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Reviews of Mercure Lyon Centre Saxe Lafayette 4 stars

29 Rue de Bonnel, 3rd arr., 69003 Lyon, France

#30 of 113 hotels in Lyon

Guests' Choice

Review score

Based on 1554 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 21 June 2018

    9.2
    Friendly staff, valet parking is a breeze, room very large.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Friendly staff, valet parking is a breeze, room very large. Note: the only hotel parking is valet parking but there is a lot nearby. Breakfast was a nice mix, including 6 different kinds of cheese. Location is very close to Les Halles Bocuse for gourmet treats.

    Stayed in May 2018

  • Reviewed: 17 June 2018

    9.2
    Room is very spacious and very clean.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds (3 Adults)
    • Stayed 3 nights

    Room is very spacious and very clean. Breakfast was satisfactory and located in the heart of Lyon. It seems like restaurant in hotel would be very nice but could not try it this time. Hopefully later!

    Stayed in June 2018

  • Reviewed: 24 May 2018

    7.5
    central location - only 10 minutes from main tourist area
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The only drawback is a lack of parking - need to use street parking, or the public garage which is 100m away.

    central location - only 10 minutes from main tourist area

    Stayed in May 2018

  • Reviewed: 4 May 2018

    7.1
    Clean and updated hotel. Walkable to attractions and train station.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t have a problem with anything. As an American I do enjoy regular coffee (and am specific on how I lfound it a little difficult to get a carafe but ordering room service worked well enough. :)

    It was as expected. We could walk from the train and also walk to the river and other attractions in Lyon. No complaints!

    Stayed in May 2018

  • Reviewed: 12 April 2018

    10
    Excellent location, good rooms
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    It was not possible to adjust the temperature of the AC in the room, I would have liked it colder. The breakfast buffet was not labeled at all. Random staff served in the hotel bar, so their knowledge varied wildly.

    Large, clean and fairly upscale rooms. Nice facilities, gym and pool. Excellent location in the center of the city.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    8.8
    Excellent City location with good facilities including small Pool and Gym. Super buffet breakfast
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 1 night

    Street parking for drop off is a little tricky as can get very busy. There is valet parking but I used the Car Park 100 yds down the Road which was pretty good Value at ¢14 Euros for overnight.

    Great location short walk from the River and City centre. Hotel well appointed with an excellent buffet breakfast.

    Stayed in March 2018

  • Reviewed: 30 December 2017

    4.6
    Very poor customer service - air conditioning not working and apparently it was my fault.
    • Couple
    • Standard Room with 2 double bed
    • Stayed 1 night
    • Submitted via mobile

    We were a family of 4. We rented 2 double rooms at €130 each room a night. In neither room did the air conditioning work. We all spent a very uncomfortable and hot stuffy night. When I raised the problem at reception, the man was not at all interested in our complaint, and then, rather than apologising on behalf of the hotel, he told me I should have called reception ind the middle of the night to have someone come and sort it out. Basically that I shouldn’t be complaining now, that it was my problem for not having raised it during the night. I had hoped for a more professional response, not the complete lack of customer service. However, if I look at my review of this hotel in November, I was also disappointed by the customer “service” then, so I shouldn’t have been surprised. I wouldn’t stay here again (only did as it is next to the Prefecture), and wouldn’t recommend it to a friend.

    Stayed in December 2017

  • Reviewed: 12 December 2017

    7.1
    Convenient location for the Prefecture.
    • Leisure trip
    • Couple
    • Standard Room with 2 double bed
    • Stayed 1 night

    I forgot a few toileteries (cotton wool and ear buds), and they were unable to provide me with any - i would have thought in a 4 star hotel they would have had little packages of these things, if only for their higher graded rooms, and they could have spared one pack for a travaller who was in need. Either they don't have, which is not good for a hotel of this calibre, or the staff couldn't be bothered to look into it for me. Like they couldn't be bothered to call me back and let me know that although they said they were sending room service to provide this for me, they actually weren't. In short, staff didn't go the extra mile to ensure guest satisfaction. Didn't find any decent restaurants for a meal that evening, and the staff at reception weren't able to recommend anything.

