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Reviews of Hôtel Le Majestic by Popinns

Boulevard Amédée Fontan, 31100 Luchon, France

#10 of 26 hotels in Luchon

Guests' Choice

Review score

Based on 695 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    7.6

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Showing 1 - 58

  • Reviewed: 6 September 2018

    10
    Nice!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great. The express breakfast was a little expensive.

    Very helpful and friendly staff. The location is great, near the centre of town. Beautiful view of the mountains from the room.

    Stayed in September 2018

  • Reviewed: 22 August 2018

    4.6
    Good location for seeing the Tour finish, but otherwise, one of the worst stays in Luchon.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Breakfast, grounds dilapidated. Room facilities lacking, and light bulbs not replaced.

    we found a clump of hair in the shower drain, partially blocking the drainage. Also, we found 3 lightbulbs not working, one in the bathroom, one by the bed which was very inconvenient, and one by the room table mirror. after reporting them at the start of the week, only one was changed after 2 days. The others weren't fixed. There was no apology at the end. The desk also confused the booking slightly, over whether breakfast was included or not. The grounds were very overgrown, and dilapidated in appearance. Breakfast was poor, lacking variety, cardboard croissants, over ripe fruit, not replenished. Coffee too strong, and not hot enough.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    9.2
    A majestic old building in the middle of town - beautiful views.
    • Leisure trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Very spacious room and comfortable bed. The décor was showing it's age but overall the room was fine. Breakfast was good and the staff very friendly.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    5.4
    I was thinking of spending 2 nights in the hotel but after...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    I was thinking of spending 2 nights in the hotel but after five minutes from checking in I decided to find somewhere else. The building is old and not in a charming way. There's nothing terrible about it, just nothing really nice, maybe it needs a revamp. I stayed early July and it was hot. With no aircon in the room I found it quite uncomfortable.

    Stayed in July 2018

  • Reviewed: 27 June 2018

    3.8
    Nice town but..... .
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    not very much we had to pay in advance we had to fill in her own forms with passport details and the car registration the hotel is generally a bit shabby. the Breakfast wasn't up to much and the rooms weren't air conditioned. The whole hotel could do with a bit of a makeover

    Not a lot

    Stayed in June 2018

  • Reviewed: 22 June 2018

    10
    Certainly lives up to its name.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Majestic by name and style but at an excellent price. Rooms not large but quite adequate. Was almost a privilege to stay in such a remarkable building going back probably to the 1870s. Great breakfast (best to buy as part of your room rate) and very helpful staff. In a park like setting and only about 500m from the main restaurant strip. Free parking was welcomed.

    Stayed in June 2018

  • Reviewed: 13 June 2018

    10
    Attractive older property with great views of surrounding...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a luxury hotel, but perfect for my needs.

    Attractive older property with great views of surrounding mountains and village. Walk to everyplace in town. Staff very helpful and accommodating. Room was comfortable.

    Stayed in June 2018

  • Reviewed: 12 March 2018

    8.3
    Nice place in Luchon.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    WIFI was not always working.

    Beautiful hotel in old building. Nice rooms, good breakfast, well located. Very friendly staff. No "bagagerie" (although staff was very friendly and stored our luggage "somewhere").

    Stayed in March 2018

  • Reviewed: 8 March 2018

    8.3
    Good location but dreadful internet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The internet service was dreadful... this cost us dearly as we rely on the internet which was frequently unavailable at the hotel. The staff did their best but could not solve the problem and just apologised . On refund was offered

    Room and bed avery comfortable . Staff jhelpful

    Stayed in March 2018

  • Reviewed: 2 March 2018

    9.6
    Overall an excellent weekend break skiing in the Pyrenees
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Only downside was no bar but we knew this before booking and the hotel is close to town centre bars

    Clean large rooms, hotel very near town centre and ski lift friendly informative English speaking staff. Very full breakfast and large dining room

    Stayed in February 2018

  • Reviewed: 4 February 2018

    8.8
    Perfectly comfortable hotel in a lovely building
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The staff at Majestic were super friendly and forgiving of our terrible French. This is a beautiful old building but the rooms are more contemporary with new bathrooms and flat screen tvs. Plenty of free parking and whilst not in the centre of town, it's just a 10 minute walk to the telecabine.

