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Reviews of Mercure Paris 15 Porte de Versailles 4 stars

6, Rue Saint Lambert, 15th arr., 75015 Paris, France

#909 of 1,578 hotels in Paris

Guests' Choice

Review score

Based on 342 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    8

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 - 55

  • Reviewed: 14 September 2018

    10
    Everything else was fantastic.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast could have started a little earlier. We were told it started at 6am during the week but when we came down at 6 were told 630.

    Everything else was fantastic.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.6
    Value for money, in a residential neighbourhood, so you are...
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 2 nights

    Value for money, in a residential neighbourhood, so you are away from the hustle and bustle and enjoy the genuine Parisian experience. Close to Metro and Bus. Room was well kept and breakfast is a good deal and served until much longer than accustomed too,

    Stayed in August 2018

  • Reviewed: 24 August 2018

    5.0
    I do not really like the location because it not walking...
    • Leisure trip
    • Group
    • Two Adjacent Rooms (4 adults)
    • Stayed 4 nights
    • Submitted via mobile

    I do not really like the location because it not walking distance to anywhere. The front desk receptionis, a guy around 5”and a little bit of bold, was terrible. He was not professionally and not friendly or helpful.

    Stayed in August 2018

  • Reviewed: 28 July 2018

    9.2
    La chambre nous a bien servi pendant la canicule
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    it wasn’t personally important to us but the hotel misrepresents itself as being located at the porte de Versailles when in fact it’s about a 15 minute walk from there. Also some kind of fire alarm went off at 8 o’clock in the morning and lasted for like five minutes no explanation or apology was ever given which we thought was a little odd

    The hotel was very clean the staff was nice and it was perfectly air-conditioned which was the reason why we came ( we actually live in the neighborhood and reserved for the night of the worst heat wave )

    Stayed in July 2018

  • Reviewed: 28 May 2018

    6.3
    Just a basic hotel
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Hotel will not take your special request seriously and only based on first come first served basis.

    If you don’t mind to stay away from the main attractions, this is the place for you with parking facilities.

    Stayed in May 2018

  • Reviewed: 14 May 2018

    9.6
    Nice place to stay at reasonable price.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nearby area is not top, but 2 metrolines in 3 min walk make it easy to get fast to any fancy location in Paris.

    Very friendly staff. Good value for the price.

    Stayed in May 2018

  • Reviewed: 29 January 2018

    10
    Helpful staff, clean, comfortable and affordable
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Could be seen as far out of the centre however if you don’t mind tubes it’s great, €20.10 for two gin and tonics wasn’t amazing but didn’t bother us too much. Room view was a gym but we didn’t mind

    The staff at this hotel were extremely helpful and friendly with directions and recommendations , the room was lovely and comfortable as well as the hotel being really clean. Great price and location.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    9.2
    The depositum of 75 EUR was a big surprise!
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    The depositum of 75 EUR was a big surprise! :( it has limited my travelling in Paris quite a bit. Please let information about deposit to be properly and clearly highlighted during the reservation process/confirmation emails.

    Stayed in December 2017

  • Reviewed: 31 December 2017

    6.7
    Room was always clean, the bed is very comfortable, the room...
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 8 nights
    • Submitted via mobile

    Wi-Fi horrible, even when you pay for premium account for wi-fi it makes no difference, the door to the toilet is like a door to the drawer, it's not big of a problem but definetily not good as well, the deposit which you paying when you coming to hotel not listed in the information of hotel which is very disappointing and though we left the room in the same shape as when we came and woman on reception said that she send money back I still didn't get my money back, will be discussing that issue with hotel and may be even further

    Room was always clean, the bed is very comfortable, the room as a whole not bad except for lack of normal drawers

    Stayed in December 2017

  • Reviewed: 7 November 2017

    9.6
    a relaxing stay in a hotel I would happily recommend to friends and family.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    nothing

    the hotel was spotlessly clean with comfortable beds and soft pillows, friendly professional staff and an excellent selection of food for breakfast. it was only a few minutes walk to restaurants and three different metro stations. there were three different supermarkets plus a fresh fruit shop within a minute of the hotel and hairdressers and beauticians nearby. it was an ideal choice for our four day break.

    Stayed in October 2017

  • Reviewed: 14 September 2017

    6.7
    Even though the room is small it was confortable.
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    The price for parking is very high and you are charged with a very big garanty tax 50 euro/day/person.

    Even though the room is small it was confortable.

    Stayed in September 2017

  • Reviewed: 29 August 2017

    7.5
    Clean room, safe location, friendly staff, decent bedroom...
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights

    45mins walking distance to city centre attractions but good public transport connections.

    Clean room, safe location, friendly staff, decent bedroom size, quiet

    Stayed in August 2017

  • Reviewed: 12 August 2017

    7.5
    Simple, nice and well maintained hotel with helpful staff in the morning and afternoon.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Small thing...Asked for some teabags for the room but they could not accommodate the request as the breakfast area was closed. The bedroom floor was not seemed to be vacuumed.

