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Reviews of Mercure La Roche Sur Yon 4 stars

117 Boulevard Aristide Briand, 85000 La Roche-sur-Yon, France

#2 of 14 hotels in La Roche-sur-Yon

Guests' Choice

Review score

Based on 507 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    9

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Showing 1 - 50

  • Reviewed: 3 April 2018

    8.8
    The location is great, the restaurant is very nice, rooms...
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    The hotel has a policy of taking "caution" payments up front but then processing that actual bill separately. As I was on a short break, it meant I effectively paid twice for the stay as it took 6 days to get that payment back. Not a major problem but still a pain in the backside. Worth bearing in mind if you're travelling on a tight budget.

    The location is great, the restaurant is very nice, rooms are spacious, modern and very tidy and the staff were very friendly. Very nice hotel.

    Stayed in March 2018

  • Reviewed: 27 October 2017

    9.6
    recommended for a short stay
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor wi-fi. It did not allow a decent sound quality in goto-meeting. But for the rest stable.

    Well located and avery nice room. Cosy and modern design. Good sound proofing.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    9.6
    Excellent and would recommend without hesitation
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - a great Mercure Hotel.

    Similar to a previous reviewer, we had preconceived ideas about restaurants attached to hotels. Similar to the previous reviewer we didn't have time to look around so ate at their brasserie - what a surprise ! Very friendly staff and food of the highest quality. We'd go back without hesitation

    Stayed in September 2017

  • Reviewed: 13 August 2017

    4.6
    Had to find a place halfway.
    • Leisure trip
    • Family with young children
    • Junior Privilege Suite (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The AC only worked in part of the room. No one answered when we called about it twice. The window had to be opened and people were yelling and screaming along the street all night. Crew downstairs could have cared less in the morning that none of us slept.

    The location was good and the parking nearby. The layout of the room and decor was nice.

    Stayed in August 2017

  • Reviewed: 11 July 2017

    7.5
    Nice hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking although was told street parking is free and there is a mult storey car park next door, fees apply.

    Good location , friendly staff, nice room

    Stayed in July 2017

  • Reviewed: 18 October 2016

    8.3
    Good location...clean & breakfast was fab
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was lovely. staff were nice. I had small issue were i asked for a bottle opener & 2 glasses for some wine but staff could not get us this which is a bit disappointing for this standard of hotel. We had 3 nights booked & asked if we could get 1 more night at a discounted price but the staff member would only discount by 10euros!! Again slightly disappointed but other than that all was good.

    Stayed in October 2016

  • Reviewed: 11 October 2016

    9.2
    Comfortable clean hotel in a central location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Restaurant closed on Sunday evening when we arrived...

    Very friendly staff at check in and very efficient check in process. Comfortable bed! Location

    Stayed in October 2016

  • Reviewed: 20 September 2016

    9.6
    A French treat...
    • Leisure trip
    • Family with older children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The availability of breakfast buffet. After the visit from the conference delegates staying at the hotel provisions were sparse!

    Beds comfy, staff helpful. Terrace an added bonus.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    5.8
    Soulless chain hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Décor (mauve like a funeral parlour), cheap tacky furniture, no door on shower (water went everywhere), lack of coherence of towel provision, no in-room safe, having to request things at breakfast as there were not enough staff (2) to keep up with the number of guests despite their good will and hard work.

    Quietness, soundproofing from outside noise, air conditioning

    Stayed in August 2016

  • Reviewed: 7 August 2016

    9.2
    Great location, friendly staff. Excellent trip! Recommended!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Being picky.... There was a limited choice of tea in the room (no breakfast tea). Room was too dark during early evening, light's weren't effective enough.

    The location was great for our purpose of the trip. Staff were happy and friendly. Room were good and liked the shower.

    Stayed in August 2016

  • Reviewed: 12 January 2018

    10
    Friendly atmosphere
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 5 nights

    ALL good

    All was Excellent

    Stayed in January 2018

  • Reviewed: 11 December 2017

    10
    Beautiful rooms, excellent location, efficient staff and a wonderful breakfast.
    • Leisure trip
    • Group
    • Junior Privilege Suite (4 Adults)
    • Stayed 2 nights

    Beautiful rooms, excellent location, efficient staff and a wonderful breakfast.

