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Reviews of Résidence Odalys Le Hameau du Mottaret 3 stars

Quartier Du Laitelet, Meribel-Mottaret, 73550 Méribel, France

#32 of 46 hotels in Méribel

Guests' Choice

Review score

Based on 170 hotel reviews

6.8

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    5.9

  • Location

    8.6

  • Facilities

    6.3

  • Staff

    7

  • Value for money

    6.5

  • Paid WiFi

    3.1

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Showing 1 - 48

  • Reviewed: 1 April 2018

    10
    Really great time.
    • With a pet
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    All as described, ski from room and back, we took our two dogs dog waste bags supplied all around the resort (you don’t find that in the uk) bath in room great after a days skiing

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.5
    Good location, big parking area, a couple of markets around.
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 7 nights

    No ability to pay by cash. I wrote to the hotel several times - no answer.

    Good location, big parking area, a couple of markets around. Ability to buy skipasses right in the hotel.

    Stayed in February 2018

  • Reviewed: 9 February 2018

    8.8
    Had a great ski holiday! The resort is fantastic.
    • Leisure trip
    • Couple
    • 2-Room Apartment (4/5 People)
    • Stayed 4 nights
    • Submitted via mobile

    Had to hire towels and buy toilet paper. Neither included in the price. Also had to clean the room ourselves or pay a €60 cleaning fee.

    Friendly staff, right on the piste, lovely restaurant in the building (La Baleine Blanche), big apartment

    Stayed in February 2018

  • Reviewed: 31 January 2018

    4.6
    The area was great, but the room and the cost were not good.
    • Leisure trip
    • Solo traveller
    • Studio (4 Adults)
    • Stayed 4 nights

    The rating that Booking.com gave to the room was false.

    The grounds and the overall facility are great. The rating by Booking.com was completely wrong.

    Stayed in January 2018

  • Reviewed: 28 January 2018

    6.7
    We will not stay there again.
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights

    The flat was bare of useful items such as toilet roll, towels, tea towels, dish cloths, sponges etc. There were awkward rules about taking sheets to the laundry and rubbish to a remote bin area on departure. Towels were charged for - 14 euros for two people. There was considerable noise from neighbours. Paths were not adequately cleared of snow and ice. The beds were uncomfortable

    We liked the ski in ski out facility. We found the staff friendly and helpful. There were excellent food shops nearby and a gondola that was very handy for shopping trips in Meribel Mottaret.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    3.3
    Creepy
    • Leisure trip
    • Couple
    • 2-Room Apartment (4/5 People)
    • Stayed 2 nights

    Everything Very old, creepy and dirthy. Tv, wi-fi, towels, cleaning, parking, breakfast - all for additional payment. The price of € 610 for two nights is absolutely not fair. No services at all.

    Nothing

    Stayed in January 2018

  • Reviewed: 27 March 2017

    3.3
    Not value for money and facilities not fit for modern tourism!
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The apartment was not clean and neat. In your booking offer the towels were included, however at the reception they wanted to charge us. Very poor internet options, and expensive for the 21st century!!! TV is to be paid on top. We came back after 10+ years and we couldn't see any improvement, apart from new kitchen-:(

    Stayed in March 2017

  • Reviewed: 19 March 2017

    9.6
    Great value hotel.
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    No wifi in room you have to go down to the reception area to use it at a cost.

    Perfect ski in ski out location. Friendly staff. Great value. Free bus to Méribel from outside door,cable car to mottaret.

    Stayed in March 2017

  • Reviewed: 16 March 2017

    7.9
    Great location
    • Leisure trip
    • Family with young children
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    The burst hot water pipe at 3 in the morning! Flooded apartment. Had to evacuate family and all bags into another apartment. Manageress and plumber were on site quickly but still waiting for apology/reimbursement from head office over a month later.

    Location to the slopes and ski hire shop was ideal. Well stocked mini-supermarket and good local bars and restaurants.

    Stayed in February 2017

  • Reviewed: 22 February 2017

    7.5
    My favourite ski resort!
    • Leisure trip
    • Couple
    • 2-Room Apartment (4/5 People)
    • Stayed 7 nights
    • Submitted via mobile

    Reception staff indifferent. WiFi should be part of the deal. Some of the pistes need better daily refreshing, got very chopped up and uneven.

    Ski in ski out, Mottaret and Maribel atmosphere and infrastructure,

    Stayed in January 2017

  • Reviewed: 30 January 2017

    2.5
    NO SERVICE
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 6 nights

    You have charged us an extra 626 euros for a cancellation and you have done NOTHING to help us. You have just earned your money for NO SERVICE. The appartments were not fully booked and you could have given us an upgrade (you said it was available) if at all we were to spend this extra money. Thank you for NOTHING.

    Stayed in January 2017

  • Reviewed: 18 January 2017

    6.3
    Very basic accommodation, but decent value given the location.
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 4 nights
    • Submitted via mobile

    You have to make your own beds on arrival and clean your rooms prior to departure. No additional comforts (towels, TV, soap etc.)

