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Reviews of Odalys Le Silveralp

Rue Du Soleil, 73440 Val Thorens, France

#113 of 123 hotels in Val Thorens

Guests' Choice

Review score

Based on 11 hotel reviews

5.3

Score breakdown

  • Cleanliness

    3.9

  • Comfort

    3.3

  • Location

    8.2

  • Facilities

    4.3

  • Staff

    6.8

  • Value for money

    5

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Showing 1 - 3

  • Reviewed: 7 January 2018

    5.0
    Good location, but in need of updating and proper management.
    • Leisure trip
    • Family with young children
    • Studio Mezzanine 5 People
    • Stayed 7 nights
    • Submitted via mobile

    Rundown and in need of updating. Lack of cups and glasses (many were cracked). Kitchen sink was leaking, bathroom sink was leaking. Just needs a small amount of money spent to bring up to date. Were not advised that reception was quite a walk from the actual apartment. Apartment was to be cleaned defore leaving, with a check from a member of staff. Staff memeber did nit turn up and we had to leave before they turned up. You have to take your sheets back to reception before you leave, again, not advised and quite a distance to walk. TV in the room, but extra if you wanted to use it! Again, not advised of this. Communication with the company was terrible. We had no clue where to check in as again, we were not advise do tgat reception was in a totally different building some distance away.

    Location. Ski/boot room is the best, large, warm and clean.

    Stayed in January 2018

  • Reviewed: 10 April 2017

    3.8
    Dirty apartment
    • Leisure trip
    • Family with young children
    • Studio Mezzanine 5 People
    • Stayed 7 nights
    • Submitted via mobile

    It' was filthy. Not enough equipment for 5 people including a broken chair which the reception staff were totally disinterested in suggesting that we take a chair across the resort ourselves. Very disappointing

    Location

    Stayed in April 2017

  • Reviewed: 1 January 2017

    5.8
    It was cheap and cheap is what you get with the rooms
    • Leisure trip
    • Couple
    • Studio (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    When we arrived we were not informed we had to check in in another location! Very frustrating. Rooms are old and in need of up grade! We were given sheets for the bed to make up but blankets were already in room however there were not clean and at end of stay we were NOT to take blankets to be cleaned!!!

    Liked the location. The ski room was good and well organised. Security was excellent.

    Stayed in December 2016

There is 1 review without text. This impacts the overall review score.

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