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Reviews of Citotel Hotel Le Montreal 2 stars

Avenue Du Général Sarrail, 51000 Châlons-en-Champagne, France

#11 of 19 hotels in Châlons-en-Champagne

Guests' Choice

Review score

Based on 450 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8

  • Location

    7.6

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 - 75

  • Reviewed: 10 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Be aware on a Sunday the two restaurants adjacent to the hotel are not open or shut early which leave Mc D's as the only option unless you drive into town

    The inside decor is a pleasant change and relaxing, friendly helpful staff. Good location and breakfast.

    Stayed in May 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tiny. Very hot / not the hotel’s faultless but it made sleep very difficult

    Good location, good value. Tiny room but very clean. Perfect for a quick overnight stay en route home. Good value. Excellent breakfast

    Stayed in May 2018

  • Reviewed: 14 May 2018

    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The room we stayed in was small and overlooked the parking lot which adjoins another hotel and a commercial or retail park. The night we stayed, there was a strange humming noise most of the night. Might be worth checking if this is ongoing! The breakfast was great.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not a thing

    Excellent breakfast. Room small but more than adequate for an overnight stop. Great little place, very easy to get to from the motorway, and very quiet.

    Stayed in May 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    We stopped here on our way to Zermatt in order to break our journey. We only needed somewhere to sleep and the hotel was clean and warm with lots of hot water. The walls were a bit thin but we thought it very good value.

    Stayed in February 2018

  • Reviewed: 4 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only negative was that the bathroom was quite small but had everything you needed.

    Very nicely presented hotel. Nice sitting area with a fire and bar. The rooms are nicely decorated and the breakfast was great.

    Stayed in March 2018

  • Reviewed: 2 March 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This place is great. It’s just off the motorway, it’s clean and comfy, the breakfast is good and it really good value. The staff are friendly and the carpet is amazing!

    Stayed in March 2018

  • Reviewed: 12 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee.

    Great, practical, retail site location near major route, with restaurants and supermarket nearby. Attractive unusual décor, warm and welcoming reception area. Excellent breakfast, though machine coffee not great.

    Stayed in December 2017

  • Reviewed: 31 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    This hotel is excellent. Take no notice of the rather tacky exterior; inside it is warm, cosy, friendly, clean and offers excellent breakfasts!

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed to short Extremely poorly stocked bar, what bar dosent have brandy Poor breakfast nothis a good choice Car park not too secure enough it's open too late

    Location is great

    Stayed in October 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Only one very small negative - as is typical of so many hotels in France, it is situated on the outskirts of town on the edge of the industrial zone. The hotel itself is very pretty and it is a shame that its charms are rather hidden.

    Wonderful, querky decor - wood panelling and decked out imaginatively in the style of a Swiss chalet. Very clean; everything we could need in the way of comfort in our room; a bar where peanuts are served with very reasonably priced drinks and a delicious continental breakfast with a choice of cereals, meats, bread, croissants, cakes, fruit, yogurt, juice, coffee, tea etc., etc. The receptionists were charming and approachable and we received super service. You can park right outside and it is only a few minutes drive into the centre of town. We would definitely stay there again.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Less noise from other people staying at property. No milk provided for the tea//coffee tray.

    Location was good, easy to find. Staff spoke little English but were very polite and friendly. Nice little bar with good drink prices. Balcony door to room which opened to let in fresh air. Room was typically French - adequate. Bed comfortable.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was on the small size. Room a bit basic but fit for purpose especially for 1 or a few nights stay.

    The breakfast was lovely great choice. You won't be hungry. Great having a fan in the bedroom. Little bar in the lounge to relax after a long journey.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Somewhat difficult to find and a little noisy being on the edge of a roundabout.

    We could not enter the hotel at 17.10hrs as the front door was locked. Our room was small but adequate. The breakfast was fine.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A ceiling light would have made the room much more pleasant to be in once it was dark outside. The decor was mainly beige and brown, adding to the sense of gloominess later on in the day.

    The breakfast was excellent. Plenty of variety and bread very fresh. The mini croissants and other pastries were delicious.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The area around the hotel had a couple of restaurants but was quite industrial, rather than residential and commercial.

    This was an economy hotel with on site parking. It was 34 degrees when we arrived. No air conditioning but we were given a room that did not catch the sun and the fan kept us cool.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The hotel is situated in a retail park, out of town. The room was really small and the tiny bathroom not big enough for two people. The TV volume was set to a really quiet setting and not possible to be turned up, when we asked. The room was stuffy and hot. Breakfast was not included. There was a sign on the reception to say that if you booked through the hotel directly it was 8 euros cheaper than on booking.com! There was no deal, just a regular over priced room. There wasn't a decent restaurant or bar nearby and not much in the town a 10 minute drive away.

    The hotel was clean and the receptionist was friendly.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    If I had to pick something it would be that the bathroom is a very tight squeeze but not a deal breaker

    Quirky and cosy, great for an overnight stopover Lovely buffet breakfast Nice barbeque restaurant opposite the hotel

    Stayed in July 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is hidden away in the industrial zone. We took 15 minutes looking for the address which was completely wrong so I had to ring hotel up in order to get directions. When I told the receptionist google maps/booking took us to another address she just shrugged and didn't really care... Imagine for those arriving in the night !!! The room itself was nice though, chalet like inside. The sink was the other side of the room (other side from the bathroom) this was a little uncomfortable. But bed was comfy and room clean.