    Stayed in December 2017

  • Reviewed: 23 August 2017

    9.2
    Great stay right in town
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No parking option

    Friendly staff Overall tidiness

    Stayed in August 2017

  • Reviewed: 6 August 2017

    9.6
    Excellent choice in La Roche
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel, well located, very modern clean and comfortable. The staff was kind, breakfast was very good. We recommend this hotel.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    9.6
    Central location.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night

    None

    Central location, clean with friendly staff

    Stayed in July 2017

  • Reviewed: 19 July 2017

    8.3
    Very helpful staff let us store our surfboards, felt very...
    • Business trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    Restaurant is better than the average hotel combo resto but not great.

    Very helpful staff let us store our surfboards, felt very welcome.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    V central,clean,comfy rooms.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    V central,clean,comfy rooms.lovely lunch

    Stayed in June 2017

  • Reviewed: 6 June 2017

    9.6
    Great hotel!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfy beds and lovely shower!

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.5
    The bar & restaurant in the hotel were often closed.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bar & restaurant in the hotel were often closed.

    Stayed in June 2017

  • Reviewed: 15 May 2017

    5.4
    good place, a little overpriced, but the rooms are too hot and the air con didn't work
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    The rooms are too hot and the air con didn't work

    The rooms are too hot and the air con didn't work

    Stayed in May 2017

  • Reviewed: 15 May 2017

    7.9
    Restaurant next door to the hotel was awful.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Restaurant next door to the hotel was awful.

    Stayed in April 2017

  • Reviewed: 15 October 2016

    8.8
    conveniant location and comfortable place to stay
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night

    more coffee and milk in the room

    excellent breakfast restaurant very good

    Stayed in October 2016

  • Reviewed: 24 September 2016

    9.2
    if you have to be in La Roche sur Yon, this is a great hotel...
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    the town is sooo boring!

    if you have to be in La Roche sur Yon, this is a great hotel - and the restaurant is fine too.

    Stayed in September 2016

  • Reviewed: 21 August 2016

    9.2
    HOTEL CONFORTABLE ET AGREABLE
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    PARKING PAYANT

    TRANQUILLITE/DECOR/PROPRETE

    Stayed in August 2016

  • Reviewed: 20 August 2016

    8.8
    Modern city hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very quiet good location

    Stayed in August 2016

  • Reviewed: 19 August 2016

    7.9
    Absence de piscine
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Absence de piscine

    Stayed in August 2016

  • Reviewed: 9 August 2016

    10
    Close to Poy du Fou
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to Poy du Fou

    Stayed in August 2016

  • Reviewed: 9 August 2016

    9.2
    Very nice hotel.
    • Leisure trip
    • Family with older children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel. Great decor and good breakfast. A good example of the chain

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 January 2016

    8.8
    Our room was spacious and very comfortable.
    • Leisure trip
    • Couple

    Our room was spacious and very comfortable. Parking was easy, well-organised and inexpensive. Our dog was allowed to dine with us and the food was good. We would have stayed for longer if our itinerary had allowed.

  • Reviewed: 4 December 2015

    8.8
    Nice and fresh hotel, pleasant personnel wherever you meet...
    • Leisure trip
    • Family with older children

    Lacked training facilities which was somewhat a disappointment

    Nice and fresh hotel, pleasant personnel wherever you meet them such as reception, cleaning, restaurant etc. Breakfast was good but maybe a bit expensive. Good wifi connectivity as well. Excellent sound proofing from outside noise

  • Reviewed: 17 October 2015

    9.2
    Very friendly and efficient check in.
    • Leisure trip
    • Couple

    A bit expensive but just worth it. Restaurant choice a bit limited.

    Very friendly and efficient check in. Room in very good condition looking recently refurbished and with a very Comfy bed!

  • Reviewed: 4 October 2015

    7.1
    The location, cleanliness of the room.
    • Solo traveller

    Too expensive and over classed (just OK for 2* but no way it's 4* as advertised). Very poor breakfast for 15 € ! The view on a roof top with noisy A/C. Fridge not working and no safe.

