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Reviews of Mercure Paris la Défense Grande Arche 4 stars

17-20 Esplanade Charles De Gaulle - Rue Des Trois Fontanot, 92000 Nanterre, France

#12 of 15 hotels in Nanterre

Guests' Choice

Review score

Based on 413 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    7.1

  • Staff

    8

  • Value for money

    6.5

  • Free WiFi

    7.8

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Showing 1 - 75

  • Reviewed: 18 June 2018

    4.2
    price was good, location was close to RER A
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    normally people should like their work and if not should change it and not bother others. also I believe managers should provide training. In sunday afternoon I referred to the reception. - which is strangely merged with bar- and asked for tea and surprisingly got the following answer from the young operator guy whom I believe was responsible for everything; "tea is not for now and you can have your tea at breakfast" !!!!!!!!! he continued angrily; " I have gone to university to learn and do professional job. I am not a barman." !!!!!!!! I hope I could receive some explanations from them.

    price was good, location was close to RER A

    Stayed in June 2018

  • Reviewed: 3 May 2018

    8.3
    Friendly & comfortably
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The price for breakfast is huge - When travelling with children I would recommend the boulangerie around the corner.

    Very helpful en kind staff. And the coffee and tea making facilities in the room - I love the nespresso machine!

    Stayed in May 2018

  • Reviewed: 1 May 2018

    9.2
    good and confortable
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    breakfast need more vegetarian like tomate, concombre .... Parking need more signes or / juste add address information to the announcement !!

    staff welcoming,bed confortable, good breakfast

    Stayed in April 2018

  • Reviewed: 27 March 2018

    7.1
    Ok recently refurbished room.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Entrance to the hotel not obvious. RER vibrations woke me up early morning...

    Ok recently refurbished room. Great location - close to La Defense, Uarena, RER...

    Stayed in March 2018

  • Reviewed: 16 March 2018

    4.5
    Very disappointed.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    This hotel is wrongly called Paris La Défense Grande Arche. I booked it thinking it was close from the Grande Arche (for my meeting) but it is far from it so you need to take the RER (Nanterre) to go to la Défense (Esplanade) or walk 20 min to the Arche. If you have a meeting at la Défense, please double check. I should have and not rely on a name... There was no air conditioning in the room. It was very hot. Open the window, it is noisy outside so I was not able to sleep at all. The guy came and told me it is not on as it is "winter" ??? The breakfast: I had to ask to clean a table for me...?? None of those very young employees went to a Hotel School to learn how to serve in a hotel. The plates were dirty, poor choice of food...ANYWAY, is this a Mercure ? I had the feeling that the hotel was being neglected.

    The guy at the reception desk realised how pissed I was because of this "location" trick and was nice. He upgraded me to the room Privilege. It was well equipped and designed. The temperature problem was the only issue but a major issue unfortunately.

    Stayed in March 2018

  • Reviewed: 14 February 2018

    4.2
    Very Disappointing
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Lack of Restaurant and bar facilities due to unknown refurbishment. Uncomfortable bed and pillows, paper cups in room for tea / coffee.

    Nothing unfortunately

    Stayed in February 2018

  • Reviewed: 28 January 2018

    2.5
    I will not go back...ever
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Hotel is in 2 parts. If you are unlucky enough to be in the second part you need to walk cross a square (300m) to have breakfast, or see staff, or check out. So you lose a lot of time. Check in out takes forever; they tell you they will send the invoice via email, nothing ever came, I had to chase them several time to date I still do not have an invoice to use for my expense claim. Room are nothing like what you see on the website. I had mould in my bathroom. I would not pay 10% of the price they ask for to stay in that hotel. Very unhappy with the experience.

    Nothing

    Stayed in January 2018

  • Reviewed: 6 December 2017

    4.2
    The only positive thing is the location, where you have the...
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hotel has 2 buildings one with a small reception and lobby and the other one with a different entrance without even a reception which is weird and risky. This building should be renovated, it’s too old and the whole entrance concept should be reviewed

    The only positive thing is the location, where you have the Nanterre prefecture RER station steps away from the hotel

    Stayed in December 2017

  • Reviewed: 16 November 2017

    5.4
    There was nothing particular - it is a standard hotel.
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    Rather poor choice for breakfast; the staff did not clean tables promptly at breakfast.

