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Reviews of Hôtel Le Castelet

4 Roc Gabide, Perles et Castelet, 09110 Ax-les-Thermes, France

#22 of 28 hotels in Ax-les-Thermes

Guests' Choice

Review score

Based on 275 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.5

  • Location

    7.7

  • Facilities

    7

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    10

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Showing 1 - 21

  • Reviewed: 18 August 2018

    8.8
    Overall very good.
    • Leisure trip
    • Couple
    • Twin Room with Solarium
    • Stayed 1 night
    • Submitted via mobile

    Bit remote for us as restaurant was not open so would have had to ride into town to eat.

    Brilliantly breakfast, host catered for us very well as it was raining heavily so we couldn’t go into Ax Le Thermes to eat as we where traveling by motorcycle. Garage for parking.

    Stayed in August 2018

  • Reviewed: 13 August 2018

    7.5
    Faded but clean, comfortable and charming staff.
    • Leisure trip
    • Couple
    • Double Room with Solarium
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is dated but spotlessly clean. It's a pity there aren't restaurants within walking distance.

    The large balcony was very welcome on a summer evening.

    Stayed in August 2018

  • Reviewed: 23 February 2018

    9.6
    peaceful location excellent views - and a hot room just what is needed after a days skiing !
    • Leisure trip
    • Family with young children
    • Double Room with Solarium
    • Stayed 3 nights

    A little dated - and would like some more facilities - but this is what makes it value for money

    Excellent value for money - the staff where very friendly - the room was very hot and the balcony has beautiful views of the mountains and a waterfall - room was clean and fresh towels daily and peaceful setting but just a quick drive to ski lift

    Stayed in February 2018

  • Reviewed: 5 August 2017

    7.9
    Owner was very helpful and offered to come into town to pick...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Owner was very helpful and offered to come into town to pick us up if we could not get a taxi late in the evening. We rode motorcycles on a tour and we liked the secure parking area.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    10
    Good accommodation in a quiet location.
    • Leisure trip
    • Couple
    • Twin Room with Solarium
    • Stayed 2 nights

    It was odd to be the only guests on the first night but we had personal attention from the owner. Restaurant was only open for breakfast.

    Excellent breakfast. Very pleasant lounge but hotel closed up at 8pm (low season). Access to hotel and room still possible. Very good room and bathroom. The hotel is a few kms from Ax les Thermes and the road to Andorra so is well situated for exploring.

    Stayed in June 2017

  • Reviewed: 10 September 2016

    9.5
    Comfortable, quiet place for detente.
    • With a pet
    • Leisure trip
    • Group
    • Twin Room with Solarium
    • Stayed 1 night

    The decor is a little dated - but that gives it some charm and character.

    Fantastic welcoming staff. Could not be more accommodating and friendly. Lovely rooms with terraces overlooking a fantastic mountain view. Close to Ax-les-Thermes but away from the bustle and noise of the RN20.

    Stayed in August 2016

  • Reviewed: 20 August 2018

    8.8
    Very clean friendly staff very quiet and only 4kl from...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old

    Very clean friendly staff very quiet and only 4kl from town.

    Stayed in August 2018

  • Reviewed: 17 August 2018

    10
    Quaint little French hotel
    • Leisure trip
    • People with friends
    • Twin Room with Solarium
    • Stayed 1 night
    • Submitted via mobile

    Pretty basic, only 1 power point per room

    Very friendly owners, very pretty location

    Stayed in August 2018

  • Reviewed: 22 January 2018

    7.9
    Good hotel near Ax-les-Thermes
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Reception closed at 8pm

    The very friendly personal

    Stayed in January 2018

  • Reviewed: 14 September 2017

    7.5
    Arrived late but staff very accommodating.
    • Leisure trip
    • Couple
    • Double Room with Solarium
    • Stayed 1 night
    • Submitted via mobile

    Fairly dead and dated.

    Turned up late to a very closed looking hotel but rang them and was greeted with a smile.

    Stayed in September 2017

  • Reviewed: 26 August 2017

    8.8
    Great place to stay, beautiful views, need transport.
    • Leisure trip
    • Couple
    • Double Room with Solarium
    • Stayed 1 night
    • Submitted via mobile

    Restaurant not open in evenings, 2km from nearest restaurant.

    Hoy water, garage for motorbike, easy to find

    Stayed in August 2017

  • Reviewed: 25 August 2017

    4.6
    Situation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Literie a changer

    Situation

    Stayed in July 2017

  • Reviewed: 7 August 2017

    7.1
    Secure parking for motorbike, friendliness of owner, offer...
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Availability of taxis or public transport

    Secure parking for motorbike, friendliness of owner, offer of lift back to hotel after evening meal in town.

    Stayed in July 2017

  • Reviewed: 19 February 2017

    9.2
    Extremely friendly and helpful
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff extremely friendly and helpful

    Stayed in February 2017

  • Reviewed: 23 January 2017

    9.2
    A very warm welcome with really nice people
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything was prepared so I can relax and enjoy the night. Really nice people.

    Stayed in January 2017

  • Reviewed: 12 September 2016

    7.9
    Pleasant location not too far out of town.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pleasant location not too far out of town. Modest, comfortable room.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 August 2015

    10
    The staff were lovely, the meal that we ate in the...
    • Leisure trip
    • Family with older children

    The staff were lovely, the meal that we ate in the restaurant there was great. The hotel needed a little bit of tlc but was fine for us only being there one night. Very quiet and nice spot.

  • Reviewed: 25 July 2015

    8.3
    The location is discreet and yet close to Ax les Thermes.
    • Leisure trip
    • Couple

    The location is discreet and yet close to Ax les Thermes. The rooms are simple but very adequate. Pierre, the owner's son is very helpful. I have been staying at Le Castelet for nigh on 10 years now and I am always amazed that it is so quiet. It is very good value and deserves more support.

  • Reviewed: 9 April 2015

    6.3
    room was okay and clean
    • Leisure trip
    • Family with older children

    the TV did not work and we were badly welcomed. I had made reservation through booking.com and the reception almost did not want to lets us stay because she did not receive the confirmation from Booking. Almost felt like leaving the place... but then she finally said there was a room available

    room was okay and clean

  • Reviewed: 29 July 2015

    7.1
    Food was excellent.
    • Leisure trip
    • Group

    Food was excellent. Wine great.

  • Reviewed: 25 June 2015

    8.8
    We liked the terrace adjoining the room and the large...
    • Leisure trip
    • Couple

    We liked the terrace adjoining the room and the large bathroom.

There are also 2 reviews without text. These impact the overall review score.

Showing 1 - 21

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