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little hot and dark.

    The bedroom was spacious and bed comfortable. The staff were friendly and the breakfast was plentiful and fresh and topped up every 5 minutes or so.

    Stayed in June 2017

  • Reviewed: 3 June 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The first night I couldn't sleep because my mattress was dirty and smelly of pee. Terrible night. I asked for a new room on the next day, that one was better.

    If you are lucky, you can have good WiFi in your room, but many guests go to the reception area to connect to the internet.

    Stayed in June 2017

  • Reviewed: 19 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lift would have helped as loads of bike gear ....

    The coffee and chocolates served after the evening meal were amazing x great parking for the bike x very french x

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Not their fault...we came on a Sunday so virtually every restaurant in the area was closed, along with all the supermarkets.

    Great place to stay for the night.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is on a retail park and the hotel was a little noisy when I was there. Possibly a case of ' bad timing' No air conditioner or lift.

    The interior looked a little like a ski chalet. Very homely. Easy parking. Good wine served at the bar.

    Stayed in August 2016

  • Reviewed: 8 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi needed resetting to connect, and even then it was painfully slow. The location seems seedy, especially when arriving late, and partly due to the container-style hotel F1 next door, but it was actually fine with a secure car park and seemed much better in the morning rush hour. It is not a beautiful location however. With breakfast, the price for 2 came to €88 with seemed a bit expensive, and the breakfast is fair, but lacks fresh fruit.

    The wooden chalet-style panelling everywhere is a nice feature, the lounge is beautiful, everything is beautifully clean, the staff are mostly friendly and helpful. Although the room was warm in the summer evening, a quiet electric fan was provided, and the fabulous idea of a locking shutter on the tall window so you can leave the window open overnight securely. The location is easy to get to, and I would book there again.

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The only niggle here was that the tv volume has been restricted, obviously for other guests but its restricted very low.

    This is a comfortable enough hotel for an overnight stop or maybe two, it was clean and the staff were friendly. The bar area is nice. The carpet is either dodgy or super cool depending on your point of view! (wooden board pattern)it was quiet and we slept well. Which is really all you need from it? There is a restaurant in front of the hotel, I think it is a Buffalo Grill (or similar).

    Stayed in June 2016

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet, a comfortable bed,a very good breakfast. Very convenient one night stop over on way through France. Would definitely use it again

    Stayed in June 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect 8 including the restaurant next door

    Stayed in May 2018

  • Reviewed: 1 June 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Everything was immaculately clean and staff were friendly.

    Stayed in May 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slight road noise.

    Interesting use of wood. Perfect for overnight stop.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom

    Friendly staff and cleanliness

    Stayed in April 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast until 08.00 on Sunday

    Quiet

    Stayed in February 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Bathroom's pretty small.

    Good breakfast, inexpensive room. Great location to start from if you're doing significant bits of Europe by car.

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Welcoming decor!good location for an en route journey stop over

    Stayed in February 2018

  • Reviewed: 15 February 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location just off the motorway. Clean, comfortable beds, good parking and good breakfast 🍳

    Stayed in February 2018

  • Reviewed: 2 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    A last minute treasure. Our room was warm, cosy and comfortable. We enjoyed a great meal next door and a super breakfast in the hotel.

    Stayed in November 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is a bit small

    Pleasant little hotel. Clean and friendly staff.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We could find fault with nothing.

    The bed was lovely, the breakfast also. The Staff were brilliant and extremely friendly and helpful.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Excellent breakfast!

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Whilst lot of hotels in the area, not much in the way of good or entertainment, used more by work trans than tourists.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It wasn't where I thought it would be

    it was OK for a stopover

    Stayed in August 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    friendly staff and they spoke good english

    Stayed in August 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    30 minutes walk to town.

    Quiet location, clean and tidy. The bar looked nice. Excellent wifi. Easy free parking.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    This and some other hotels are in a commercial part of the city and it was too far to walk to city centre

    Staff were polite and helpful

    Stayed in July 2017

  • Reviewed: 9 August 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    plenty to choose from and all fresh

    Stayed in August 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The address details to make it easier to find

    A value for money stopover with a good place to eat next door. Excellent breakfast.

    Stayed in July 2017

  • Reviewed: 10 May 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Great parking. Next to good restaurant. Hotel very comfortable and excellent lady on reception/ bar.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The surrounding area was a bit run down

    The very fast wifi

    Stayed in April 2017

  • Reviewed: 10 November 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spiderwebs everywhere Hole in the duvet cover Bed too short my feet were out of it....

    The design!

    Stayed in November 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very small rooms and beds not particularly comfortable.

    Easy access to Autoroute

    Stayed in October 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Continental breakfast a tad expensive at €7.50, no bar, no restaurant and unappealing area.

