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Reviews of Lyon Marriott Hotel Cité Internationale 4 stars

70 Quai Charles de Gaulle, 6th arr., 69006 Lyon, France

#18 of 113 hotels in Lyon

Guests' Choice

Review score

Based on 1285 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 7 June 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 2 nights

    It was convenient for my work meetings, next to a great park, with an easy - regular routes every few minutes - bus link (as well as bicycle access) to the historic downtown that only took ten minutes or so.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really great experience surge hotel. Antoine at reception was particularly helpful to help us have a fast and friendly check in after our long journey. Although the location was a little out of the city centre the hotel is right next to the park was an extra bonus. Le Parc de La tet d'or which was an extra bonus.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night

    Better signage indicating the hotel parking - it's down a ramp in front of the hotel, but there was no visible signage until we got to the bottom of the ramp, and after we had asked someone where to go

    Comfortable business hotel next to the Parc de la Tete d'Or and the Museum of Contemporary Art. The hotel is part of a large complex that has everything from restaurants and other hotels to a Cineplex (where you can see films in English as well as French), and a perfect location for an overnight. It's also right next to the bus stop that takes you into town, and there are bikes for rent nearby. The room was comfortable but not particularly alluring. It's what one would expect from a business hotel, with full facilities. The bed was comfortable and the Wi-Fi was excellent.

    Stayed in May 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wish I had a double bed instead of two bed next to each other.

    Amazing service and welcome from the team. Really made everything easy and joyful while I had a broken leg. Good breakfast too. Next to the park.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 2 nights

    Personal products in the bathroom aiming at 1 visitor; sharing the room with a colleague (twin room) made us feel a bit uncomfortable.

    Very luxurious hotel for the asked price and English-speaking staff.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night

    The hot breakfast was not great. Especially for the price. Plenty of other choice though.

    Nice Hotel with a bit of a luxury feel. Rooms very comfortable and quiet. Great TV and the bathroom was excellent.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    All was really good - just few nitpicks. Hotel is locked out after 11 pm and it is not very clear how to enter (there is a bell on the left from the main entrance, so hotel employee can come and let you in through other door). Also none was physically at the counter or picked up the phone. Host in the restaurant was a little rude. Finally, we found no plug in the bathroom. That would be it.

    Room was spacious and comfortable room with a huge bed, good wifi, and nice view. The staff was really friendly and helpful - check in and check out was very smooth. Even though the hotel is not in the city center the area is really pretty.

    Stayed in April 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 2 nights

    Staff wasn't helpful and even rude to some of our guest. No help to park the car when a valet service is available. One of the valet guy wouldn't help one of our guest and even let her park her car without help. When coming back at night after 12:00, no one would provide the valet service and send you to park your car yourself. Marriott use to be of a better standard. Now it doesn't differentiate from an IBIS or Campanile hotel, only the price is different.

    Nice breakfast, good looking hotel and clean. Comfy bed.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 2 nights

    Cold water for morning shower. Mediocre food e.g. tasteless cheeses with plastic consistency. Elevators deficient, either out of order or not responding properly. One permanently stuck on 8th floor.

    The room was spacious with a nice view.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Business trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    At breakfast there was no milk (ran out), the cooked food was cold, beans, potatoes, and tomatoes. I didn't have the bacon or sausage so can't comment on those items.

    The beds are massive and very comfortable. Rooms clean and spacious.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Business trip
    • Solo traveller

    Credit card was declined for my reservation, but the hotel didn't updated or canceled the reservation on Booking.com. When I arrived there after 26 hours flight, there was only one overpriced room for the first night. I had to move to another hotel for the second night. I think I have to blame both, credit card company and hotel for that. Out of this, everything was just fine.

    Clean room and bathroom, cordial staff, great location (bus stop in front of the hotel), amazing breakfast. I loved the place.

  • Reviewed: 22 November 2017

    • Business trip
    • Couple
    • King or Twin Room
    • Stayed 3 nights

    Room service, during the 3 night stay my Wife returned to the room around 3PM and it wasnt cleaned. She had to ask the cleaning lady to do so , alot of tourist return to room in the afternoon to rest so woul expect that aroun 1:30PM the room would be srviced. APART FROM PARK NOTHING IN WALKING DISTANCE,

    Good Breakfast, , very large room great fitness center

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom had seen better days. Communication was poor. I sent the hotel an email prior to arriving and did not get a response.

    You can pay extra for a sensational view over the park and lake. It is so beautiful in Autumn. However you can’t lift the thick opaque blinds or draw them across completely. There is a balcony which is lovely. However the glass is painted with red stripes so if you sit on the balcony you are looking at the view through red stripes. There is a bus right out the front that runs every 7 mins, and for 2 euro you can be in Lyon in 10mins. The park across the road is a beautiful place to explore.