    There was nothing particular - it is a standard hotel. Very close to a RER station.

    Stayed in November 2017

  • Reviewed: 26 October 2017

    7.1
    Would stay again but only if going to the U stadium.In saying that the metro from city centre simpl
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 1 night

    Paper cups in the room for coffee Room was expensive £249 .00 then had to pay tax when we arrived on top of this, Wasn t particularly special...small bed creaky and small/average size room No bar when we got back in the evening except a fridge in reception that you could buy something for the room or sit in reception

    We travelled to a show at the U stadium so the hotel was near.The staff were excellent and very helpful

    Stayed in October 2017

  • Reviewed: 24 October 2017

    5.4
    One night ok
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Room was very noisy - you could easily hear public transportation noise - despite wearing ear plugs... Room could have been cleaner.. was a bit tired also.

    Location

    Stayed in October 2017

  • Reviewed: 17 August 2017

    5.4
    very near to the metro station.
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    Rooms are very small & gloomy. No proper amenities in the hotel. Restaurant is only there for breakfast & not having any service available.

    very near to the metro station.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    5.8
    Breakfast was very good (good variety and quality)
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    The room was gloomy and noisy (trains passing by). The air conditionning wasn't efficient but noisy.

    Breakfast was very good (good variety and quality)

    Stayed in July 2017

  • Reviewed: 10 July 2017

    7.9
    I booked through booking.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked through booking.com and it came to £174 for two nights, however when I arrived my bill was £220. This was not clear on booking that this could change. The location is good because it's opposite my boyfriends flat.

    Stayed in July 2017

  • Reviewed: 11 May 2017

    7.5
    Privilege room was very nice: bed & pillows were extra...
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 2 nights

    Breakfast wasn't exceptional; Pancakes were cold. No bathtub, but that didn't impact too much on my stay.

    Privilege room was very nice: bed & pillows were extra comfy and the Nespresso machine in the room is definitely a bonus! Staff in Reception was very nice and friendly.

    Stayed in May 2017

  • Reviewed: 30 January 2017

    7.9
    Not as close as advertised!
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    I wanted a walk after being in an office all day & the Booking. Com website said it was 0.6km from La Defense but Google maps said it was 1.8km. Got totally lost & ended up having to take a taxi. So close to the station the room shook when trains went through!

    Being close to a Metro station.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    9.6
    Good, comfortable stay.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    I arrived quite late because my Eurostar was delayed and there was no one at reception and the doors didn't open. My French friend helped me phone the hotel but it would have been a bit tricky had I been on my own.

    The hotel was in an excellent location. It was right near my friends flat. Its near a little supermarket and a café which was convenient as well as being right next to a metro station.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    10
    Brilliant
    • Leisure trip
    • Family with young children
    • Family Room Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Although apartment was separate from hotel. It was very comfortable for a family and staff came running to serve you in the apartment. One staff member really stood out and went the extra mile. Her name was Fatouma.

    Stayed in December 2016

  • Reviewed: 6 December 2016

    7.5
    Good location, carefull when booking with apartment Hotel with kitchen less than 4 nights stay...
    • Leisure trip
    • Family with young children
    • Family Room Apartment
    • Stayed 2 nights

    During the booking, it was not clear about the kitchen rules and pricing. after booking, you will find the kitchen is available for minimum of 4 nights stay and you are then informed at the counter that it would cost you 20eur/day to hvae it open (since we brought our own groceries with us, thinking that we have a kitchen available) we are forced to pay 40eur extra for 2 nights....

    Location, accessibility and easy to find parking spots around the hotel.

    Stayed in December 2016

  • Reviewed: 20 October 2016

    7.9
    One night business stay
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room - Aparthotel
    • Stayed 1 night

    There was a stale smoky smell in the room which was rather unpleasant. There was no English breakfast tea in the room or at breakfast.

    The room was well equipped and comfortable, but rather old fashioned. The room service was excellent.

    Stayed in October 2016

  • Reviewed: 20 October 2016

    5.0
    Extremely overpriced for its offerings
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    The hotel's standard is not far off what you get in budget hotels for one thrid of this rate. The room is clean and decent, but very modest. Generally the building is old and you can see that it needs some renovations and painting (on the corridors you can see paint coming off the wall). For the same rate you can find significantly better options. Would not stay again.

