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Reviews of Mercure Paris Gobelins Place d'Italie 4 stars

8 bis Avenue de la Soeur Rosalie, 13th arr., 75013 Paris, France

#1320 of 1,600 hotels in Paris

Guests' Choice

Review score

Based on 183 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    6.6

  • Free WiFi

    7.3

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Showing 1 - 48

  • Reviewed: 5 September 2018

    6.3
    Okay, but not the best.
    • Business trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 1 night

    The room was small and not real clean. The glass shelf next to the bed was dirty (not just dust). Also the sink and the stand of the sink where not very shiny. Breakfast was a bit simple. Parking is hard. We have a fairly large car and it hardly fitted through the small passage two floors down underneath the hotel. For this amount of money you expect more.

    The bed was comfy and the girl at the counter friendly.

    Stayed in September 2018

  • Reviewed: 25 August 2018

    4.2
    the reservation didnt correspond to the offer on booking
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights

    the reservation didnt correspond to the offer on booking No transport ticket and brochure from Paris provided at the reception Poor quality of Staff at the reception

    Stayed in August 2018

  • Reviewed: 23 July 2018

    6.3
    We loved the location of the property for easy access in and...
    • Couple
    • Superior Double Room with Panoramic View
    • Stayed 8 nights
    • Submitted via mobile

    The bedroom was small and the bathroom smaller still. The building itself is great, but looks tired and is in desperate need of some TLC, especially the outside areas. Attention to detail was lacking throughout the hotel in our opinion, both in the planning of rooms and the services provided. Two people sharing a room, but tea and coffee making replenishments if made were left for one person. The patio and outside area have the potential to be lovely, but cushions for the outdoor furniture wasn’t put out and we had to go looking for them, the entire outdoor area was unswept and tables weren’t cleaned down or wiped. There are no drawers in the rooms and only four coat hangers provided. Staff were friendly and very helpful, but had the attention to detail been made our requests of them wouldn’t have been necessary.

    We loved the location of the property for easy access in and out of the city and sightseeing. There are also some great places with in easy walking distance to visit.

    Stayed in July 2018

  • Reviewed: 11 June 2018

    7.5
    Very close to Metro which makes it easy to get to places.
    • Business trip
    • Couple
    • Superior Double Room with Panoramic View
    • Stayed 4 nights

    Very close to Metro which makes it easy to get to places. If you're into it you could even walk to Notre Dame/Louvre etc. Would stay there again.

    Stayed in June 2018

  • Reviewed: 27 February 2018

    8.3
    Great stay in a nice comfortable, clean hotel.
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights

    No complaints at all.

    Great area, close proximity to restaurants and the Metro. The hotel had a lovely little courtyard; our room was comfortable, the bathroom was nice, all very clean.

    Stayed in February 2018

  • Reviewed: 26 January 2018

    9.2
    the hotel was the highlight because the weather was terrible and my girlfriend was very unwell haha
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Was told that payment would be made when I arrived at the hotel, but it was taken out about 3 weeks before I arrived. Thankfully I had the money in my account, otherwise I wouldn't have been too happy!

    Room was tidy and spacious, nice mini bar as well. Staff were very friendly and went out their way to help us print out tickets from my email or sightseeing and also allowed us to check in early which was an added bonus!

    Stayed in January 2018

  • Reviewed: 23 January 2018

    5.8
    Clean and quite only
    • Solo traveller
    • Superior Double Room with Panoramic View
    • Stayed 5 nights
    • Submitted via mobile

    There is no complementary water. When they served the room service the attitude was aggressive. The room service food was not good at all, the cost and star rate is not worth the money spent. And I had to remind the receptionist at check out to give me the difference of my money back.

    Clean and quite only

    Stayed in January 2018

  • Reviewed: 27 June 2017

    7.5
    Great location, access to public transport, plenty of restaurants nearby, shopping centre close by.
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The lobby area is very small, some staff could have been friendlier.

    The rooms are very quiet. The breakfast was good. The location is excellent, it is very clean.

    Stayed in June 2017

  • Reviewed: 1 October 2018

    2.9
    Not worth staying in
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Garden View
    • Stayed 1 night

    staff were rude and very unhelpful. Our rooms were not ready until late afternoon,instead of 2

    Stayed in September 2018

  • Reviewed: 24 July 2018

    10
    Central location but tucked away so quiet
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Central location but tucked away so quiet

    Stayed in July 2018

  • Reviewed: 10 July 2018

    10
    Great Location
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms could be modernised

    Great Location Friendly Staff Given Room with an Eiffel Tower View

    Stayed in July 2018

  • Reviewed: 26 May 2018

    8.8
    A neighbourhood feel in Paris.
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Towels shouldn't be changed daily when they are hung up.