    Valet parking service upon arrival was very handy. Check-in was efficient and quick.

    Stayed in November 2017

  • Reviewed: 6 December 2017

    5.8
    Well located and functional but no charm and poor service
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Under-staffed hotel: you always have to wait 5-10min to get hold of anybody at reception. Valet parking clearly not functioning because of lack of personnel. Rooms are clean but do not expect any charm... Also, nice to have a pool in the hotel but how do you go there without a bathrobe in your room?

    Clean and quiet rooms, great location.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    7.5
    Nice place to stay, it takes 10 min to walk downtown.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    What I did not like is the synthetic duvet that was really too hot!

    Nice place to stay, it takes 10 min to walk downtown. The room I was in 608 was quite big and comfy and absolutely properly clean. Breakfast was nice and with quite a variety of foods to choose.

    Stayed in November 2017

  • Reviewed: 31 October 2017

    2.5
    Extremely disappointed. Feel cheated.
    • Business trip
    • Solo traveller
    • Privilege Room with 1 King-Size Bed
    • Stayed 3 nights

    Booked the hotel and couldn't travel - they would not let me cancel 1 month before, they made 450 euros from me and also rebooked the room to make more money on top. Absolute rip off charlatans. Never stay with this group again. Be careful because they will rip you off if they get the chance. Not flexible or accommodating, poor business practice. "Manager" on the phone was very abrupt and dismissive, downright rude.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    10
    This hotel is close to all amenities: just a 10-minute walk...
    • Leisure trip
    • Group
    • Double Room with Two Double Beds (3 Adults)
    • Stayed 1 night

    This hotel is close to all amenities: just a 10-minute walk to city center, 4-minute walk to Les Halles, 5 minutes to shopping center Part Dieu, 3 stops away from Gare Part Dieu. Staff kind and helpful. Big airy rooms, modern and clean.

    Stayed in October 2017

  • Reviewed: 13 October 2017

    9.0
    Will come again if the price is wright
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Can't think of anything

    Very good location: easy to walk an/or get around any location in Lyon. Walking distance to "Les Halles Bocquse" is an added attraction.

    Stayed in September 2017

  • Reviewed: 11 October 2017

    9.6
    This hotel was comfortable and suited our needs.
    • Leisure trip
    • Couple
    • Privilege Room with 1 King-Size Bed
    • Stayed 1 night

    For the size of the room the bathroom felt really small. Also it smelt of cigarette smoke which was a shame. The location was okay, but was probably a 20 minute walk to the city center.

    The room was large, well appointed and very comfortable, including great coffee making facilities. The bedding was lovely and would highly recommend this hotel.

    Stayed in October 2017

  • Reviewed: 2 September 2017

    9.6
    Room clean and comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpet in restaurant needs to be replaced . Better to have easy clean flooring .

    Room clean and comfortable. Breakfast was very good. Staff were very welcoming and helpful.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    9.6
    Modern accommodation with easy access to sights and transport.
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 2 nights
    • Submitted via mobile

    Pool was smaller than expected

    Good location, lovely building, amazing breakfast, very friendly and helpful staff, efficient check in and out. Room was spacious and well equipped. Lovely shower with plenty of hot water.

    Stayed in July 2017

  • Reviewed: 30 July 2017

    6.7
    good convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The booked alarm calls at 5 pm and 5:15 am were not made putting us at serious risk of missing an early morning flight. The night staff checked the call register and just said they had forgot - no apology or anything. Not impressed although thankfully they had remembered to book the taxi!. Fortunately we had woken up before the call and caught the flight OK.

    good convenient location

    Stayed in July 2017

  • Reviewed: 30 July 2017

    9.6
    Great accommodation, staff and central location!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Great staff service, had everything required including car valet service. I like that it had a pool, however we had no time exploring Lyon to use it :) We would stay there again.

    Stayed in July 2017

  • Reviewed: 27 July 2017

    9.6
    My preferred hotel in Lyon
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. I've stayed already 3 times there.

