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Reviews of Le Souleil'Or 3 stars

10, rue du Grand Plan, 38860 Les Deux Alpes, France

#7 of 80 hotels in Les Deux Alpes

Guests' Choice

Review score

Based on 115 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 - 45

  • Reviewed: 16 April 2018

    9.6
    Great location and friendly staff, can’t wait to go back next year!
    • Leisure trip
    • Family with young children
    • Standard Room with Balcony And Slopes View
    • Stayed 7 nights
    • Submitted via mobile

    Superbly friendly staff, from housekeeping to front of house. The restaurant had a good selection of food and beautifully presented. Great value wine list too. The location was great for the ski lifts and crèche for our son, they also helped arrange a baby sitter.

    Stayed in April 2018

  • Reviewed: 10 February 2018

    7.9
    Location is really good, restaurant and slopes veiw from the...
    • Leisure trip
    • Family with young children
    • Standard Room with Balcony And Slopes View
    • Stayed 10 nights
    • Submitted via mobile

    The room is quite small and facilities are definitely not enough ( kettle, wine glasses and fridge would be good to add).

    Location is really good, restaurant and slopes veiw from the room.

    Stayed in January 2018

  • Reviewed: 4 February 2018

    5.0
    With a few minor improvements this could be a great hotel.
    • Leisure trip
    • Group
    • Standard Room with Balcony And Slopes View
    • Stayed 5 nights
    • Submitted via mobile

    The staff were a bit cold, including the owners. The bar was a bit poor, the breakfast too. How hard to get a breakfast chef to cook simple things? Out of 4 bottles of wine ordered each one was different to the menu. First night there was no cooler for the white, all the French guets got one though. The wine was 5 years newer than listed, and was found in the supermarket for €5 - charged €33 though. The spa is hardly a spa, an out of date and dirty jaccuzzi, and the same description can be made for the steam. No towels, water to drink, anywhere to sit, and worst of all it was cold in the dated shower area. I want to relax after my steam, not rush back up to my room to keep warm. Worst of all I’m afraid was the room and bed. It was tiny, despite booking a larger 3 person room. The bed was ridiculously uncomfortable, and the duvet/pillows were a joke. Worst weeks sleep I’ve ever had in a hotel. Most of these things can be sorted though, and if were done would make this a great hotel.

    The location. And I’m afraid that was about it.

    Stayed in February 2018

  • Reviewed: 11 August 2017

    7.9
    Had a good stay just a couple of things we would have expected to be better.
    • Leisure trip
    • Group
    • Standard Room With Balcony and Village View
    • Stayed 6 nights
    • Submitted via mobile

    One lady was rude and unhelpful. Cats in hotel wasn't great as our son has asthma

    Most staff very friendly and helpful, with the exception of one lady. Young Receptionist especially helpful when trying to find activities to do with kids. Pool was good

    Stayed in August 2017

  • Reviewed: 18 April 2017

    8.8
    Great food, friendly staff
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    The rooms were absolutely OK but a little outdated. Where the restaurant looked recently updated, modern style, I think the next project would be the rooms ....

    Great location at the slopes when there is snow. We were there late in the season so only snow higher up the mountains, but could still use the chairlift @20 meters from the hotel . The Chef was great, exceeding expectations every day. Just for that a hotel to pick.

    Stayed in April 2017

  • Reviewed: 7 March 2017

    8.8
    very close to a good restaurant and lifts
    • Leisure trip
    • Group
    • Superior Room with Mountain View
    • Stayed 4 nights

    the doors close at 11 pm-must use another door to enter the hotel

    very close to a good restaurant and lifts parking spot available friendly and helpfull staff cannot comment on other amenities since we did not have time to use.. enjoy at this hotel

    Stayed in March 2017

  • Reviewed: 3 February 2017

    7.5
    A cozy place to spend vacation
    • Leisure trip
    • Solo traveller
    • Standard Room With Balcony and Village View
    • Stayed 9 nights