    Stayed in November 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was ok,we were a bit dissapointed because we had to pay more money to get a king bed instead of two twins.So we got a 7th floor room ,we thought with a nice view,but the floor in front of the window was full of dirt from the birds.The shower dirty,and old,the duvet case with a hole,one of the night tables moved from its place.Defintely not a 4 stars hotel.Concerning the breakfast,we asked for black tea,we Got coffee instead,then we asked again,we were offered expreso coffee,and after insisting we got the black tea.:( When u see Marriot,u expect a good standard hotel,but not.

    It was ok,we were a bit dissapointed because we had to pay more money to get a king bed instead of two twins.So we got a 7th floor room ,we thought with a nice view,but the floor in front of the window was full of dirt from the birds.The shower dirty,and old,the duvet case with a hole,one of the night tables moved from its place.Defintely not a 4 stars hotel.Concerning the breakfast,we asked for black tea,we Got coffee instead,then we asked again,we were offered expreso coffee,and after insisting we got the black tea.:( When u see Marriot,u expect a good standard hotel,but not.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to get transportation from train station. Waited 25 minutes for taxi.

    Bed very comfortable. Very nice room with view of park-required a 25euro upgrade, however. Staff were very accommodating

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We loved the staff at the reception, really nice and effective people. Thank you for the gift you offered to our child :) Thank you for the kind care!! The room was very bing and the bed confortable.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 3 nights

    Too far from the centre of town; The hotel is in a conference complex and a little sterile; No traditional cafes for miles; Maps of the local area, including buses could be put in the rooms nor on stands in reception instead of behind the reception desk. We found staff were busy with other guests when we needed information and, since we were miles from any tourist bureau, we were left to our own devices to work out the bus system.

    Extremely comfortable bed; Quiet room and location; Close to a lovely park; Helpful staff; Huge room and ensuite; Price

    Stayed in September 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night

    beds are way to hard, uncomfortable, therefore not getting a good sleep

    location, not too far from city center, situated between nice park and river and room size is quite good, also very quiet, very nice gym!

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay for Parkin 17 euros per night. Although we had arrived at 3 am due to travelling, they still charged us the full rate.

    The room was lovely and clean. And breakfast was delicious. Reception staff excellent

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 3 nights

    the room had a lovely view of the park and was very calm and quiet. The air conditioning unit was quiet, worked quite well, which was important for a hot and humid day in Lyon. Angela, the bartender, was very knowledgeable and friendly.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lyon is within 30 mins walking distance, which some people might not like.

    Everything. The room was huge and super clean and spaciously set out. The bed was SO comfortable - best sleep we've had in Europe. Our room overlooked the garden which made this space especially peaceful & relaxing. We made use of the great sized gym also 👌🏼 Will definitely be back. There were cafes just next door to the hotel for a less expensive breakfast.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beautiful modern decor in rooms and bathrooms . The size of rooms and bathrooms -exelent . Walking distance from old city and main attractions , gorgeous park and gardens by hotel .

    Stayed in July 2017

  • Reviewed: 28 May 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar in the actual hotel but in the restaurant also not open very late.

    Loved this hotel! Lovely park opppsite and located in a quiet are but with lots of cafes and restaurants around it. Lovely furnishings and very clean. Staff very friendly and helpful.

    Stayed in April 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very stylish, comfortable and spotlessly clean. Close to the beautiful Tete D'Or park and great bars and restaurants. Easy to get to central Lyon and great cycling.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast service No double bed

    No cold Ac, half hour waiting for breakfast, the garson took our food whitout ask, not refill of , food, no double bed Very disappointed One hour waiting and 5 calls for receive the baby bed that was already order

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff of the hotel where not welcoming and unfriendly, everything apart from the room is expensive. There is a parking place in the complex where the hotel is located but they don't have deals for it, however hotels in the same complex they do have. No personal treatment just big and standard

    The room was nice and spacious.

    Stayed in April 2017

  • Reviewed: 1 February 2017

    • Business trip
    • Family with young children
    • King or Twin Room
    • Stayed 2 nights

    Very easy to access with bus C1 from main station or C4 from Foc station. The room was large, clean and very comfortable bed. Hotel staff were really nice and helpful. Breakfast was alright, not many selections but the juice was very refreshing. Gym was also very very good.

    Stayed in January 2017

  • Reviewed: 14 May 2018

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Receptionists were very friendly and helpful. Rooms were clean and all amenities were provided.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms little bit cold. I couldnt stop air condition

    Great people on reception

    Stayed in May 2018

  • Reviewed: 22 April 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit out of town. hairdryer in room pathetic

    service facilities secure parking cleanliness

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming was great. Many thanx to mrs. Hajar. Very happy

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the room is cold. the staff there gave me a machine to get warmer,but the feeling is bad.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    • Leisure trip
    • Solo traveller
    • Deluxe King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Stuff

    Location, room view, room size

    Stayed in April 2018

  • Reviewed: 9 April 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast end up at 10:00 too early especially during the weekend

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 3 nights

    heater

    breakfast confort

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    A bit far from the city centre

    The big park near the hotel, best place for a morning walk or run

    Stayed in April 2018

  • Reviewed: 1 April 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    very well

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed could have been more conmfortable

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Business trip
    • Group
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The friendliness of staff

    Stayed in February 2018

  • Reviewed: 14 February 2018

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night

    Gym very good ,hotel close to a wonderful park. Restaurant in the area

    Stayed in February 2018

  • Reviewed: 13 February 2018

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very cold in the room. We were not aibele to stop orvrefuce air conditioning

    Nice place next to park

    Stayed in February 2018

  • Reviewed: 23 January 2018

    • Leisure trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    Confined architecture.

