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Reviews of Novotel Bordeaux Centre Gare Saint Jean

28-30 Rue Tauzia, 33800 Bordeaux, France

#30 of 86 hotels in Bordeaux

Guests' Choice

Review Score

Based on 483 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    10
    Great stay .
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely hotel, great location.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Room with One Double Bed and Sofa
    • Stayed 3 nights

    I was expecting more choices for the breakfast although it was good.

    Location was very good and very near a metro station. Hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    9.0
    The stay was excellent and the Hotel feels like a new Hotel.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    nothing

    Great reception on Sunday 07 April. The staff was very nice and in addition our room was upgraded elegantly. I forgot the names of the two clerks at the reception (around 12h00 on Sunday) but they were perfect and diligent and they should be praised for their "prestation". The following day, being late for the breakfast, we were properly and generously served at the bar with coffee and viennoiseries

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Good hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    At night the hotel doors are closed and you have to call the reception to open the door for you. It is not comfortable. We had to wait 10 minutes. It would be better if hotel guests could open the main doors of the hotel using a key card.

    The hotel is located 5 minutes walk from the train station. The center of the old town is a 20-minute walk. The hotel itself is clean, the staff is friendly.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Nice modern and well equipped hotel with easy access to downtown Bordeaux
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant on site during the Easter weekend, a little surprising for a 4* hotel

    Great location close to the tram with easy access to the city

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Nothing

    Room was great, breakfast very good, location so close to public transport.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The best receptionist we ever met name Maria, who helped many things like explaining all the details regarding the hotel. She also helped smooth check in and check out. Thank you Maria for the nice hospitality.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    Usually such network hotels are brand new (or looks like so), but this one is refurbished old building - though some parts are indeed new, separate toilet, lift feels like blast from the past. Window is quite small. Breakfast is too expensive for such choice

    Spacious room, nice lobby, location is close to the train station

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Our stay was relaxing and we really liked the artistic ambience. I’m grateful to the staff especially Maria the receptio
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was clean. I like the interior design of both the lobby and the rooms! And the location of the hotel was perfect. Just 1 minute from the train station. I highly recommend this hotel for people looking for a hotel close to the centre.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location excellent staff

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    It was very nice! Perfectly located to explore the city. Would recommend.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only one thing to mention - the shower head in our bathroom was loose and made showering difficult and the water was very slow to drain, resulting in the tray filling with water.

    The lobby was informal and welcoming, with lots of colourful paintings and objects. The lifts worked perfectly and the room was spacious, comfortable and clean. There was a nice welcoming message left in the room which was a nice touch. All the staff were lovely and very helpful. The breakfast was superb.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean room and warm-hearted staff, there iseverything you needed in the room, they deserve the value.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Correct
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pas de restaurant le soir en week-end

    Stayed in February 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was not the best

    Room, food and staff

    Stayed in December 2023

  • Reviewed: December 20, 2023

    10
    Excellent stay for a long weekend!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I dont have any complains

    It was an excellent stay! The hotel is in great location of 5 minutes walk from the train station and less than 2 km to the city center. The staff was very helpful and friendly and the room was always very clean.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Great value, shame about no English channel on the tv.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    No English channel, not even a news channel on tv. Very disappointed!

    Really clean room. Great choice of breakfast and very friendly staff. The hotel is very well located, short walk to the train station and a tram line running from outside the hotel.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    A great hotel at a reasonable price which was close the the centre.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A great hotel and in close proximity to the tram. An enjoyable walk into the centre too!

    Stayed in September 2023

  • Reviewed: December 5, 2023

    8.0
    Very nice and affordable hotel in Bordeaux.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights

    Bathroom might be a little too small.

    The hotel was generally very good. Staff were well above average, they were all excellent: smiling, friendly, helpful. The breakfast was excellent and for a wide range of taste. I did not intend of having breakfast but jet lag push me downstairs around 9AM ... what a good move :-) The hotel/room were clean and quiet (even with the tram running in the front street). Very weel located at a small walk from the station and walking distance from Old Bordeaux and very nice restaurants with a wide range of prices.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    9.0
    Nice convenient city to visit Bordeaux.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant not open at weekends

    Good sized bedroom with tea and coffee provided with easy to use shower. The bed was comfortable handy bedside tables and the place was clean. Comprehensive breakfast though I thought the price a bit steep. It was on the tramway making travel around the city was good as they seem to be digging the place up and and car travel quite difficult.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with One Double Bed and Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    good location and nice decoration

    Stayed in October 2023

  • Reviewed: November 27, 2023

    8.0
    Comfortable, clean with good transport links
    • Leisure trip
    • Family with young children
    • Superior Room with One Double Bed and Sofa
    • Stayed 2 nights

    Hotel staff were all very friendly and helpful. Very good transport links as close to train station and next to tram stop for easy access to town. Room was comfortable and quiet. Breakfast was standard continental, but good quality.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    The thoughtful and friendly staff made our stay very enjoyable.
    • Leisure trip
    • Family with young children
    • Superior Room with One Double Bed and Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing was to dislike, everything was just nice.

    The very thoughtful staff, their kindness, cheerfulness and professionalism. The original and quirky decoration style of the hall.

    Stayed in October 2023

  • Reviewed: November 17, 2023

    8.0
    I would go back!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clear and comfortable rooms, very friendly staff

    Stayed in October 2023

  • Reviewed: November 13, 2023

    8.0
    I was very happy.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Providing a meal a Saturday and Sunday night, even if not the full restaurant.

    The breakfast was very enjoyable, the location perfect for my needs, the staff lovely and my room suited me very well.

    Stayed in October 2023

Showing 1 - 25

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