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Reviews of Mercure Paris Boulogne 4 stars

37 Place René Clair, 92100 Boulogne-Billancourt, France

#9 of 28 hotels in Boulogne-Billancourt

Guests' Choice

Review score

Based on 554 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 - 69

  • Reviewed: 2 July 2018

    5.0
    Disappointed with booking.com and the hotel.
    • Leisure trip
    • Family with young children
    • Two Adjacent Rooms (non connecting)
    • Stayed 2 nights

    What a joke!!!! Travelled with my wife and 3 x children and specifically stipulated adjoining rooms. I was provided a room for me and my wife on one side of the corridor and a room for my children on the other. Explained to the Manager that I had twin daughters aged 7 and a son aged 5, not really possible. Was asked to amend my own sleeping arrangements, one parent with two of the children and 1 x parent with the other. Explained this was unacceptable, he advised me the word ADJOINING does not translate well in to French and blamed BOOKING.COM and BOOKING.COM Blamed the hotel. MY RECOMMENDATION IS TO USE ANOTHER SITE!!!!!!!

    What a joke!!!! Travelled with my wife and 3 x children and specifically stipulated adjoining rooms. I was provided a room for me and my wife on one side of the corridor and a room for my children on the other. Explained to the Manager that I had twin daughters aged 7 and a son aged 5, not really possible. Was asked to amend my own sleeping arrangements, one parent with two of the children and 1 x parent with the other. Explained this was unacceptable, he advised me the word ADJOINING does not translate well in to French and blamed BOOKING.COM and BOOKING.COM Blamed the hotel. MY RECOMMENDATION IS TO USE ANOTHER SITE!!!!!!!

    Stayed in July 2018

  • Reviewed: 22 May 2018

    7.9
    The swimming pool was excellent
    • Leisure trip
    • Family with young children
    • Two Adjacent Rooms (non connecting)
    • Stayed 1 night
    • Submitted via mobile

    That we were not informed before hand that we needed bracelats for the swimmingpool. That I requested 2 rooms next to each other and then they were on the other side of the hallway. Little bit inconfenient with 4 children and 1 of them in a wheelchair.

    The swimming pool was excellent

    Stayed in May 2018

  • Reviewed: 1 May 2018

    9.2
    Wish we have had a bit more time just at the hotel. :) Only had time to sleep there...
    • Leisure trip
    • Family with young children
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 2 nights

    The free shuttle buses to Disneyland were a bit confusing (a 15 min. ride), not really on time, not enough space for everyone during hectic hours which was not ok and sometimes didn´t show up at all. It´s not walking distance between the park and the hotel. The alternative is a private taxi or the A-train nearby.

    Really nice rooms with wonderful, big beds. There´s a quite nice mall just across the street. Great staff in the hotel, nice breakfast, modern building, clean and even cosy design. Nice Everything!

    Stayed in April 2018

  • Reviewed: 25 April 2018

    10
    Nice and lovely
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice breakfast but same everyday. Tweaking breakfast not having same thing every day could be more appropriate.

    Location, ambience and very helpful staff.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    8.3
    Discover Paris with mercure comfort!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The way to boil eggs. It wasn’t practical at all. It has to be prepared in advance.

    Good location. 5 minutes walk to metro station. Very friendly staff. Raisonably selected food like cheese (comté), bread (bagette artisanale) and coffee (nespresso)

    Stayed in April 2018

  • Reviewed: 11 March 2018

    10
    Comfortable room.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Comfortable room. Close to Parc des Princes (10 mins walk). Good breakfast. Staff very friendly. Hotel in quiet area but close to restaurants/bars.

    Stayed in March 2018

  • Reviewed: 28 November 2017

    7.5
    Comfortable beds and very quiet.
    • Business trip
    • Solo traveller
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 1 night

    Breakfast is too expensive. I asked at breakfast for salt which I believe is not an odd request and after a few minutes I got only pepper with no further explanations. I then gave up receiving salt.

