Reviews of Le Phénix Hôtel
7 Quai De Bondy, 5th arr., 69005 Lyon, France
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Reviewed: September 11, 2025 · Stayed in August 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewLocation right in old town
Clean
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewGreat location. Very clean. Great bed . Great breakfast. Helpful staff .
Slightly more we'd normally pay but it was definitely worth it
Dear David, Thank you very much for your thoughtful review. We are delighted to hear that you enjoyed our central location in the heart of Vieux Lyon, as well as the comfort of our rooms and breakfast. It is wonderful to know that you found your stay worth the value, and we look forward to welcoming you back on your next visit. Kind regards, Les Aubergistes du Phénix
Dear David, Thank you very much for your thoughtful review. We are delighted to hear that you enjoyed our central location in the heart of Vieux Lyon, as well as the comfort of our rooms and breakfast. It is wonderful to know that you foun… Show more
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewDear Douglas, Thank you very much for your kind words. We are delighted to know that your experience with us was excellent. We hope to welcome you again in the future, Kind regards, Les Aubergistes du Phénix
Reviewed: August 15, 2025 · Stayed in August 2025
Verified reviewThe air-conditioning! As I was there in the heat wave it was amazing to have a room that had air-conditioning. Bed was comfortable, big bathroom.
I woud have loved if the room had hooks by the entrance.
Thank you very much for your kind feedback! We are delighted to hear that you enjoyed the comfort of the bed, the air conditioning, and the spacious bathroom, especially during the heatwave. We also truly appreciate your suggestion about having hooks at the entrance — that’s a great idea and we will look into it to further improve our guests’ comfort. We look forward to welcoming you again on your next visit to Lyon! Kind regards, Paul-Adrien, Front Desk
Thank you very much for your kind feedback! We are delighted to hear that you enjoyed the comfort of the bed, the air conditioning, and the spacious bathroom, especially during the heatwave. We also truly appreciate your suggestion about h… Show more
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewFantastic location. Overlooking the river made the view stellar.
Very limited parking, so they weren't able to accommodate parking our motorcycle. Public parking a couple blocks away.
Thank you for sharing your experience. We’re delighted you enjoyed the unique location and the beautiful view over the river — especially during the July 14th celebrations. We regret the inconvenience caused by the limited on-site parking and appreciate your understanding in using the nearby public parking. Please be assured that we are actively working on finding new parking solutions to better accommodate our guests in the future. We hope to welcome you back for another memorable stay in Lyon. Kind regards, Paul-Adrien, Front Desk
Thank you for sharing your experience. We’re delighted you enjoyed the unique location and the beautiful view over the river — especially during the July 14th celebrations. We regret the inconvenience caused by the limited on-site parking a… Show more
Reviewed: August 10, 2025 · Stayed in August 2025
Verified reviewClean and tidy.
We’re glad to hear you enjoyed your stay and appreciated the cleanliness and comfort of our hotel. It’s wonderful to know you would choose us again on your next visit to Lyon — we look forward to welcoming you back! Kind regards, Paul-Adrien
We’re glad to hear you enjoyed your stay and appreciated the cleanliness and comfort of our hotel. It’s wonderful to know you would choose us again on your next visit to Lyon — we look forward to welcoming you back! Kind regards, Paul-Adri… Show more
Reviewed: August 7, 2025 · Stayed in August 2025
Verified reviewThe location and staff were exceptional. The breakfast buffet was extensive. Walkable to all of old town and so many attractions and restaurants
Nothing. It was all perfect
Thank you for sharing such kind words! We’re delighted you enjoyed your time in Lyon, especially our location, the team, and the breakfast. It’s great to hear you could explore the old town and all the nearby attractions so easily. We’d be more than happy to welcome you back whenever your travels bring you here again. Best regards, Paul-Adrien
Thank you for sharing such kind words! We’re delighted you enjoyed your time in Lyon, especially our location, the team, and the breakfast. It’s great to hear you could explore the old town and all the nearby attractions so easily. We’d be… Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and so hospitalbe
I loved the calm atmosphere and the attention towards saving the planner
Dear Taryn, Thank you so much for your wonderful feedback! 🌟 We’re truly delighted to hear that you enjoyed your stay with us — from the warm and calm atmosphere to our friendly and attentive staff. It’s also great to know you appreciated our efforts toward sustainability. Your kind words mean a lot to our entire team, and we would be absolutely thrilled to welcome you back anytime! Warm regards, Paul-Adrien Front Desk
Dear Taryn, Thank you so much for your wonderful feedback! 🌟 We’re truly delighted to hear that you enjoyed your stay with us — from the warm and calm atmosphere to our friendly and attentive staff. It’s also great to know you appreciated … Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewThank you so much for your kind words! We're delighted to hear that you had an excellent stay and that you appreciated both the quality of our hotel and the attentiveness of our staff. It's also great to know that our location suited you perfectly. We truly hope to welcome you back soon for another wonderful experience! Warm regards, Paul-Adrien Front Desk
Thank you so much for your kind words! We're delighted to hear that you had an excellent stay and that you appreciated both the quality of our hotel and the attentiveness of our staff. It's also great to know that our location suite… Show more
Reviewed: August 2, 2025 · Stayed in August 2025
Verified reviewGood location. Tidy rooms.
4th floor rooms lack fresh air, mosquito invasion is imminent should you leave the window open.
Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location and the tidiness of the rooms. We're sorry to hear about the issue with fresh air and mosquitoes on the 4th floor. Your comments are very helpful, and we’ll definitely look into ways to improve ventilation and comfort while keeping insects out. We hope to have the chance to welcome you again under better conditions. Warm regards, Paul-Adrien Front Desk
Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location and the tidiness of the rooms. We're sorry to hear about the issue with fresh air and mosquitoes on the 4th floor. Your comment… Show more
Reviewed: August 1, 2025 · Stayed in August 2025
Verified reviewGreat location, nice sized rooms, ours had a river view… so many great cafes, restaurants and bars close by and the staff were so good, nothing was too hard for them.
Thank you so much for taking the time to share such a kind review. We’re delighted to hear that you enjoyed our central location, with so many great cafés, restaurants, and bars just a short walk away — it’s one of the things our guests love most, and we’re happy it added to your experience. It’s also wonderful to know that you found the room comfortable and spacious, and that you appreciated the river view — a lovely bonus we’re always happy to offer when possible. Your kind words about our team mean a lot to us. We truly aim to make every guest feel welcome and at ease, so it’s incredibly rewarding to hear that you felt well taken care of. We look forward to welcoming you back on your next visit to the city! Warm regards, Paul-Adrien Front Desk
Thank you so much for taking the time to share such a kind review. We’re delighted to hear that you enjoyed our central location, with so many great cafés, restaurants, and bars just a short walk away — it’s one of the things our guests lov… Show more
Reviewed: July 25, 2025 · Stayed in July 2025
Verified reviewThe location is excellent just in the corner of the old city. Our room had a view to the river Saône and it was spacious. At the reception was unlimited access to cold, fresh water (with or without gas) in enviromentally friendly reusable bottles. The breakfast was worth the money.
On the first morning some items in the breakfast buffet were already gone before nine (i.e. baquette, scrambled eggs). Otherwise the selection was wide and delicious.
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewReviewed: July 13, 2025 · Stayed in July 2025
Verified reviewReviewed: July 2, 2025 · Stayed in June 2025
Verified reviewReviewed: July 1, 2025 · Stayed in June 2025
Verified reviewN/A
N/A
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewExcellent helpful, friendly staff!!!! Loved the hotel and all its amenities! Great location too!