMELY helpful and friendly.

    Stayed in July 2022

  • Reviewed: June 6, 2022

    5.0
    Selling something and not receiving this what has been promised
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We booked online and provided all card details , it said online one price and when we arrived it was more then expected.The cleanliness and the smell of the bathroom and the towels wasn't clean . We did say to the member of staff that the room wasn't very clean and personally i thing a little refund or a gesture would have been something.

    Parking in front of the hotel,the staff was friendly and knowing their job .

    Stayed in June 2022

  • Reviewed: May 23, 2022

    2.0
    Avoid if you can. You may may end-up in an 1990's room and the management does not care.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We have been put in their staff bedroom, which looked to be from the 90s. Wasn't what we had booked. Really warm and did not have an airco. Walls and ceiling dirty. Bath, but no shower where one could stand. 3rd floor (1 floor higher then all other rooms) - which is no fun with a 20kg bag. We booked our room more than a month ago. The hotel was clearly overbooked and they should have told us well in advance. Hotel further refused compensation, other than a beer, which they then later said we hadn't paid and therefor they would not refund our payment. Avoid if you can, as you may also end up in this uncomfortable room and the management does not care.

    Location not to far away from LYS airport, where we needed to be for a 7am departure.

    Stayed in May 2022

  • Reviewed: March 11, 2022

    5.0
    Adequate, if uninspiring hotel to break a journey to the alps.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been helpful if the receptionist had offered to book a table for us in a local restaurant

    Stayed in February 2022

  • Reviewed: February 4, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    staff in the check in didnt speak in english only french

    Stayed in February 2022

  • Reviewed: November 10, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Absolutely joyful and pro receptionist Violetta! Very good and clean room for the price paid. Good breakfast.

    Stayed in November 2021

Showing 1 - 25

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