    Comfortable beds and very quiet.

    Stayed in November 2017

  • Reviewed: 18 October 2017

    5.8
    Would have been great if rooftop pool open as due. Only worth staying so far out for that.
    • Leisure trip
    • Group
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Rooftop pool closed despite saying on website when booked that it was due to be open until end October. This was main reason why we had booked this hotel. Do check before booking. Despite displaying the 'save the environment, reuse towels' signs they ignore your actions and still change towels each day.

    Large, modern hotel with comfy beds and nice shower. 5 mins walk from Metro although a way out from centre. (Line 9, stop Pont de St Cloud)

    Stayed in October 2017

  • Reviewed: 25 September 2017

    5.8
    The Hotel need to take care more with customers
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The cleaning time are not good and the hotel take for us breakfast paiment but those paiment are included. The Hotel debit my credit card without my authorisation. Finally is not good to book with booking because we don't have any points

    The hotel are beautiful and build on good place

    Stayed in August 2017

  • Reviewed: 24 September 2017

    7.9
    Great value for money on the off season here.
    • Leisure trip
    • Solo traveller
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 3 nights

    Great value for money on the off season here. Might meet famous sports players here (PSG soccer & handball matches nearby, as are the occasional national and international sports contests.)

    Stayed in August 2017

  • Reviewed: 5 September 2017

    3.8
    Bad hotel .
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad hotel .. poor furniture it should not be classified as 4 star hotel ... bad Gym (they have only 2 treadmills and nothing more ) Dirty bathroom Low quality bed

    Stayed in August 2017

  • Reviewed: 18 August 2017

    10
    Value for the cost we paid for the room. Recommended if you want easy access to Paris center
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooftop pool and modern terrace furniture. I also liked that bus 72 was close by and brought directly to all major sites. Front desk staff especially Ludovic were excellent and very helpful

    Stayed in August 2017

  • Reviewed: 27 July 2017

    8.8
    Swimming pool with a view
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    expensive breakfast :-(

    Swimming pool on the rooftop was a great surprise on our way back from holidays. Family room available with very comfortable extra bed

    Stayed in July 2017

  • Reviewed: 10 July 2017

    8.8
    Good value for money.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Fruit baskets for breakfast had rotten fruits. Scrambled eggs looked pretty bad basically made of powder and water. Breakfast area over crowded and very noisy

    Nice and large room well air conditioned. Excellent croissant and French bread for breakfast. Also good Nespresso cafe available.

    Stayed in July 2017

  • Reviewed: 20 June 2017

    6.7
    staff very friendly and great location as we were visiting...
    • Leisure trip
    • Group
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 2 nights

    breakfast very basic & perhaps because of Roland Garros, hotel quite expensive for a nice (but not special) hotel.

    staff very friendly and great location as we were visiting Roland Garros/tennis.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    10
    Ideal location for Roland Garros as there is a shuttle bus...
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A good hour and a half from CDG Airport and not in the centre of the city

    Ideal location for Roland Garros as there is a shuttle bus provided a moments walk away dropping you right at the courts.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    6.7
    Comfy bed but that's about it
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room phone rang at 7.30am one morning and 5.30am another morning. No shower cap in a room with a waterfall shower. No hair conditioner or any other toiletries except for bodywash/shampoo dispenser. Food in the restaurant wasn't good.

    Very comfortable bed

    Stayed in May 2017

  • Reviewed: 26 February 2017

    5.8
    Fine for 1-2 nights if you need to be in that location
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Had to take dinner in the restaurant - poor quality and high price. Ordered salad with feta cheese which they forgot to put and brought in a separate plate when I finished the salad