    Stayed in October 2016

  • Reviewed: 27 July 2016

    9.2
    Room was lovely, quiet - helped by door closing bedroom from...
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location meant a bit of a treck into Central Paris but easy enough to do. Nanterre itself quiet if you wanted to stay around the area rather than go into Paris.

    Room was lovely, quiet - helped by door closing bedroom from 'hall way' and therefore noise from the corridors. excellent facilities including fridge, coffee machine, free wifi and lovely bathroom.

    Stayed in July 2016

  • Reviewed: 10 May 2018

    10
    The staff are very professional and very friendly.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff are very professional and very friendly. The hotel is very pleasant with the patio. Well done!

    Stayed in May 2018

  • Reviewed: 11 April 2018

    9.2
    By train we are very close to everything !
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable rooms and the staff was very helpful and amazing! Thanks

    Stayed in April 2018

  • Reviewed: 9 April 2018

    8.8
    Great comfortable hotel close to the Rer, ideal for a short stay in Paris.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All the staff in reception were super friendly and so willing to help us out.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    4.6
    Nothing in particular
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lift didn't work. Mattress not comfortable. Staff didn't speak good English

    Nothing in particular

    Stayed in March 2018

  • Reviewed: 2 February 2018

    8.3
    lack of healthy option for breakfast as well as hot option...
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    breakfast options

    lack of healthy option for breakfast as well as hot option was not available anymore in late morning

    Stayed in February 2018

  • Reviewed: 7 December 2017

    6.7
    Correct
    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Le rer passant en souterrain

    Stayed in December 2017

  • Reviewed: 6 December 2017

    4.2
    The location is good where you have access to the RER...
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was disappointing except the location

    The location is good where you have access to the RER station steps away from the hotel

    Stayed in November 2017

  • Reviewed: 27 October 2017

    10
    My stay was perfect for business.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    My stay was perfect.

    Bed was comfortable and the Breakfast was delicious. Thanks

    Stayed in October 2017

  • Reviewed: 24 October 2017

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    The whole experience was excellent

    Stayed in October 2017

  • Reviewed: 22 October 2017

    8.8
    Parfait
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Situation de l'hotel 2 secondes RER.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    6.7
    Toilet and bathroom must not be seperated
    • Business trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 2 nights

    Toilet and bathroom must not be seperated

    Stayed in September 2017

  • Reviewed: 4 August 2017

    7.5
    Room was very comfortable
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 2 nights

    The restaurant and bar were closed during periode in july and august.

    Room was very comfortable

    Stayed in July 2017

  • Reviewed: 31 July 2017

    9.6
    Very nice stay
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 12 nights
    • Submitted via mobile

    Location is very convenient staff is helpful

    Stayed in July 2017

  • Reviewed: 31 July 2017

    6.3
    Rooms & furnishing are a bit old in the second wing of...
    • Business trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    Rooms & furnishing are a bit old in the second wing of the hotel

    Stayed in July 2017

  • Reviewed: 27 July 2017

    7.9
    Good value for money!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Parking kind of expensive.

    Good place very close to the public transport and somehow close to Paris.

    Stayed in July 2017

  • Reviewed: 19 July 2017

    7.9
    Good value for money !
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    The parking is a little bit expensive for guest.

    The breakfast was excellent. Excellent location in Nanterre.

    Stayed in July 2017

  • Reviewed: 17 July 2017

    7.1
    Metro station just under the hotel and you hear the metro...
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 1 night

    Metro station just under the hotel and you hear the metro noise in the room. Also wifi connection is poor in the room.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    8.3
    Bed was very comfy!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room service was poor.

    Bed was very comfy!

    Stayed in July 2017

  • Reviewed: 3 June 2017

    5.8
    close to the metro station
    • Business trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 4 nights
    • Submitted via mobile

    equipment of the room is quite oldfashioned, hairs in the bathtube probably from previous guest

    close to the metro station

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.5
    Good location near to the Metro station.
    • Leisure trip
    • Couple
    • Standard Room with 2 Single Beds
    • Stayed 5 nights

    Good location near to the Metro station. Good restaurant and bar in hotel. Plenty of shops, market and restaurants nearby.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    6.7
    Forget about breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was over €18 per person per night. We could hear the trains from the adjacent station in our third floor room.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    7.5
    Price/Quality was good
    • Leisure trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 2 nights

    The sound of the metro trains at night.

