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Reviews of Mercure Antibes Sophia Antipolis 4 stars

Rue Albert Caquot, 06560 Valbonne, France

#23 of 28 hotels in Valbonne

Guests' Choice

Review score

Based on 64 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 5 nights

    all the spaces of the hotel are nice

    Stayed in March 2024

  • Reviewed: 23 February 2024

    7.0
    Comfortable and convenient for a business meeting.
    • Business trip
    • Couple
    • Superior Double Room with Pool View
    • Stayed 5 nights

    The staff were a little unfriendly. the restaurant was closed for function on one night.

    The breakfast. The comfortable room. The view over the terrace/pool. The closeness to bus stops for travel to Nice and Antibes.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 2 nights

    room

    Stayed in November 2023

  • Reviewed: 20 September 2023

    7.0
    Awesome!
    • Business trip
    • Solo traveller
    • Superior Double Room with Pool View
    • Stayed 12 nights
    • Submitted via mobile

    Not all staff can really speak english fluently

    Clean, helpful staff, tasty breakfast, pleasant environment

    Stayed in June 2023

  • Reviewed: 27 July 2023

    9.0
    Nice stay
    • Leisure trip
    • Couple
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 4 nights
    • Submitted via mobile

    The location is hard to access if you don’t have a car, the rooms are older than what is shown in the pictures

    The girl in reception when we did our check-in was super super nice, and the guy when we did our check-out was also very attentive. Pillows and bed were incredibly comfortable

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    breakfast menu not many variation, doesnt beef meat only pork and chicken and bread

    many variation coffee

    Stayed in June 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room with Pool View
    • Stayed 4 nights

    All fine - nothing disappointing.

    Convenient location to reach ETSI. Quiet and fully equipped room.

    Stayed in February 2023

  • Reviewed: 27 September 2022

    9.0
    good hotel for location. great bed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    staff were unfriendly and not welcoming.

    very good sized bedroom but bathroom and toilet were outdated.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 3 nights

    No veggies for breakfast is kinda bummer.

    Amicable and helpful staff.

    Stayed in August 2022

  • Reviewed: 24 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Nice location in the wooded hills near Nice. Very peaceful without being too peaceful .

    Stayed in August 2022

  • Reviewed: 18 August 2022

    8.0
    Very enjoyable. Enjoyed the social areas.
    • Leisure trip
    • Family with young children
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 1 night
    • Submitted via mobile

    The 3rd bed was broken in the room we were staying in and when they moved our room it was an awful contrast in standard. So bad I asked to be moved back to accept the broken bed and moved the mattress to the floor.

    The common areas were very pleasant, it felt like the hotel had an atmosphere you want to hang out in. There was a lovely bar and good enough drinks and food options. The pool area was a bonus, sizeable and relaxing.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    7.0
    Clean, modern, pleasant hotel - an ideal base for exploring Antibes and the surrounding areas.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Car was a necessity as no shops/supermarket/ restaurants (other then the hotel restaurant) within walking distance, but we were aware of this when we booked. Closest supermarket is a 5 minute drive away, in a small commercial zone which also has pharmacy, patisserie and a few eating places/ restaurants overlooking the golf course. Hotel is located within a technology park so can feel quite isolated, however this also means it is peaceful and away from the craziness of the beach resorts!

    Location was perfect as a base for visiting the area with some beautiful little towns within a short drive and places like Antibes, Nice and Monaco with easy reach. Pool area was good with plenty of sun beds and was not always too busy (only once we went to the pool for a dip and couldn’t get a sunbed). Staff were very pleasant and helpful. Located in a park area with some good shaded walking trails. Hotel seems to be popular with business travellers as well as couples and families.

    Stayed in August 2022

  • Reviewed: 22 May 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    At the first night the hotel was very busy and noisy with big groups

    nice out of town location

    Stayed in May 2022

  • Reviewed: 5 May 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    room

    Stayed in April 2022

  • Reviewed: 26 October 2021

    8.0
    Nice room, peaceful ambience
    • Business trip
    • Couple
    • Superior Double Room with Pool View
    • Stayed 1 night

    A larger bed would be appreciated: hotels like this should START from queen-size nowadays. Also, I know the separate toilet room is "typically french" but honestly it's not up to modern standards. USB plugs would be a valuable addition for a business hotel like this.

