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Reviews of Résidence Odalys Les Chalets d'Evian 4 stars

Impasse Du Tir Aux Pigeons, 74500 Évian-les-Bains, France

#16 of 19 hotels in Évian-les-Bains

Guests' Choice

Review score

Based on 205 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.1

  • Location

    8

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.5

  • Paid WiFi

    3.3

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Showing 1 - 16

  • Reviewed: 3 July 2018

    3.8
    Not very enjoyable
    • With a pet
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Staff was a bit short Beds were the worst after two months traveling France Out in the middle of nowhere Breakfast was below avg, well below for European

    Stayed in June 2018

  • Reviewed: 21 April 2018

    4.2
    The floors were very creaky and loud, tiny kitchen, the roof...
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The floors were very creaky and loud, tiny kitchen, the roof leaked from second story when having a bath, mold in the bathroom, blood in the ground around the pool, too far from Evian town.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    7.1
    Hungry.
    • Leisure trip
    • Family with young children
    • two-Bedroom Apartment (6 Adults) - Lake Side
    • Stayed 4 nights
    • Submitted via mobile

    1. No basic equipment (eg cleaning utensils, minimal toilet paper, no washing up liquid or soap) 2. Limited times for pool (not in early mornings or evenings) 3. Cleaning not included 4. Poor public transport links 5. No food onsite

    Nice cabin

    Stayed in April 2018

  • Reviewed: 24 September 2017

    6.3
    Expected a bar as stated in the description in booking.
    • Leisure trip
    • Couple
    • 3 Room Apartment - 6 Persons
    • Stayed 7 nights
    • Submitted via mobile

    Expected a bar as stated in the description in booking.com. yes there is a bar but no alcohol and shut at 7pm. This is misleading. The WiFi we connected to was unsuitable for streaming music and no good at all for video.

    Stayed in September 2017

  • Reviewed: 29 June 2017

    5.4
    Not for business, not a hotel global standards
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights

    No room service from one night to the other so no change of towels, no beds were tidy etc... And we paid as for a hotel guest, breakfast starts at 9am...

    Stayed in June 2017

  • Reviewed: 24 May 2018

    2.9
    Anything
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Was everything horrible! The staff was terrible. I don’t recomend this hotel to anyone.

    Anything

    Stayed in April 2018

  • Reviewed: 6 April 2018

    7.9
    lovely and comfortable place
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    REALLY EXPENSIVE WiFi!!! Ridiculous

    lovely and comfortable place

    Stayed in April 2018

  • Reviewed: 11 September 2017

    8.8
    relaxing stay in a beautiful location
    • Leisure trip
    • Group
    • 3 Room Apartment - 6 Persons
    • Stayed 7 nights

    Really helpful reception staff

    Stayed in September 2017

  • Reviewed: 3 September 2017

    8.8
    excellent
    • Leisure trip
    • Family with young children
    • two-Bedroom Apartment (6 Adults) - Lake Side
    • Stayed 7 nights

    Parking spaces were a bit narrow

    The view was excellent and the pool was warm

    Stayed in September 2017

  • Reviewed: 28 May 2017

    10
    Family with a 2m old baby
    • Leisure trip
    • Family with young children
    • two-Bedroom Apartment (6 Adults) - Lake Side
    • Stayed 7 nights
    • Submitted via mobile

    The wooden floor is noisy.

    Nice view, clean property and useful

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    5.8
    Good location.
    • Leisure trip
    • Family with young children

    Chalet was not in a good state. Wooden floors were badly marked. My son caught his foot on a nail sticking up on the stairs. In need of renovation. Balcony furniture needs replacing.

    Good location. Great swimming pool

  • Reviewed: 3 April 2016

    3.8
    They were not very clear about the number of bathrooms and...
    • Leisure trip
    • Group

    They were not very clear about the number of bathrooms and bedrooms in the first place. Even though it says 3 bedroom apartment- it's barely 2 rooms with a common Hall and one bathroom. Everything needs to be paid for. Right from the Wi-Fi to towels to everything. Not convenient for travelers who are one a vacation.

  • Reviewed: 4 May 2015

    7.1
    Set in a lovely location on the hill above the beautiful...
    • Leisure trip
    • Family with young children

    The booking form does not allow you to add additonal needs for a baby. So, in the comments section - I advised that I also requred a baby cot. The day before our arrival, I called the Odalys les Chalet d'Evian directly and confirmed that we have 3 children and required a baby cot for the youngest. They assured me that they had recieved the message in the notes and all was fine. When we checked in, there was no baby bed. Nor, was there any linen for the extra bed. Given the time, there was no one at reception, so I called booking.com, who sympathised with me and assured us that soomeone would be calling back within the hour with a solution. What was most disappointing was that booking.com did not contact me back regardless of their assurance. Nor did Odaly's (we had to follow up the next day). I would suggest that booking.com require an after hours process and system. This was not a serious instance and we managed, but I would not like to be in an emergency. I have lost some faith in booking.com as a result.

    Set in a lovely location on the hill above the beautiful Lake.

  • Reviewed: 21 May 2016

    8.3
    Pool,a big rooms.
    • Leisure trip
    • Family with young children

    Pool,a big rooms.

  • Reviewed: 10 April 2016

    7.9
    Good sized appartment with good facilities and equipment.
    • Leisure trip
    • Family with older children

    Beds could be softer.

    Good sized appartment with good facilities and equipment. Friendly staff.

  • Reviewed: 9 June 2015

    8.3
    The green area, view of the lake, outside pool
    • Leisure trip
    • Family with young children

    despite it was mentioned pets are not allowed, we saw a lot of pets! Beds are not comfortable

    The green area, view of the lake, outside pool

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 16

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