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Reviews of Ibis Styles Arles Palais des Congrès 3 stars

Avenue De La Première Division Française Libre, 13200 Arles, France

#19 of 42 hotels in Arles

Guests' Choice

Review score

Based on 788 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 - 65

  • Reviewed: 7 September 2018

    7.5
    Clean, decent breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location although close to walk into town was in a neighbourhood that we didn’t feel super comfortable walking home through at night

    Clean, decent breakfast.

    Stayed in September 2018

  • Reviewed: 20 August 2018

    7.9
    it was so handy being right beside the archeaological museum...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    it was so handy being right beside the archeaological museum and then having a shuttle bus right into the town centre, plenty of space to park the car and the pool was so very clean.

    Stayed in August 2018

  • Reviewed: 15 August 2018

    7.9
    Very pleasant Hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My husband found the shower a bit small but he is a big man.

    Breakfast was wonderful and open early enough for us to catch train which was a lovely surprise. We really appreciated the lovely staff who were extremely helpful for us New Zealanders who did not speak French and they also helped with our flight tickets. A big thank you to your wonderful team. The shuttle bus was close and only a 15 min walk into town anyway. This was pleasant surprise too as when coming in by taxi we seemed a long way out but not so.

    Stayed in August 2018

  • Reviewed: 17 April 2018

    5.8
    Clean and stylish with ample parking but hard to walk to town
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I would not recommend dinner at the restaurant. Our steaks were unbelievably tough. The location of the hotel is on the periphery of the city and it really isn’t possible to walk to the old town. Suits travellers who are mobile as we were.

    Budget hotel with nice modern chic deco. Clean room and reasonable facilities. Ample parking available

    Stayed in April 2018

  • Reviewed: 6 April 2018

    5.8
    Staff very friendly and kind.
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child)
    • Stayed 3 nights

    We stayed in a triple bedroom and it felt quite claustrophobic: one side of the double bed was basically stuck on the wall so one of us didn't have a bedside table and getting off the bed in the middle of the night without waking the other person up was impossible. We managed to move ourselves the bed from the wall (of few cm as there was not enough space) so that I could keep my water bottle for the night on the floor and have a very squeezed passage if I needed to get off the bed. Just ridicoulous!

    Staff very friendly and kind.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    7.1
    All staff was really kind and helpful and our room and the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It's quite far from the centre and the train station. There is a free shuttle to/from the centre and/or the train station which stops a couple of mins walking from the hotel, but it doesn't work on Sundays/bank holidays or after 7pm and taxis are quite expensive.

    All staff was really kind and helpful and our room and the hotel were very clean. Our room was quite too. Breakfast was good.

    Stayed in April 2018

  • Reviewed: 19 December 2017

    3.8
    DON'T STAY HERE. AVOID.
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    our arrival was around midnight. after long driving from spain we reached exausted our hotel, with our 2 babies crying for milk. we had already booked a standard double room of 25m with double bed for 81€.we are a family of 2 adults, one kid 3 y.o. who sleeps with us on our bed, and a baby 1&1/2 y.o. who sleeps in baby cot. the policies about kids were: baby cot free and kids 3-12 free when sleep in the existing bed. in all hotels we visit in our holidays, we need ONLY one double bed and one cot. when we entered the lobby, there was a reception desk seperated in two parts, with screens of room types and prices, but with the same receptionists, moving right or left from that wall. we didnt know which part to go through. a receptionist explained that from the one side was the ibis budget and from the other the ibis style etc. so we asked for our room and she explained that the room chosen wasnt a family room. afterthat she proposed to move to a family room of the same 25m, with cot and an extra bed, in ibis style and not in ibis budget, for 104€. we didnt want to stay in another room than the one we had chosen, there is no reason for us and we dont need an extra bed. THE POINT IS NOT THE MONEY. we spend a lot of money for family vacations, but here, they wanted to give us the SAME 25m ROOM plus an extra bed for extra cost, ignoring/skipping the described children's policy. the receptionist didnt want to continue, also she called the booking assistance number, the representative couldnt understand and the final result was that we should stay in that 'family' room. we had no other choice. we were standing there for 45min with babies crying!! we entered in the worst room we had ever stayed and there was a semi-broken cot. we called, stayed there without touching anything, under the possibility of any change and after 15min the groom brought another cot in the same condition.

    absolutely nothing.

