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Reviews of Kyriad Saintes 2 stars

2 Rue De Voiville Route De Royan, 17100 Saintes, France

#22 of 24 hotels in Saintes

Guests' Choice

Review score

Based on 391 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 - 52

  • Reviewed: 9 June 2018

    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pet friendly hotel but dog wasn’t allowed inside other than the room. However there was a dog in a basket in the entrance to the kitchen area behind the bar. Confused about rules! Kettle provided in room but no cups or milk.

    Bed was comfy and a fan was provided.

    Stayed in June 2018

  • Reviewed: 29 May 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    rooms in need of a refurb but very clean

    excellent restaurant,chef is brilliant comes to your table with the menu,and explains everything to you.Staff are superb,beds really comfy,quiet location,also the owner is on hand,breakfast excellent value,this is the 3rd time i have stayed here,also dog friendly,nice swimming pool area

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    nothing

    This is the second time i have stayed here,the reason i came back is because the food is excellent in the evening and also a great breakfast.The staff make youre stay a great one,they are very obliging

    Stayed in May 2018

  • Reviewed: 12 March 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The place is somewhat tired and situated on a trading estate. It is like a seedy american motel and quite expensive for the standard offered. Breakfast was 'modest'

    Staff were nice and helpful and recommended a pizza joint up the road for dinner

    Stayed in March 2018

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Would have been good if evening meal could have been earlier, i.e. 7pm start. We'd been travelling since early in the morning and were due to make an early start the next day. The atmosphere in the restaurant was very quiet and subdued, not very relaxing.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Location wasn't great as no footpaths into Sainte and lack of local taxis mean you NEED your own transport. Breakfast could be better for the price.

    Friendly and clean, good wifi and helpful staff.

    Stayed in August 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of concrete. Tucked away between dual carriageway and the rear of fastfood complex. Enter by Potholed alley covered in broken glass. Not at all attractive. Pool may have been clean, but looked like a small fenced in hole full of water. It didn't tempt me and I was hot. Checked in by a friendly cheery person smelling of beer... wel, it was a hot day! Bedroom window opened on to a corridor so anyone could see in. Had to keep blind down and not comfortable with having window open therefore had uncomfortable night in dark box with no fresh air. Restaurant closed on a Sunday, which hadn't been made clear when I booked, and nowhere where you can walk to due to dual carriageway and roundabouts. Breakfast minimal. I recommend buying a croissant and a bottle of juice in nearby Lidl - half the price and twice the quality. The least value for money on my entire two week trip.

    Room clean.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The outside of the building could use a make-over. A common problem with this type of hotel is that you can't have the windows and shutters open so ventilation is minimal. A problem in hot weather.

    Staff were excellent and welcoming. Bed comfortable. A fan was provided in the room which, with daytime temperatures in the 30's, was a godsend, Food OK.

    Stayed in June 2017

  • Reviewed: 1 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The external condition of the property was very very sad and had we not booked in advance would not have even approached the hotel for accommodation. It needs a lot of work done to make it a more presentable hotel that would attract passing traffic. Having said that the room provided was clean and had everything that we required and the staff were very helpful and pleasant. Having stayed at Kyriad Hotels a number of times which have always been immaculately presented this one requires some attention by them to bring it up to their normal standard.

    Stayed in April 2017

  • Reviewed: 5 November 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bigger bathroom and we would have liked a hair drier . Although we had a kettle supplied with beverages the plastic cups we had used were not replaced for the second day

    Cannot really say there was anything we really liked

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was ok but small not much room for baggage for a longer stay

    The owner was welcoming and an intersting character added to the visit, meal was reasonably good

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower a bit mouldy but that happens. Needs re furbished.

    Location for a one night stay traveling south. Comfortable bed. You get what you pay for. Chinese all you can eat 3 mins. Great before crashing out.

    Stayed in October 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Male staff very unwelcoming and seemed to get a little irate as we had to cancel a taxi 1 minute after wd had ordered it. Made it very awkward and were raising their voices. No air conditioning in the room

    Nice pool Comfortable rooms and bed Female staff very helpful

    Stayed in August 2016

  • Reviewed: 22 June 2018

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Simple room which was clean and comfortable. Dog friendly. Onsite restaurant but others near by.

    Stayed in June 2018

  • Reviewed: 9 June 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was very clean and comfortable. Handy you can park your. Vehicle almost outside your door.

    Stayed in June 2018

  • Reviewed: 12 April 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They lied about there amenatise

    Poor

    Stayed in April 2018

  • Reviewed: 23 March 2018

    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms too small

    Staff food WiFi spot on

    Stayed in March 2018

  • Reviewed: 9 March 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything.

    Clean, comfortable, very friendly. Easy parking and a very good restaurant. This was our fourth visit.

    Stayed in March 2018

  • Reviewed: 10 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Owner and Barman fantastic host couldn’t be better.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were excellent and the food cooked by Herve was beautiful,ideal for the Motorway,dog friendly good value for money

    Stayed in February 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Breakfast was vastly overpriced and it was very hard to find, even with a SatNav.

