The reception staff was 50/50. One young lady was nice and informative. The other one couldn't speak english, only french. The hotel, the rooms and the swimming pool area look old. The sauna is working/not working according to its own schedule. Its heating capability is low or limited. Hammam is working only on dedicated hours. Jacuzzi is only for 5-6 people. Showers are activated either by a weirdly functioning sensors, which periodically stop to work at all. Or by a button, which runs water for 2 seconds. No heated room for ski equipment drying.

The restaurant meals, especially the soups. Restaurant waitress Fanny was very professional. Swimming pool is a nice bonus. Movies for kids inside the hotel.

Stayed in February 2024

We rented a flat / studio. We had to buy soap, sponges, saupalin, extra toilet paper, some salt and paper , kitchen towel etc. It was quite a pain to have to spend one evening without those necessities. The hotel should provide that given the price and expectations for a 4 star level. Even for the residences. The furniture is also not great and needs to be refreshed at least partially , especially the living room (chairs, sofa very unconfortable). This looks more like an old age facility / hospital furniture than a flat in a 4 star hotel. Small details could easily improve the place: better lighting, a big TV ( rather than a tiny 20inch screen at ceiling level), a good Wifi connection. But kitchen , bathroom and beds were very good. For the kids there is a game/play area, but not even the table tennis are free. I mean, come on!! Room service was ok but not great either: we ordered pizzas the first day. That was nice. Then we had pastas and kids menu. Much more average. And not cheap neither. But the staff is nice. Very helpfull and friendly.

Pool, sauna, jacuzzi, hamam : great facilities after a good day of ski hotel is very clean and well organised. Staff is nice. Very helpfull and friendly.

Stayed in December 2023

Nothing really. Was a perfect trip.

Very friendly to pets, good breakfast spread, one of the few places in this region with a swimming pool and nice facilities and games for children. All of No we aren’t including our dog loved the stay.

Stayed in October 2023

Very old hotel room, no furniture on the balcony. Breakfast was too expensive.

Stayed in July 2023

La facture du restaurant était 2 X fausse

Excellent

Stayed in February 2023

facilities a little outdated

close to slopes, location in general and nice staff

Stayed in February 2023

great staff and service

Stayed in December 2022

The photos on the site were misleading. The studio was very small for 4 adults. The partition between the bedroom and main space was vibrating and noisy. Few restaurants in the vicinity were open and when they were, they closed by 21:00. The poles for pool tables need renewing.

Super friendly staff! The pool and wellness area are great" spacious, clean, variety of options. Breakfast buffet was substantial but it is rather expensive mostly if one does not eat much for breakfast. Should be included in the apartment rate. Good parking. Game room and pool tables available. Not too far by car from activities for all.

Stayed in July 2022

Hotel looks old and like it hasn't been taken care of since years Hotel bathroom could be improved as it is a bit oldish (but it was cleaned and functioning)

hotel was nice and comfortable. Everything was functioning and the bed was a plus. Nice hotel room decoration. Nice pool/spa area.

Stayed in May 2022

Very nice place

Stayed in March 2022

large hotel, so when it is peak period, wifi slows to a crawl and sometimes does not work because there are too many devices connected. no option for a paid but faster internet. in this day and age, it is much harder to accept, especially for 4 star establishments.

well equipped rooms, plenty of leisure facilities. has good pizzas.

Stayed in December 2021

Cleaning appartment was not clear if it was included..

Self sustained, so always the Option to cook of make something. Multiple entrance, secured parking lot. And Nice balcony to sit

Stayed in September 2021

1. Swimming pool: a horror! There are no other words! Finding it was an obstacle course : good luck finding your way through the storage area of banqueting tables, parking spots of cleaning materials and missing signage.... So you arrive, you see it and you decide to leave it alone. 2. As there were 4 of us paying guests, I dared to ask reception if it was possible to have 2 extra towels for the Pool, since there were only 2. However a male member of staff at reception just said: well no! I asked: "So the other two are going to walk through the hotel in their swimming costumes ?" reply: "Oh yes". When I asked for extra towels, he replied: "Oh well, you'll dry them”. Rude and arrogant ! Needless to sat that I was speechless! 3. Breakfast: here again, I wonder how an establishment manages to do so much wrong: a truly disgusting buffet, dirty, full of stains, it ruins your appetite before eating. There was no greeting at the entrance, the staff seemed frankly overwhelmed by what was going on, and a young woman with a frustrated look showed us the table, full of stains on the tablecloth. I made the remark and asked if we could eat at a clean table… she turned the tablecloth over and said: there! Horrible and disgusting. I worked in hotels, now I travel the world on business and spend lots of money in hotels… for business but also on a private basis… this was by far the most disgusting experience I have had in the last 20 years! Congrats!

Where to start? The arrival at the hotel went rather smoothly, and the receptionist was very friendly. The room was good, bearing in mind that we only needed a room for one night, and the bed was really comfortable. But then things started to go wrong ...

Stayed in January 2024

staff isn't very friendly Facilities are quite run down/ would need to be painted... everything was to be paid extra (game room...) The residence comes with no basic supplies (soap, sponge...) Having to do an inventory of the residence upon arrival and before leaving

quality of the bed pool/ spa area garden proximity to the city centre possibility to take our dog with us! easy parking

Stayed in May 2022

nothing

The big secure parking

Stayed in June 2022

The hotel is smelly, the room alleys are freshly painted... the floor is old. No pool towel, no minibar in room, no fridge... No room service. Staff is useless and helpless, don't bother ask them for information about activities etc... Inside rooms is old!! It was a 4 stars 30 years ago may be, but barely deserve 3 stars now. Very disappointing experience. I will not come back and rather sleep in Gerardmer where you find better hotels. Also, prices shown in rooms are much less expensive than what we paid with Booking, very weird...

The only "decent" hotel around La Bresse ski slopes...

Stayed in March 2022

Too expensive for the location

Stayed in December 2021

all was good.

The staff was beyond amazing and the hotel is at a very nice location, close to many different stores. I got a little lost while trying to find the hotel but they were very accommodating and sent someone to get me and because I arrived so late, the resturant was about to be closed but they were kind enough to let my family and I have dinner. the food was amazing too. I really have nothing but good things to say about them. I was pleasantly surprised and enjoyed my stay.

Stayed in December 2021

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Stayed in February 2024

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Stayed in January 2024

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Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

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Stayed in August 2023

There are no comments available for this review

Stayed in June 2023