    Stayed in December 2017

  • Reviewed: 20 September 2017

    7.1
    Very good hotel to normal high standard for Ibis.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The location was difficult, being next to a bad area and quite a long walk from town for restaurants etc.

    Very good hotel to normal high standard for Ibis.

    Stayed in September 2017

  • Reviewed: 24 August 2017

    7.1
    Nice pool area, nice rooms .
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Very poor breakfast. I could understand if it was ibis budget but not on Ibis style. Even the food on the hotel was like a cafeteria. Don´t advertise restaurtant when the food is so bad

    Nice pool area, nice rooms . Great parking area with gates

    Stayed in July 2017

  • Reviewed: 4 August 2017

    6.7
    Basic hotel, good parking, location not central
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Not in Centre and felt like a somewhat unsafe location so we chose not to walk into town. Rooms were small but clean; bathrooms tiny.

    Big parking lot secured by large gate and fence

    Stayed in July 2017

  • Reviewed: 13 July 2017

    9.2
    As chain hotel, it doesn't have much character but clean...
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    As chain hotel, it doesn't have much character but clean and comfortable. A bit off the center of the town but there's a free red bus. Actually to walk it only takes 10 minutes.

    Stayed in July 2017

  • Reviewed: 9 July 2017

    9.6
    Good value for the money at Hotel Ibis Styles
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    We had a dinner meal there that was less than satisfying for us. The food wasn't as good as we had hoped. We both ordered fish that wasn't prepared well and was not good.

    The accommodations were very adequate and clean. The breakfast was sufficient with a variety of breads, fruit and eggs and meat. The reception was friendly and helpful.

    Stayed in July 2017

  • Reviewed: 24 September 2016

    8.3
    Good breakfast, good access to the motorway.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old doors - some noice coming from the corridor. Not that bad, I recommend it anyway.

    Good breakfast, good access to the motorway. To the Saturday market, go by foot from the hotel (15-20 mins), impossible to park in the center.

    Stayed in August 2016

  • Reviewed: 25 August 2018

    6.3
    Restaurant only takes reservations, and even guests can’t...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant only takes reservations, and even guests can’t eat without an reservation. Also the neighborhood into center was kinda sketchy

    Stayed in August 2018

  • Reviewed: 12 August 2018

    8.8
    Good breakfast, Very nice and testy dinner, worth to eat inn.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Good breakfast, Very nice and testy dinner, worth to eat inn. Friendly service . Comfortable rooms, free parking

    Stayed in August 2018

  • Reviewed: 7 August 2018

    5.4
    Swimming pool
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    20 minutes walk (1 km) from Arles city center could be a huge distance with 40º Celsius in summer.

    Swimming pool

    Stayed in August 2018

  • Reviewed: 24 July 2018

    7.9
    Good value for money
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    ...

    Comfortable and good value for money

    Stayed in July 2018

  • Reviewed: 21 July 2018

    10
    Just outside city but walking distance.
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Just outside city but walking distance. Very friendly and helpful staff

    Stayed in July 2018

  • Reviewed: 18 July 2018

    7.5
    Nice
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and clean room. Good Wi Fi. Comfortable bed.

    Stayed in July 2018

  • Reviewed: 10 July 2018

    5.8
    This Ibis Styles HS really basic accomodation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This Ibis Styles HS really basic accomodation. They should imptove their amenities such ad soap, shampoo etc... room has just the strict minimum.

    Stayed in June 2018

  • Reviewed: 5 July 2018

    9.6
    Arles
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothig

    Very comfortable room

    Stayed in July 2018

  • Reviewed: 2 July 2018

    9.6
    Great time
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The bar

    Stayed in July 2018

  • Reviewed: 24 May 2018

    5.8
    You get what you pay for.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast is really basic.

    You get what you pay for. Not great, but reasonable value for money.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    8.3
    Very good location, everything worked and the staff were...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The staff did not know anything about the Genius Perks.

