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Reviews of Hôtel & Spa Le Moulin de Moissac

1 promenade Sancert, 82200 Moissac, France

#9 of 10 hotels in Moissac

Guests' Choice

Review score

Based on 299 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    6.7

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Showing 1 - 59

  • Reviewed: 17 July 2018

    7.5
    Breakfast was lovely.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom in desperate need of curtains / blinds as sun made it so hot in late afternoon it was almost unusuable. Bedroom very basic.

    Breakfast was lovely. Fantastic restaurant.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    7.1
    Handy stopover if travelling
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No a la carte menu to choose from. We only wanted 1 or 2 courses and they did adjust the price accordingly. However we had no idea what we were going to eat until it arrived. Nice food but quite pricey as no choice available.

    Easy to find from the motorway so convenient stopover if travelling ... or to spend a few days to explore area. Lovely location with terrace overlooking the Tarn river. Friendly and helpful staff.

    Stayed in July 2018

  • Reviewed: 29 June 2018

    9.2
    Beautiful building with bar/Restaurant terrace directly...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful building with bar/Restaurant terrace directly on river Tarn. Very picturesque. Room was spacious and clean with lovely views. Good secure parking opposite hotel. Good location.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    9.2
    Nice stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Breakfast and dinner and spa facilities a little over priced.

    Room was very comfortable and clean. Nice bathroom with bath and shower. Nice view. Kettle and coffee and tea in the room.

    Stayed in June 2018

  • Reviewed: 6 June 2018

    5.8
    Very dreary hotel which looks nothing like the photos portrayed on booking.com
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    First impressions on arriving were disappointing as the exterior resembled nothing like the photos on booking.com and instead looked very dreary, dirty and tired. The entrance and reception were unimpressive and the corridors to the rooms were very dark and dimly lit. The room was spacious with a comfortable bed and pleasant view across to the bridge, albeit very noisy with traffic. The bathroom was old and the entire room felt very old, bland unwelcoming and not somewhere you would want to spend any time. The wifi was excellent. The restaurant looked nice, although nothing on the menu appealed to us so we decided to eat out. The hotel recommended ‘Le Florentin’ restaurant, a 10-minute walk. Unfortunately, we had eaten identical plates and suffered with food poisoning during the night which ruined the entire next day. We thought the rate of €90, room only was quite expensive for the standard of the room and were very relieved that we had only reserved the one night. Overall, a disappointing stay and such a pity as it could be fabulous with some proper investment in updating it.

    The beds were comfortable and the wifi was excellent

    Stayed in June 2018

  • Reviewed: 11 December 2017

    9.2
    Nice one. Not cheap.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complemantary water in room. Some things were lacking in the decor and maintenance. It is marketed as a superior hotel but it is not.

    The staff. The room. The views.

    Stayed in December 2017

  • Reviewed: 13 November 2017

    9.2
    Very friendly staff, nicely renovated, great location next to river
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    It´s a hotel of a certain age and rather big for a small town like Moissac.

    Very friendly staff, nicely renovated, great location next to river, good breakfast

    Stayed in October 2017

  • Reviewed: 7 November 2017

    5.4
    Deceptively overrated.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Paid 25 Euros for a 'BALCONY'. No rooms had balconies. No luggage racks. Cheap soap. No hallway lighting. Paid 14 Euros for a POOR breakfast. Cold scrambled eggs. Altogether 60 Euros overpriced.

    The location by the river. Friendly reception staff.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    10
    Great
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    I would prefer to have a small fridge in the room

    The hotel is very confortable and the location is beautiful. The staff is very friendly and we also enjoyed the Spa.

    Stayed in November 2017

  • Reviewed: 17 October 2017

    7.5
    The hotel is situated on the river and is a 10 minute walk...
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The hotel is situated on the river and is a 10 minute walk to the old town. The rooms are a little on the tired side and could do with an upgrade. The bathroom had a strange smell and the shower was impossible to work. Parking is both in secure underground car park and parking out the front of the hotel. The location is perfect it’s a pity that the rooms have not been upgraded to compliment the location.