    Right on the piste with good amenities nearby (shops, restaurants)

    Stayed in January 2017

  • Reviewed: 3 January 2017

    2.9
    Terrible accommodation terrible value for money
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 4 nights
    • Submitted via mobile

    Extremely overpriced ,dated ,poor quality ,limited equipment ,terrible decor eg holes in ceiling chipped wood and paint.No proper shower .The worst accommodation I have stayed especially for the price which was outrageous.

    Proximity to slopes was ok

    Stayed in January 2017

  • Reviewed: 14 April 2018

    5.0
    Ski in and out & near free bubble lift.
    • Leisure trip
    • People with friends
    • Studio (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Our apartment was very dated and had stained carpets, broken sockets and no shower holder.

    Ski in and out & near free bubble lift.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    9.6
    Excellent friendly Staff who made our visit a pleasurable holiday.
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    WiFi in reception at a cost, would expect it to be free in own room.

    Beautiful views of the slopes. Ski in ski out. Perfect resort.

    Stayed in April 2018

  • Reviewed: 18 February 2018

    8.3
    The location is superb
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The location is superb

    Stayed in February 2018

  • Reviewed: 4 May 2017

    8.3
    Great location.
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 7 nights
    • Submitted via mobile

    Be prepared to walk up lots of stairs

    Great location. Basic apartment but great value

    Stayed in April 2017

  • Reviewed: 27 February 2017

    8.3
    Best weeks skiing for years
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights

    perfect location for skiers, balcony view down valley excellent

    Stayed in February 2017

  • Reviewed: 11 February 2017

    5.4
    Cheap but you pay for what you get
    • Leisure trip
    • Solo traveller
    • 2-Room Apartment (4/5 People)
    • Stayed 4 nights
    • Submitted via mobile

    Uncomfortable beds. Needs undatiing. Bathroom shower useless

    Great location , good price

    Stayed in January 2017

  • Reviewed: 9 February 2017

    5.8
    Good for young persons
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 7 nights

    Heating system is rather bad

    Close to sky slope

    Stayed in January 2017

  • Reviewed: 8 January 2017

    4.6
    Poor excuse of an apartment
    • Leisure trip
    • Family with young children
    • 2-Room Apartment (4/5 People)
    • Stayed 7 nights
    • Submitted via mobile

    Poor value for money

    Location

    Stayed in January 2017

  • Reviewed: 25 December 2016

    10
    Ski trip
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Wifi in your room would be great.

    Friendly staff, convenient for ski in ski out. Great value for money.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 March 2016

    3.8
    In the neigboorhood of piste!
    • Leisure trip
    • Group

    1: asked before for early check inn. Got no answer. Got just one answer at check inn: not possible 2: very bad matresses on very small beds 3: in inventory 2 oven dishes. Neither one of them fits in very small oven. Thinking is not a real quality of Odalys-organisation. 4: in inventory 2 chairs; one of them with really bad Seat!!! 5: inventory in general from lowest quality. Advice: Do not rent from Odalys organisation. They ask a high pice and do not offer any service for it

    In the neigboorhood of piste!

  • Reviewed: 19 January 2016

    5.0
    The appartment was ski-in, ski-out.
    • Leisure trip
    • Couple

    Overpriced, outdated, in urgent need of a renovation. The pictures on booking.com do NOT match reality. Chairs in the living room were falling apart. The sofabed, when pulled out and put up correctly, was on 2 different levels, not nice to use as a couple. Only electrical heating, and a cold draft coming through the windows. There was no electrical outlet in the bathroom, just as there was no way to attach the showerhead. The wood decorations in the bathroom were all cracked and thatered up because of the humidity. I know these are maybe only 'minor' disadvantages, but for the price we payed, and the pictures shown, we would have expected more AND better quality.

    The appartment was ski-in, ski-out. Shops were closeby, and you could take a lift to the centre of Mottaret (not after 19h30!!). The staff was very kind to accommodate us in a late arrival and late check-out. In fact, if not for the kind staff and good location, this accommodation would score 0.

  • Reviewed: 14 January 2016

    7.5
    Great location for ski on ski off to mottaret slopes.
    • Leisure trip
    • Group

    Towels and wifi are both and extra cost.

    Great location for ski on ski off to mottaret slopes. An bus to meribel stops right outside for getting back from meribel of an evening

  • Reviewed: 21 April 2015

    7.9
    The location, staff and facilities were all good, with the...
    • Leisure trip
    • Solo traveller

    There were extra charges for TV and cleaning and there was no residence WIFI available in the apartment.f

    The location, staff and facilities were all good, with the necessary conveniences located nearby.

  • Reviewed: 7 April 2015

    7.9
    The room had everything you and the family need, it's...
    • Leisure trip
    • Family with young children

    The room had everything you and the family need, it's basic and clean and best of all the price matches what you pay for. You're there for the skiing not to sit in a room. I'd go back, great location!!!

  • Reviewed: 5 April 2015

    10
    Ski in ski out.
    • Leisure trip
    • Couple

    Would prefer to access wifi in own room instead of having to sit in lobby.

    Ski in ski out. Perfect location for whole of three vallies. Stunning views.

