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Reviews of Hôtel & Spa Les Bartavelles 3 stars

Clot Des Pommiers, 05200 Crots, France

#2 of 2 hotels in Crots

Guests' Choice

Review score

Based on 299 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    7

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Showing 1 - 17

  • Reviewed: 22 August 2017

    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 5 nights

    Had unfortunate arrival as Receptionist said there was no booking for us and had a very unhelpful attitude and said she was too busy to phone Booking.com to check with them. We rang booking.com. The next day after a phone call to Hotel from Booking.com we got what we had booked and another receptionist was much more helpful. Bathroom a bit tired and needs updating. Could do with more staff at busy times.

    Very good buffet breakfast, good outside area with pool and children's play area. Dinner menu very good value and well presented, efficient dining staff. Very comfortable beds and good sized room. Some staff very helpful and friendly.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Recetion was slow, both check in and check out - but this was partly due to our inability to speak much French

    The Restaurant food was excellent and the waiter who took care of us - a young guy - was immensely helpful and friendly

    Stayed in August 2017

  • Reviewed: 18 May 2017

    • Leisure trip
    • Family with young children
    • Duplex Family Room
    • Stayed 1 night

    -The all bathroom need to be redecorate,the bath is falling appart. The meat served in the restaurant was not eatable and we paid for it. Salt and pepper on the table for pudding. Breakfast are quiet expensive (12€ for adults and 5€ for the kids) Kitchen staff going to work don't say "hello"

    The bedroom was good enough as well as the garden.

    Stayed in May 2017

  • Reviewed: 7 February 2017

    • Leisure trip
    • Family with young children
    • Duplex Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Thermostat in room did not work. Poor bed linen. Poor wifi. Hazardous entrance and parking area as they did not clear the snow.

    nice location, good looking room.

    Stayed in February 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Duplex Family Room
    • Stayed 1 night

    decoration vetuste

    personnel

    Stayed in September 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night

    personnel tres sympa, piscine tres agreable

    Stayed in August 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    staff were not very helpful. the place is dated

    location is nice. very secluded amd peaceful.

    Stayed in June 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very bad breakfast! Do not go there!

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotell with great pool located at the gateway to the alps, tennis courts are an added bonus. Very service minded staff. Spacious rooms

    Stayed in July 2017

  • Reviewed: 24 February 2017

    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night

    no wifi in outside rooms pay for spa even though it says its included

    Stayed in February 2017

  • Reviewed: 13 February 2017

    • With a pet
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy toilet cistern.

    Lovely staff, who really made an effort to make us happy.

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 October 2015

    • Leisure trip
    • Family with young children

    The hotel is near the road.The price of the room, of the spa, of the breakfast & restaurant, is too high.

    Comfortable and beautiful hotel, with a nice view on the mountains.

  • Reviewed: 20 August 2015

    • Leisure trip
    • Group

    Breakfast serving was a joke. Self service but not enough utensils; bread, croissants fruit were not replenished well. Guests were crammed into a tiny room. Chaos.

    Location and facilities were great. Enjoyed the pool and very comfortable sun loungers. Our dinner in the restaurant was simply superb.

  • Reviewed: 8 April 2016

    • Leisure trip
    • Couple

    The staff were very friendly and it felt quite tranquil. We got a last minute deal through booking.com which made it very good value.

  • Reviewed: 26 October 2015

    • Leisure trip
    • Couple

    Do atendimento e do restaurante do hotel.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    No swimming pool towels

    Nice bungalow room was allotted becuase of a wedding. Good food and service.

  • Reviewed: 23 May 2015

    • Leisure trip
    • Family with young children

    No in room facilitys such as coffee/tea making or mini bar fridge

    Good location, rooms & views

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 17

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