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Reviews of CGH Résidences & Spas Le Hameau De Pierre Blanche 4 stars

Allee Des Diligences, 74130 Les Houches, France

#7 of 34 hotels in Les Houches

Guests' Choice

Review score

Based on 78 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9

  • Value for money

    7.8

  • Free WiFi

    6.5

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Showing 1 - 30

  • Reviewed: 12 March 2018

    • Leisure trip
    • Group
    • Three-Bedroom Apartment (8 Adults) with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    We arrived late complementary tea, coffee,milk etc ,would have been superb!! Although the buses are excellent and you really do need to bus to the supermarket because its a good 20 min walk. A small on site shop for essentials would be great.

    Stayed in March 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights

    We were surprised by the fact that toilet paper is not provided as a standard, so we had to buy our own. Before check-out there is a final check of all appliances with a control whether a single glass has not been broken that we found sort of unusual.

    Very nice stay, comfy rooms and well equipped. Good location, close to center as well as ski-bus, yet in a calm place away from the crowds. We loved the wellness with sauna every day after skiing ;-) Parking at the reception for free without problems to find a spot. The staff is rather fine and helpful.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults) with Spa Access
    • Stayed 3 nights

    beyond what the staff could offer there was no focus on customer service. The pool opening hours didn't really meet your needs - no morning opportunity and closed at 8pm so doesn't really take into account that the main reason of your stay - skiing. On arrival no opportunity to purpose welcome packs - tea, coffee, milk, bread, eggs, jam etc.. there appears to be an expectations that you know where to go, however it is a small t but spread out town with most things closing early especially on a Sunday (an issue for late arrivals when you are trying to sort out equipment, pass, etc.. for the next day.

    The staff, pool and the other facilities

    Stayed in January 2018

  • Reviewed: 15 March 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights

    Towel service could be improved

    Very nice comfy room!!! Staff was very friendly, helpful and professional. Love the location. View from every room is unbelievable. Close to ski lifts (3-5 minutes). Pool, sauna - 5 stars !!!! Highly recommend.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    The oven was difficult to use, the cooking equipment was poor, non stick frying pans would be good! The apartment was advertised as sleeping 6 but two family members had to sleep on the sofa bed in the living room which was very uncomfortable! Should sleep 4 only for comfort!!!

    The beds were comfortable

    Stayed in February 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights

    6 person apartment should have 2 wc's. Apartment was very compact - clever photography on website. 50 Euro charge for early access after overnight drive was poor.

    Location, views and cleanliness all very good. Ideal for chair lift. Good secure parking for 4x4. Great staff and very good pool area.

    Stayed in February 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 12 nights
    • Submitted via mobile

    Nothing

    The nature of the apartment accommodation was the perfect. It allowed a nice balance of allowing privacy but also knowing that staff were around if needed.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 5 nights

    Not enough snow this year! In Les Houches itself only 3 pistes were open. We took a 20 minute (free) bus ride up the valley where there were longer runs open.

    Very comfortable, well equipped appartment. Great facilities: sauna, steam tub, gym, swimming pool etc. Near to the bus stop, shops, restaurants. Wonderful staff.

    Stayed in December 2016

  • Reviewed: 26 December 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The apartment had obviously not been in use for a while and it took over a day to warm up the floors-burrr. Bring slippers! I was disappointed that the spa didn't not provide separate pool towels, I found this odd. Bring a pool towel!

    It was nice to have an apartment since we traveled with a small child. Underground parking was a plus and the spa area was nice.

    Stayed in December 2016

  • Reviewed: 24 December 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    No fire, no cosy sitting area really. A little further out from local amenities than we first thought. Taking out rubbish at checkout!

    Super comfy beds and breakfast pastries order were real bonus

    Stayed in December 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment (8 Adults) with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi signals are weak inside the apartment.

    Excellent place for relaxation , the reception team is very welcoming & so helpful ,Chamonix is 20 minutes by the bus . it was a nice experience .all of us including the kids loved it so much.for sure I will come back again.