    The courtesy of the reception team.

    Stayed in April 2017

  • Reviewed: 30 April 2017

    8.8
    Great location and great over all stay.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not much, but i would say rooms and bathroom are starting to look dated.

    Great location and great over all stay. Very organised and excellent staff.

    Stayed in April 2017

  • Reviewed: 22 March 2017

    7.1
    Cleanliness in toilet could be improved
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Cleanliness in toilet could be improved

    Stayed in March 2017

  • Reviewed: 20 January 2017

    6.7
    That ok for business trip and if you have to work in La Défense area
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 16 nights
    • Submitted via mobile

    Surrounding of hôtel

    Sport facilites Very close to transport facility (RER)

    Stayed in January 2017

  • Reviewed: 3 January 2017

    10
    A fresh start in the new year
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 3 nights

    The breakfast a little pricy.

    Very helpful staff, we were upgraded to 7th floor (privilege floor) which made our stay more pleasant.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    7.1
    Okay
    • Leisure trip
    • Family with young children
    • Family Room Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Outdated facilities.

    Lovely breakfast. Great location

    Stayed in December 2016

  • Reviewed: 26 October 2016

    3.3
    Absolutely not good value for money
    • Business trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Ugly, sad, tired, bad smelling. Level of service insufficient, overpriced.

    Close to the RER

    Stayed in October 2016

  • Reviewed: 15 October 2016

    6.3
    Breakfast and staff were fine
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room - Aparthotel
    • Stayed 1 night
    • Submitted via mobile

    The price was very high for the standard of room and available amenities - cardboard cups etc

    Breakfast and staff were fine

    Stayed in October 2016

  • Reviewed: 10 October 2016

    6.3
    the shower/toilet was small and not what i would expect...
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    the shower/toilet was small and not what i would expect from 200 EUR a night

    Stayed in September 2016

  • Reviewed: 9 October 2016

    7.5
    Overall its OK
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 6 nights

    Some Staff no good in serving guest especially for the night shift

    Location near RER A station

    Stayed in October 2016

  • Reviewed: 22 September 2016

    4.6
    Poor customer service poor communication no bar staff
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Poor customer service poor communication no bar staff

    Stayed in September 2016

  • Reviewed: 28 August 2016

    2.9
    Bad experience with Mercure
    • Leisure trip
    • Family with young children
    • Family Room Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Was not as expected

    nothing

    Stayed in August 2016

  • Reviewed: 26 July 2016

    7.1
    Lovely and helpful English speaking staff.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room - Aparthotel
    • Stayed 5 nights
    • Submitted via mobile

    Lovely and helpful English speaking staff. Well appointed rooms.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 April 2016

    6.3
    Good Location, accesible, Staff at Morning Breakfast, they...
    • Leisure trip
    • Couple

    Aircon not working,No slippers, Bath towels did not change, Shower head not rotatable

    Good Location, accesible, Staff at Morning Breakfast, they don't greet the guest, they don't smile

  • Reviewed: 10 March 2016

    7.5
    The staff spoke good English and very helpful 24 hours a day...
    • Solo traveller

    Not enough coffee and milk in the room but water on arrival was a nice touch.

    The staff spoke good English and very helpful 24 hours a day, great location next to the metro.

  • Reviewed: 15 November 2015

    5.4
    The hotel was very nice and the rooms were modern and...
    • Business trip
    • Solo traveller

    The location was very different from what the booking website said. La Defense station was not walking distance from the hotel, so I felt cheated. Also I did not feel the area was very save.

    The hotel was very nice and the rooms were modern and spacious

  • Reviewed: 25 September 2015

    7.5
    Great stay
    • Leisure trip
    • Couple

    We went by metro train from Gare Nord to Hotel Mercure. Exit at La Defence train station, as per directions given by person at Information desk at Gare Nord.Walked for 1 hour to find hotel. Mercure Hotel : please add direction to Hotel on reservation documentation as a standard item. Not everybody knows Paris well. Future guests travelling by metro train, EXIT at Nanterre Prefecture train station. Hotel within 50m from station.