    Stayed in September 2017

  • Reviewed: 14 October 2017

    7.1
    Pleasant with a wonderful river location and history but more work needed
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was shabby outside but we knew it was being renovated and historically it was very interesting. We did have an unacceptable main course for dinner but were given a cheese course instead. The restaurant/chef need to be greatly improved. WIFI was complicated and not consistent.

    Clean and comfortable room

    Stayed in October 2017

  • Reviewed: 19 September 2017

    7.5
    MOISSAC IS GROWING AS A CITY WITHTV LA DEPECHE AND A LOT OF NICE THINGS TO DO
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    NOTHING IN MY EYES

    AMAZING .I USE TO STAY THERE DURING THE WAR AND AFTER 1943 AND 1944 T0 1949 CAME BACK DIFFERENT TIME FOR CEREMONIES TO THANKS , AND NOW A LAST TIME I AM85 AND LIVE IN CANADA , WAS INTERWIEW ON TV MOISSAC AS A CHILD LIVING THER AND COMING BACK TO SAY THANKS TO MOISSAC TO HAVE SAVE ME

    Stayed in August 2017

  • Reviewed: 18 September 2017

    8.8
    Comfortable, gorgeous setting, spa heaven!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    So minor! There are still some unrefurbished corners which seem even more noticeable now. Will still stay here whenever I am in Moissac, love this place.

    The spa is amazing. The refurbished rooms are great too, much better beds!

    Stayed in August 2017

  • Reviewed: 28 August 2017

    9.5
    Very pleasant episode when all we had expected was an acceptable stop-over. Recommended.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only the fire alarm just as we were getting into bed!

    Exceptionally quick and easy to find, on the very scenic river and only a short walk from the amazing abbey, market, and other sights. Terrace bar/restaurant a delight with splendid food. Good size, comfortable room.

    Stayed in August 2017

  • Reviewed: 20 August 2017

    8.8
    Quiet stay in a historic building.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A new coat of painting in the exterior walls of the building would greatly enhance the appeal of the building.

    Historic building in a lovely corner of South-West France, that is being renewed and improved by new owners/managers. Excellent hotel restaurant, and overall, a lovely setting on the banks of the Tarn river. Quiet and very clean. It is worth noting that the building, originally a mill for the crops coming from the surrounding fertile lands and then shipped downstream to Bordeaux and abroad, was used during the more recent II WW as a shelter for Jewish children (up to 500 hundred) escaping persecution and death from the infamous legislation passed by the Nazi-puppet French Vichy regime, all with the courageous assistance of the then owner of the building and the brave population of Moissac.

    Stayed in August 2017

  • Reviewed: 23 April 2017

    7.1
    Everything.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    That my special birthday plans all the way from Tasmania Australia were spoiled as I could not use the spa which was the whole point. I would have appreciated an email to inform us in advance.

    Everything.....but we especially traveled to Missal for my birthday to use the spa and it WAS NOT OPEN. very disappointing.

    Stayed in April 2017

  • Reviewed: 30 September 2016

    8.3
    A great holiday package.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel is located in a gorgeous setting on the edge of the Tarn river and is very convenient to seeing the historic abbey and cloisters. Enjoyed dinner in the restaurant. Excellent, helpful staff.

    Stayed in September 2016

  • Reviewed: 27 August 2016

    5.8
    Hotel needs an update
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Shower was old and antiquated Internet slow and inefficient The building had quite an old fashioned feel and could do with a renovation

    location on the banks of the Dordogne was fabulous

    Stayed in August 2016

  • Reviewed: 23 July 2016

    5.8
    Nice view from hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Rooms decoration and bathrooms need remodeling. Breakfast was very disappointing at $14 per person. We had dinner at the restaurant and I would not recommend. Overpriced for quality.

    Nice view from hotel. Rooms are fairly large for a French hotel. Spa was great.

