Nothing

Love this place ! It’s really near Champs Élysées and many food places around. The lobby staff was superb too, very friendly and helpful. I forgot his name but thank you for making my stay in Paris a fantastic one :) Room is clean and nice, also there’s a lift which was a plus point because I was carrying really heavy Luggages!

Stayed in April 2024

Room a little warm, air conditioning did not seem to work so we opened large windows onto street for air. Bathroom a little small. Only minor issues in the grand scheme of things.

Hotel staff were very friendly and courteous. The hotel is superbly well located a short walk from metro and Champs Elysees. We did not do breakfast preferring to eat out as there are cafes, bars, boulangeries and supermarkets nearby. Room and bed comfortable, quiet, relaxing.

Stayed in April 2024

Fantastic location Lovely staff Great coffee Lovely breakfast cafe

Stayed in April 2024

Location and the staffs. The mineral water and soft drink are complimentary.

Stayed in April 2024

Very pleasant room on top floor overlooking Rue de Ponthieu, well equipped and cosy; nice cafe attached to hotel; street was quiet but within easy reach of Champs Elyssées, Petit Palais and metro stations

Stayed in March 2024

The lift is as very small, but added to the character of the building. It would have been good to have at least one English speaking channel. Other than this everything was perfect.

The location was amazing, the staff were so friendly and welcoming. The room was extremely comfortable and we slept really well. Will definitely stay here again soon :))

Stayed in March 2024

Absolutely nothing!

It is in a FABULOUS location! Super central! The staff were fantastic and our room was clean and super comfortable! The separate toilet and shower was practical and so helpful and the amenities were fantastic!

Stayed in March 2024

The junior suite room didn’t have a shower head but just a hand held one. It made it difficult to wash my hair or stand in tub as water would go everywhere . I think it should have a actually shower head on top and perhaps a curtain

Leo is lovely 😊. Staff are very comforting and it feels safe to be at this hotel .

Stayed in March 2024

We would have rated the hotel a perfect score had it not been an unfortunate incident which occurred when we were leaving the hotel lobby for our transport to CDG Terminal 1. My daughter stood up and accidentally knocked over a light fixture and it shattered. Leon explained that the light was expensive and I immediately gave him my credit card to pay for the damage. Thank goodness my daughter wasn’t hurt by the broken pieces but according to Leon, similar incident(s) had happened with other hotel guests before. He asked us to check with our insurance if the damage could be covered. When I checked my email upon landing home, the hotel had emailed me about the damage extent to which I had to pay 50% of the price; some 250 euros. On hindsight, the hotel should really secure the lamp properly so that it would not slip off easily and cut the other guests, especially the young and old ones, when it shatters!

My daughter and I enjoyed staying at Hotel Mathis. Their staff, Leon and Shanon treated us very well. Leon would help us with tickets bookings to Opera Garnier, Chateau Chantilly as well as Palace of Fontainebleau. He would always made it a point to ask us if everything was going well. As for Shanon, it’s always great to see her whenever we return to the hotel after a day of sightseeing and shopping. She has the most amazing smile and that really warmed the cockles of our hearts. The cleaning staff did a good job of keeping the room tidy and we felt safe leaving our things in the room. The hotel’s location is superb. We could navigate our way using goggle maps easily to Notre Dame, Tracedero Square, 31 Rue Cambon, Opera Garnier, Lourve Museum, Printemps, Alexandria III bridge, Arc de Triomphe etc. The neighbourhood is very safe as it’s nearby the French President working quarters, the US embassy and other embassies. There were police patrol around. As for eateries, there are many good restaurants around if. In face, we ate at most of them. There are convenient shops around too but you need to walk for about 10 min. Uber drivers would always tell us we were staying in a good location. Safety is of utmost importance to us.

Stayed in March 2024

Staff really gentle and friendly

Stayed in March 2024

Excellent location, lovely staff

Stayed in March 2024

Nothing

Staff were extremely friendly. The location was ideal with places to eat near by and many attractions within easy walking distance.

Stayed in March 2024

Room very hot

Nice staff

Stayed in March 2024

Nothing—staff were amazing. Will definitely stay here again for my next trip to Paris.

Fantastic location. Bed was extremely comfortable and loved the twin bed was separated by a door—great for parents traveling with a little one.

Stayed in February 2024

sound proof from the other rooms

love the cute little room amazing location clean very friendly staff always available and helpful

Stayed in February 2024

Great location nearby Champs Elysées, nice and kind staff,

Stayed in February 2024

Not

The Mathis Hotel could not be in a better location for exploring Paris but enough to enjoy some quiet. Beautiful Art deco style and friendly helpful staff made it a great stop over on a longer trip. Definitely recommend anyone to spend time there. 👍

Stayed in February 2024

Narrow stair

The room was so cozy and the hotel staff were so nice and so thoughtful.

Stayed in January 2024

Temperature is difficult to control from the room and was overly hot at first, but desk staff made adjustments to restore comfort. Breakfast extra is “formule” at €24. Seems a very poor deal although you can buy individual items. There is another cafe next door and a baker across the street.

Size and layout of room was just right. Not massive, but certainly not cramped. Stylishly and conveniently fitted out. It’s a quiet street and windows keep out most noise. Beds comfy. Shower and bathroom excellent. Beautiful Belle Epoque lift. Very convenient for shops, theatre, restaurants and metro

Stayed in February 2024

Everything was great, thank you

The hotel location is fantastic and close to the main sites in Paris. The staff were exceptional and very helpful. The room size was good and it was very clean

Stayed in February 2024

Room decor was sparse and characterless (no art on the walls, no rugs on the bare wood floors); lack of an easy chair; and a booby prize for whatever idiot designed the lights so you either had everything on at once or nothing at all.

Good-sized room, strong shower, comfortable bed, good lift (if small), mostly nice people with high standards.

Stayed in February 2024

Very loud and noisy from early in the morning ( conversations of housekeeping staff, vacuum cleaning, etc.)

The location is perfect. Very close to the main spots.

Stayed in January 2024

The lighting in the bedroom could have been better as it was very dark to try and get ready

Fantastic location, really friendls staff, and large rooms for Paris! We had a great time and would come and stay again

Stayed in January 2024

Room is on the smaller end but normal for Paris hotels. The only thing that is slightly annoying is that you can hear noise from the other room / hallway easily and I was living next to a family with kids who can be quite loud.

Location is great, very easy to get to everywhere. Staff has been super friendly and helpful with me. Room is cosy and clean with good facilities.

Stayed in January 2024