Reviews of La Marjolaine - Demeure d'Hotes - Service Para-hôteIier - Premium
161 Avenue de Verdun, 36000 Châteauroux, France
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Reviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 13, 2025 · Stayed in September 2025
Verified reviewAll good. Good quality and well presented.Bed very good. Breakfast amazing!
Pillows a bit too hard.
Reviewed: September 7, 2025 · Stayed in July 2025
Verified reviewLa Marjolaine is in an old mansion. It's it renovated with much taste. The room was large and nice with very good beds and a great bathroom.
The hotel is managed remotely, so there is no reception desk and no staff was present when we arrived. Everything including breakfast reservation works remotely. In the morning a staff member was there to prepare the breakfast and clean the rooms. I would personally prefer to meet a human at arrival. Guests cannot control the airconditioning themselves (which was set rather cold). We called the service desk who then adjusted it. So practically there was no problem. Breakfast is not a buffet and I found it a little expensive. But it was certainly fine and enough.
Reviewed: September 1, 2025 · Stayed in September 2025
Verified reviewLovely building. Well appointed, clean, good sized room with comfortable bed. Great shower.
Had some problems with access and pin codes when we first arrived. A second chair in the room would have been good. Weather wasn't good when we stayed but had it been we would have liked some seating in the garden.
Hello, Thank you for your very positive feedback on your stay at La Marjolaine, a guesthouse in Châteauroux. We're delighted to see that the cleanliness, staff, comfort, amenities, location, and price were perfectly satisfactory. We take note of your suggestion regarding the outdoor areas and please know that we are already working on this issue to improve our service to our visitors. We will consider adding seating without risking overloading the space and disrupting traffic flow. We look forward to welcoming you again. Sincerely, Laurent
Hello, Thank you for your very positive feedback on your stay at La Marjolaine, a guesthouse in Châteauroux. We're delighted to see that the cleanliness, staff, comfort, amenities, location, and price were perfectly satisfactory. We ta… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewEasy access, good location and near to the town centre with private off street parking. Newly refurbished room and very clean. Comfortable bed
The only minor issues were that the room description states all rooms have tea and coffee making facilities - mine didn't (chambre 1). The breakfast room had a kettle with t-bags etc but no milk which I had to go out and buy locally. Also the description of "Additional features including microwave and refrigerator" etc clearly relates to a specific room not for general use. These are minor points but the room descriptions could be a little more specific. Apart from that I would absolutely recommend for a stay/stopover.
Hello, Thank you for your feedback regarding your stay at La Marjolaine, a guest house in Châteauroux. We're delighted to see that you appreciated the comfort, location, price, bedding, and cleanliness. We're sorry to hear about your disappointment regarding the lack of a coffee maker and kettle in your room, but these amenities are only available in the 4-person suite, along with the refrigerator and microwave. The description of each room clearly shows all the amenities available, but there is no mention of these amenities. However, coffee and tea are freely available all day in the breakfast room, as indicated in the message you received before your arrival. We note your comment regarding milk. We cannot offer dairy products that would be left at room temperature all day, but we understand the inconvenience. We offer breakfast every morning with a wider selection of drinks and snacks. We take note of your suggestions to work on improving our hospitality. We hope to welcome you back to La Marjolaine. Sincerely, Laurent
Hello, Thank you for your feedback regarding your stay at La Marjolaine, a guest house in Châteauroux. We're delighted to see that you appreciated the comfort, location, price, bedding, and cleanliness. We're sorry to hear about yo… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewGreat access and parking. The apartment was very clean and comfortable
There was not enough cutlery for 4 people and the WiFi didn’t reach to the top floor to be reliable so the lounge tv wasn’t any use.
Hello, Thank you for your excellent feedback regarding your stay at La Marjolaine, a guesthouse in Châteauroux. I see that you very much enjoyed your stay, despite the inconvenience of the television reception. You were the first person to point this out to me, and feedback has been provided regarding this issue in order to find a solution to improve the Wi-Fi reception on this floor. I added more dishes just after your departure; thank you for letting me know about this shortage. Thank you again for your kind comment and we look forward to welcoming you back to our guesthouse. Sincerely, Laurent
Hello, Thank you for your excellent feedback regarding your stay at La Marjolaine, a guesthouse in Châteauroux. I see that you very much enjoyed your stay, despite the inconvenience of the television reception. You were the first person to… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in August 2025
Verified reviewLoved the accommodation, absolutely perfect for our needs.
Hello, Thank you for your feedback regarding your stay at La Marjolaine guesthouse in Châteauroux. I'm delighted to see that you were fully satisfied with the cleanliness, staff, amenities, comfort, and beds. We look forward to welcoming you back for your next stay. Thank you for your extremely positive review. Laurent
Hello, Thank you for your feedback regarding your stay at La Marjolaine guesthouse in Châteauroux. I'm delighted to see that you were fully satisfied with the cleanliness, staff, amenities, comfort, and beds. We look forward to welcomi… Show more
Reviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewWe had the top floor apartment and it was very clean and comfortable. Two good sized bedrooms with excellent black out blinds. Well equipped kitchen. Good parking.