    We keep coming back to mercure gobelins. I like the location and the hotel.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    10
    Paris / Nice trip
    • Leisure trip
    • People with friends
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Quiet location . Big comfortable beds after a days sight seeing

    Ideal for metro and close to some good local restaurants and bars

    Stayed in May 2018

  • Reviewed: 8 April 2018

    9.2
    Convenient to metro station and good eating places.
    • Leisure trip
    • People with friends
    • Classic Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Room was very small.

    Convenient to metro station and good eating places.

    Stayed in April 2018

  • Reviewed: 26 October 2017

    6.7
    Not very comfortable
    • Business trip
    • Solo traveller
    • Classic Double Room with Garden or Courtyard View
    • Stayed 1 night

    Breakfast, parking and small bathroom

    Breakfast is average and parking is almost impossible

    Stayed in October 2017

  • Reviewed: 4 September 2017

    8.3
    Good location and many restaurant around.
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Good location and many restaurant around. If be back, i would stay here again.

    Stayed in August 2017

  • Reviewed: 13 June 2017

    7.5
    Good place to stay.
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Room smelt like someone had smoked in it previously.

    Good transport links. Very comfortable massive super king bed.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.5
    Friendly staff, great check-in and out.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    Ugly view. Poor value of money, small room size.

    Friendly staff, great check-in and out.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    7.9
    Great location and proximity to the main sights.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small even for Paris standards.

    Great location and proximity to the main sights. Nearby metro station.

    Stayed in April 2017

  • Reviewed: 21 April 2017

    8.3
    Great place for a quiet night in paris with a small breakfast buffet, nearby metro/bus hub.
    • Business trip
    • Solo traveller
    • Classic Double Room with Garden or Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    Great location neer Public transport hub, but still a quiet room.

    Stayed in April 2017

  • Reviewed: 9 April 2017

    5.4
    Wireless poor and car parking for small car mainly
    • Business trip
    • Solo traveller
    • Classic Double Room with Garden or Courtyard View
    • Stayed 4 nights

    Wireless poor and car parking for small car mainly

    Stayed in April 2017

  • Reviewed: 27 March 2017

    7.5
    Good location but quite a distance from CDG airport requiring considerable travelling
    • Leisure trip
    • Couple
    • Classic Double Room with Garden or Courtyard View
    • Stayed 3 nights

    Better selection and quality of breakfast. No breakfast tea available although advertised

    Very pleasant and helpful staff

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    9.6
    Extremely conveniently located for access from main train...
    • Leisure trip
    • Group

    Room compact (but this is usual for Paris) and toiletries a tad basic (no hair conditioner, small tablet soap rather than hand wash). Mini bar is well stocked but prices not displayed - be careful! Make sure you're carrying a photo ID at check in.

    Extremely conveniently located for access from main train stations and to central sites. Good range of restaurants in the Avenue Des Gobelins (recommend Dolce Romana). Efficient housekeeping services in the hotel, which is surprisingly quiet given the bustle of the area (if you book a courtyard-facing room this is set back some way from the street). We'd definitely return!

  • Reviewed: 3 April 2016

    8.8
    Location!
    • Leisure trip
    • Couple

    Breakfast could have be a bit more things to offer, but the quality was good!

    Location! Close to a big metro point. Here you have a good start point for your trip around Paris. Very good and understanding hotel management if you have any trouble they will sort it out for you.

  • Reviewed: 6 January 2016

    7.9
    Very quite location with very nice court yard and...
    • Leisure trip
    • Couple

    Mini bar quite expensive, mainly the bathroom and the bedroom need some refurbishment.

    Very quite location with very nice court yard and comfortable bed.

  • Reviewed: 4 January 2016

    4.6
    The location.
    • Leisure trip
    • Family with young children

    This hotel should be rated down from 4 stars to 2 stars maximum. We were very uncomfortable and extremely disappointed with the poor quality. The room was very small with heavy humidity. Unless it is fully refurbished soon, I would not recommend this place. R.W. (Luxembourg)

    The location.

  • Reviewed: 13 October 2015

    8.8
    Excellent location, short walk to metro, from which city...
    • Leisure trip
    • Couple

    Excellent location, short walk to metro, from which city centre can be accessed in minutes. Short walk to the impressive Italie Deux shopping mall and local cafés. Comfortable, clean and quiet room. Friendly staff.

  • Reviewed: 16 July 2015

    7.9
    The hotel was lovely, clean and pleasant staff.
    • Leisure trip
    • Couple

    The hotel was lovely, clean and pleasant staff. The rooms were cleaned and fresh towels were added every day. We didn't eat in hotel so cannot comment on this aspect. The hotel is located a little out of the busy city centre but is well connected with nearby metros. There is also a wide range or restaurants, markets, and a shopping complex nearby. Would definitely recommend this hotel.

