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Reviews of Le Renaissance 3 stars

13 Place Du Square, 15000 Aurillac, France

#11 of 13 hotels in Aurillac

Guests' Choice

Review score

Based on 397 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 1 - 19

  • Reviewed: 31 October 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Broken toilet seat, we requested to have it fixed but no one came. Asked for suggestions for a run, they had no idea. The shower was a hand shower, very inconvenient. The beds and bathroom door were squeaky. The doors in general did not click closed.

    Location.

    Stayed in October 2017

  • Reviewed: 22 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel needs some updating. The decor is beginning to show it's age, and lighting needs some upgrades.

    The hotel staff were very kind and accommodating. I had a health issue while there and they couldn't have been more helpful and kind. The hotel has a good , traditional restaurant which is very convenient. The breakfast was good.

    Stayed in September 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No fan or air conditioning. Absolutely no sound insulation between my bedroom and the one next door. Heard every word of a phone conversation!

    Well located.

    Stayed in June 2017

  • Reviewed: 3 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Room smelt musty on arrival. Corners of bathroom needed attention. Bike was not locked away until around 11.30pm, despite paying 7euros for this. City is grimey. Dog mess is everywhere. :( Restaurant in hotel was ok, but nothing special.

    Semi-secure parking for motorbike - necessary. Excellent breakfast - mini croissants. Excellent shower, if a little grimey/rusty in the corners.

    Stayed in August 2016

  • Reviewed: 14 October 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    bed a bit too soft room small, location fine

    Stayed in October 2017

  • Reviewed: 15 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    excellente position, right in the center of the town

    Stayed in August 2016

  • Reviewed: 16 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    THE BED WAS REALLY BAD. ALSO I TRIED TO PAY MY DUES THE NIGHT BEFORE I LEFT. THE STAFF WAS DRUNK MISBEHAVED THOUOUGHLY.NOT SAFE FOR WOMEN

    Stayed in July 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 December 2015

    • Leisure trip
    • Solo traveller

    The devil is in the details: the soap was poor quality and they are aware that the connectivity is very low - they are working on it (don't care that time, I was on leave with more interesting things to do!). Ah, one thing: I was on the third floor with many stairs here and there, in the hall or my room...

    Large bed (bigger than expected), good and cheap breakfast, excellent restaurant, warm and nice welcome, very well equipped bathroom (what a shower!). What else?

  • Reviewed: 18 October 2015

    • Leisure trip
    • Couple

    Only told night before travel that the restaurant could not cater for vegetarians (too late to find another hotel). Staff friendly but spent too much time smoking by the door. Breakfast / bar area unwelcoming. Unable to supply extra pillows as cleaning staff not available.

    Location, pet friendly, clean, comfortable bed, affordable.

  • Reviewed: 4 August 2015

    • Leisure trip
    • Couple

    It is difficult to argue against such great value for money, but as a negative I would say that the hotel needs up dating.

    the location was first class. You could walk out of the hotel and be in the centre of town.

  • Reviewed: 14 May 2015

    • Leisure trip
    • Solo traveller

    The friendly and very helpful staff, the ideal town-centre location in the beautifully-kept town square with its gardens, the fact the railway station is just a short-ish walk away (I was on a train-based touring/walking holiday) and the character of Aurillac itself

  • Reviewed: 29 October 2015

    • Business trip
    • Family with young children

    poor wifi connection some lights didn't work in the room

    ideal location in the town center friendly staff good breakfast

  • Reviewed: 15 October 2015

    • Business trip
    • Couple

    No hotel parking for guests . A vomit patch on the carpet of the first room we were offered had a negative effect .

    The location was good

  • Reviewed: 22 September 2015

    • Leisure trip
    • Couple

    le style "colonial" de la chambre

    la situation centrale,

  • Reviewed: 7 September 2015

    • Leisure trip
    • Couple

    Amazing vfm for a city centre hotel. Ditto restaurant.

  • Reviewed: 15 July 2015

    • Leisure trip
    • Solo traveller

    Bathroom a little small.

    Welcoming staff. Comfortable room. Wi-fi worked well in room.

  • Reviewed: 12 July 2015

    • Leisure trip
    • Couple

    Nothing

    Secure garage near front door Pleasant staff

  • Reviewed: 7 May 2015

    • Leisure trip
    • Solo traveller

    the location and view were amazing--the staff were very pleasant and "petit dejeuner" was excellent

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 19

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