    Stayed in January 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smell like smoke

    Easy access

    Stayed in January 2018

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff, cleanliness,comfort, excellent parking. This

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small, hotel and area a little untidy.

    Staff friendly, easy to find from motorway, good overnight stop from U.K. to Spain.

    Stayed in September 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Area outside the room was old stone and large gravel could be improved

    Comfy bed and quite night. Staff a credit to your company

    Stayed in June 2017

  • Reviewed: 16 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean room. Very quiet

    Stayed in May 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Can't think of a thing!

    Exceptionally clean. Very comfortable bed. Friendly staff; Easy access to motorway.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small bathroom

    Ideal location for an overnight stay when travelling from Spain to UK

    Stayed in June 2017

  • Reviewed: 22 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't think.of anything

    The restaurant and bar were attractive and the food was very good.

    Stayed in February 2017

  • Reviewed: 9 October 2016

    • With a pet
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent friendly welcome on arrival. Also, efficient and friendly waitress in the restaurant seeing to our every need.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We would have drank more at the bar if the drinks were cheaper

    Very clean room and swimming pool area.

    Stayed in August 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty leak on bathroom beru poor amd limoted food

    Not muvh

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny room. Noisy fan. No air con. No hairdrier

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • With a pet
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of air conditioning made rooms unbearably hot

    Convenience and food

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 May 2016

    • Leisure trip
    • Couple

    some decor in rooms a little tatty, but clean and very comfortable

    Staff extremely friendly with an excellent sense of humour. Food good, breakfast good

  • Reviewed: 31 March 2016

    • Leisure trip
    • Solo traveller

    Accommodation was cramped, especially the bathroom, and there was no chair to sit on. The security was not good, as the gate to the car park was kept open all night, as was a door to the accommodation which meant that intruders could gain access to the rooms without going through reception.

    It was clean and the staff were helpful.

  • Reviewed: 26 January 2016

    • Leisure trip
    • Couple

    Oh dear me......this is the sort of standard one expected in the 70's & early 80's. The grouting in the shower cubicle was black & shower curtain far too long. Cubicle was tiny. Toilet seat broke. Room very small & grubby, as were all the exterior surroundings, inc parking area. Mattress old & uncomfortable & without a mattress protector. Pillows, not only were without protectors, but were lumpy pieces of foam & unclean. Did not bother with breakfast - we couldn't wait to leave.

    Being woken by a cheerful blackbird early in the morning! Welcome was brief, but cheerful.

  • Reviewed: 6 December 2015

    • Leisure trip
    • Couple

    Shower cubicle could do with a re tile but a good shower..

    Good sized room with tea and coffee facilities. Places to eat close by. Private parking close to motel like room. Pet friendly although they charge.

  • Reviewed: 10 May 2015

    • Leisure trip
    • Group

    No soap or shower gel provided. Steak was impossible to eat due to being full of gristle. On complaining I was met with the phrase "What do you expect me to do? The butcher supplies the meat." The remainder of the meal was poor by French standards. Beer was expensive, 6 small glasses coming to over € 27

    Accommodation and general facilities were OK and all was clean and tidy. Good TV in room.

  • Reviewed: 17 March 2015

    • Leisure trip
    • Couple

    Room was small, restaurant was closed but recommended one nearby which was ok. Hotel being decorated not before time, section of upper floor railing marked with red tape not good. Breakfast very basic not worth the 9 € cost. Would not stop there again.

    Close to A10 motorway

  • Reviewed: 22 May 2016

    • Leisure trip
    • Group

    The bar prices!

    Helpful staff Ok for overnight stay

  • Reviewed: 11 April 2016

    • Business trip
    • Solo traveller

    Breakfast was ok for French hotel, but can't compare what you get in German or Belgian hotels. No eggs, no pistolets

    Wifi was excellent and free.

  • Reviewed: 3 November 2015

    • Leisure trip
    • Solo traveller

    Hard to locate

    Clean room , friendly , helpful staff .

  • Reviewed: 15 October 2015

    • Leisure trip
    • Couple

    Motel like Could be cheaper

    Near freeway. Clean

  • Reviewed: 7 October 2015

    • Leisure trip
    • Couple

    smallish bathroom

    Simplicity of check-in and check-out. Location and quietness

  • Reviewed: 21 September 2015

    • Leisure trip
    • Couple

    Bit tired but okay

    Very good welcome and helpful staff.Basic room but had everything

  • Reviewed: 21 September 2015

    • Leisure trip
    • Solo traveller

    I thought it was difficult to find in the middle of the night without GPS.

    The breakfast was good and staff was friendly.

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    Dior to room ill fitting not wind proof - draughty.

    Friendly welcime

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    everything

    nothing

  • Reviewed: 11 August 2015

    • Leisure trip
    • Couple

    Very good evening meal. Reasonably price wine.

  • Reviewed: 21 July 2015

    • Leisure trip
    • Couple

    Location near the peage

  • Reviewed: 24 June 2015

    • Leisure trip
    • Couple

    A good stop over location Staff were very friendly an helpful. Nice restaurant good food. The owner took the time to ofer us a drink and chat.

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 52

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