    Stayed in February 2018

  • Reviewed: 24 January 2018

    7.5
    Excellent value for money.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    A bar would be nice to have a relaxed drink when you come back from a day ski-ing. No restaurant for lunch or dinner is not a problem as there are plenty within walking distance.

    Stayed in December 2017

  • Reviewed: 19 September 2017

    8.8
    Beautiful and elegant historic hotel in the center of town! Great views of the high mountains!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    They need to replace the burned out bulbs! Two of our lights didn't work! Better maintenance!

    Great location and nice room with comfortable beds. We loved our balcony with a view of the mountains. Great old photos in the breakfast room!!!

    Stayed in September 2017

  • Reviewed: 16 September 2017

    10
    A great place to stay if you intend to travel over the mountain passes.
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Cant think of anything

    We had a chose of an express breakfast for EUR6.00 instead of a fuller breakfast for EUR 11.00. Parking was very convenient and it was a short walk to the main boulevard where the shops and restaurants are. We had a nice view of the mountains and town from our room.

    Stayed in September 2017

  • Reviewed: 30 August 2017

    8.8
    Majestic hotel in lovely Luchon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The decor in our room and corridors was slightly dated and disappointing.

    It's a beautiful looking property in a lovely area of Luchon. Our balcony looked over the pretty square with a distant view of the mountains.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    6.3
    Good for short stay - one night
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of cleaning detergent in room. Noisy room facing main road when sleeping with doors opened as there's no air conditioning in a hot summer night.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.2
    Grand hotel in fab location with modern conveniences
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could offer slightly more choice than was on offer. Only eggs option was scrambled (fried or soft boiled should also be offered). Only whole fruit of poor quality on offer (fruit salad and cut melon would have been a nice addition)

    Great location, 5 mins walk to centre of town and wide choice of restaurants. Grand and stately building with wonderful views to the mountains from all rooms. Rooms on the front have great balconies that allow the mountain air and views to be more fully experienced fyom your room. Rooms very modern and comfortable and beds very comfortable too.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    9.6
    Brilliant location and great value for money
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    The WiFi could have been better, always had problems with reliability and drop outs.

    The location is fantastic and a very short walk to the town were there are some fabulous restaurants etc. The building is full of character and the rooms are very clean, a decent size and have great bathrooms.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    7.1
    Value for money stay, but lacking in customer service.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Reception staff could have been more friendly. We asked for a taxi to be booked the night before our 9 am departure. At 8.45 am we were told they had not managed to book a taxi, and the bus station is only a 15 minute walk!! Only when we got really annoyed did they miraculously manage to find a taxi in time. Overall the hotel lacked atmosphere.

    Extra large croissants, spacious rooms, not many other guests.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    10
    I will come back
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Coffee and breakfast

    The receptionists were very helpful and efficient. The room was big and the view great. I would use this hotel every time I travel to Luchon. Parking was free -unlike many other hotels that charged outrageous fees. A winner.

    Stayed in July 2017

  • Reviewed: 9 June 2017

    7.1
    Quiet hotel in good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower was in the bath and it was a very long step down from inside the bath to the bathroom floor. No bath non-slip bath mat available for the bath and very easy to loose the footing when getting in or out of the bath for a shower.

    Quiet location, good safe parking in the hotel grounds. Very warm in the hotel on cold days. Good local walking around the town.

    Stayed in June 2017

  • Reviewed: 19 May 2017

    8.8
    A lovely place to visit
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Furniture in bar area a bit plasticky. Would have been nice to have an alcoholic drink on the premises and relax in a more comfortable atmosphere.