    Very good location, everything worked and the staff were nice. Would stay here again.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    7.1
    Pet friendly hotel and also very good accommodation for...
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Pet friendly hotel and also very good accommodation for family. Breakfast was very good.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    7.1
    GOOD ALL ROUND EXPERIENCE FOR MONEY
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    EXCELLENT BREAKFAST AND GOOD DINNER. EFFICIENT AND HELPFUL STAFF. CLEAN ACCOMODATION AND COMFORTABLE BED

    Stayed in May 2018

  • Reviewed: 1 May 2018

    10
    friendly staff, good dinner menu and good breakfast buffet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    friendly staff, good dinner menu and good breakfast buffet

    Stayed in April 2018

  • Reviewed: 6 April 2018

    8.8
    Comfortable beds in good location
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Joining rooms and comfortable beds and good value for money restaurant

    Stayed in April 2018

  • Reviewed: 24 February 2018

    8.3
    Good standard for good price
    • With a pet
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child)
    • Stayed 1 night

    "Industrial" breakfast

    Friendly staff

    Stayed in February 2018

  • Reviewed: 12 December 2017

    9.2
    Up to the usual standard
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of signs off road and ending up in a strange area

    Usual good ibis facilities

    Stayed in December 2017

  • Reviewed: 21 November 2017

    8.3
    Grand
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shoe cleaner would have been nice after all those roman sites.

    Good size room, good choice for breakfast, restaurant was also good.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    7.1
    little choice of food for breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    little choice of food for breakfast

    Stayed in November 2017

  • Reviewed: 17 September 2017

    5.8
    I went out for a walk around the hotel but was chased by a...
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I went out for a walk around the hotel but was chased by a crazy stray dog. Not quite good neighboring area to go out on foot.

    Stayed in September 2017

  • Reviewed: 12 September 2017

    9.6
    Great value hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dark walk from the town at night Difficult to get taxis at times

    Excellent breakfast

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    Very enjoyable and relaxing with great company
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can't think of anything that was a problem

    Breakfast selection was amazing and the room we stayed in was very comfortable

    Stayed in August 2017

  • Reviewed: 25 August 2017

    8.8
    Good hotel close to city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Not so well sign posted.

    Very clean spacy room, good breakfast, very nice staff, nice bathroom, close to walk to city.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    10
    Lovely atmosphere.
    • Leisure trip
    • People with friends
    • Family Suite (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    Lovely atmosphere. Great rooms and great value

    Stayed in July 2017

  • Reviewed: 2 August 2017

    9.2
    Very nice stay, BUT
    • Group
    • Double Room
    • Stayed 1 night

    Very boring breakfast, not any vegetables at all. Not very various breakfast at all

    Nice stay , friendly staff, great pool area

    Stayed in July 2017

  • Reviewed: 16 July 2017

    7.5
    Dinner service in restaurant was really slow the one night...
    • Leisure trip
    • Family with young children
    • Quadruple Room (3 Adults + 1 Child)
    • Stayed 6 nights

    Dinner service in restaurant was really slow the one night we decided to eat there.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    8.8
    The hotel provided secure parking, free of charge.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel provided secure parking, free of charge. Breakfast was very good value for money.

    Stayed in June 2017

  • Reviewed: 25 June 2017

    8.3
    Too far from centre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from centre

    Stayed in June 2017

  • Reviewed: 9 April 2017

    10
    Yes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We thought everything was excellent

    Yes

    Stayed in April 2017

  • Reviewed: 1 February 2017

    8.8
    Great value
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms (4 Adults)
    • Stayed 1 night

    We were pleasantly surprised with how good the rooms are. Definitely one of the best budget hotels.

    Stayed in January 2017

  • Reviewed: 5 December 2016

    9.6
    Free parking
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Free parking Breakfast

    Stayed in November 2016

  • Reviewed: 27 November 2016

    10
    Location was a short walk from centre and a very useful...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Location was a short walk from centre and a very useful shuttle bus service to train station. Very friendly staff. Value for money

    Stayed in November 2016

  • Reviewed: 4 October 2016

    8.3
    Relatively close to the centre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Food in the restaurant was bland and unexciting.Decor was appaling!

    Relatively close to the centre

    Stayed in October 2016

  • Reviewed: 25 September 2016

    10
    Top Class
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There was nothing to dislike and would have no hesitation in returning.

    It was an excellent hotel with very friendly and helpful staff.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 May 2016

    9.2
    Friendly staff, convenient parking space, comfortable rooms
    • Leisure trip
    • Family with young children

    Breakfast room organisation; too small given a 9 store building, understaffed (just two ladies) given the guests traffic; signage at the public road could have been bigger thus more visible

    Friendly staff, convenient parking space, comfortable rooms

  • Reviewed: 24 April 2016

    6.3
    Good value for money.
    • Leisure trip
    • Couple

    Location,dogs barking all night from the next door estate. Bar service was very slow at times. No milk with the tea and coffee was strange .

    Good value for money. Breakfast was fine. Free parking was handy.