    Great hotel : modern, clean, spacious room, comfortable bed, convenient location close enough to the presqu'ile and restaurants.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    8.3
    Early check in, good breakfast, great location, staff cooperative.
    • Business trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 5 nights

    The room is small for 4 people, didn't accept 500 hundred banknotes by reception

    Early check in, good breakfast, great location, staff cooperative.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    6.7
    Very basic hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Most the staff were arrogant. The only staff member worth mentioning was Otilia. The plastic glasses and paper cups. Breakfast was appalling. The food was not replenished for sometime when it finished and when the scrambled eggs were replaced, they were cold! It was a basic hotel and I wouldn't recommend it to anyone.

    It wasn't far to the centre of city. Room was a good size. Bed was comfortable. The security was good.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    8.3
    Good location and value for money
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff and english was sometimes a challenge There were no vegetables for breakfast

    The location of the hotel was very good as it was quite an easy walk to the city centre There was for the weekend quite a few parking spaces around the hotel The breakfast was quite good with both a warm and cold buffets and some very good coffee The staff was generally quite nice, although not all of them could speak good english The rooms were quite big There is quite a big shopping mall also quite close to the hotel and quite a number of restaurants

    Stayed in May 2017

  • Reviewed: 10 May 2017

    7.1
    Good at first but need to consider for the next stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Easily forget to do the service (room-make up, less good room arrangement/housekeeping, heater request) Less various menu for the breakfast No control for the loudness

    Very Kind staff Acceptable breakfast, esp. Delicious bread Not so far from the city center

    Stayed in May 2017

  • Reviewed: 20 March 2017

    8.8
    Good location super clean room.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No bath. Rooms were too hot even with heating turned off completely.

    Good location super clean room. Bed changed every day. Good shower plenty of hot water. Big rooms.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    7.9
    Excellent location, clean facilities.
    • Leisure trip
    • Couple
    • Privilege Room with 1 King-Size Bed
    • Stayed 1 night

    Free WiFi is slow and they make you pay extra for fast WiFi. There was no RJ45 socket for wired internet. Breakfast is overpriced, about 17Eur/pers.

    Excellent location, clean facilities.

    Stayed in March 2017

  • Reviewed: 20 February 2017

    9.6
    Excellent Hotel close to Part Dieu and City Centre
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    ... but swimming pool a bit small Too hot in the bedroom and impossible to tune

    Excellent large bed Nice staff Large choice and good quality breakfast Swimming pool included.... History of the building (ancient garage)

    Stayed in February 2017

  • Reviewed: 3 November 2016

    6.7
    Not up to 4 star quality regarding service
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 4 nights
    • Submitted via mobile

    We arrived in the late evening and there was no parking space availiable.On my question why this was so the receptionist reacted in a quite unpleasant manner At breakfast the first morning they put us at the bar area and not the restaurant itself,with the reasoning that they had to prepare tables for lunch,although we arrived 20 minutes before closing time for breakfast.The next days we made sure to arrive 1 hour before closing time.This should not be like this,after all it is supposed to be a 4 star hotel!

    Stayed in November 2016

  • Reviewed: 2 November 2016

    9.6
    Great value for money and at the top of our preferred hotels in Lyon.
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to report. Everything was perfect.

    The hotel is ideally located for reaching the city centre by foot and we enjoyed the services and tidyness in general. It's very convenient for families with two kids to accomadate the whole family in a unique bedroom.

    Stayed in October 2016

  • Reviewed: 30 October 2016

    10
    Good location to train station and town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Ate dinner at hotel twice. Very good. Grocery store is across the street. Room has a frig to store drinks and a nice sized bathroom. About a 20-minute walk from train station.