    Spacious rooms.

    Stayed in January 2018

  • Reviewed: 13 January 2018

    • Business trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    In a conference centre, several rude and useless staff - especially in the bar.

    Very practical if you are on business in this location.

    Stayed in December 2017

  • Reviewed: 4 January 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Helpful staff; wonderful location; comfortable facilities; unforgettable memories

    Stayed in December 2017

  • Reviewed: 26 December 2017

    • Leisure trip
    • Solo traveller
    • King or Twin Room
    • Stayed 2 nights

    The coffee at breakfast is of poor quality

    Spacious room

    Stayed in December 2017

  • Reviewed: 24 December 2017

    • Business trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    There could be more vegan choices at breakfast.

    The location. Very close to the office we were visiting.

    Stayed in December 2017

  • Reviewed: 20 November 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night

    Friendly staff; comfy rooms

    Stayed in November 2017

  • Reviewed: 7 November 2017

    • Solo traveller
    • King or Twin Room
    • Stayed 1 night

    No complimentary slippers and room had shower only.

    Big room with big bed.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Leisure trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    There was mould in the shower which should have been taken care of

    Great location, comfy beds, really good selection at breakfast

    Stayed in November 2017

  • Reviewed: 4 November 2017

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff opened the door while we were still in our room.

    Location and cleanliness

    Stayed in November 2017

  • Reviewed: 31 October 2017

    • Leisure trip
    • Solo traveller
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant was very disappointing

    Amazing views and location

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night

    The location was a bit out of the way and the whole place was a bit dead when we went

    The rooms are comfy and had a good gym and was close to the park

    Stayed in October 2017

  • Reviewed: 29 October 2017

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel restaurant choice and pricing was off

    Facilities - room interior - easy access

    Stayed in October 2017

  • Reviewed: 27 October 2017

    • Leisure trip
    • Group
    • King or Twin Room
    • Stayed 1 night

    I would have preferred the bar drinks to be less costly

    Spacious rooms. Excellent buffet breakfast.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    • Business trip
    • Solo traveller
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel wifi in my room did not work well. The signal was too weak.

    Location for the congress centre is perfect

    Stayed in October 2017

  • Reviewed: 16 October 2017

    • Leisure trip
    • Family with young children
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern, clean and spacious rooms.Staff were very friendly, helpful and accommodating of our needs. The staff are a credit to the hotel.

    Stayed in September 2017

  • Reviewed: 30 September 2017

    • Solo traveller
    • Deluxe King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the room, hospitality of the staff and hotel itself

    Stayed in September 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was just ok

    Spacious clean room. Beside lovely park.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A Mariott stays a Marriott :-)

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was really far away from downtown

    Nothing

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • People with friends
    • Deluxe King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi was very bad

    The view was fantastic

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was poor ,l

    staff were very helpful and courteous over

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the room and excellent bathroom

    Stayed in August 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 4 nights

    hotel was excellent, people very excellent customer service.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 1 night

    Being offered an upgrade to a better room with a view of the river Rhone for €25 at the weekend when the hotel occupancy was low. Poor show.

    Stayed in July 2017

  • Reviewed: 28 July 2017

    • Leisure trip
    • Family with young children
    • King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent lication. Large rooms, good breakfast choices

    Stayed in July 2017

  • Reviewed: 27 July 2017

    • Leisure trip
    • Family with young children
    • Executive King or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything! We adored this hotel. We will be back. It was perfect.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Business trip
    • Family with young children
    • Executive King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great service, food<excellent breakfast

    Stayed in July 2017

  • Reviewed: 20 July 2017

    • Business trip
    • Couple
    • King or Twin Room
    • Stayed 4 nights

    good view

    Stayed in June 2017

  • Reviewed: 16 July 2017

    • Business trip
    • Solo traveller
    • King or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't have breakfast

    Stayed in July 2017

  • Reviewed: 7 July 2017

    • With a pet
    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of character and to corporate atmosphere

    Great location and super cleaning staff

    Stayed in June 2017

  • Reviewed: 5 July 2017

    • Leisure trip
    • Couple
    • King or Twin Room
    • Stayed 2 nights

    breakfast can be improved in diversity

    place near park

    Stayed in July 2017

  • Reviewed: 24 June 2017

    • Business trip
    • Solo traveller
    • Deluxe King or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Little bit far from old city

    Clean and cozy

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Couple
    • King or Twin Room
    • Stayed 3 nights

    Wifi network did not work at bedrooms.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    • Business trip
    • People with friends
    • King or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Expensive parking

    Location, property itself

    Stayed in June 2017

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