    Lovely Edwardian building. Central location. Good parking

    Stayed in May 2017

  • Reviewed: 13 May 2017

    9.2
    Large, clean, quiet, comfortable room with a view of the...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Shower needs a shower curtain/screen. Poor selection of fresh items at breakfast unless you arrive early.

    Large, clean, quiet, comfortable room with a view of the mountains. Quiet location but within easy walking distance of the centre of Luchon. Plenty of free parking.

    Stayed in May 2017

  • Reviewed: 24 March 2017

    4.2
    If you are only looking for a good bed and a shower then here is the place to stay.
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We booked this hotel as it said it had a bar and a restaurant. The bar has been closed for sometime according to the helpful receptionist. The restaurant is not located in the hotel either which we only found out by looking on the website. The lift smelt of cabbage and the breakfast was all packaged other than the bread and apples. Didn't have a breakfast tea. The hotel is not on the main road where all the restaurants are so if you don't mind a kilometre walk to get to the tapas bar then it's okay.

    The best parts of the stay was that the shower was excellent and so was the large double bed.

    Stayed in March 2017

  • Reviewed: 5 November 2016

    10
    A Great Hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There was nothing I did not like.

    The room was spacious and very comfotable. View from 4th floor impressive. Staff were quick to respond to questions and very willing to offer advice. The evening meal in the reastaurant was good quality and reasonably priced.

    Stayed in October 2016

  • Reviewed: 8 October 2016

    8.3
    Good breakfast options.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The hotel is under renovation and we weren't warned of this. The staff were a bit distracted, maybe by the renovation status.

    Good breakfast options. Lovely, stately hotel with wonderful ambiance. It should be gorgeous when completed.

    Stayed in October 2016

  • Reviewed: 19 August 2018

    5.4
    Good for passage
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise rooms due was in face of principal road.

    Location was good

    Stayed in August 2018

  • Reviewed: 2 August 2018

    9.2
    Big spacious rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had sloping floor

    Big spacious rooms. Basic but clean

    Stayed in July 2018

  • Reviewed: 12 June 2018

    10
    Wonderful to see this historical building still up and running with large and modernised rooms.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    We were glad to have the car to drive back from the restaurants which are all in the main high street

    A classic old hotel at the edge of town

    Stayed in May 2018

  • Reviewed: 18 May 2018

    7.9
    Good.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location.

    Stayed in May 2018

  • Reviewed: 1 March 2018

    10
    Great hotel, with wonderful staff, extremely nice and helpful
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Great hotel, with wonderful staff, extremely nice and helpful

    Stayed in March 2018

  • Reviewed: 1 March 2018

    8.3
    T0 light at night from the street lights
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    T0 light at night from the street lights

    Stayed in February 2018

  • Reviewed: 5 November 2017

    9.2
    Comfortable bed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows could have been better. Tea and coffee in room would be appreciated.

    Comfortable bed. Excellent value for money

    Stayed in November 2017

  • Reviewed: 1 October 2017

    10
    A majestic hotel indeed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A truly majestic hotel with friendly staff and a comfortable room with views over the town.

    Stayed in September 2017

  • Reviewed: 22 September 2017

    8.3
    Nice hotel good location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough hot food for breakfast

    Stayed in September 2017

  • Reviewed: 17 September 2017

    7.1
    Breakfast
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in September 2017

  • Reviewed: 10 September 2017

    9.6
    Better than expected and would definitely recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Fantastic location and lovely, large, comfortable and clean room with stunning views. Breakfast good and staff friendly.

    Stayed in August 2017

  • Reviewed: 10 July 2017

    7.1
    Quiet town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast basic and expensive

    The hotel was in the middle of renovation but didn't affect us.

    Stayed in June 2017

  • Reviewed: 6 July 2017

    8.3
    Very good hosts.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Lack of nearby restaurants.

    Very good hosts. Excellent location for exploring local mountains.