    Stayed in October 2016

  • Reviewed: 24 October 2016

    8.8
    A good hotel
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 3 nights

    - not enough toiletries are provided - the bathroom is quite small for a 4 star hotel

    - the cleanliness - the breakfast, tasty and diversified - the hotel is quite close to many points of interest (the old town, Halles Paul Bocuse, the main train station and other) - the staff - the pool

    Stayed in October 2016

  • Reviewed: 2 October 2016

    3.8
    What a disappointment!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hair in the bathroom (got 3 rooms and all dirty), got tired coming back down with all my bags again and again so asked the manager to sort it out himself (which he did, thanks God!). Reception staff dismissive of guests, giving absolutely no attention to guests when coming, passing or leaving (could stand there for ages and no one gives a toss), breakfast poor, bad quality coffee ... obviously the hotel or the chain is struggling as the cuts and staff's apathy are totally visible. I am not coming back. So unfortunate, uncomfortable and unnecessary :(

    Dinner and leaving the hotel

    Stayed in September 2016

  • Reviewed: 1 October 2016

    7.5
    Lovely hotel, staff very helpful
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 4 nights
    • Submitted via mobile

    Massive room but not enough storage space for clothes, no drawers & only 4 coat hangers (when we asked for more they were in the room before we made it back up to the room)

    Lovely hotel, staff very helpful

    Stayed in September 2016

  • Reviewed: 20 September 2016

    10
    Good place, value for money
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 2 nights

    nothing

    everything was just perfect! Room was clean and beds were comfortable, staff was helpful. Location is good, close to the train station (just about 10 mins walk) and close to the river and old city, if we ever come back to Lyon, will definitely stay in this hotel again!

    Stayed in September 2016

  • Reviewed: 17 September 2016

    6.3
    The location is a tradeoff - not in the historic part of the...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Lyon is a big city and the hotel is not in the most interesting area. Roadworks on some nearby major streets and a flea market on Av. de Saxe on Saturday didn't look very attractive. Room looks spartan and is not very well lit, same for the tiny bathroom. Reception seems to be perpetually understaffed, though the personnel are helpful enough when their attention is on you. Expensive (EUR24/night) valet parking - you need to ask to bring your car up front 15-20 minutes in advance. Check your bill - they may assume that you had breakfast even if you didn't (they probably correct it themselves before finalizing).

    The location is a tradeoff - not in the historic part of the city but probably easier to reach with a car, and has parking. The centre is reachable on foot in 10-15 minutes, depending on your fitness level - you need to reach the river and choose a bridge to cross. Close to Les Halles, La Part Dieu shopping centre and railway station. The room was surprisingly spacious, with a large and comfortable bed. WiFi is functional if a bit annoying since you need to re-login quite often. Can't rate the breakfast - I did not take it.

    Stayed in September 2016

  • Reviewed: 4 September 2016

    10
    Excellent breakfast (lots to choose from and high quality);
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 2 nights

    Excellent breakfast (lots to choose from and high quality); very clean and modern hotel; parking available (valet). A little bit of a walk to vieux Lyon but not a problem.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    9.2
    The staff were extremely helpful.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The pool is very small. Its not so apparent in the photo. Advantage - it is very quiet. But its not a pool for swimming...unless perhaps for a child.

    The staff were extremely helpful. Lovely people. The room was lush. Beautiful place to sleep.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    9.6
    Easy, pleasant short-stay in Lyon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Pool closed too early. Why can't these facilities be open earlier (6am) / closed later (11pm) for short-stay & business travellers who need these facilities outside of "usual hours".

    Stream-lined, pleasant decor. Comfortable (with kettle/simple tea-making items which many of our other hotels in France didn't have). Good value for location & facilities. Walking distance to tram, river, food markets & Part Dieu train station.

    Stayed in August 2016

  • Reviewed: 30 August 2016

    8.3
    Centrally located 3* hotel in Lyon
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The garage is not accessible by guests, it requires a valet to bring your car, which can take a lot of time (up to 25 minutes). Very tiny workspace in the room despite the size of the room: one single small table, one armchair, no desk. Very limited selection of toiletries provided in the room (shampoo and a soap dispenser in the shower)

    The hotel is centrally located without being bang in the centre. A lot of the sites can be reached easily walking or by public transportation. There is a supermarket next door, which is quite convenient. The hotel has a garage (25€ per night). Very large rooms with plenty of space. Buffet breakfast is good.

