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Reviews of Quintessia Resort et Spa - Les Collectionneurs 4 stars

Chemin Des Marais Du Cens, 44700 Orvault, France

#7 of 7 hotels in Orvault

Guests' Choice

Review score

Based on 459 hotel reviews

7.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.2

  • Location

    7.7

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    7.6

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Showing 1 - 23

  • Reviewed: 23 July 2018

    9.6
    Lovely stop over for us to break journey to SW France
    • Leisure trip
    • Group
    • Natura Double with balcony
    • Stayed 1 night

    Fitness/gym need a makeover and not really functional Spa looked good but extra

    Great quiet location but close to Nantes periphique. Good welcome nice people. Easy to settle to a nice bottle of wine and dinner after a long drive.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    3.8
    The property is in a beautiful location, surrounded by trees
    • Leisure trip
    • People with friends
    • Natura Double with balcony
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were completely disgusting, staff is rude and seemed like they didn’t want to do anything, when I complained they got even more rude and were raising their voice, the receptionist intruded into our room without knocking

    The property is in a beautiful location, surrounded by trees

    Stayed in July 2018

  • Reviewed: 14 August 2017

    9.6
    Lovely hotel and spa, with expectation of very rude and arrogant spa receptionist
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Receptionist in spa was rude & not told me we could not have a rope as too late and all gone. Then 20 mins later I saw her give out 2 robes to a couple!'

    Family room and spa, but disappointed you have to pay extra to use spa and jacuzzi was not working

    Stayed in August 2017

  • Reviewed: 1 August 2017

    8.8
    Beautiful place but needs a bit more cleaning done
    • Leisure trip
    • Couple
    • Natura Double with balcony
    • Stayed 2 nights

    Shame the full spa facilities are not included in the price and the pool could of been cleaner. The balcony had not been washed in a long time.

    Beautiful location

    Stayed in July 2017

  • Reviewed: 1 July 2017

    6.7
    Staff was very friendly, nice indoor swimming pool and the...
    • Leisure trip
    • Couple
    • Charm Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our tap in the bathroom was disgusting, cleverly hidden with a towel by the hotel staff. Upon removing the towel a large insect came crawling out of the tap. Not a very nice experience! Matress wasn't all that comfortable either.

    Staff was very friendly, nice indoor swimming pool and the rooms were ok.

    Stayed in June 2017

  • Reviewed: 21 March 2017

    7.5
    Staff were enthusiastic and friendly.
    • With a pet
    • Leisure trip
    • Couple
    • Natura Double with balcony
    • Stayed 1 night

    Staff were enthusiastic and friendly. They didn't speak much English, but this is France, they understood us pretty well and we are by no means fluent. The evening meal was first class, breakfast was fine, the scrambled eggs were perfect. Located in a quiet residential area, with beautiful woodland walks adjacent. Very convenient for the airport or tram into the city. The room was basic but comfortable, with a very pleasant bed. My wife enjoyed the spa!

    Stayed in March 2017

  • Reviewed: 19 December 2016

    6.3
    Good bye Quintessia
    • Business trip
    • Solo traveller
    • Natura Double with balcony
    • Stayed 4 nights

    Creaking floor (room 43), no hot water during the night, very poor WiFi signal (second floor).

    Comfortlable bed, electric kettle in the room, coffe & tea in the room, very nice bathtub.

    Stayed in December 2016

  • Reviewed: 24 November 2016

    6.7
    Fair choice outside the city
    • Business trip
    • Solo traveller
    • Natura Double with balcony
    • Stayed 5 nights

    No vegetables for breakfast, far from city centre, poor Internet connection.

    Big bathtub, comfortable bed, swimming pool, close to a shopping centre, close to tram line, friendly staff (but with poor English).

    Stayed in November 2016

  • Reviewed: 4 June 2018

    5.8
    By any stretch of the imagination this is not a 4 stars hotel
    • Leisure trip
    • Couple
    • Charm Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Badly need renovation

    Location, environment, very quiet

    Stayed in May 2018

  • Reviewed: 3 April 2018

    5.4
    Disappointing
    • Leisure trip
    • Couple
    • Charm Double/Twin Room
    • Stayed 1 night

    Pool unavailable due to lessons. Breakfast finished at 9.15 before coffee had been served.