    Great stay

  • Reviewed: 24 September 2015

    6.7
    Location is quiet and access to RER is superb
    • Leisure trip
    • Family with older children

    The room could be tidier Small TV set Extra bed is of average quality

    Location is quiet and access to RER is superb Restaurants, supermarkets and shops nearby Security is well managed

  • Reviewed: 6 August 2015

    4.6
    Layout of room is well designed.
    • Leisure trip
    • Family with older children

    Bathroom and toilet old and dirty. Hotel located in a poor area not in grande arche as name suggest.

    Layout of room is well designed. Kitchen facilities very practical. Room is quiet.

  • Reviewed: 28 July 2015

    6.7
    The location near the RER station was more than perfect
    • Leisure trip
    • Group

    The air conditioning was out of order in one room The Wi Fi service is very poor Cleaning the room was once per week

    The location near the RER station was more than perfect The reception staff were friendly and helpful

  • Reviewed: 14 July 2015

    5.4
    Good breakfast
    • Leisure trip
    • Family with older children

    The breakfast room had a filthy carpet and cloth backs to chairs. Shelf in bathroom looked like a poor DIY job and chipped all along edge. It was supposed to be a value deal with booking. Com but really was not worth any more than we paid.

    Good breakfast

  • Reviewed: 7 June 2015

    9.6
    Great Location, near metro station, market and restaurant.
    • Leisure trip
    • Group

    only not include breakfast and quite expensive for having breakfast

    Great Location, near metro station, market and restaurant. The room is spacious and comfortable.

  • Reviewed: 25 May 2015

    8.3
    Out of the busy paris city area,nearby restrurants available...
    • Leisure trip
    • Family with young children

    Breakfast could have more options

    Out of the busy paris city area,nearby restrurants available, just next to Nanterre RER A stop, Paris city centre 20 mins on RER A, Excellent staffs, helped to early check-in as we were reaching paris in the morning, breakfast is good but less options, rooms are good, stayed 3 nights, overall good experience, value for money

  • Reviewed: 13 April 2015

    7.1
    The location is very good and next to the metro station...
    • Leisure trip
    • Family with young children

    The apartments are too small ...even no space to put the bags...mini bar are empty. .

    The location is very good and next to the metro station exactly...lots of restaurants and cafe and just down the hotel. .staff are friendly and helpful

  • Reviewed: 28 January 2015

    3.8
    Ok to for a short stay if you are not going to spend much...
    • Leisure trip
    • Family with young children

    Far from the city centre. Room was dark in the night. Lights are not enough. Some are burnt. We asked to fix it and never nobody attended. Rooms are far away from the reception. If its raining you get wet trying to reach reception. Room size is small.

    Ok to for a short stay if you are not going to spend much time in your room.

  • Reviewed: 11 January 2015

    9.6
    The staff (receptionists, maids) was very courteous, helpful...
    • Leisure trip
    • Couple

    More plugs for electric appliances would have been welcome.

    The staff (receptionists, maids) was very courteous, helpful and attentive to our needs. The room was very comfortable. Bigger than what was expected (possibly an upgrade). The security system made us feel safe. And finally, the location was excellent for this price.

  • Reviewed: 22 May 2016

    4.6
    the location
    • Business trip
    • Solo traveller

    the noise and vibration from the metro station

    the location

  • Reviewed: 21 May 2016

    7.9
    Very near to the station and accessible wherever we want to...
    • Leisure trip
    • Family with older children

    Nothing to complain

    Very near to the station and accessible wherever we want to move in paris

  • Reviewed: 15 February 2016

    7.5
    gym
    • Business trip
    • Solo traveller

    the RER stop is just outside the central zone so your tickets don't work!

    gym

  • Reviewed: 7 January 2016

    5.4
    Very close to metro
    • Business trip
    • Solo traveller

    Old furniture, staff do not know well the Accor fidelity program. Bar is closing early

    Very close to metro

  • Reviewed: 29 December 2015

    3.8
    Breakfast
    • Leisure trip
    • Group

    Obsolete room And building looks (aparthotel building 2)

    Breakfast

  • Reviewed: 21 November 2015

    5.8
    Tired rooms.
    • Business trip
    • Solo traveller

    Tired rooms. Needs a refurb

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