    Stayed in August 2016

  • Reviewed: 29 August 2016

    7.1
    Nice quiet room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The pool was a joke, it is a pool for children.

    Nice quite room, even though it was overlooking a main road. Parking very convenient at the hotel, we were very happy with the service.

    Stayed in August 2016

  • Reviewed: 29 August 2016

    8.8
    Great location, big room, great value for money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Room was big and well decorated. Location good - in between the train station and city center (15-20 mins walk to train station, 10 mins walk to the bridge that leads to city center).

    Stayed in August 2016

  • Reviewed: 19 August 2016

    9.2
    Reception staff helpful and efficient with checking in and...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Not much. This hotel is in the business district hence a bit of a walk to restraurants and shops. Not an issue for our stay as we enjoy it.

    Reception staff helpful and efficient with checking in and out process. Room spacious and insulated from street noise. Location a 10-15 mins walk across Rhone river into cafes and shops. We also could walk to the Gare de Lyon Part Dieu on checkout. Wifi connection was good from our room.

    Stayed in August 2016

  • Reviewed: 3 July 2018

    7.1
    Clean and comfortable rooms
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Limited lounge area bar very expensive

    Clean and comfortable rooms

    Stayed in June 2018

  • Reviewed: 30 June 2018

    9.6
    Love Lyon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Excelent hotel, very nice staff, good location

    Stayed in June 2018

  • Reviewed: 22 May 2018

    8.8
    A very good hotel, overall!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    No fresh vegetables for breakfast!

    Location, nice room, cleanness!

    Stayed in May 2018

  • Reviewed: 29 April 2018

    9.2
    Confort
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Parking ( 25 Euros / day)

    Confort

    Stayed in April 2018

  • Reviewed: 26 April 2018

    10
    We had a fabulous time.
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 4 nights
    • Submitted via mobile

    Excellent rooms and amazing staff. Close enough to most places we visited and easy access to metro and regional trains.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    6.7
    Decent hotel - clean room, good location, nice breakfast,...
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 1 night

    Restaurant was very expensive and not that great

    Decent hotel - clean room, good location, nice breakfast, great croissants!

    Stayed in March 2018

  • Reviewed: 9 April 2018

    6.7
    My stay is ok
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some staff’s treatment

    Breakfast

    Stayed in April 2018

  • Reviewed: 4 April 2018

    10
    Great place for a city break
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds (3 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    No negatives

    Great location, helpful staff, calm quiet room . I'd definitely stay here again

    Stayed in April 2018

  • Reviewed: 3 April 2018

    10
    Great hotel with great breakfast in amazing location
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast, room and staff! Very accommodating and very customer oriented!

    Stayed in April 2018

  • Reviewed: 24 March 2018

    9.2
    It was a nice hotel to stay at
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dinner options for room service could be a lot better

    Breakfast was great plenty of options

    Stayed in March 2018

  • Reviewed: 23 March 2018

    6.7
    Mixed review
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water one morning and no apologies

    Location

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.5
    great location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the room was big ,comfortable, great location,parking

    Stayed in March 2018

  • Reviewed: 20 February 2018

    8.8
    the room was big enough / wifi works perfectly
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    staff was not very nice

    the room was big enough / wifi works perfectly

    Stayed in February 2018

  • Reviewed: 1 January 2018

    7.1
    Breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in December 2017

  • Reviewed: 29 November 2017

    8.3
    great breakfast.
    • Leisure trip
    • Couple
    • Privilege Room with 1 King-Size Bed
    • Stayed 2 nights

    great breakfast. Nice swimming pool. well situated.