    The room - not enough storing places (which is very difficult in winter times, with all the ski equipment)

    Hotel location - perfect Breakfast - wonderful

    Stayed in January 2017

  • Reviewed: 27 January 2017

    8.8
    Great family run hotel with good access to slopes.
    • Leisure trip
    • Couple
    • Standard Room With Balcony and Village View
    • Stayed 3 nights
    • Submitted via mobile

    breakfast was super- dinner was also very good. Very pleasant friendly staff. You could ski to the door in the evenings which was also excellent. A short walk in the mornings to get down to the big gondola but still very convenient. Overall a very pleasant stay and we would definately go back.

    Stayed in January 2017

  • Reviewed: 1 August 2016

    10
    Excellent hotel for a Short Break...
    • Leisure trip
    • Solo traveller
    • Standard Room with Balcony And Slopes View
    • Stayed 3 nights

    None

    Very well located on the edge of the village. Very well managed and clean. Pleasant personnel. Good food. Excellent WIFI. Nice pool. So globally, outstanding for the price.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    8.3
    Comfortable summer skiing spot
    • Leisure trip
    • Family with older children
    • Standard Room with Balcony And Slopes View
    • Stayed 2 nights
    • Submitted via mobile

    The drinks at the bar and other restaurant meals were very expensive

    Clean and comfortable rooms with a great outdoor swimming pool. Great breakfast as part of the room rate.

    Stayed in July 2016

  • Reviewed: 23 February 2018

    8.8
    View from balcony, restaurant, lovely breakfast, ski in ski...
    • Leisure trip
    • Group
    • Standard Room with Balcony And Slopes View
    • Stayed 6 nights
    • Submitted via mobile

    Cramped ski room

    View from balcony, restaurant, lovely breakfast, ski in ski out, service

    Stayed in February 2018

  • Reviewed: 12 February 2018

    10
    The place felt well run & was welcoming
    • Leisure trip
    • Group
    • Standard Room with Balcony And Slopes View
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location, clean family run hotel.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    9.6
    Proximity to slopes
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Hot tube could have done with some clean water

    Proximity to slopes Amazing dinners Friendly staff

    Stayed in January 2018

  • Reviewed: 29 January 2018

    5.8
    Good location, very average hotel
    • Business trip
    • Group
    • 2 rooms
    • Stayed 4 nights

    Beds, showers, breakfast

    Breakfast so poor we went elsewhere. Beds uncomfortable, shower very poor in room 38. Nice view.

    Stayed in January 2018

  • Reviewed: 6 July 2017

    10
    Really great base for summer in the mountains
    • Leisure trip
    • Couple
    • Standard Room With Balcony and Village View
    • Stayed 3 nights
    • Submitted via mobile

    Incredibly friendly and welcoming staff. The location was fantastic and really convenient for accessing a wide range of outdoor activities.

    Stayed in July 2017

  • Reviewed: 20 April 2017

    9.2
    Lovely hotel close to lifts
    • Leisure trip
    • Couple
    • Superior Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Continental breakfast

    Closeness to lifts

    Stayed in March 2017

  • Reviewed: 3 February 2017

    8.3
    Bed could be more comfy
    • Leisure trip
    • Family with young children
    • Standard Room with Balcony And Slopes View
    • Stayed 3 nights
    • Submitted via mobile

    Bed could be more comfy

    Stayed in January 2017

  • Reviewed: 7 August 2016

    9.2
    Excellent !!!
    • Leisure trip
    • Family with young children
    • Standard Room with Balcony And Slopes View
    • Stayed 4 nights
    • Submitted via mobile

    Qualité restauration Piscine Exposition Prix

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 April 2016

    10
    Nothing was too much trouble for the staff.
    • Leisure trip
    • Couple

    The bath was very small but that is pretty standard in most French alpine hotels.

    Nothing was too much trouble for the staff. The food was excellent, especially the extensive buffet breakfast which set you up for the day. We unfortunately had bad weather but the hotel more than made up for it. We had very comfortable beds and a large balcony. Charming alpine rustic decoration throughout. A good central location too.