    Stayed in July 2016

  • Reviewed: 15 June 2018

    7.1
    Good restaurant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good restaurant

    Stayed in June 2018

  • Reviewed: 11 June 2018

    6.3
    English breakfast possible.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    More attentive waiters. External noise to very late at night

    English breakfast possible. Spacious room. Views.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    9.2
    Beautiful location on the river.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful location on the river.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    7.9
    Arrived when hotel surrounded by huge funfair! Good atmosphere in hotel and excellent restaurant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lumpy pillows, bedroom very minimally furnished

    Excellent restaurant, friendly staff

    Stayed in May 2018

  • Reviewed: 9 April 2018

    7.5
    Great location but getting expensive
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room is very basic for the price. Restaurant is expensive. Secure parking is extra.

    Location by the river and the views from the rooms were great

    Stayed in April 2018

  • Reviewed: 8 April 2018

    10
    Wonderful views over the river
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Wonderful views over the river. Delightful staff and a very good dinner.

    Stayed in April 2018

  • Reviewed: 2 October 2017

    8.3
    Limited choice on dinner menu.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Limited choice on dinner menu.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Wonderful friendly stop.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This is one of the best hotels we have stayed in for years. The staff and food were exceptional.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    10
    A good value Hotel by the lake in a picturesque setting
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No milk with the tea making facilities in the room

    Nice hotel in a superb setting

    Stayed in September 2017

  • Reviewed: 16 September 2017

    10
    Very good stop over - very clean and comfortable- staff excellent and very keen to please .
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food a little different!!

    Very clean - comfy- good location

    Stayed in September 2017

  • Reviewed: 18 August 2017

    9.6
    River Room
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We found it unfortunate that the restaurant was a bit pricey.

    Stunning location on the river.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    9.2
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rénovation work on first floor. No à la carte menu in the restaurant.Just a choice between two fixed and pricey menus!

    Room decoration

    Stayed in July 2017

  • Reviewed: 4 July 2017

    5.4
    Too pretentious bit tired and in need of some upgrade in...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Too pretentious bit tired and in need of some upgrade in rooms

    Stayed in June 2017

  • Reviewed: 17 June 2017

    9.6
    Room 309 great view tastefully decorated
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 309 great view tastefully decorated

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.5
    Bordeaux to Toulouse cycle tour with Bonkersfrog Cycling Holidays
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Breakfast was expensive

    Stylish accommodation, plenty of space, superb location and view.

    Stayed in May 2017

  • Reviewed: 19 December 2016

    7.1
    A really special view,and we really liked the hotel, and town was much more happening
    • With a pet
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    could not take dog into eat with us,would have been good to know that before we arrived

    great view from hotel easy parking,very near town.

    Stayed in November 2016

  • Reviewed: 3 October 2016

    7.9
    Very helpful on check in.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kept us waiting 45 mins past the time we'd booked our meal.

    Very helpful on check in.

    Stayed in October 2016

  • Reviewed: 21 September 2016

    7.9
    Good hotel in nice location
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel starting to look a little tired in places. Credit Card machine in reception was not working at checkout.

    Good position. Pet friendly

    Stayed in September 2016

  • Reviewed: 7 September 2016

    7.5
    Lovely views from room and hotel terrace.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very slow bar and restaurant service

    Lovely views from room and hotel terrace. Brilliant dinner

    Stayed in September 2016

  • Reviewed: 20 August 2016

    7.9
    The bathroom was very tired but the view beautiful.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was very tired but the view beautiful. The food in the restaurant was excellent.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    7.1
    Nice breakfast.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    No 24 h reception Service available (ok - it is not a **** Hotel) but the Price is on that level

    Nice breakfast. Quiet.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    8.3
    Good spot kind staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No towells on the last day.

    Great position Fantastic staff especially Celine

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 April 2016

    10
    The whole experience was excellent.
    • Leisure trip
    • Couple

    The whole experience was excellent.eThe staff were friendly,the room was very pleasant with river view,a suitable situation with a large dog enabling riverside and parkland walk,easy access to the motorway,and an excellent evening meal at a reasonable price

  • Reviewed: 26 November 2015

    6.3
    The view was stunning and the room large.
    • Couple

    bathroom heater didnt work - generally chilly Breakfast was basic - coffee provided was not good but they gave me a proper coffee when i asked for one. Fruit salad nearly gone.

