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Reviews of Citotel Le Mirage 3 stars

Avenue des anciens combattants, 13800 Istres, France

#8 of 8 hotels in Istres

Guests' Choice

Review score

Based on 299 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    6.9

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.1

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Showing 1 - 24

  • Reviewed: 6 September 2017

    • Leisure trip
    • People with friends
    • Grand Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It a very nice hotel! Helpful stuff, very nice breakfast in a morning right by the pool. Rooms are big and clean! Wasn't enough towels for two of us, but front desk person gave us extra, as soon as we ask for it.

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Family with young children
    • Grand Comfort Triple Room
    • Stayed 2 nights

    the bed was not confortable and there is no elevator in the hotel. We were travelling with 2 kids and it was difficult with the pushchair

    good breakfast, nice staff, good swimmingpool, big room, nice bathroom, clean

    Stayed in July 2017

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Grand Comfort Double Room
    • Stayed 2 nights

    A very nice hotel, staff was very helpful. Great breakfast suprised us. Our room was as described, clean and comfortable We travel to Istres several times a year so we will come back again

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Grand Comfort Double Room
    • Stayed 2 nights

    The facilities are old, out of shape and desperatly need to be upgraded. The staff was unwelcoming and unaccomodating. Far from everything.

    Air conditionned rooms and overall security are nice.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Business trip
    • Solo traveller
    • Motel Double Room
    • Stayed 2 nights

    Motel rooms need a little work

    The motel rooms are cheap but also old. I had trouble with the bath drain and got a free upgrade to the hotel room, which is new and really nice. Swimming pool is great. Staff is very friendly!

    Stayed in July 2016

  • Reviewed: 4 July 2016

    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Overpriced, best before date passed since long. The gymroom was non excisting. The owners fighting in the resraurant att night, treating it like their own livingroom. Not recomended!!

    Nothing!

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Business trip
    • Family with young children
    • Grand Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The grounds including the play park need some work. Hotel is 15 mins walk from town centre.

    The swimming pool and garden is perfect. The beds are comfortable and rooms quiet. The staff are very friendly helpful and speak good English. The free wifi worked well.

    Stayed in July 2016

  • Reviewed: 15 March 2018

    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    Great stay for a night in the suite room, large room for family. Good breakfast. Helpful staff and good wifi.

    Stayed in March 2018

  • Reviewed: 26 August 2017

    • Leisure trip
    • Couple
    • Motel Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean. Quiet. Kind man in reception.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Couple
    • Grand Comfort Double Room
    • Stayed 1 night

    Pool a bit cold

    Very helpful staff.

    Stayed in July 2017

  • Reviewed: 29 January 2017

    • Leisure trip
    • Couple
    • Grand Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good. The bathroom was new.

    Stayed in January 2017

  • Reviewed: 26 June 2016

    • Business trip
    • Solo traveller
    • Motel Double Room
    • Stayed 1 night
    • Submitted via mobile

    I pre-paid my breakfast that should start at 6.30: at 6.50 still nobody so I had to leave...

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 January 2016

    • Business trip
    • Solo traveller

    Glad it didn't rain, since the walk outside to breakfast (in the poolside restaurant) would have been nasty!

    Elegant surroundings. Easy car parking. Interesting architecture

  • Reviewed: 8 September 2015

    • Leisure trip
    • Couple

    Nice hotel,nice and clean rooms with all facilities,the bathroom is big and clean also, great and various breakfast and posibility of parking in hotel area.

  • Reviewed: 22 August 2015

    • Leisure trip
    • Couple

    I cannot speak about a bad experience. The facility is quite isolated and they do not operate a restaurant inside the hotel. It is mandatory to use the car for each lunch and dinner.

    First of all the kindness and the professionality of the staff. Nice facility with a relaxing park.

  • Reviewed: 17 August 2015

    • Leisure trip
    • Family with older children

    The garden and landscaping just needed some attention and the bar ran out of Coke.

    Breakfast, bedroom and swimming pool were all excellent, and the car parking was secure.

  • Reviewed: 9 August 2015

    • Business trip
    • Solo traveller

    Easy to find. Great pool and grounds . Room was a little worn , one of window shutters winder was broken. Not all shower tiles were grouted . English news channel was good

  • Reviewed: 29 August 2015

    • Leisure trip
    • Couple

    No restaurant. Nowhere close to walk to

    Pretty grounds

  • Reviewed: 13 August 2015

    • Leisure trip
    • Family with older children

    Slightly far out from the beaches and town centres but nothing else really

    Lovely staff, great pool, quiet and you could order in food if you wanted

  • Reviewed: 6 August 2015

    • Business trip
    • Solo traveller

    40mns from Marseilles Airport.

    Great pool and garden. Especially in the evening with a glass of "rosé" and the secadas singing !

  • Reviewed: 21 July 2015

    • Business trip
    • Solo traveller

    Breakfast was really poor.

    The pool is really nice.

  • Reviewed: 16 July 2015

    • Leisure trip
    • Couple

    breakfast 10 euros too expensive

    swimming pool and staff

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    First room allocated had not been refurbished compared with the other 3 and no closure on bathroom door, Bitit just hadn't been fitted.

    Pool area.

  • Reviewed: 26 February 2015

    • Business trip
    • Solo traveller

    could not use the pool in the winter.

    The homely atmosphere of the rooms, the elegance of the gardens and scenery and the availability of a gym room

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 24

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