    The bed was extremely comfortable. Good staff and very good value for money.

    Stayed in August 2017

  • Reviewed: 30 June 2017

    6.7
    Good, businesslike hotel.
    • Leisure trip
    • Family with young children
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    A couple of things in the bathroom weren't as clean as they could have been.

    Very friendly staff. Good breakfast. Comfortable, quiet room. Good access to metro.

    Stayed in June 2017

  • Reviewed: 26 June 2017

    6.3
    Paris
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Poor communication between booking.com and hotel as we were asked to pay for breakfast only for me to produce an email which said and confirmed tgat breakfast was actually included

    We had the maintenace manager swearing in front of us at reception. The next day the lady cleaning the room actually almost forced us out of the room at 11 am so that she could clean. I had to stand my ground and tell her to wait as we were getting ready to go out for the day

    Stayed in June 2017

  • Reviewed: 15 May 2017

    10
    Very enjoyable stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bigger room would be great. Limited space between the wall and end of bed which was the walkway in the room.

    Comfortable rooms. Friendly staff. Good choice of breakfast menu.

    Stayed in May 2017

  • Reviewed: 25 April 2017

    6.7
    Done the job but could find a better hotel on my next visit.
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room very small, especially the bathroom! Could not fit two of us in at once which was a shame. Location not scenic at all and not suited to tourists.

    Bed was comfy and staff very good.

    Stayed in April 2017

  • Reviewed: 23 March 2017

    7.5
    Comfortable 4* hotel
    • Business trip
    • Solo traveller
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 1 night

    Jus a standard hotel. No Wow's in the customer experience

    Comfortable 4* hotel. Good bed. Clean. Close to Porte de Versaille, walking distance. Quiet neighbourhood

    Stayed in March 2017

  • Reviewed: 23 November 2016

    10
    Excellent service .
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent service . I stay many hotels all over the world , All I can say that never received this kind of service from any where in the world . Thanks

    Stayed in November 2016

  • Reviewed: 11 September 2018

    10
    Everything
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in September 2018

  • Reviewed: 28 August 2018

    6.7
    Good
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good

    Good

    Stayed in August 2018

  • Reviewed: 25 July 2018

    8.8
    Great value for the money and it’s clean and very friendly helpful staff.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All little bit small, but that’s Paris for you.

    It was great value for the money and the location was good with very friendly helpful staff.

    Stayed in July 2018

  • Reviewed: 17 July 2018

    5.0
    They charged me €100 for breakfast when I had already paid.
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    They charged me €100 for breakfast when I had already paid.

    Stayed in July 2018

  • Reviewed: 25 April 2018

    9.2
    Enjoyable
    • Business trip
    • Solo traveller
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 1 night
    • Submitted via mobile

    The room service wasn't available for dinner.

    The bed was comfortable, room quiet and good location

    Stayed in April 2018

  • Reviewed: 27 February 2018

    2.5
    Basic like a Travel lodge
    • Business trip
    • Solo traveller
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Basic like a Travel lodge

    Stayed in February 2018

  • Reviewed: 29 January 2018

    8.3
    Comfortable hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Check in was easy, staff was accommodating. I like the ambience of the hotel lobby and for the room it is consideredspacious for Paris standard

    Stayed in December 2017

  • Reviewed: 23 January 2018

    8.8
    The wifi was slow.
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 5 nights
    • Submitted via mobile

    The wifi was slow.

    Stayed in December 2017

  • Reviewed: 26 September 2017

    5.4
    Convenient location for work, uncomfortable bed and overpricd
    • Business trip
    • Solo traveller
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 1 night

    The bed was very uncomfortable. The hotel is overpriced for what it is.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    9.0
    Stayed here many times.
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 2 nights

    Stayed here many times.

    Stayed in September 2017

  • Reviewed: 31 July 2017

    6.7
    Location
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights

    Room was too small

    Location

    Stayed in July 2017

  • Reviewed: 28 July 2017

    9.2
    The service.
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 3 nights

    The service.

    Stayed in July 2017

  • Reviewed: 20 July 2017

    7.5
    Clean smart
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Clean smart

    Stayed in July 2017

  • Reviewed: 3 July 2017

    6.3
    It could have been better.
    • Business trip
    • Solo traveller
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 5 nights

    Breakfast without vegetables is in French style (coffee and cakes). Quite expensive comparing to the quality.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    7.1
    a clean neat comfortable and happy space to spend a few days in
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    cupboard space very small

    rooms very neat and comfortable and staff very helpful and friendly

    Stayed in June 2017

  • Reviewed: 1 June 2017

    9.6
    Great value for money!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff, super clean immaculate rooms and nice bathroom. 8 mins walk to metro.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    10
    Comfortable beds and very clean room
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable beds and very clean room

    Stayed in April 2017

  • Reviewed: 26 April 2017

    9.6
    Perfect Price/Quality Index
    • Leisure trip
    • Family with young children
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 4 nights

    personnel were very kind and talented.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    9.2
    Great hotel with great staff
    • Leisure trip
    • Couple
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    The parking space is abit cramped

    Stayed in April 2017

  • Reviewed: 16 January 2017

    7.5
    Review Sauer Dec2016
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All good; area felt a little unsafe, but proved not to be.

