20 Rue Jean Rey, 15th arr., 75015 Paris, France
#1328 of 1,616 hotels in Paris
Guests' ChoiceBased on 1727 hotel reviews
7.4Cleanliness
7.7
Comfort
7.9
Location
9.3
Facilities
7.3
Staff
8.0
Value for money
6.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 8, 2024
Tracey
United KingdomUber drivers and uber eats had trouble finding the address No breakfast I clouded, for the price it should be
Location was perfect
Stayed in April 2024
Reviewed: April 5, 2024
Stephanie
United KingdomRestaurant and room service were closed. Bar was also closed. Only cardboard cups in the room and when I requested two glasses I was only permitted one. We had planned a special dinner in the room since room service was closed we brought in some items from the local shop, but could only drink from the small paper cups. Disappointed given the price to stay here 😞
Hotel was clean and pleasant. Door staff were friendly. Remote didn't work and was changed quickly by maintenance staff for a new one. This allowed us to connect by SmartView. Thank you.
Stayed in April 2024
Reviewed: March 24, 2024
Spring
United States of AmericaNo amenities Very basic room we got
Nice but didn’t have amenities like water in room or any extras
Stayed in March 2024
Reviewed: March 23, 2024
Dulce
United KingdomThe room was hot, i was told by the receptionist that they do not switch on the aircondition until summer (it is now March2024)
Location is really convenient, overlooking the eiffel tower and near the station
Stayed in March 2024
Reviewed: March 21, 2024
Ayesha
United Kingdombathroom could do with a refurb but it was generally fine.
Location was perfect. Right next to the Eiffel Tower.
Stayed in March 2024
Reviewed: March 18, 2024
Andrii
IndonesiaOnly half Eiffel Tower shown Hairdryer poorly working Coffe machine are good one but broken
Location.
Stayed in March 2024
Reviewed: March 14, 2024
Lee
United KingdomLocation was
Stayed in March 2024
Reviewed: March 11, 2024
Kyla
United KingdomThe nespresso machine in my room was not working.
The breakfast selection was excellent, and the quality of the coffee in the machine was very good. The room was nicely furnished and comfortable with a good temperature and blackout curtain. The lifts are very clever, with pre-programmed floor selection before you embark, so you know you won’t be stopped at every floor on the way. The staff were all very nice and helpful.
Stayed in March 2024
Reviewed: March 11, 2024
Christophe
United KingdomThe toilet room was too small and cramped.
Stayed in March 2024
Reviewed: March 10, 2024
Sudhansu
NetherlandsRoom size bit small considering the money they charge
Property is walking distance from from the Eiffel tower and staf is very friendly.
Stayed in March 2024
Reviewed: March 4, 2024
Sarah
United Kingdomno milk in rooms for coffee/tea. The TV's were not working.was not told, had to ask why it was not working. some body elses hair in the bathroom on the tiles Expensive for facilities Restaurant only did breakfast, not told until booking in.
location and lovely staff easy to find.
Stayed in March 2024
Reviewed: February 19, 2024
Martin
Czech RepublicNo loby bar.
Location
Stayed in February 2024
Reviewed: February 19, 2024
Gordon
United KingdomHotel basic
Location great
Stayed in February 2024
Reviewed: February 17, 2024
Natasha
United KingdomThe full length mirror could have been better placed as it was a tight squeeze between the coffee cabinet and the narrow hall entrance and also a dressing table would have been great for getting ready.
The Mercure hotel is very central for accessing trains and buses and the bonus is it’s also at the Eiffel Tower which you have a great view of. There are lots of cafe/restaurants around the hotel so you don’t have to venture too far. The room is a reasonable size and upon checking in we were upgraded by the lovely receptionist ! The staff are very friendly and offer unlimited services for guests.
Stayed in February 2024
Reviewed: February 13, 2024
Olin
Martiniquelocation , room
Stayed in February 2024
Reviewed: February 6, 2024
Ryan
United KingdomNo restaurant for dinner, caused a small headache and nothing major but I would of liked a view but I think the top floors were out of use.
Service and staff were amazing, bar staff and reception staff. Upgraded my room had the additional bits I asked for.
Stayed in February 2024
Reviewed: January 29, 2024
Ku
Malaysianil
very comfy and i like the bed and location
Stayed in January 2024
Reviewed: January 23, 2024
Carlos
South AfricaVery good hotel and on very good location. Staff very friendly
Stayed in January 2024
Reviewed: January 18, 2024
Nicholas
United States of AmericaAll good but small rooms
Location comfortable bed
Stayed in January 2024
Reviewed: January 16, 2024
Quyen
AustraliaWas not about the property but the 2 metro stations nearby (part of the reason we chose the hotel) were being renovated so getting around was a bit more challenging as had to walk further to next stations.
The location was fabulous as close to the Eiffel Tower which is what the kids wanted.
Stayed in December 2023
Reviewed: January 10, 2024
Fatima
CanadaGym was closed
Great breakfast, great location, comfortable
Stayed in January 2024
Reviewed: January 10, 2024
Breingan
United KingdomThe receptionist seemed a bit distracted and disinterested but I was given my key and went to my room.
It was all good.
Stayed in December 2023
Reviewed: January 8, 2024
Hudson
United KingdomRoom was quite small not enough towels there when we first arrived and not much in the fridge.
Excellent location beds so comfy!
Stayed in January 2024
Reviewed: January 8, 2024
Olivia
United KingdomThe rooms I feel need updating. Quite worn and and shabby in some places.
Fab location, lovely staff, comfy waiting area, excellent luggage service.
Stayed in January 2024
La Playa de Arguineguín, Spain
Esslingen, Germany
Paso Robles, USA
Cairnbaan, UK
Ar Rass, Saudi Arabia
Oseja de Sajambre, Spain
Edinburgh, UK
Ankaran, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content