Staff tried to charge us for breakfast although we didn’t book/ eat at the hotel

Well located and clean

Stayed in April 2024

Great location

Stayed in March 2024

Swimming pool was closed and hot breakfast was very strange as it included green runner beans and chicken nuggets.x

Great location, room was clean and comfy

Stayed in March 2024

Breakfast seemed dumbed down to basics... inc. Fish Fingers & Burger cheese slices (?) a real shame as previously it was really great. No bottled water in the rooms either...

Great hotel in perfect location for station, clean, quiet rooms and OK bar.

Stayed in March 2024

The pillows were so thin. Not comfortable at all…. And we had another guest on our floor smoking in their room so the smell came into our room. Not acceptable. Happened twice.

Location was great. Close to shopping strip, Christmas markets and trams.

Stayed in January 2024

Very open hotel in a central location with friendly staff and spacious rooms.

Stayed in November 2023

No internet support on TV Toilet and shower room are separate No sink in toilet room No hair conditioner and no tea bags provided No distilled water bottle provided

Bed Mattress is hard with good quality

Stayed in October 2023

Nothing

Roof top view with pool and hot tub . Private garden

Stayed in October 2023

Cons: Hard mattress, but we were provided with extra mattress cover to make mattress softer.

We stayed in this hotel for 6 nights in October 2023. We think it was a very good choice for us when staying for a long time in one place. Pros: 1. Great and spacious room #600, facing both sides of hotel 2. Excellent breakfast matching 4 star hotel level 3. Beautiful and spacious garden what belongs to hotel. It is located inside hotel yard, quite, with cozy chairs. We used to spend some time there every morning with a cup of coffee 3. Open swimming pool and hot water tub on the roof. We liked to stay there at the end of the day. 4. Supporting reception staff who assisted us with a lot of advise. We want to mention in particular Gian, Dasha and Dmitry 5. Convenient hotel location close to railway station, public transit, restaurants, stores, sea atc.

Stayed in October 2023

Nothing

The location, rooftop pool and bar the Junior suite rooms have lots of space and helpful staff

Stayed in October 2023

Windows don’t open. Our room was on the eastern side facing sunrise, heat shines right unto the glass window which makes the room very hot and the air conditioning not effective during the day but good enough when there is no sun heat.

Location is great! Right in the city centre by Notre Dame. Loads of shops and restaurants. Travel network also good!

Stayed in October 2023

Reasonably sized rooms although a little tired looking in parts (loose floor lino, fridge with a visible interior light that blinked repeatedly through the night.

Very friendly staff, great location, and great facilities. Room was surprisingly quiet apart from the church bells and occasional tram sounds which are lovely.

Stayed in October 2023

cost: expensive, for type of room (not luxury); expensive parking (no discount for guest of hotel was given); did not have breakfast as there was no simple (cheaper) continental option (only full breakfast) and anyway, there were plenty of cheap and good breakfast places around the area

lovely balcony on top 2 floors, front.

Stayed in September 2023

Very small lifts, tiny toilet, and looked a bit tired in places

Excellent location

Stayed in September 2023

Nothing

Location. Rooms with terrace.

Stayed in September 2023

The bed was quite squeaky which was annoying

The hotel was lovely and the staff went out of their way to make our stay enjoyable. I had emailed to say we were flying in early and could we get our room on arrival and they provided me with the room once we arrived so we could get a few hours sleep and be ready for our rugby match

Stayed in September 2023

No breakfast tea in the room just fruit teas.

Good sized too, great location, great breakfast choices, pool large enough to swim in, good jacuzzi, great rooftop views

Stayed in September 2023

Double bed was small and very cramped between bed and window, uncomfortable furniture on balcony, jacuzzi was cold and not full so wasn’t usable

Breakfast choices very good, pool was clean and large enough to swim, great location in the city fab views over the city from balcony

Stayed in September 2023

A rush to get a place at the pool area

Not bad location

Stayed in September 2023

Room was cleaned everyday, my only disappointment was the maid never replaced the coffee pods or milk in the room. My husband had to go to the maid in the hallway every morning to get replacements, which the maid was always happy to supply us with. I asked for extra hangers which were brought to the room straight away which was really nice, we were then able to unpack. I found the bed to be a bit too firm for me, so asked at reception for a bed topper, to which they put on the bed straight away for us. The service was very good

The hotel was good, modern and clean Staff very helpful and friendly

Stayed in September 2023

Nothing.

Great location really central

Stayed in September 2023

A bit overpriced based on interior.

Super good location and roof top with swimming pool and amazing bar with view on Cathedral!

Stayed in September 2023

Decor and furnishings in the room a bit tired and worn

Location was convenient for the train station and the tram to the airport.

Stayed in August 2023

It was very clean but could be updated.

Friendly and comfortable environment.

Stayed in August 2023