  • Reviewed: 5 April 2016

    8.8
    1. Extra comfortable beds.
    • Leisure trip
    • Couple

    1. Window did not open.in roopm 503. 2. Bedside tables (if you could call them that) were much too small. ...

    1. Extra comfortable beds.. good support for our backs. 2. Freshly squeezed orange juice... unusual for a 3 star hotel. Wholegrain bread pf good quality. 3. Large variety of hot drinks. 4. Secure parking. 6. Good quality liquid soap. 7. Very helpful reception desk personnel.

  • Reviewed: 30 November 2015

    7.5
    Rooms were adequate size, clean and bed was comfortable.
    • Leisure trip
    • Couple

    Seemed to be more expensive by comparison with other Ibis we have stayed at. Not quite as good value for money.

    Rooms were adequate size, clean and bed was comfortable. Parking in a large outdoor parking lot was convenient. Breakfast was adequate in variety and quality. Location is ok - close to the history museum and a reasonable walk to the main sights.

  • Reviewed: 15 October 2015

    10
    For our needs which was to have free parking, easy access to...
    • Leisure trip
    • Couple

    For our needs which was to have free parking, easy access to explore Provence, an included breakfast and a clean and comfortable room this hotel met all of our needs. Staff was great - friendly and helpful. Can't say anything bad about this place.

  • Reviewed: 9 September 2015

    8.8
    GOOD: - Free secured car parking.
    • Leisure trip
    • Couple

    BAD: - Very basic breakfast with croissants, cereals, jogurts, tea, coffee, and juices. No eggs, no sausages. - Some furniture is old, and better to be replaced.

    GOOD: - Free secured car parking. - Free wifi in rooms with average speed. - Clean rooms. - Good for one-night stay, if you travel by car.

  • Reviewed: 8 September 2015

    7.1
    Was a fair way to walk to get to the centre but it was...
    • Leisure trip
    • Couple

    Hated Arles, scruffy, graffitied.

    Was a fair way to walk to get to the centre but it was probably nicer to be situated where we were looking at the rest of Arles.

  • Reviewed: 18 August 2015

    10
    Swimming pool is a really good size with pleasant garden...
    • Leisure trip
    • Couple

    All good - so good we stayed four nights instead of two!!

    Swimming pool is a really good size with pleasant garden surroindings. Hotel location is very covenient for walking into old town and food in the restaurant has been excellent and at good prices. Good storage for bicycles too.

  • Reviewed: 11 August 2015

    5.0
    The pool.
    • Leisure trip
    • Couple

    Breakfast should have included some cooked items, not just assorted breads pastries and cereals. Not a good breakfast for the price. After hours coffee facility poor.

    The pool.

  • Reviewed: 13 May 2016

    9.2
    Friendly staff
    • Leisure trip
    • Couple

    Friendly staff

  • Reviewed: 10 May 2016

    8.8
    - very friendly and helpful personnel,
    • Leisure trip
    • Solo traveller

    - very friendly and helpful personnel, - very comfortable bed, - hotel in a quiet area, - no problems with parking;

  • Reviewed: 25 April 2016

    8.3
    Elisabeth at the front desk was very helpful.
    • Leisure trip
    • Couple

    Elisabeth at the front desk was very helpful. Great central location for day trips around Provence.

  • Reviewed: 31 October 2015

    7.5
    Easy access and parking.
    • Leisure trip
    • Group

    Easy access and parking.

  • Reviewed: 16 September 2015

    9.6
    Comfortable, Clean and central location within walking...
    • Leisure trip
    • Couple

    Comfortable, Clean and central location within walking distance of the centre ville

  • Reviewed: 28 August 2015

    2.5
    Staff very friendly
    • Leisure trip
    • Couple

    Staff very friendly

  • Reviewed: 21 July 2015

    6.3
    Decent room size with nice decorations
    • Leisure trip
    • Couple

    The towels smell a bit weird, and the location is not very convenient. Breakfast could be better

    Decent room size with nice decorations

  • Reviewed: 23 May 2015

    7.5
    Dinner was overpriced.
    • Leisure trip
    • Couple

    Dinner was overpriced. Hot food was heated from chilled and unappetising.

  • Reviewed: 2 January 2015

    7.9
    comfort bed.
    • Leisure trip
    • Family with young children

    small room( family room).

    comfort bed. private parking lot.

There are also 22 reviews without text. These impact the overall review score.

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