    Good location, nice staff

    Stayed in February 2017

  • Reviewed: 28 July 2016

    9.2
    GOOD
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 6 nights

    WE PAID ROOM WITH BREAK FAST MOST OF ITEMS FOOD WAS PORK,,,,ROOM WAS SO HOT AIR CONDITION PROBLEM RECEPTION GIRL OFFERED US TABLE FAN AND OPENED WINDOWS,,,,LASTLY SUPERVISOR CAME AND TRANSFERED US TO A BETTER ROOM,,,,AFTER WE ENTERED ROOM AFTER CHECKING IN,,WE PUT BAGS INSIDE OUR ROOMS WE WENT OUT TO EAT IN RESTURANT WHEN WE CAME BACK ROOMS WERE LOCKED THE LADY IN THE RECEPTION TOLD US TO PAY AS OUR CARD HAD PROBLEM WE PAID THEN SHE ALLOWED US TO ENTER SHE COULD DO THIS WITH CHECKING IN BEFORE WE WERE HAVING THE KEYS,,CLOSING THE ROOM LIKE THIS WAS AN INSULT AM A DOCTOR AM NOT STAYING FOR FREE ,,I WILL NEVER EVER USE THIS HOTEL AGAIN

    CLEAN,,,RECEPTION STAFFS ARE SUPERIORLY PROFESSIONAL AND ALWAYS PLEASANT AND HELPFUL,,,,SPECIAL THANKS TO CLEANERS ARE DOING THEIR BEST,,,,LOCATION IS PERFECT ALTHOUGH THE HOTEL IS OUT SIDE PARIS IS SO EASY TO ACCESS TO THE CENTRE BY METRO OR BUS WALKING DISTANCE TO STATION,,,,SPECIAL THANKS TO RECEPTIONIST CHRIS,,,HE SPENT LONG TIME TRYING TO BOOK DISNEY LAND FOR US,,,RESTURANTS ARE ALL NEAR BY

    Stayed in July 2016

  • Reviewed: 26 July 2016

    9.6
    Excellent hotel would recommend.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were helpfull and the whole atmosphere was excellent. Particilarly liked the outdoor pool and its space on the roof top.

    It was an excellent stay.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    7.9
    No loyalty points
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Did not earn loyalty points. Will not reserve thru booking.com again because the mercure will not award loyalty points. Instead, i will reserve directly thru hotel.

    Renovated bar

    Stayed in July 2016

  • Reviewed: 17 July 2018

    9.6
    Clean, affordable and comfortable.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, affordable and comfortable.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    9.2
    It was ideal for our stay
    • Leisure trip
    • Couple
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The rooftop bar and swimming pool were perfect after a long day sightseeing.

    Stayed in July 2018

  • Reviewed: 11 June 2018

    6.7
    If the carpet was not to be considered, a perfect hotel!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet looks old and is smelly

    Comfortable bed and tasty breakfast

    Stayed in June 2018

  • Reviewed: 29 May 2018

    10
    Wonderful days
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Perfect!

    Stayed in May 2018

  • Reviewed: 12 May 2018

    6.7
    Big bed
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool

    Big bed

    Stayed in May 2018

  • Reviewed: 3 April 2018

    8.8
    Comfortable Stay
    • Leisure trip
    • Couple
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not enough food choice in restaurant. Cost of breakfast too much.

    Clean, good location, friendly staff.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    4.2
    not so good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 7 nights

    no sleeper even ask to buy it, cannot sell sleeper without premium room. gym is super mini...

    Stayed in February 2018

  • Reviewed: 14 March 2018

    7.1
    fair
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    small room

    good location

    Stayed in March 2018

  • Reviewed: 12 March 2018

    10
    Excelent breakfast
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excelent breakfast

    Stayed in March 2018

  • Reviewed: 15 December 2017

    6.3
    Nice hotel. Expensive!
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Very expensive. No little extras like shampoo, conditioner, body lotion etc

    Stayed in December 2017

  • Reviewed: 24 November 2017

    8.3
    Had a very good time in Paris ,hotel was lovely ,staff very helpful .
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great service ,staff very helpful .