    Stayed in June 2017

  • Reviewed: 20 June 2017

    8.3
    It was charming.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was charming.

    Stayed in June 2017

  • Reviewed: 18 April 2017

    8.3
    Pleasant hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Internet very slow.

    Nice old renovated hotel with modern rooms. Quiet location.

    Stayed in April 2017

  • Reviewed: 25 February 2017

    7.5
    Location, spacious
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Beds uncomfortable, no extra pillows

    Location, spacious

    Stayed in February 2017

  • Reviewed: 28 December 2016

    8.8
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No negative comments.

    The room was quiet and very clean, it did get hot but we could control the radiators so no complaints.

    Stayed in December 2016

  • Reviewed: 24 October 2016

    10
    Lovely hotel
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea coffee in room

    Location and hotel

    Stayed in October 2016

  • Reviewed: 20 October 2016

    8.3
    Great place to stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location. Excellent value for money. Clean comfortable rooms.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    9.6
    Peaceful location near points of interest
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast choices

    Peaceful location near points of interest

    Stayed in September 2016

  • Reviewed: 25 September 2016

    10
    Pleasant stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing.

    Very charming property with a beautiful view. Comfortable and clean room. Helpful staff.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 December 2015

    5.4
    The hotel location is good and central.
    • Leisure trip
    • Couple

    Hotel offers Wifi but it wasn't working during our stay. Only French TV channels. We specifically requested that our credit card was not charged - it was confirmed by Booking.com that this request had been passed to hotel and acknowledged - and yet on check-out the hotel claimed to have received no such request and had charged my card!

    The hotel location is good and central.

  • Reviewed: 13 September 2015

    10
    Very comfortable new clean room of generous proportions.
    • Leisure trip
    • Couple

    No negatives.

    Very comfortable new clean room of generous proportions. Lovely walk into the main street via gardens. Express breakfast was ideal.super value for money all round.

  • Reviewed: 15 August 2015

    8.3
    The hotel was ideally placed for strolling around Bagneres...
    • Leisure trip
    • Couple

    The room was at the top of the hotel and was very hot all night. The bed was not comfortable and the sheets were of poor quality.

    The hotel was ideally placed for strolling around Bagneres de Luchon. The reception staff were helpful and the room was clean with an outstanding view.

  • Reviewed: 5 January 2016

    9.6
    Great value for room received.
    • Leisure trip
    • Family with older children

    Breakfast for 11 euros over priced- more like 8 euros

    Great value for room received.

  • Reviewed: 26 December 2015

    10
    Awesome views and great service from staff
    • Leisure trip
    • Family with older children

    No kettle in room to make coffee

    Awesome views and great service from staff

  • Reviewed: 1 November 2015

    10
    Large room with a superb view from the balcony.
    • Leisure trip
    • Couple

    Large room with a superb view from the balcony. Large corner bath.

  • Reviewed: 20 September 2015

    8.3
    Staff is perfect
    • Business trip
    • Solo traveller

    Phone in the room did not work. Rooms very clean. Could be a bit more confortable.

    Staff is perfect

  • Reviewed: 14 September 2015

    9.6
    Comfortable and big room.
    • Leisure trip
    • Couple

    Pets 9€/night

    Comfortable and big room. Very attentive staff.

  • Reviewed: 25 August 2015

    7.9
    Good location, comfortable, good breakfast.
    • Leisure trip
    • Solo traveller

    Wifi somewhat erratic, but otherwise OK

    Good location, comfortable, good breakfast.

  • Reviewed: 15 August 2015

    7.5
    Las habitaciones son amplias y confortables
    • Leisure trip
    • Family with older children

    Las habitaciones son amplias y confortables

  • Reviewed: 8 August 2015

    9.2
    La gentillese du personnel
    • Leisure trip
    • Couple

    La gentillese du personnel

There are also 20 reviews without text. These impact the overall review score.

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