    I love the complex that also includes the Ibis hotel nearby and it is a true oasis of peace. The room had a good size and was quite comfortable. Appreciated the upgrade. Good shower.

    Stayed in October 2021

  • Reviewed: 26 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is not worth the price. If you are from Scandinavia and used to the breakfast you get at hotels there you won’t like this.

    Staff was very Nice and spoke good English.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    8.0
    great oasis to retreat after busy day
    • Leisure trip
    • Couple
    • Superior Double Room with Pool View
    • Stayed 4 nights

    no balcony pool was not clean

    close to antibe

    Stayed in July 2021

  • Reviewed: 14 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The cleaning lady had some strange actions (putting the towels into the dustbin, throwing pyjamas on the floor, taking away our room card etc.)

    The pool was nice. We liked the room. Dogs are welcome. Good place to stay.

    Stayed in July 2021

  • Reviewed: 19 February 2024

    4.0
    Not as pleasant as expected. But honestly the staff are friendly.
    • Business trip
    • Solo traveller
    • Standard  Room with 1 Double bed and 1 Single bed
    • Stayed 2 nights
    • Submitted via mobile

    The photos were showing ground floor and they gave me third floor room. The room size is smaller. They charged me for 2 days breakfast and my booking was without breakfast. They promised to refund but didn’t receive any refund.

    The location is natural.

    Stayed in February 2024

  • Reviewed: 27 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    les lits

    it is one star you spoiled money for people you have to change all

    Stayed in July 2023

  • Reviewed: 10 August 2023

    10
    Lovely & comfy bed
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    More vegan/ plant based options

    I didn’t have breakfast/ a little pricey for me & I am plant based/ vegan and based on dinner I knew there wouldn’t be alot of options for me.

    Stayed in August 2023

  • Reviewed: 13 February 2023

    3.0
    Focused mainly on french speaking tourists, bad restaurant, not a four star hotel I would expect
    • Business trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 3 nights

    Hotel is clearly focused on french speaking people, which I find a little weird in this area. In the restaurant I got only french menu and when I asked the waitress if I am supposed to translate it on my own, she just said yes. Also I don't understand why they ask how cooked you want your meat when they bring something between well-done and black coal. And local beer for 12 euro. Breakfast was somehow average - optically there is something, but at least I had problem to find something I would like. Tasteless scrambled eggs are quite common at hotels and this wasn't an exception. For that money I would expect something better. It seems that recently everyone in France is "protecting environment" by not giving you printed receipts. Which is especially annoying when they are not able to really send them via email as they announce and you need to write them and ask for it. Maybe the environment would be happier if they didn't have an empty minibar in each room cooling nothing.

    The glass carafe for water and fontains in corridors are nice idea and it is much better than getting one bottle of water for the whole stay which other hotels do. However, this idea is spoiled by the fact that there are only paper cups available in the room.

    Stayed in February 2023

  • Reviewed: 29 November 2022

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Standard Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Restaurant !! Noise in the room and very hot température

    Stayed in November 2022

  • Reviewed: 8 September 2022

    3.0
    The hotel is nowhere near a 4 star hotel - somewhat tacky in considered cheap balsa wood furniture
    • Leisure trip
    • Family with young children
    • Standard Room with Two Single Beds
    • Stayed 7 nights

    Had to leave due to unforseen circumstances 5 days earlier than we had booked - asked for understanding of situation and at least some small refund (the hotel was not full by any means) - was told by the reception (and manager) to then contact Booking.com as they could not do anything without their confirmation. Was eventually told (7 days later) by the hotel that no refund was forthcoming (and to read our contract). Even a small compensatory refund (and thus human understanding) would have been sufficient (as we were given impression by the hotel staff) but this was quashed by the management under the indifference of a business contract.

    check in - staff were friendly

    Stayed in September 2022

Showing 1 – 25

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