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  5. Reviews of Mama Shelter Paris East

Reviews of Mama Shelter Paris East 2 stars

109, Rue De Bagnolet, 20th arr., 75020 Paris, France

#959 of 1,619 hotels in Paris

Guests' Choice

Review score

Based on 309 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    7.6

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 19 April 2024

    7.0
    Fun staying in Paris!
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 4 nights

    Their team could have been a bit nicer to us, they could do an extra effort to be a bit more friendly.

    The hotel is fun, the design of the rooms is stylish, the restaurant is great, the breakfast is just amazing!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Location is a bit removed from central Paris, but it is a good value and the staff are friendly.
    • Leisure trip
    • Solo traveller
    • Small Mama Single Room
    • Stayed 1 night

    The hotel has a nightclub business in the dining area every evening. It brings in a lot f younger patrons and it got noisy on several nights up to 1:30 - 2:00 a.m. I could hear the noise in my 4th floor room. I like to sleep with a window cracked if possible and that only made the noise worse. Also, I was using the metro and the nearest stop is about .5 miles away. A trek if your tired coming back to the hotel.

    The staff were friendly and attentive. They serve a nice breakfast in the dining area every a.m.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Nice and pleasant.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 4 nights

    Not many vegan options for breakfast... just bread and veggies. Also no kettle in the room was a bit unexpected.

    Comfortable beds, nice decor and friendly staff.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 1 night

    The bathroom wasn't very clean and the rooms are so dark that it's hard to see how clean it is. Location was fine, but a little farther out than I initially thought. That's my fault though, not the hotels.

    Unique vibe.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Small Mama Double Room
    • Stayed 3 nights

    No coffee or tea machine in our room,why a microwave…

    Stayed room only but had a great breakfast LOTS to choose from,would have preferred a coffee machine in our room instead of a microwave 🤷‍♂️great vibe in the bar area each evening to ,will definitely stay here again when we come back ..Thank you .

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Great people and vibe
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The great staff

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Fun hotel with easy access to the metro to explore Paris.
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast was not ideal. more attention required by staff to ensure there are plates and bowls for the buffet. No water in the urn so the tea/coffee station was hectic.

    nice hotel with fun atmosphere

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Great hotel
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 3 nights
    • Submitted via mobile

    At least 15 minute walk from the closest station

    Stylish hotel with comfy rooms. Free movies were a nice touch.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    In the 20th arr. MS would be a fair choice.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 5 nights

    The bed was uncomfortable.

    Friendly service in the restaurant.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    9.0
    Very nice and pleasurable stay and we would surely come back.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The design and the whole vibe of the hotel is exceptional. It is very youth oriented and friendly. The atmosphere is awesome!

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice part of Paris, easy to get to the centre. Staff at the hotel are all friendly and helpful. The breakfast is excellent and the restaurant was great with live music on Sunday night. Great cocktails too

    Stayed in February 2024

  • Reviewed: 17 January 2024

    8.0
    Always comfortable
    • Business trip
    • Solo traveller
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom can do with a little extra cleaning. There is some dirt/ mold in the showercabin and in between the tiles..

    I come here often. Always a good nights rest with comfortable bed and good shower.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Worth it
    • Leisure trip
    • Family with young children
    • Medium Mama Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful restaurant but too expensive for my taste.

    Stayed in December 2023

  • Reviewed: 3 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 4 nights

    unresponsive after my stay there, wasn't able to get the invoice for my stay

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Always a good idea.
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 1 night
    • Submitted via mobile

    Missing some small touches like shampoo ea. also missing the possibility to use towels more than one time. The house keeping changes them everytime no matter if they are on a rack or not

    Maintaining good quality over the years. Love the breakfast buffet, enjoy if you have time.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    A good alternative if there’s nothing else available closer to the centre.
    • Leisure trip
    • People with friends
    • Small Mama Single Room
    • Stayed 3 nights
    • Submitted via mobile

    At reception during check in we we told there was a rooftop which on day one wasn’t accessible because of a private party. On day two and three it was closed! The weather was beautiful: 25-28 degrees and sunny… But no access to the rooftop….

    Clean, quiet

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Business trip
    • Group
    • Small Mama Single Room
    • Stayed 1 night

    Booking via booking didn't came through correctly but was solved properly!

    The rooms, the food and the bar

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Nice. Like the atmosphere and staff is friendly and helpful.
    • Leisure trip
    • Couple
    • Medium Mama Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No eggs one morning. Realized you could order fried eggs on last day of our stay.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    A very pleasant stay
    • Business trip
    • Solo traveller
    • Medium Mama Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are relatively basic but value for money.

    Efficient hotel with a friendly fun atmosphere

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Missing a bit of personal attention
    • Business trip
    • Solo traveller
    • Medium Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Missing the extra features in the room; no shampoo, no water cooker. Missing the possibility to opt out on new towels everyday to be a bit more environmental friendly. Even after all these years they still haven t noticed that I am a mrs and not a mr… no possibility to change this on my invoice?? Room prices have gone up 50% since corona but the hotel and facilities stayed the same?

    I ve been here very ofter over the last 10 years, and most of the aspects of the hotel have not changed and they keep it in good condition. Breakfast is very plentiful,fresh with a lot of choices. Beds and shower are great as always.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Sort of creepy place with comforts
    • Business trip
    • Solo traveller
    • Small Mama Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's dark even in places where it's not needed (e.g., the breakfast, close to the desk in the room). It's sort of creepy/unfinished: not really an happy place. When it is crowded it tends to be too noisy. The carpet in the room.

    The breakfast options are really huge and what I've been able to taste had very good quality. The bed was very comfortable and the room with two windows + AC made it extremely easy to have always the perfect temperature in seconds.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Medium Mama Double Room
    • Stayed 2 nights

    Mama Shelter stays true to their brand values. It's a brand and you feel it in every hotel. I went to Paris with my 2 children of 23 and 25 and they really liked the ambiance in the hotel. The hotel area is nice and we easily took the bus or tube to the center. I stay regurarly for business myself in a Mama Shelter and it's hotel where you have a very good price/quality for Paris. And yes the rooms are small but this is Paris. So that is normal. The rooms are always clean. Connecting to streaming services as Netflix (which is possible on the tv) did not work. But bon who watches tv when you are in Paris ;)

    Stayed in August 2023

  • Reviewed: 18 August 2023

    7.0
    Good
    • Business trip
    • Group
    • Medium Mama Double Room
    • Stayed 2 nights

    Rooms are too tiny (as expected), room is too dim- poor lighting. & if I recall correctly there wasn't even basic shampoo.

    Mama Shelter hotel as a concept is fun! Staff were super friendly, interiors are funky, atmosphere is nice, and the breakfast was amazing.

    Stayed in July 2023

  • Reviewed: 17 August 2023

    9.0
    Definitely not a 2* hotel.
    • Leisure trip
    • Couple
    • Large Mama Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Fresh design concept of the hotel, very confortable bed, excellent breakfast!

    Stayed in August 2023

Showing 1 – 25

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