I wasn’t sure how to lock the door as the key was on the outside on a metal chord so I pulled it onto the inside of the door!
Hello, Thank you for your very positive feedback and we are delighted that you enjoyed your stay at La Marjolaine guesthouse in Châteauroux. We have noted your comment regarding the difficulty locking the door from the inside and have addressed this issue. Thank you for your feedback. We look forward to welcoming you back to La Marjolaine. Laurent
Hello, Thank you for your very positive feedback and we are delighted that you enjoyed your stay at La Marjolaine guesthouse in Châteauroux. We have noted your comment regarding the difficulty locking the door from the inside and have addre… Show more
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewA very comfortable bed in this small room on the ground floor, with convenient off-road parking just outside.
The room is very small considering the price we paid. Possibly the price was inflated due to the Tour de France arriving the same day. There are no staff on site, and we unsuccessfully tried to make complicated arrangements for storing our medicines in a refrigerator. Hotel rooms of this category should be equipped with a refrigerator. And for two persons, it would be nice to have two glasses for drinking water, instead of just one!
Thank you for taking the time to share your experience. We’re glad you enjoyed the comfortable bed and the convenient off-road parking. We understand that the size of the room and some amenities, such as the absence of a refrigerator and the number of glasses provided, did not fully meet your expectations. As a guesthouse, we do not have staff permanently on-site, which can sometimes make certain requests more challenging, and we apologize for any inconvenience this caused. Regarding pricing, it is true that local events can affect rates, but we always strive to remain fair and transparent. Your feedback is valuable and will help us improve the comfort and service for our future guests. We hope to welcome you back to La Marjolaine in the future. Stéphane
Thank you for taking the time to share your experience. We’re glad you enjoyed the comfortable bed and the convenient off-road parking. We understand that the size of the room and some amenities, such as the absence of a refrigerator and t… Show more
Reviewed: July 18, 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable. Unfussy decoration in a good generous sized room.
Further out of town than advertised (ad says 400yds but it’s nearer a mile). The AC in the room (weather was very hot) was not on and there was no remote control. I asked through the App messaging how to get it to work, when we got back from dinner it was on, which was good, but then it went off around 3am and we were too hot. I assume it is controlled remotely over the internet by the owner to reduce energy bills but this is a very unsatisfactory arrangement.
Thank you for taking the time to share your experience. We’re glad you found the room clean, comfortable, and spacious. However, we regret any confusion regarding the distance to the town and that the air conditioning did not fully meet your expectations. For energy efficiency reasons, the air conditioning is sometimes controlled remotely, which can result in it turning off during the night. We understand this may have been uncomfortable and appreciate your feedback as we look to improve this system. Your feedback is valuable, and we hope to welcome you again under better conditions. Best regards Stéphane
Thank you for taking the time to share your experience. We’re glad you found the room clean, comfortable, and spacious. However, we regret any confusion regarding the distance to the town and that the air conditioning did not fully meet yo… Show more
Reviewed: July 15, 2025 · Stayed in July 2025
Verified reviewVery clean and beautiful building
Impersonal - everything by key box. No human contact except with a problem over the code. No tea or coffee or information available
Thank you for taking the time to share your thoughts. We’re glad you appreciated the cleanliness and charm of the building. We understand that the key box system can feel impersonal, and we regret that there were no hot beverages or informational materials available upon your arrival. We take your feedback seriously and will consider ways to make the welcome warmer and better equipped. We look forward to welcoming you again at La Marjolaine. Best regards Stéphane
Thank you for taking the time to share your thoughts. We’re glad you appreciated the cleanliness and charm of the building. We understand that the key box system can feel impersonal, and we regret that there were no hot beverages or inform… Show more
Reviewed: July 8, 2025 · Stayed in July 2025
Verified reviewReviewed: June 27, 2025 · Stayed in June 2025
Verified reviewThe room was cozy and just enough.
It was difficult to understand the check in and took very long. The staff for check in and check out were remote so we had to call them. Staff that picked up the phone did not speak English, but later she gave to her colleague who could communicate with us. very confusing. Also had to pay extra deposit only to receive the codes for the doors. No doors for the bathroom...I personally do not enjoy sleeping next to the shower space.
Hello, Thank you for taking the time to share your experience. We're sorry that the check-in and check-out process did not meet your expectations and that communication was difficult. We're working to improve this, especially to better assist our international guests. Regarding the security deposit, it's a necessary step to receive the door codes, and we understand it may feel inconvenient. We also take note of your comment about the bathroom layout — we understand that not everyone is comfortable with an open space next to the sleeping area. Your feedback is valuable and helps us improve the comfort and experience for future guests. We hope to provide you with a smoother stay next time. Best regards, The La Marjolaine Team
Hello, Thank you for taking the time to share your experience. We're sorry that the check-in and check-out process did not meet your expectations and that communication was difficult. We're working to improve this, especially to bet… Show more
Reviewed: June 16, 2025 · Stayed in June 2025
Verified reviewVery comfortable modern room. Charming youngster brought breakfast which was ample .