    We did not have meals at the hotel. All else was really good, thank you.

    Stayed in December 2016

  • Reviewed: 3 January 2017

    3.3
    2star, not 4star
    • Leisure trip
    • Family with young children
    • Non-Smoking Standard Room with 1 Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Food, room very very small and so much noise

    Nothing

    Stayed in January 2017

  • Reviewed: 18 December 2016

    10
    perfect choice for the price.
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    perfect choice for the price. centre of Old Paris, not far from Effiel Tower, plenty of stores around, convinient to have lots of great resturants.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 May 2016

    5.0
    I liked the location of the hotel as it was close to where I...
    • Business trip
    • Solo traveller

    I didn't like the fact that there wasn't any airconditoning at all when it was hot and humid during the 5 days that I stayed there. The reason being that it's normal in Paris hotels not to turn on their airco units during the so called 'colder months'. However it was very sunny and temperature for first two days was over 26degrees. In addition to that, I stayed at level 6 and I could always hear the water flushing/going down. Perhaps the plumbing in an old building is pretty bad. It was very hard to go to sleep and I had to have my earphones on or put on the music to put myself to sleep! Very annoying indeed!

    I liked the location of the hotel as it was close to where I needed to be early in the morning. The rooms were modern and clean.

  • Reviewed: 9 September 2015

    9.2
    Professional staff, helpful, very clean hotel and room.
    • Business trip
    • Solo traveller

    The breakfast : for the price of 17 euros, bread and croissants were the industrial kind not fresh. Very few fruits. Only two choices of not tasty cheese. For France, it was a let down! It was a 20 minute walk to the exhibition at Porte de Versailles, which is tiring twice a day in heels for 5 days.

    Professional staff, helpful, very clean hotel and room.

  • Reviewed: 23 May 2015

    9.5
    This is our 3rd or 4th visit and the location is perfect for...
    • Leisure trip
    • Couple

    The only negative we can think of is that the rooms are a bit small

    This is our 3rd or 4th visit and the location is perfect for us. The facilities are modern, clean, comfortable and the staff very professional and friendly,

  • Reviewed: 16 April 2015

    3.8
    Nothing except availability of wi fi and a/c and hot...
    • Leisure trip
    • Group

    Tiny rooms. Doubtful cleanliness Old facilities ( bathroom, elevator) Unremarkable staff

    Nothing except availability of wi fi and a/c and hot water

  • Reviewed: 25 October 2015

    7.5
    Location, staff, and the many nearbye restaurants and cafes
    • Business trip
    • Couple

    Breakfast to expensive and the beds were to hard.

    Location, staff, and the many nearbye restaurants and cafes

  • Reviewed: 21 September 2015

    8.3
    Well located via Metro.
    • Leisure trip
    • Couple

    Breakfast not included

    Well located via Metro. Clean and well organised.

  • Reviewed: 28 July 2015

    7.1
    Facilities and decoration sufficient but basic
    • Business trip
    • Solo traveller

    Facilities and decoration sufficient but basic

  • Reviewed: 30 June 2015

    8.8
    The excellent support by the receptionist (Virginia) who...
    • Leisure trip
    • Couple

    The excellent support by the receptionist (Virginia) who organised transport during the Taxi strike.

  • Reviewed: 11 June 2015

    8.3
    Location.
    • Leisure trip
    • Solo traveller

    Location. Staff friendly helpful and polite. Breakfast room light and airy. Very comfortable bed. Clean.

  • Reviewed: 4 May 2015

    9.2
    Very cozy and clean
    • Leisure trip
    • Couple

    To close to the school, I little bit noisy

    Very cozy and clean

  • Reviewed: 2 May 2015

    7.1
    Pretty decent.
    • Leisure trip
    • Solo traveller

    A bit pricey for such a remote location. wi-fi a bit on the slow side.

    Pretty decent.Comfortable bed.

  • Reviewed: 7 April 2015

    9.2
    Very Clean and cozy!
    • Leisure trip
    • Couple

    The double bed

    Very Clean and cozy!

  • Reviewed: 2 April 2015

    6.7
    Room.
    • Business trip
    • Solo traveller

    Internet. No mini bar in the room no lunch service before 6 pm. I felt it is a 3 stars hotel.

    Room. Staff.

  • Reviewed: 9 February 2015

    6.7
    Room was too cold and not enought cloths to warm yourself on...
    • Business trip
    • Group

    Room was too cold and not enought cloths to warm yourself on the bed.

There are also 39 reviews without text. These impact the overall review score.

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