    The view was stunning and the room large. Supper was good if over priced.

  • Reviewed: 25 September 2015

    8.3
    Restaurant was fabulous;
    • Leisure trip
    • Couple

    Definitely in need of refurbishment but it's perfectly fine, and the rooms very spacious.

    Restaurant was fabulous; all rooms have a lovely river view; very welcoming staff spoke excellent English

  • Reviewed: 10 September 2015

    8.3
    location & facilities
    • Leisure trip
    • Couple

    cheaper menus restricted restaurant staff pretentious ! , probably by training i.e. I did not need or want to know how a duckburger had been built up for the plate !!!

    location & facilities

  • Reviewed: 16 August 2015

    8.3
    The restaurant was superb.
    • Leisure trip
    • Couple

    The outside of the hotel was tatty and the rooms could do with updating - shabby chic! It was however clean and comfortable

    The restaurant was superb. Not cheap, but the food was delicious and beautifully presented. The location is great with a. clear view of the bridge Staff were really friendly and helpful. We had a superior room which was huge

  • Reviewed: 2 August 2015

    5.8
    Beautiful location, food and staff.
    • Business trip
    • Solo traveller

    Room was nearly as old as the hotel, Wi-Fi was terrible,

    Beautiful location, food and staff. The food was outstanding good... one of the best restaurants I have ever eaten at!

  • Reviewed: 1 July 2015

    10
    Generally all very good, especially very pleasant staff...
    • Leisure trip
    • Couple

    Generally all very good, especially very pleasant staff including temporary student waitress who I think has completed her employment with you. We were very impressed with a helpful receptionist who provided us with a detailed print out of instructions for the route from Moisac to Carcassonne.

  • Reviewed: 20 June 2015

    7.9
    Perfect location right on the river and a short walk into...
    • Leisure trip
    • Couple

    Perfect location right on the river and a short walk into town. Parking was easy, staff were friendly and helpful and the room was large and comfortable.

  • Reviewed: 21 May 2016

    10
    I like this hotel very much
    • Leisure trip
    • Solo traveller

    whilst the restaurant and bar was closed ....it being sunday the young lady was exceedingly friendly and helpful

    I like this hotel very much

  • Reviewed: 13 October 2015

    9.2
    Fabulous location steeped in history.
    • Leisure trip
    • Couple

    Fabulous location steeped in history.

  • Reviewed: 5 October 2015

    8.8
    Setting and food and staff
    • Leisure trip
    • Couple

    Shower in bath. Bath very high so not easy to get into.

    Setting and food and staff

  • Reviewed: 2 August 2015

    5.0
    location
    • Leisure trip
    • Couple

    Air conditioning did not work.Food prices very high.

    location

  • Reviewed: 25 July 2015

    9.5
    The location by the river Tarn.
    • Leisure trip
    • Couple

    We arrived at about 15.30. Our room was not ready. Very upset after a drive of over 250kms.

    The location by the river Tarn. Friendly staff.

  • Reviewed: 22 July 2015

    10
    The professional staff, the location and the food
    • Solo traveller

    Very poor wi-fi

    The professional staff, the location and the food

  • Reviewed: 30 June 2015

    8.3
    Excellent staff and service.
    • Leisure trip
    • Group

    Excellent staff and service.

  • Reviewed: 21 June 2015

    5.0
    View over the river
    • Leisure trip
    • Couple

    bedroom carpet old and stained

    View over the river

  • Reviewed: 11 June 2015

    9.2
    Location and ambience.
    • Leisure trip
    • Couple

    Location and ambience.

  • Reviewed: 14 March 2015

    7.5
    Location, food and room are good
    • Business trip
    • Solo traveller

    All ok no issues

    Location, food and room are good

There are also 12 reviews without text. These impact the overall review score.

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