A bit of confusion when we arrived. Use the keypad on the left to open the front door, then on the room key box inside hinge the black cover down to expose the keypad. The weather was warm but we survived despite not having a remote control for the Aircon. I WhatsApped but didn't receive a reply. I parked behind the house as it seemed a bit exposed from the road. On a Sunday there is not much open around so we walked to McDonald's.
Hello, Thank you for your feedback. We are glad that you enjoyed the room and breakfast. We regret the confusion upon arrival and are working to better explain the access system. The air conditioning is activated remotely, hence the lack of a remote control. Sorry for the delay in responding on WhatsApp. For parking, the back of the house is indeed recommended. We hope that despite the shops being closed on Sundays, you had a pleasant stay. Kind regards, The La Marjolaine team
Hello, Thank you for your feedback. We are glad that you enjoyed the room and breakfast. We regret the confusion upon arrival and are working to better explain the access system. The air conditioning is activated remotely, hence the lack of… Show more
Reviewed: June 15, 2025 · Stayed in June 2025
Verified reviewGood location. Off street, free parking. Easy entry access to accommodation.
Being a hot day the room was very warm with no option to turn on air conditioning. Could not open windows as insects entered the room. Sheets were old & prickly. No fridge. No facilities in room or kitchen to make tea or coffee. Our room was located across from kitchen & right near entry door, therefore, noisy in the morning.
Hello, Thank you for your feedback. We're glad you appreciated the location, easy access, and secure parking. We’re sorry to hear that your room did not meet all your expectations. On hot days, air conditioning is available upon request — we regret if this was not clear during your stay. Regarding the windows, we understand the inconvenience caused by insects and are looking into better screening solutions. We also take note of your comments about the bedding, room amenities, and morning noise. Your remarks are valuable and will help us improve the comfort and experience for our future guests. Thank you again for your stay. Best regards, The La Marjolaine Team
Hello, Thank you for your feedback. We're glad you appreciated the location, easy access, and secure parking. We’re sorry to hear that your room did not meet all your expectations. On hot days, air conditioning is available upon request… Show more
Reviewed: June 14, 2025 · Stayed in June 2025
Verified reviewAccess was impossible when we arrived. The necessarily details had not been forwarded to us. All we had was a recorded message which we could not understand. We were about to leave when a Belgian couple arrived. They had the same problem- didn’t have the code to get into the house and our room. Because they spoke French they contacted the owners who supplied the necessary information. Shouldn’t have to do this.
See above
Hello, Thank you for sharing your experience. We apologize for the inconvenience you faced upon arrival. All information regarding your booking and access is sent via Booking.com. You can find the full communication history in your personal account on their website. It is important to carefully read all notifications sent when booking through an online platform, but we understand the inconvenience caused. Thank you for your understanding, and we hope to welcome you again under better circumstances. Best regards, The La Marjolaine Team
Hello, Thank you for sharing your experience. We apologize for the inconvenience you faced upon arrival. All information regarding your booking and access is sent via Booking.com. You can find the full communication history in your personal… Show more
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewInterior design and very good beds.
The garden was not attended to. Needed weeding and adding some flowering plants. And maybe a table and chairs to relax outside. Then you could charge at least €10 more for a room.
Hello, Thank you for your feedback regarding your stay at La Marjolaine guesthouse in Châteauroux. Thank you for your positive feedback regarding the comfort, bedding, cleanliness, and price. We are delighted to hear that you enjoyed your stay. We have taken note of your comments regarding the maintenance and layout of the outdoor space, and please know that we are working on this issue. We look forward to welcoming you again. The La Marjolaine Team
Hello, Thank you for your feedback regarding your stay at La Marjolaine guesthouse in Châteauroux. Thank you for your positive feedback regarding the comfort, bedding, cleanliness, and price. We are delighted to hear that you enjoyed your … Show more
Reviewed: May 28, 2025 · Stayed in April 2025
Verified reviewReviewed: May 27, 2025 · Stayed in May 2025
Verified reviewExcellent
Found it hard to locate!!!
Thank you so much for your kind feedback! We're delighted that you enjoyed your stay. Sorry to hear you had trouble finding the property — we'll look into improving the directions to make arrival easier for future guests. We’d be happy to welcome you again anytime! Davigna, La Marjolaine
Thank you so much for your kind feedback! We're delighted that you enjoyed your stay. Sorry to hear you had trouble finding the property — we'll look into improving the directions to make arrival easier for future guests. We’d be ha… Show more
Reviewed: May 22, 2025 · Stayed in May 2025
Verified reviewReviewed: May 18, 2025 · Stayed in April 2025
Verified reviewReviewed: May 16, 2025 · Stayed in May 2025
Verified reviewIt was safe and quiet. There are no issues locations it and the instructions given were unambiguous.
Every was clean and worked.
Thank you for your feedback! We're glad to hear that you found the location safe and quiet, and that the instructions were clear. It's also great to know everything was clean and in working order. We appreciate your visit and hope to welcome you again soon! Davigna, La Marjolaine
Thank you for your feedback! We're glad to hear that you found the location safe and quiet, and that the instructions were clear. It's also great to know everything was clean and in working order. We appreciate your visit and hope t… Show more