    Stayed in November 2017

  • Reviewed: 21 November 2017

    10
    very comfortable and big bed.
    • Leisure trip
    • Couple
    • Privilege Room with 1 King-Size Bed
    • Stayed 2 nights

    very comfortable and big bed. Very quiet room.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    8.8
    nice trip
    • Leisure trip
    • Family with young children
    • Privilege Room with 1 King-Size Bed
    • Stayed 3 nights

    they didn't accept cash,mainly 500 euro notes. it must be declared.

    bed comfort was excellent. room was clean,breakfast,acceptable

    Stayed in November 2017

  • Reviewed: 19 November 2017

    8.8
    Excellent breakfast, very comfortable bed
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Excellent breakfast, very comfortable bed

    Stayed in November 2017

  • Reviewed: 28 October 2017

    9.6
    Pleasant and nice!
    • Leisure trip
    • Couple
    • Standard Room with 2 double bed
    • Stayed 2 nights

    The parking was quite expensive. The hotel should offer free parking for their clients.

    Excelent location!!!

    Stayed in October 2017

  • Reviewed: 19 October 2017

    5.8
    business rather than pleasure
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 2 nights

    typical business hotel, not really a charming place for the weekend. Small bathroom.

    evethithing correct, but no fireworks quiet

    Stayed in September 2017

  • Reviewed: 10 October 2017

    8.3
    Good hotel . Would stay again
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 3 nights
    • Submitted via mobile

    Could be better stocked in the bedroom for toiletries and teabags, milk etc .

    Spacious room , big comfortable beds.good breakfast.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    8.3
    Comfortable room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Hotel parking and breakfast was expensive. Swimming pool is small.

    Comfortable room

    Stayed in October 2017

  • Reviewed: 20 September 2017

    7.5
    Room ,bed,localization
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    They take out from my credit card 150 euros directly . untill today ,i dont receive the refund.

    Room ,bed,localization

    Stayed in September 2017

  • Reviewed: 16 August 2017

    7.1
    Solid, clean hotel.
    • Leisure trip
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 5 nights

    I was not informed in advance that breakfast is not included in the room rate.

    Solid, clean hotel.

    Stayed in July 2017

  • Reviewed: 3 August 2017

    10
    Very cozy and calm
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decided well

    Very cozy and calm

    Stayed in July 2017

  • Reviewed: 25 July 2017

    8.3
    Good location in the city center
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    No vegetables at the breakfast

    Very good location of the hotel ,fast check in

    Stayed in July 2017

  • Reviewed: 27 June 2017

    10
    The hotel was very clean and very well located;
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing really, all good.

    The hotel was very clean and very well located; it had everything that we wanted and exceeded our expectations.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    10
    Nice place to stay at Lyon
    • Leisure trip
    • Couple
    • Standard Room with 2 double bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast menu was same everyday

    Very convenient location

    Stayed in June 2017

  • Reviewed: 13 June 2017

    9.6
    Clean, modern hotel near to commercial district and rivers.
    • Leisure trip
    • Couple
    • Privilege Room with 1 King-Size Bed
    • Stayed 3 nights

    A larger range of vegetarian food in restaurant.

    Huge bed (premier room), large TV, docking station.

    Stayed in June 2017

  • Reviewed: 29 May 2017

    7.9
    Comfortable and central
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool was beautiful, but wasn't heated to 28°

    The room was a proper twin room for adults, with two queen size beds.

    Stayed in May 2017

  • Reviewed: 13 May 2017

    9.6
    Perfect location for central Lyon
    • Family with young children
    • Standard Room with 2 double bed
    • Stayed 1 night

    The room had no desk.

    Bright and spacious rooms.

    Stayed in May 2017

  • Reviewed: 11 May 2017

    8.3
    Lovely big comfy beds, and a kettle in the room.
    • Leisure trip
    • Group
    • Standard Room with 2 double bed
    • Stayed 3 nights
    • Submitted via mobile

    The size of the pool, so small.

    Lovely big comfy beds, and a kettle in the room.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    9.2
    Great breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast. Big clean modern rooms. Friendly and helpful stuff

    Stayed in May 2017

  • Reviewed: 9 May 2017

    9.6
    Your'e being intransigent over the booking.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Your'e being intransigent over the booking. The hotel refunded the cost of part of the double charge.

    Stayed in May 2017

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