    Stayed in September 2016

  • Reviewed: 4 March 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults) with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Too cold water in pool

    Stayed in March 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 4 nights

    Fantastic accommodation, great location, bakery service was excellent

    Stayed in January 2018

  • Reviewed: 14 September 2017

    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 4 nights
    • Submitted via mobile

    the stuff not helpful the hotel far away from the center

    Stayed in September 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights
    • Submitted via mobile

    Nothing!

    This was the perfect venue for a trip to this truly amazing part of alps. Loved it!

    Stayed in August 2017

  • Reviewed: 19 April 2017

    • Leisure trip
    • Group
    • Three-Bedroom Apartment (8 Adults) with Spa Access
    • Stayed 8 nights

    need to have some more weights in the gym.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults) with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Pricy. Clean up after ourselves. No daily room service

    Great location

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults) with Spa Access
    • Stayed 7 nights

    Internet slow

    Excellent spa and skiing very close

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment (8 Adults) with Spa Access
    • Stayed 5 nights

    All - perfect

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 February 2016

    • Leisure trip
    • Family with young children

    Hot tub is still too chilly!

    Our 4th stay and noticed huge improvement in friendliness and helpfulness of reception staff. Knowing we liked to order bread, they regularly phoned in the evening to check whether we would like to order.

  • Reviewed: 17 February 2016

    • Leisure trip
    • Family with young children

    Probably the only small thing was that the reception was not open all day... but this is really a minor set back.

    Fantastic place... very clean and excellent facilities. Very friendly staff and Laetitia, the Director, was extremely professional and helpful each time. Very good location, very nice appartements,.... exactly what we needed.... Excellent SPA treatments as well...

  • Reviewed: 1 February 2016

    • Leisure trip
    • Group

    Staff were ultra friendly, the apartment was beautifully presented and very well equipped, the facilities were super clean, great location for ski school and for ski lift

  • Reviewed: 11 January 2016

    • Leisure trip
    • Family with older children

    Towels changing charge € 5, no bathrobe, the app must be left in appropriate state of cleanliness (rubbish must be disposed or 20€ wil be debited from deposit; bed linen must be removed and placed with towels in the bathroom; the full cleaning of the kitchen must be done or 80€ will be debited from the deposit)!? All this would, as always, made ... but this does not sound good, and not told in advance. The Ski resort has very poorly maintained ski trails, many ski lifts were not working and generally great disappointment of the Ski resort due to the high cost of ski passes.

    Very nice, clean, quiet, perfectly equipped, close to the ski lifts, very friendly staff! Furthermore, secure garage with direct entry into the apartment house and perfectly organized layout with storage for ski equipment.

  • Reviewed: 11 September 2015

    • Leisure trip
    • Group

    Nothing! 5 stars!

    We spent 2 nights at CGH and liked everything about this place! The apartment was lovely, spacious, clean, modern, with great facilities for cooking etc, a lovely balcony as well. We also could use the swimming pool and sauna. The staff were incredibly friendly as well.

  • Reviewed: 5 April 2015

    • Leisure trip
    • Group

    There needs to be an apartment for wheelchair users with a shower not a bath. Although the bathroom was very spacious, most disabled people cannot get into a bath.

    Large open apartments, everything works and is of good quality.

  • Reviewed: 16 March 2015

    • Leisure trip
    • Couple

    The SPA facilities are in itself nice but overrun by young children. If you plan to come to Residence CGH Le Hameau De Pierre Blanche for the wellness facilities you will definitely be dissapointed. It looks like a SPA but it is basically a children's paradise.

    Friendly staff, great location, and good -sized accomodation including a nice outdoor terrace with stunning mountain view.

  • Reviewed: 20 January 2015

    • Leisure trip
    • Family with older children

    Need a hotter swimming pool / jacuzzi, would be helpful more previous information about the residence like what is included what is not included

    Environment, near to ski lift, good overall infrastructure

  • Reviewed: 21 February 2016

    • Leisure trip
    • Family with older children

    Needed to use living room for sleep

    Fire place

  • Reviewed: 5 February 2016

    • Leisure trip
    • Family with young children

    There was nothing to dislike about the apartments , we had a great week.

    The room was comfortable and the facilities were great

  • Reviewed: 30 March 2015

    • Leisure trip
    • Couple

    Too far out from Chamonix

    Very friendly and helpful staff

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 30

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