    Stayed in November 2017

  • Reviewed: 19 October 2017

    10
    Everything
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2017

  • Reviewed: 26 September 2017

    8.8
    Agréable
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 3 nights

    More Space in the room. Better place for the luggage

    Efficient and friendly staff

    Stayed in September 2017

  • Reviewed: 12 July 2017

    9.2
    Next to the terminal
    • Family with young children
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Only give one time water when we arrived hotel.

    Next to the terminal

    Stayed in July 2017

  • Reviewed: 12 July 2017

    7.9
    good hotel
    • Leisure trip
    • Couple
    • Classic Room with Double Bed and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    everything was good, breakfast was very good:) the hotel is nearly Paris center

    Stayed in July 2017

  • Reviewed: 21 June 2017

    5.4
    Location
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 3 nights

    Value for money. Housekeeping and pool bar staff.

    Location

    Stayed in June 2017

  • Reviewed: 10 June 2017

    10
    Super surprise in Paris!!!
    • Group
    • Standard Family Room with Double Bed and Bunk Beds
    • Stayed 3 nights

    Breakfast was not included.

    Loved the pool on the roof! Every room was recently renovated - and new. Staff was remarkable. Location was PERFECT!

    Stayed in May 2017

  • Reviewed: 14 May 2017

    8.3
    the rooms and the location,you can find everything aroud the...
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights

    the breakfast would be better

    the rooms and the location,you can find everything aroud the hotel,the warm smile from the girls at the reseption

    Stayed in May 2017

  • Reviewed: 1 May 2017

    9.6
    Good experience
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great experience; excelent quality and decoration ! Staff really nice and helpful

    Stayed in April 2017

  • Reviewed: 10 April 2017

    7.9
    Good stay
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Family Room with Double Bed and Bunk Beds
    • Stayed 2 nights
    • Submitted via mobile

    Parking garage was a real pain to get in and out of. Room was hot.

    Staff was very friendly and helpful. Location was quiet, but easy access to sights.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    7.1
    The room was much too hot and despite turning down the AC to...
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    The room was much too hot and despite turning down the AC to below 15 degrees it never reached a comfortable temperature.

    Stayed in April 2017

  • Reviewed: 28 January 2017

    8.8
    It's my 3rd time and will be coming back again for sure!!!
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    Menu at the restaurant is very limited, i wish they have more on that!!!!!

    Very nice location and convenient to go to Central Paris...

    Stayed in January 2017

  • Reviewed: 21 October 2016

    7.1
    Expensive for a normal day, rates fluctuate like the stock...
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unjustified higher rates, typically from Paris.

    Expensive for a normal day, rates fluctuate like the stock market...

    Stayed in October 2016

  • Reviewed: 20 September 2016

    6.7
    Business
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Price is a bit too high - nearly 160 euro a night

    Like the breakfast here

    Stayed in August 2016

  • Reviewed: 22 August 2016

    7.9
    Pleasant
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights

    Bed was quite hard - didn't find it comfortable.

    Spacious and clean room with excellent shower! Also lovely rooftop pool.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    7.1
    Good for the Price (if in promotion)
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    carpets cleanliness no mini bar No amenities (shoe cleaner, etc)

    Breakfast localization room size

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    7.1
    Good position close to Parc des Princes, helpful staff
    • Business trip
    • Solo traveller

    I had requested a silent room but I wasn't told there were works at the hotel. Very noisy. Then I asked to change room and was transferred to a quieter one, in the aparthotel close to the hotel

    Good position close to Parc des Princes, helpful staff

  • Reviewed: 6 March 2016

    6.3
    Room was clean and staff was kind and helpful.
    • Business trip
    • Couple

    Lot of noise due to constructions and T.V. was not working for almost 2 days. The restaurant food was not value for money.

    Room was clean and staff was kind and helpful.

  • Reviewed: 25 January 2015

    7.5
    Hotel was ideally placed for a sporting event opposite.
    • Couple

    Poor menu choice in restaurant for dinner. If you arrive towards the end of breakfast you will have limited choice as they don't seem to replace items once gone.