  • Reviewed: 20 March 2015

    7.1
    Excellent location
    • Leisure trip
    • Couple

    The rooms are advertised as non smoking yet the curtains smelled of cigarette smoke and there was an ash tray in the kitchen cupboard. This should be removed.There was no non smoking sign in the room and there should have been Having to pay for Wi Fi (5 euro a day to only use in the public area or via the tourist office)and TV in this day and age is both unreasonable and unacceptable - Booking .com should raise this with them We went to a local café, used their free Wi Fi and gave them our custom.

    Excellent location

  • Reviewed: 9 March 2015

    6.7
    The location is great - you are located on the slope and the...
    • Leisure trip
    • Family with older children

    The sink in the kitchen is very small (they probably thought it would not be used that much as there is a dishwasher) and there is no oven, which I would prefer.

    The location is great - you are located on the slope and the centre of Mottaret with all the ski lifts and gondolas is only a few minutes away. The village has everything you need - supermarket, ski shops, restaurants, bars...The rooms are good, comfortable, the kitchen is well equipped.

  • Reviewed: 28 February 2015

    6.3
    For an experienced skier then the apartments are perfect as...
    • Leisure trip
    • Family with young children

    Apartments were dated and not the cleanest. Also very small for 4 people. Facilities were poor, not even a kettle to make hot drinks with.

    For an experienced skier then the apartments are perfect as there is a blue run at the back of the apartments that runs straight into the centre of Mottaret. However for novice skiers then a walk with all your kit to the gondola, which can be difficult with young kids. Also the Gondola closes as 7.30pm which means getting a bus back to apartment if you decide to have a meal in Mottaret in the evening.

  • Reviewed: 22 February 2015

    5.4
    The view from the appartment was spectacular
    • Leisure trip
    • Family with older children

    None of the extractor fans worked (kitchen, toilet and bathroom), the light over the kitchen sink was also broken, the kitchen utensils were of poor quality (e.g. the knives) and lacking some basic items (such as sisscors and a bottle opener)

    The view from the appartment was spectacular

  • Reviewed: 18 January 2015

    5.0
    Seriously told to turn on lights via fuse box.
    • Leisure trip
    • Group

    Seriously told to turn on lights via fuse box. Staff laughed and spoke in French when I insisted they do it. Laughing boy came to the room and couldn't find the fuse box for 5 minutes. Avoid.

  • Reviewed: 7 April 2016

    8.3
    Location is perfect!
    • Leisure trip
    • Group

    No towels till you asking and pay for it

    Location is perfect!

  • Reviewed: 3 April 2016

    6.3
    All amenities were on site
    • Leisure trip
    • Family with young children

    Location to piste

    All amenities were on site

  • Reviewed: 27 March 2016

    4.6
    The location
    • Leisure trip
    • Family with older children

    Old apartments. Need to be refurnished

    The location

  • Reviewed: 25 February 2016

    7.1
    Cheap, does the job
    • Leisure trip
    • Group

    Small bed... Like tiny! and walls paper thin so noisy

    Cheap, does the job

  • Reviewed: 28 January 2016

    5.4
    Low quality building & fit-out
    • Leisure trip
    • Family with older children

    Low quality building & fit-out

  • Reviewed: 30 December 2015

    7.5
    Location location location.
    • Leisure trip
    • Family with young children

    Nothing

    Location location location. Enough said .

  • Reviewed: 29 December 2015

    8.3
    Location
    • Leisure trip
    • Group

    Small appartment

    Location

  • Reviewed: 21 December 2015

    8.8
    Great location to get to the slopes!
    • Leisure trip
    • Group

    Great location to get to the slopes! Good parking as very close to accommodation.

  • Reviewed: 15 December 2015

    7.9
    a little bit too cold inside
    • Leisure trip
    • Solo traveller

    a little bit too cold inside

  • Reviewed: 13 December 2015

    7.5
    The apartment is fresh renovated.
    • Leisure trip
    • Group

    The town of Mottaret was dead after 10pm.

    The apartment is fresh renovated. Four of us was in duplex apartment for 7 so we had a extra comfort...

  • Reviewed: 5 April 2015

    7.5
    Great location, free bus stop was very close, bathroom was...
    • Leisure trip
    • Family with young children

    Tv was not free, wifi was not free, no oven.

    Great location, free bus stop was very close, bathroom was recently refurbished.

  • Reviewed: 22 March 2015

    8.8
    Good location, value for money perfect for snowboarding...
    • Leisure trip
    • Group

    local pub closed at 10 Pm... I

    Good location, value for money perfect for snowboarding with mates

  • Reviewed: 5 March 2015

    7.5
    Good location .
    • Leisure trip
    • Group

    Making own bed...renting towels...reception closing during the day

    Good location . close to ski hire and shop

  • Reviewed: 1 March 2015

    7.9
    Superlocation,ski out ski in
    • Leisure trip
    • Family with older children

    Superlocation,ski out ski in

  • Reviewed: 12 January 2015

    7.1
    Location (on the slopes)
    • Leisure trip
    • Group

    no free WIFI cleanliness could be better

    Location (on the slopes) apartment staff free parking in front off the building

There are also 16 reviews without text. These impact the overall review score.

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