Break was very good with a wide selection

Stayed in April 2024

Restaurant was good but a little expensive. Hotel's car park was expensive , although not a problem as alternatives availalbe.

Staff were exceptionally good. They were at least bilingual (their English much better than our French!) and they were very helpful with tourist suggestions and information. Plentiful public parking adjacent to the hotel.

Stayed in March 2024

dirty extractor vent in bathroom

gym, room

Stayed in February 2024

The room decoration was not really to my taste (a lot of red) but it was practical. We did not have a bathrobe or slippers in the room so had to change in the changing room of the relaxing area, a bit cramped and not very nice looking, but that's a detail.

Staff very welcoming and caring. Big and comfy bed, good sized TV, nice bathroom. We enjoyed very much the relaxing area: jacuzzi, swimming pool, sauna and hammam were all included in the price and worked well. The restaurant (where we took our dinner and breakfast) is overlooking the Loire river, and offers a good variety of choices with relaxed and very competent service. As you can expect in this region, advices on wine choice are always 'spot on' :) The covered parking was also good for us, even though public car parks are available all around.

Stayed in December 2023

Bed was a bit small and my husband didn't like any of the lager

Location staff and facilities

Stayed in January 2024

Seems to be fully focused on business travel & groups. Not much interest / hospitality from staff towards individual travellers. No relaxed breakfast. Constant hassle from staff around the tables preparing lunch (at 9:15?). Dogs allowed in the restaurant (??). Quite a difference compared to Mercure Saumur.

Room facilities. Nice bar area. Good location.

Stayed in September 2023

furniture, bathroom has no space to put your own toiletries. Not handy plugs.

Breakfast was good, room a little outdated, furniture also not very good.

Stayed in September 2023

Breakfast

Room was good, breakfast was disappointing

Stayed in October 2023

value for money

The breakfast

Stayed in September 2023

The plumbing was not up to par with the room.

The room was very spacious. The breakfast buffet was nice. My room had a small terrace facing the river which was nice.

Stayed in September 2023

Everything was as expected, staff very helpful. Good bar that was showing the Rugby! Restaurant and breakfast were of a good standard. Very good hotel in a good location

Stayed in September 2023

Bit of a long way from the centre on foot. Breakfast can be a little chaotic when there are bus tours. Nice swimming pool but the hotel demands that men wear "budgie smugglers" and I am 75 so don't own those.

Ground floor level car park leading direct into hotel, with disabled spaces,

Stayed in September 2023

Mattress was slightly saggy. Hardly any hooks in the bathroom - lovely big bathroom but hardly anywhere to hang towels and clean clothes - a stool would’ve been nice too. Service at the bar in the evenings wasn’t the best as whoever was waiting on seemed to have a million other jobs to do as well - very friendly when they did appear but had to wait quite a while every night. The Express Breakfast boasts coffee and a pastry, so we ordered 2 coffees and 2 croissant. We were served 4 small croissant all of which were stale! This is France, surely it must be illegal to serve stale croissant! When we complained (had to whack the offending croissant on the plate to demonstrate how stale they were) we were provided with 2 more croissant and informed that these 'were fresh', so we took that as an admission that the originals weren’t! Clearer information on parking would have been appreciated as the large car park opposite is divided in a pay zone and a free zone but this really isn’t clear to non-French-speaking visitors!

Good sized room and bathroom. Two chairs and a table- amazing! Room was very quiet. Air con was very good. Location excellent. Easy to use safety deposit box. WiFi very reliable. Only 3 coat hangers for 2 people staying 4 nights BUT a call to reception and this was very quickly sorted.

Stayed in September 2023

Modern and practical

Stayed in July 2023

Directions to the parking area could have been better displayed or explained in the prebooking information.

Perfect location for a one night stop.

Stayed in June 2023

The room was a bit small for more than just an overnight stay. There is a lot of parking space in the garage (it was never full when we were there) but for us parking was a bit problematic because our Mercedes V Class is slightly taller than the 2.0m height restriction. After a bit of discussion at reception, we discovered that the section of the garage close to the entrance is a fair bit higher than the rest and there are about 4 "tall" bays available there and one was free. But when we wanted to go on a day trip the hotel wouldn't block one off for our return. Because we couldn't be sure of a place to park, we couldn't go. Some hotels restrict the use of "tall" bays to tall vehicles (VW Transporters, V-class Merc, Range Rovers etc) and that would have been helpful.

Nice location right on the river and a gentle walk into the interesting town. The reception and restaurant staff were very welcoming and helpful, switching to English and coped with my terrible French when I said I thought that in France we should speak French. Breakfasts very good and the two evening meals we had there were also good.

Stayed in May 2023

Breakfast at €18 bit much

Lovely clean modern hotel, with nice staff

Stayed in August 2023

Rather unfriendly staff looked like was making me a favor checking us in and answering my questions about parking. Parking at the hotel was full so I parked in the long parking area (a part of it is for free) in front of the hotel overnight which looked safe.

Very central located, very good breakfast, dog friendly, handy small fridge in the room. Reasonable stay.

Stayed in July 2023

Great service, good location.

Stayed in July 2023

staff attitude

Stayed in July 2023

We paid for the breakfast. The breakfast is just fair and might not be good value for money.

The car park is next to the hotel. It is quite cramped but managable. Unloading of luggage is quite easy. The room is very clean. We had a suite in which our son slept in the sofa bed in the 'living room'. Although the suite is small it is roomy for the three of us and would be fine to accomocate a young family with 2 kids.

Stayed in June 2023

Friendly efficient staff....spoke English well. Room very comfortable.

Stayed in June 2023

did not provide cream or milk for the coffee available in the rooms

internet

Stayed in May 2023

Very average evening menu in the restaurant and average quality. Expensive drinks.

Good car park although a bit tight entrance. Nice bar area. Good breakfast.

Stayed in May 2023