    Hotel was ideally placed for a sporting event opposite. Good clean hotel, beds were comfortable. Staff very helpful. Ideal hotel for us but not for anyone wanting to be near to center of Paris.

  • Reviewed: 23 January 2015

    7.5
    Very convenient for the ground, excellent breakfast,...
    • Leisure trip
    • Family with older children

    Nothing

    Very convenient for the ground, excellent breakfast, comfortable room, pleasant and helpful staff. Good location out of city centre but with plenty of good restaurants and bars nearby and easy access to Paris city centre

  • Reviewed: 3 May 2016

    7.1
    Good rooms.
    • Couple

    Air con. TV down all weekend.

    Good rooms. Close to underground.

  • Reviewed: 25 April 2016

    10
    The kindness of the staff.
    • Group

    The kindness of the staff. Very nice & clean room. Perfect value !

  • Reviewed: 19 April 2016

    10
    Location was very good.
    • Leisure trip
    • Group

    Location was very good. Good and save parking. Good value for money

  • Reviewed: 14 April 2016

    8.3
    Room and staff fine
    • Business trip
    • Solo traveller

    Large amount of building work going on, starting early in the morning. Was woken up by drilling.

    Room and staff fine

  • Reviewed: 10 April 2016

    8.8
    Breakfast
    • Business trip
    • Solo traveller

    Breakfast

  • Reviewed: 19 February 2016

    9.2
    Everything else.
    • Leisure trip
    • Group

    The waitress in the brasserie was very unhelpful, unprofessional and very rude.

    Everything else.

  • Reviewed: 8 February 2016

    6.5
    convenience of location
    • Business trip
    • Solo traveller

    construction at hotel and noise during the day. Cleaning was sloppy and room service menu was very light.

    convenience of location

  • Reviewed: 18 January 2016

    7.5
    The refurbished rooms are a great improvement.
    • Business trip
    • Solo traveller

    It took three attempts to get an ironing board in my room.

    The refurbished rooms are a great improvement.

  • Reviewed: 29 December 2015

    7.9
    Very clean and helpful staff
    • Business trip
    • Solo traveller

    Nothing

    Very clean and helpful staff

  • Reviewed: 17 November 2015

    8.8
    The kindness of the staff
    • Leisure trip
    • Solo traveller

    Bedlinen was not change

    The kindness of the staff

  • Reviewed: 17 September 2015

    7.5
    generally very pleasant
    • Business trip
    • Solo traveller

    the wind howling through the air vents was particularly annoying

    generally very pleasant

  • Reviewed: 28 August 2015

    5.4
    Room clearner knocks the door several time, even I report to...
    • Business trip
    • Solo traveller

    Room clearner knocks the door several time, even I report to front desk one day earlier that I will be late check-out at 1pm.

  • Reviewed: 27 August 2015

    7.9
    friendly staff and very clean but seemed a little basic for...
    • Business trip
    • Solo traveller

    friendly staff and very clean but seemed a little basic for the price which is why I scored lower on value for money

  • Reviewed: 25 July 2015

    10
    Service is fantastic, brilliant breakfast.
    • Business trip
    • Solo traveller

    Service is fantastic, brilliant breakfast.

  • Reviewed: 20 July 2015

    7.5
    general experience
    • Business trip
    • Solo traveller

    rien

    general experience

  • Reviewed: 18 June 2015

    9.2
    Clean rooms, great sleep.
    • Business trip
    • Solo traveller

    Clean rooms, great sleep. Friendly service. Perfect breakfast.

  • Reviewed: 19 February 2015

    10
    The staff the location ,service, help full,
    • Leisure trip
    • Solo traveller

    Nothing all good

    The staff the location ,service, help full,

  • Reviewed: 21 January 2015

    5.8
    Distance from centre
    • Leisure trip
    • Couple

    Distance from centre

There are also 51 reviews without text. These impact the overall review score.

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