Quartier Bertaud, 83580 Saint-Tropez, France
Based on 41 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
8.9
Staff
9.5
Value for money
8.3
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: November 25, 2023
Jérémy
BelgiumJust amazing overall! Thank you!
Stayed in September 2023
Reviewed: October 7, 2023
Patrick
United States of AmericaExquisite property - flawless upkeep and terrific staff
Stayed in September 2023
Reviewed: September 9, 2023
Manuela
United KingdomDistance from the beach/sea, if I really have to find something not so positive to say, but the distance also meant tranquility.
The place was absolutely charming. Luxurious but understated.
Stayed in September 2023
Reviewed: August 31, 2023
Ian
United KingdomThe poolside service was not as attentive as I would expect. On several occasions I had to return to the hotel building to find someone to serve us drinks.
The room was quiet, private and comfortable. Dinner options are limited but very well cooked and served, breakfast was fab. The overall vibe is one of tranquility but with the option to visit mad St Tropez by hotel shuttle.
Stayed in August 2023
Reviewed: August 23, 2023
Adam
United States of AmericaProperty was stunning and elegant. Staff was incredible and friendly. Absolutely amazing stay.
Stayed in August 2023
Reviewed: August 20, 2023
Isabel
SpainIt was a lovely stay, very attentive staff and wonderful place.
Stayed in July 2023
Reviewed: July 18, 2023
Amanda
AustraliaThere is nothing to be improved on. If you don’t love this hotel and efficient staff and pretty surroundings then nothing will make you happy in life.
Everything! The service was extraordinary!!! The chauffeured car service to St Tropez town and beach clubs was exceptional. The rooms are perfect, beds comfortable. Room service late at night very prompt. This is one of my favourite hotels ever!!
Stayed in July 2023
Reviewed: June 29, 2023
Scmwm
United KingdomAbsolutely nothing
We have just returned home from the most lovely weekend staying to celebrate my best friends birthday. The team at Mas De Chastelas couldn't have done more to make sure we both felt so welcome and like we were home away from home. The hotel is gorgeous, peaceful and the common areas are cozy. Jean-Luc makes the best martinis, Lor was always front of house to welcome guests with a smile, and both Sophie and Fabiens were extremely helpful and flexible to ensure we had all our reservations confirmed. And the hotel shuttle service is one of the biggest perks in a very busy town with limited parking. We also loved our room and loved waking up every morning with the most beautiful view. It was PERFECT. So perfect, in fact, I'll be returning again in a few weeks to stay again. Can't wait!
Stayed in June 2023
Reviewed: June 29, 2023
Yannicke
NetherlandsEverything was perfect.
This was an amazing place, everything was wonderfull, the photos really do not do its justice, when we drove into the gates it felt like we were driving into a fairytale. A magical place in the middle of a beautiful scenery. Nothing but praise for this hotel and their staff. Definitely coming back.
Stayed in June 2023
Reviewed: June 18, 2023
Jo
New ZealandStaff were very helpful. Had dinner there was exceptional.
Stayed in May 2023
Reviewed: September 4, 2022
Gabriel
United Kingdomthe staff were incredible the shuttle bus was very convenient
Stayed in September 2022
Reviewed: July 28, 2022
Tess
New ZealandNothing! It's divine!
Absolutely divine 18th century mansion that is the most amazing hotel. Photos don't do it justice. The breakfast was amazing, the inclusive driver service to the beaches and St Tropez village, the pool, the grounds. Doesn't get better than this!
Stayed in July 2022
Reviewed: July 16, 2022
Taylor
United States of Americanothing
wonderful spot. close to Saint Tropez. the Pool and eating area was magical. nice tennis courts
Stayed in July 2022
Reviewed: July 16, 2022
William
United States of AmericaI thing
location, history of the main house.
Stayed in July 2022
Reviewed: July 13, 2022
Dor_s
IsraelExpansive breakfest buffet which wasn't that inviting Few minutes ride from town
Almost everything! Staff SUPER nice and care, dinner at the restaraunt was amazing and it is one of the most beautiful hotels i've been at! Thank you so much :)
Stayed in July 2022
Reviewed: June 12, 2022
John
United KingdomThe property is very well cared for, but also maintains its charm and character.
Stayed in June 2022
Reviewed: June 9, 2022
Alison
United KingdomMaybe good to have a gym. Needed the pool a little warmer but everything else was wonderful especially the free taxi service provided by the hotel to go to St Tropez.
The breakfast at 35euros each was too expensive. We had dinner in the evening-it was delicious and served beautifully.
Stayed in May 2022
Reviewed: May 16, 2022
Tihana
CroatiaThis is the best facility we have stayed in France. The staff is very friendly, the food is delicious, the ambience and location are perfect. In general, the whole atmosphere in the hotel is very pleasant. The staff cares for each guest to make the stay as pleasant as possible and takes care of every little thing (sweets and a bottle of water before bed and a small gift on departure). Since breakfast is very important to us, the food was perfectly delicious. The whole building is very clean and tidy. Any recommendation for this accommodation. We will definitely be back again. :)
Stayed in May 2022
Reviewed: October 15, 2021
Jenny
United KingdomI liked it all and would love to go and stay there again if I had the chance!
The hotel has a soul and an ambiance. It is cool with a touch of the shabby chick French style, however very updated and super tasteful. Great swimming pool, excellent breakfast, amazing staff! The shuttle is just the best as you can be anywhere in no time, town or beach! Nothing ever was too much bother for the staff, they were brilliant in every way. A true gem!
Stayed in October 2021
Reviewed: August 6, 2021
Galina
SwitzerlandSun beds
Everything so tasty 👌🏾👌🏾👌🏾👌🏾👌🏾
Stayed in August 2021
Reviewed: June 10, 2021
Eathan
United KingdomI cannot think of anything to complain about.
Everything was perfect, room 42 on the second floor corner has a view of the pool and the grounds. The pool is beautiful and heated to a good temperature. The property is what one imagines when thinking about St Tropez luxury. Staff are very attentive and recharged my electric car for me.
Stayed in June 2021
Reviewed: July 3, 2023
Dahlia
IndonesiaThe room was very small. It was not easy to get into the rooms as it is quite far from the main lobby. The bathroom is designed with no doors and the shower was also open, which makes water splashes on the floor and it gets quite cold. Moreover, the water pressure is very low. There is very little room to move around. The location is away from the city center and the room was very pricy. For that kind of cost, we expect the room to be bigger, or the location more center. Unfortunately with that price, we got the worst of both worlds: a very small, crampy room with quite a distance (15 minutes drive) from the beach or the city center.
Not much that I like. Did not meet my expectation.
Stayed in June 2023
Reviewed: August 15, 2021
Caro
BelgiumThe waiter and staff don’t wear a mask when all the restaurants of the region asked a « pass sanitaire »
The food is not good quality
Stayed in August 2021
Reviewed: September 16, 2023
Sandra
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: September 10, 2023
John
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
Grand Island, USA
Columbia, USA
Dinard, France
La Restinga, Spain
Sankt Georgen, Austria
Rome, Italy
Plesio, Italy
Melbourne, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content