    The location, cleanliness of the room.

  • Reviewed: 29 September 2015

    9.2
    Location excellent and parking easy.
    • Leisure trip
    • Couple

    Nothing really. ..staff could maybe have been a bit friendlier, and drinks in the bar were a bit pricey, but then again, it is a hotel.

    Location excellent and parking easy. Comfiest bed we've ever had! Brilliant shower.

  • Reviewed: 6 September 2015

    8.8
    It was very modern for France!
    • Leisure trip
    • Family with young children

    Wi-Fi was rubbish, could log on, but could not access any emails, or website.

    It was very modern for France! Usually its very basic in value hotels in France, but this place was plush, up-to-date and perfect location for a beautiful city centre.

  • Reviewed: 25 August 2015

    9.6
    Lovely clean modern hotel with all usual facilities.
    • Leisure trip
    • Group

    Lovely clean modern hotel with all usual facilities. Perfectly placed in centre of town with parking no problem over road. Wish we had stayed longer than one night!

  • Reviewed: 23 August 2015

    7.9
    Well located in centre of town
    • Leisure trip
    • Couple

    Restaurant not open Bar not open even though advertised Buffet breakfast seemed expensive so we didn't have it

    Well located in centre of town Room spotless Comfortable bed

  • Reviewed: 18 July 2015

    7.5
    Clean, centrally located and comfortable
    • Leisure trip
    • Couple

    We were unfortunate enough to stay here on a Sunday and couldn't get any food or even a glass of wine in the late afternoon as apparently the restaurant is closed!

    Clean, centrally located and comfortable

  • Reviewed: 21 May 2016

    7.5
    comfort and cleanliness of the room
    • Leisure trip
    • Couple

    No restaurant facilities on Sunday, no warning of this on booking

    comfort and cleanliness of the room

  • Reviewed: 17 April 2016

    10
    An well designed hotel with very nice and confortable rooms.
    • Business trip
    • Group

    An well designed hotel with very nice and confortable rooms.

  • Reviewed: 5 April 2016

    7.9
    shower, only hand held and small area.
    • Leisure trip
    • Couple

    shower, only hand held and small area. breakfast to expensive.

  • Reviewed: 16 October 2015

    10
    calmness high quality rooms good food central location...
    • Leisure trip
    • Couple

    calmness high quality rooms good food central location friendly staff very efficient

  • Reviewed: 8 October 2015

    10
    Very central location, extremely comfy bed, good price,...
    • Leisure trip
    • Couple

    Nothing.

    Very central location, extremely comfy bed, good price, very clean, powerful shower, large room. Bar and bistro next door excellent.

  • Reviewed: 11 September 2015

    8.3
    Placed in the downtown, with easy access and parking place...
    • Leisure trip
    • Family with young children

    Placed in the downtown, with easy access and parking place beside the hotel

  • Reviewed: 19 August 2015

    7.5
    Central location, and good but expensive food in the...
    • Couple

    Central location, and good but expensive food in the restaurant.

  • Reviewed: 17 August 2015

    10
    Luxurious feel
    • Business trip
    • Couple

    Luxurious feel

  • Reviewed: 14 August 2015

    10
    Clean, comfortable, quiet well equipped room
    • Leisure trip
    • Couple

    Clean, comfortable, quiet well equipped room

  • Reviewed: 11 August 2015

    9.6
    We arrived late and tired and were welcomed in a friendly...
    • Leisure trip
    • Couple

    Lack of food after 10.30 pm was a shame.

    We arrived late and tired and were welcomed in a friendly and understanding manner.

  • Reviewed: 19 July 2015

    9.6
    Everything
    • Business trip
    • Group

    Nothing

    Everything

  • Reviewed: 19 July 2015

    10
    Ideal location and excellent value for 5 star facilities.
    • Leisure trip
    • Couple

    Ideal location and excellent value for 5 star facilities.

  • Reviewed: 22 May 2015

    10
    the room was clean.
    • Business trip
    • Solo traveller

    the room was clean. very good breakfast, rich menu

There are also 13 reviews without text. These impact the overall review score.

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