  • Reviewed: 5 June 2015

    9.2
    -Excellent location.
    • Leisure trip
    • Solo traveller

    -The bedroom was too small for what I am used to. -The amount of condensation in the windows each morning would meet the water needs of a small African nation.

    -Excellent location. -Very comfortable beds. -Weirdly, I liked Mercure's shower gel. -Nice, helpful and friendly staff. -Quiet and relaxing. -Retractable hanging line. -Value for money for Paris standards. -Place d'Italie shopping centre and underground is a minute away.

  • Reviewed: 30 May 2015

    9.6
    Close to metro, restaurants.
    • Leisure trip
    • Couple

    Room a little 'tired' in some ways, curtains, wallpaper. Two single doonas in one cover odd and heavy but blanket supplied upon request.

    Close to metro, restaurants. Lovely garden. Window opened and able to have it open all night as no street noise etc.

  • Reviewed: 21 May 2015

    7.9
    The bed, the silence in the room and of the ventilation!
    • Solo traveller

    Weak wi-fi, dust behind and near the fridge

    The bed, the silence in the room and of the ventilation!!!, the staff, location. I did not have breakfast...

  • Reviewed: 12 May 2015

    8.8
    Friendly staff, good quiet location away from the hustle and...
    • Leisure trip
    • Couple

    The only thing is that the room we were in had been cleaned and tidied, however we believe it had been set up for longer than a day before we arrived as there was a bit of dust on the coffee lids and on the surfaces.

    Friendly staff, good quiet location away from the hustle and bustle. But easy to get to the main tourist sites by Metro and some really nice restaurants around the hotel to grab dinner or breakfast.

  • Reviewed: 23 March 2015

    5.0
    Good location, metro takes you everywhere, there was a...
    • Leisure trip
    • Group

    One of the staff was very friendly, but can't say that about the other two staff :( There were people try to rob us at the metro station, so be careful with your bags and don't travel alone late in the night with metro!!!

    Good location, metro takes you everywhere, there was a sunday market near by where you can get great street food!

  • Reviewed: 3 May 2016

    7.9
    Comfy decent sized rooms
    • Leisure trip
    • Solo traveller

    Comfy decent sized rooms

  • Reviewed: 22 April 2016

    7.5
    the room was very quiet although near a Boulevard.
    • Business trip
    • Solo traveller

    the room was very quiet although near a Boulevard.

  • Reviewed: 12 April 2016

    3.3
    Poor
    • Leisure trip
    • Couple

    There are no comments available for this review

  • Reviewed: 25 March 2016

    9.6
    Comfy beds and reception staff printed rugby tickets for us
    • Leisure trip
    • Group

    Cleaner knocked the door 3 times on the morning

    Comfy beds and reception staff printed rugby tickets for us

  • Reviewed: 15 March 2016

    9.6
    Very confortable room and quiet.
    • Leisure trip
    • Couple

    All was perfect

    Very confortable room and quiet.

  • Reviewed: 12 March 2016

    7.9
    Staff very friendly - Good breakfast
    • Business trip
    • Solo traveller

    Facilities limited but garden when open in warmer weather will greatly improve on this

    Staff very friendly - Good breakfast

  • Reviewed: 15 December 2015

    9.6
    We love the location, as it's near a Metro but more...
    • Leisure trip
    • Couple

    We love the location, as it's near a Metro but more importantly for us close to Rue Mouffetard. The building is in a quiet location.

  • Reviewed: 30 November 2015

    8.3
    Location is convenient, very close to Metro.
    • Leisure trip
    • Couple

    Location is convenient, very close to Metro.

  • Reviewed: 19 October 2015

    7.5
    - Small but well equipped room
    • Leisure trip
    • Couple

    - Wi Fi connection very unstable

    - Small but well equipped room

  • Reviewed: 23 August 2015

    7.5
    Location and staff service
    • Leisure trip
    • Couple

    Size of room. And facilities

    Location and staff service

  • Reviewed: 10 July 2015

    7.9
    Good location and very clean
    • Leisure trip
    • Couple

    Good location and very clean

  • Reviewed: 25 May 2015

    7.9
    A breakfast was super !
    • Leisure trip
    • Couple

    A breakfast was super !

  • Reviewed: 10 May 2015

    7.1
    Location was great!
    • Leisure trip
    • Couple

    Very small room!

    Location was great! Very close to the metro station. Hotel was nice and clean! Complementary coffee and tea in the room.

  • Reviewed: 3 May 2015

    7.5
    The location is good, just a min to reach metro
    • Leisure trip
    • Couple

    There's a false fire alarm at mid night and hotel staff reacted so slow

    The location is good, just a min to reach metro

  • Reviewed: 10 March 2015

    7.1
    Location
    • Leisure trip
    • Couple

    Was disappointed to be hit with a parking charge at the end of our stay, nowhere does it mention a charge when booking.

    Location

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