    Free wi-fi, secure parking, not too far from autoroute.

    Stayed in September 2016

  • Reviewed: 12 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Just another 'chain' style hotel on a business park on the edge of town.

    Quirky use of wood to make it look like an alpine chalet.

    Stayed in August 2016

  • Reviewed: 5 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to wait till 5pm to check in. The decor. The toilet noise from surrounding rooms. Lack of view. Price of breakfast.

    The breakfast.

    Stayed in September 2016

  • Reviewed: 14 August 2016

    • With a pet
    • Couple
    • Twin Room
    • Stayed 1 night

    Nice and quiet

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms clean and perfect for a one night stay, kettle in the room a real bonus

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The theme was excellent, fun and authentic.

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    On sunday evening nearby nothing to have a meal

    Obviously an efficient noise treatment. Very well done

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 May 2016

    • Leisure trip
    • Couple

    That breakfast wasn't included, and we thought relatively expensive to buy. Not a problem in France where a trip to a boulangerie next day does the trick.

    The beds were comfy and room decor welcoming and cosy. Staff were friendly. Parking next to the hotel. Small kettle in room with 2 tea bags/sachets of coffee- take more if you need. Bathroom was OK for a night. All in all, good value for money.

  • Reviewed: 23 April 2016

    • Leisure trip
    • Couple

    The wall between the hotel rooms seemed too thin and I could hear people chatting, laughing and sliding their ensuite bathroom doors in the middle of the night. This caused me a couple of sleepless nights.

    Very comfortable hotel, with its own parking space, fast wi-fi and quite a number of TV channels available. The staff looked helpful too.

  • Reviewed: 10 April 2016

    • Business trip
    • Solo traveller

    I think a "porte-savon" (in French ; I mean, a place where to put your soap on in the shower) would be helpful.

    Very good accommodation, not too far from the heart of the city (I won't call it 'downtown'..)? Friendly staff. Amenities OK. Good room service, given where you are.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Couple

    No real exercise area for our dog as it's in a fairly industrialised area but realised that from the map

    Staff good location good close to restaurant.ideal for an overnight stopover. Safe car park in sight of room.

  • Reviewed: 6 September 2015

    • Leisure trip
    • Group

    Advertised Wifi but non available. I sent a message about arriving with two dogs and it was ignored and we were therefore on the second floor.

    Comfortable and clean

  • Reviewed: 15 August 2015

    • Leisure trip
    • Couple

    The address shows on Booking.com is different from the actual address. So we spent a lot of time to arrive there. The English communication is not ok. So it's even be more difficult. The wifi is not accessible with the wifi password.

  • Reviewed: 15 August 2015

    • Leisure trip
    • Solo traveller

    Loved the wooden rooms and the staff was very helpful as i was on the road all day, they made sure to keep me a good room and the keys and code of the entry door where are provided to me by phone

  • Reviewed: 1 August 2015

    • Leisure trip
    • Couple

    Weather very hot, no airconditioning.

    Nice size room, shuttered window so could have the window open during the night. Great location for exploring the Route de Grand Cru.

  • Reviewed: 11 June 2015

    • Leisure trip
    • Family with older children

    An oasis in a rather drab industrial park, right next to an F1 "hotel". Charmingly made to look like an alpine ski chalet. Breakfast was neatly laid out and was above average for a continental style. Staff were very friendly, helpful and welcoming

  • Reviewed: 25 May 2015

    • Leisure trip
    • Couple

    WiFi didn't work. Bathroom was substandard. Needs a lot of TLC to bring the facility up to a better standard.

    Bed was comfortable and it was clean.

  • Reviewed: 9 May 2015

    • Leisure trip
    • Solo traveller

    Friendly and helpful reception, great personal service. Comfortable and quiet, convenient location next to a restaurant and a lovely breakfast in the morning.

  • Reviewed: 10 April 2015

    • Leisure trip
    • Couple

    Distance to city centre required to go with our car.

    Easy to the hotel. Very helpful staff. Safe, excellent parking. Good room and good breakfast. Very good wifi.

  • Reviewed: 10 April 2015

    • Leisure trip
    • Couple

    No problems or suggestions to make

    Very comfortable rest-over en route from South of France to the Channel. Easy to find from the motorway and to re-join. Peaceful and relaxing and a bit more than the usual.

  • Reviewed: 28 May 2016

    • Leisure trip
    • Couple

    The bar could make more money by opening longer.

    Clean, easy to find and purposefully decorated. A real treat on a long journey.

  • Reviewed: 19 March 2016

    • Leisure trip
    • Family with older children

    Difficult if you need a lift, as I did with broken ankle.

    Great breakfast, plenty of choice, good coffee.

  • Reviewed: 31 January 2016

    • Leisure trip
    • Group

    the wifi on the 2nd floor would not connect despite being told that all was well and this was the same for 3 people using 4 separate devices

  • Reviewed: 17 January 2016

    • Business trip
    • Solo traveller

    Good breakfast, nice staff

  • Reviewed: 8 October 2015

    • Leisure trip
    • Group

    Low roof in room, no view.

There are also 32 reviews without text. These impact the overall review score.

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