  • Reviewed: 3 April 2016

    9.6
    The staff, the food, the location 50 m from a chair lift,...
    • Leisure trip
    • Family with young children

    The only thing that could fault this hotel, and which others have commented upon was the bathrooms - they are a little tired BUT they are clean. I spoke with the owner and they have had the hotel for only three years and are still refurbishing it. The bathrooms are next!

    The staff, the food, the location 50 m from a chair lift, and the spacious rooms and confotable bed.

  • Reviewed: 21 February 2016

    10
    The off in the restaurant was excellent (we went half board)...
    • Leisure trip
    • Family with older children

    Nothing - could not fault it!!

    The off in the restaurant was excellent (we went half board) - We had a group of caring ages (80 to 16 years old) and the staff were very accommodating regarding changing dishes from the set menu. The location was fantastic and the hotel was excellent in terms of facilities, entertainment etc

  • Reviewed: 14 September 2015

    10
    The hotel was in a beautiful location set back from the main...
    • Leisure trip
    • Family with older children

    The hotel was in a beautiful location set back from the main road. The hotel was comfortable and the staff were friendly. Loved that you could store your bike in a convenient, secure room.

  • Reviewed: 21 August 2015

    8.5
    Spacious comfortable room, well situated,
    • Leisure trip
    • Solo traveller

    limited restuarant menu choices having to access pool through dining area would have liked a running machine in fitness room instead of stepper - personal choice

    Spacious comfortable room, well situated, free unlimited wifi fitness room and pool

  • Reviewed: 28 July 2015

    10
    Loved this place!
    • Family with young children

    Loved this place! Perfect location, wonderful views, great staff and overall a really comfortable stay. Hotel is really nicely decorated and cosy with great bar and restaurant. Would definitely come back.

  • Reviewed: 27 July 2015

    7.9
    Location was good - central to downtown but away from the...
    • Business trip
    • Solo traveller

    breakfast ended quite early for a weekend (by 9:30?) Dinner is only served 'til 9 pm - sharp.

    Location was good - central to downtown but away from the noise. The pool and view are amazing. Great breakfast. Cozy bed and nice sized rooms

  • Reviewed: 25 March 2015

    7.9
    Very good location beside the piste.
    • Leisure trip
    • Group

    The electronic keys didn't always work first time. There are no rooms for single occupancy available on Booking.com.

    Very good location beside the piste. Great selection at breakfast. We appreciated the hot tub after a day's skiing. Very quiet, comfortable beds and nicely decorated rooms..

  • Reviewed: 23 March 2015

    7.5
    Location was great, very central in the town and right on...
    • Leisure trip
    • Couple

    The wifi is pretty bad - doesn't stay connected and you frequently have to re-login. Hardly a big problem but it's frustrating. No drying room (putting on damp ski boots is no fun), but again, no big deal. The room is a little small (especially the toilet) but you're mainly there for the location.

    Location was great, very central in the town and right on the snow (although you will have to walk a few minutes to some of the bigger lifts). Breakfast was very nice, and the decor is good.

  • Reviewed: 9 March 2015

    3.8
    The breakfast was very good.
    • Leisure trip
    • Couple

    The hotel needed updating. The room was expensive and tiny and the bathroom was a nightmare. We paid for half board, having already had to pay a cancellation fee for the two nights we were not able to stay they moved us to a half board room (which I had not realised) then we were told what we could eat for supper! and as I am allergic to wheat it meant I could only eat a quarter of what I was given. Would not recommend it.

    The breakfast was very good.

  • Reviewed: 24 February 2015

    8.3
    Location to the slopes
    • Leisure trip
    • Family with older children

    Hotel a little dated and the Hotel Manager was unhelpful at times and very money focused with a bully attitude towards her staff.

