109, Rue De Bagnolet, 20th arr., 75020 Paris, France
#959 of 1,619 hotels in Paris
Guests' ChoiceBased on 309 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
7.6
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 April 2024
Agnese
SwitzerlandTheir team could have been a bit nicer to us, they could do an extra effort to be a bit more friendly.
The hotel is fun, the design of the rooms is stylish, the restaurant is great, the breakfast is just amazing!
Stayed in April 2024
Reviewed: 15 April 2024
Brown
United StatesThe hotel has a nightclub business in the dining area every evening. It brings in a lot f younger patrons and it got noisy on several nights up to 1:30 - 2:00 a.m. I could hear the noise in my 4th floor room. I like to sleep with a window cracked if possible and that only made the noise worse. Also, I was using the metro and the nearest stop is about .5 miles away. A trek if your tired coming back to the hotel.
The staff were friendly and attentive. They serve a nice breakfast in the dining area every a.m.
Stayed in April 2024
Reviewed: 8 April 2024
Jay
United KingdomNot many vegan options for breakfast... just bread and veggies. Also no kettle in the room was a bit unexpected.
Comfortable beds, nice decor and friendly staff.
Stayed in April 2024
Reviewed: 2 April 2024
Julia
United StatesThe bathroom wasn't very clean and the rooms are so dark that it's hard to see how clean it is. Location was fine, but a little farther out than I initially thought. That's my fault though, not the hotels.
Unique vibe.
Stayed in March 2024
Reviewed: 25 March 2024
Mark
United KingdomNo coffee or tea machine in our room,why a microwave…
Stayed room only but had a great breakfast LOTS to choose from,would have preferred a coffee machine in our room instead of a microwave 🤷♂️great vibe in the bar area each evening to ,will definitely stay here again when we come back ..Thank you .
Stayed in March 2024
Reviewed: 12 March 2024
Eddy
NetherlandsNothing
The great staff
Stayed in March 2024
Reviewed: 10 March 2024
Lawrie
United Kingdomthe breakfast was not ideal. more attention required by staff to ensure there are plates and bowls for the buffet. No water in the urn so the tea/coffee station was hectic.
nice hotel with fun atmosphere
Stayed in March 2024
Reviewed: 29 February 2024
Sarah
United KingdomAt least 15 minute walk from the closest station
Stylish hotel with comfy rooms. Free movies were a nice touch.
Stayed in February 2024
Reviewed: 25 February 2024
Ari
IcelandThe bed was uncomfortable.
Friendly service in the restaurant.
Stayed in January 2024
Reviewed: 17 February 2024
Klaudia
CroatiaThe design and the whole vibe of the hotel is exceptional. It is very youth oriented and friendly. The atmosphere is awesome!
Stayed in February 2024
Reviewed: 13 February 2024
Will
United KingdomNice part of Paris, easy to get to the centre. Staff at the hotel are all friendly and helpful. The breakfast is excellent and the restaurant was great with live music on Sunday night. Great cocktails too
Stayed in February 2024
Reviewed: 17 January 2024
Wendelien
NetherlandsBathroom can do with a little extra cleaning. There is some dirt/ mold in the showercabin and in between the tiles..
I come here often. Always a good nights rest with comfortable bed and good shower.
Stayed in January 2024
Reviewed: 13 January 2024
Iris
RomaniaBeautiful restaurant but too expensive for my taste.
Stayed in December 2023
Reviewed: 3 November 2023
Alexandru
Romaniaunresponsive after my stay there, wasn't able to get the invoice for my stay
Stayed in October 2023
Reviewed: 3 November 2023
Wendelien
NetherlandsMissing some small touches like shampoo ea. also missing the possibility to use towels more than one time. The house keeping changes them everytime no matter if they are on a rack or not
Maintaining good quality over the years. Love the breakfast buffet, enjoy if you have time.
Stayed in October 2023
Reviewed: 15 October 2023
Hank
NetherlandsAt reception during check in we we told there was a rooftop which on day one wasn’t accessible because of a private party. On day two and three it was closed! The weather was beautiful: 25-28 degrees and sunny… But no access to the rooftop….
Clean, quiet
Stayed in October 2023
Reviewed: 10 October 2023
Alexis
NetherlandsBooking via booking didn't came through correctly but was solved properly!
The rooms, the food and the bar
Stayed in October 2023
Reviewed: 8 October 2023
Mike
United StatesNo eggs one morning. Realized you could order fried eggs on last day of our stay.
Stayed in October 2023
Reviewed: 8 October 2023
Helen
United KingdomRooms are relatively basic but value for money.
Efficient hotel with a friendly fun atmosphere
Stayed in October 2023
Reviewed: 7 October 2023
Wendelien
NetherlandsMissing the extra features in the room; no shampoo, no water cooker. Missing the possibility to opt out on new towels everyday to be a bit more environmental friendly. Even after all these years they still haven t noticed that I am a mrs and not a mr… no possibility to change this on my invoice?? Room prices have gone up 50% since corona but the hotel and facilities stayed the same?
I ve been here very ofter over the last 10 years, and most of the aspects of the hotel have not changed and they keep it in good condition. Breakfast is very plentiful,fresh with a lot of choices. Beds and shower are great as always.
Stayed in October 2023
Reviewed: 15 September 2023
Filippo
SpainIt's dark even in places where it's not needed (e.g., the breakfast, close to the desk in the room). It's sort of creepy/unfinished: not really an happy place. When it is crowded it tends to be too noisy. The carpet in the room.
The breakfast options are really huge and what I've been able to taste had very good quality. The bed was very comfortable and the room with two windows + AC made it extremely easy to have always the perfect temperature in seconds.
Stayed in September 2023
Reviewed: 1 September 2023
Kirsten
BelgiumMama Shelter stays true to their brand values. It's a brand and you feel it in every hotel. I went to Paris with my 2 children of 23 and 25 and they really liked the ambiance in the hotel. The hotel area is nice and we easily took the bus or tube to the center. I stay regurarly for business myself in a Mama Shelter and it's hotel where you have a very good price/quality for Paris. And yes the rooms are small but this is Paris. So that is normal. The rooms are always clean. Connecting to streaming services as Netflix (which is possible on the tv) did not work. But bon who watches tv when you are in Paris ;)
Stayed in August 2023
Reviewed: 18 August 2023
Stephanie
LebanonRooms are too tiny (as expected), room is too dim- poor lighting. & if I recall correctly there wasn't even basic shampoo.
Mama Shelter hotel as a concept is fun! Staff were super friendly, interiors are funky, atmosphere is nice, and the breakfast was amazing.
Stayed in July 2023
Reviewed: 17 August 2023
Cosmina
RomaniaFresh design concept of the hotel, very confortable bed, excellent breakfast!
Stayed in August 2023
Hajdúszoboszló, Hungary
Kalamaki Heraklion, Greece
Lewes, UK
Puerto Madryn, Argentina
Ellmau, Austria
Vienna, Austria
Shanghai, China
Luzern, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content