    Stayed in March 2018

  • Reviewed: 12 August 2017

    9.2
    The spacious rooms.
    • With a pet
    • Leisure trip
    • Family with young children
    • Charm Family Quadruple Room
    • Stayed 1 night

    The lack of languages from some of the staff members. Some only speak French.

    The spacious rooms.

    Stayed in August 2017

  • Reviewed: 22 March 2017

    6.3
    Nothing special to make you comfortable
    • Business trip
    • Couple
    • Charm Double/Twin Room
    • Stayed 1 night

    Dinner was very nice!

    Nothing special to make you comfortable

    Stayed in March 2017

  • Reviewed: 21 January 2017

    7.9
    Clean location.
    • Business trip
    • Solo traveller
    • Natura Double with balcony
    • Stayed 5 nights
    • Submitted via mobile

    poor wifi connection

    Clean location.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    8.3
    Amazing restaurant, great quality/price relation
    • Business trip
    • Solo traveller
    • Natura Double with balcony
    • Stayed 3 nights

    A bar to have a snack during the day

    Amazing restaurant, great quality/price relation

    Stayed in November 2016

  • Reviewed: 29 October 2016

    7.1
    A bit better
    • Business trip
    • Solo traveller
    • Natura Double with balcony
    • Stayed 4 nights
    • Submitted via mobile

    Creaking floor, no vegetables for breakfast.

    A bit better than the last time. Very comfortable bed, ok breakfast, tea and coffe in the room.

    Stayed in October 2016

  • Reviewed: 21 September 2016

    8.8
    Nice little spot.
    • Leisure trip
    • Couple
    • Natura Double with balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely quiet location. Very peaceful. Food in the restaurant was lovely.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    6.3
    Good location for people loving nature.
    • Business trip
    • Solo traveller

    Old building.Creaky floor.Far from the center. Rather not for young people. Lady at the reception refused to change my data on the invoice (in booking.com my data were not updated): "I can change your name OR your VAT number on".

    Good location for people loving nature. Good restaurant.

  • Reviewed: 31 March 2016

    2.9
    Bed was comfortable
    • Leisure trip
    • Couple

    Overpriced, hotel is dirty and in need of updating, poor service from staff - no drinks/snacks available during day at weekend, expensive breakfast that they dont actually offer you hot items - asked for boiled eggs, and they come back raw 30 minutes later - very poor hotel

    Bed was comfortable

  • Reviewed: 31 March 2016

    8.3
    The hotel is located in a beautiful quiet suburb with easy...
    • Leisure trip
    • Solo traveller

    The ambience in the restaurant area was a little dim, a few more lights or candles would improve this.

    The hotel is located in a beautiful quiet suburb with easy access to the tram straight into the centre of Nantes. The hotel was warm, friendly and had great spa facilities and restaurant.

  • Reviewed: 29 March 2016

    2.9
    Bedrooms comfortable
    • Leisure trip
    • Couple

    Breakfast poor and you are charged 16 Euro per day poor cold coffee and poor pastries - ask for boiled eggs they came back 30 minutes later raw! nothing provided in daytime not even coffee at weekend, staff unhelpful and it's very overpriced

    Bedrooms comfortable

  • Reviewed: 13 March 2016

    5.8
    Good location, big parking, close to tram.
    • Business trip
    • Solo traveller

    Creaking floor (room 43), expensive breakfast, no veggies for breakfast, staff with poor or no English.

    Good location, big parking, close to tram. Comfortable and big bathtub.

  • Reviewed: 7 April 2015

    5.8
    The location of the hotel and the parking is good, the tram...
    • Leisure trip
    • Couple

    The Spa is chargeable (including the pool) and was very worn with broken or missing tiles everywhere. The Hotel pool is actually not in the spa, but in a covered area at the back of the hotel the whole area should be condemned. The room was crawling with ants and lots of flies when the patio doors are open. The breakfast was €15 and not worth the money. Out room had a foldaway bed in it which we didn't request, and they tried to charge a supplement for it when we left. I refused to pay and they deducted it from the bill. The bar was never open and didn't even have glasses or bottles on the shelves. The gardens are scruffy with leaves on the paths and it needs a good brush and clean up. Quite disappointing hotel and I'm sure there are a lot better in the area.

    The location of the hotel and the parking is good, the tram ride into Nantes was easy to use.

  • Reviewed: 1 April 2016

    2.9
    Nothing
    • Leisure trip
    • Couple

    Everything

    Nothing

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 23

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