    Location to the slopes

  • Reviewed: 12 February 2015

    9.6
    Perfect location 1 min to the nearest lift and 5 min to the...
    • Leisure trip
    • Group

    Not enough heating in the ski locker. The ski boots were still wet in the mornings.

    Perfect location 1 min to the nearest lift and 5 min to the center. Quite big, comfortable, warm and modern rooms. Free jacuzzi and wet sauna. Good breakfasts and incredible evening meals. Helpful staff (even agreed to bring us to the bus station at the last day to get the bus to Grenoble!). Certainly will stay again if come back to L2A.

  • Reviewed: 1 February 2015

    10
    Great location.
    • Leisure trip
    • Family with older children

    Free Wi-fi was a bit slow and intermittent, but not a big problem.

    Great location. High quality standards - very clean and tidy. Really nice french meals with good variety and caterered well for specific dietry requests (I am gluten free and others in the party strongly dislike fish). Good value for money. Very pleasent and friendly staff that did their jobs very efficiently and always put the customer first.

  • Reviewed: 1 February 2015

    7.9
    - Location, right on the slopes and close to restaurants in...
    • Leisure trip
    • Couple

    - Rooms were a little small, e.g. entrance to toilet - Reconnect to wifi required after inactivity and relatively slow connection - 'Spa' was little disappointing, cold jacuzzi - Breakfast so-so, we don't understand why guest have to boil their own eggs in strange/dangerous machine with boiling water

    - Location, right on the slopes and close to restaurants in town - Cleanliness of room - Free parking in front of hotel - Friendly staff

  • Reviewed: 12 April 2016

    10
    Location
    • Leisure trip
    • Couple

    Location Nice small cozy hotel

  • Reviewed: 24 March 2016

    9.2
    What is not mentioned is its restaurants quality.
    • Leisure trip
    • Family with older children

    Small rooms...

    What is not mentioned is its restaurants quality...

  • Reviewed: 8 March 2016

    8.3
    Location, boot room, cleanliness etc.
    • Leisure trip
    • Group

    Some of the waiting staff and manageress could have been more pleasant.

    Location, boot room, cleanliness etc.

  • Reviewed: 18 January 2016

    10
    Hotel was lovely.
    • Leisure trip
    • Group

    Hotel was lovely. Staff were lovely and helpful. Thoroughly recommended.

  • Reviewed: 12 January 2016

    10
    Excellent hotel
    • Leisure trip
    • Family with older children

    Excellent hotel Superb food Great location

  • Reviewed: 9 January 2016

    10
    Perfect half board meals served by a team of passionate...
    • Leisure trip
    • Couple

    Perfect half board meals served by a team of passionate people!

  • Reviewed: 14 July 2015

    9.2
    lovely place tostay and great views friendly helpful staff
    • Leisure trip
    • Family with older children

    lovely place tostay and great views friendly helpful staff

  • Reviewed: 12 April 2015

    8.8
    Great Jacuzzi!
    • Leisure trip
    • Couple

    Nothing

    Great Jacuzzi!!!! Nice rooms, friendly staff

  • Reviewed: 7 April 2015

    9.2
    excellent food, beverages, music with lovely singer in the...
    • Leisure trip
    • Couple

    excellent food, beverages, music with lovely singer in the lobby bar, near to the lift and lovely view

  • Reviewed: 22 February 2015

    10
    Great food, staff, location.
    • Leisure trip
    • Family with young children

    Absolutely nothing...

    Great food, staff, location.

  • Reviewed: 22 February 2015

    7.5
    being able to ski right to the door
    • Leisure trip
    • Family with older children

    poor entertainment in bar not needed

    being able to ski right to the door

  • Reviewed: 16 February 2015

    8.3
    great ski to door and really close slope and lift access...
    • Leisure trip
    • Group

    great ski to door and really close slope and lift access easy to park

  • Reviewed: 28 January 2015

    5.8
    The owners were extremely rude and unwelcoming.
    • Leisure trip
    • Couple

    The owners were extremely rude and unwelcoming. Would never go back, despite the hotel itself being really nice

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 45

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