Wifi was dissapointment. With good Wifi, my rating would have been 10/10!

Stayed in August 2025

We had 2 rooms which both should have had refrigerators but only one room did. Shower in one room didn’t work had to report it twice for someone to and repair

Hotel was very clean and helpful staff.

Stayed in August 2025

Parking entrance was too small and on top they have placed garbage containers at a tight corner there making it more challenging..

Location..cleanliness..staff was cordial

Stayed in August 2025

Location

Shower wasn’t working no fridge as stated in room

Stayed in August 2025

Firstly, I don’t want this to put anyone off staying there as we would definitely return but just a genuine review of our experience. Our room ( 509) the bathroom door was wedged shut when we arrived but they sent someone to sort it and offered a room exchange before this happened but we’d unpacked so said we would wait. Once sorted there was no lock on it and it was mirrored with a massive crack down it. It just let the room down and I said they just want to get a new door on it and then the room would have been absolutely spot on! The staff sorted it immediately though and I’d ordered a couple of drinks that they said they wouldn’t charge for - so couldn’t fault them.

Next to subway. Overall a nice stay, clean fair sized room. Staff were all friendly.

Stayed in August 2025

Not bike friendly. Although we were accommodated on this occasion, bikes are definitely an inconvenience and not particularly welcomed. Also room was located in Building B so had to use 2 lifts to get there. Room located close to lift so regular noise.

Nice area to stay at the end of the Avenue Verte. Close to attractions. Friendly staff. Plenty of restaurants nearby. Breakfast good.

Stayed in August 2025

The sofabed was not too comfortable, they should consider real beds for groups of four.

Good variety at breakfast, comfortable bed and Close to tram and bus station

Stayed in August 2025

The sofa bed is curved (not flat)

Friendly staff, nice place, tasty breakfast

Stayed in July 2025

The metro and tram service is right in front of the hotel.

Stayed in July 2025

The room door was completely locked/blocked the first night when we returned at midnight. Nothing could be done so we were given another room: No access to clothes/toiletry etc.

The way the staff dealt with whatever difficulty came their way.

Stayed in July 2025

None

Very helpful staff. Clean premises and just a few metres to metro and tram.

Stayed in July 2025

Staff was very friendly. Jad was great

Stayed in June 2025

Small rooms. Small bathroom. No place to place your luggage.

Location.

Stayed in May 2025

No milk included with the tea/coffee offering in bedroom - but asked at the bar and got given a little jug of fresh milk each day, to keep in fridge in room. Some items missing at breakfast some mornings - no yoghurt at all one morning,for example.

Good sized room. Requested a quiet room and got one. Staff were very helpful, with explaining routes, transport, etc. Beds comfy. Lots of power sockets. Breakfast had a good selection of pastries, fruit, and cooked options.

Stayed in June 2025

Breakfast is poor and you get every day the same food

Good accomodation

Stayed in June 2025

Three things make for a good hotel stay. A good night's sleep in a comfy bed. A refreshing hot shower in the morning, followed by a heart breakfast. This hotel provided two out of three, in that there was no hot water in the morning for the three- night duration of our stay. Technical issues was the explanation by reception staff who admitted they had no idea when the problem would be rectified. It never was which left us feeling decidedly cool on our choice of hotel. I would suggest a 33.3% discount would be appropriate.

Breakfast very good. Tasty and lots of choice.

Stayed in May 2025

Nothing really

Great location with comfortable room. Very accommodating, helpful, and responsive staff . Good breakfast

Stayed in May 2025

Noise from the street, loud AC, constant problems with not working room card

Location, cleanliness, breakfast (fresh orange juice!), comfy beds

Stayed in May 2025

Cleanliness, facility

Average breakfast, Some staff were not knowledgeable

Stayed in May 2025

The checkin time was 2 pm for us, We arrived around 11 and kept our bags in the locker. When we came back for check in at exact 2, we were said our suite wasn’t ready and the front desk person didn’t know how long it will take. Upon requesting again as I had elderly parents with me, she was like the earlier person just checked out and I can’t do anything about it. She was actually very rude, she said it’s not my problem. We said we arrived on time after waiting it long enough and had a long journey and we received just rude replies. I haven’t met someone so rude in the front desk yet and also we came back at our time of check in. Also at the time of check out the same person was taking very long and we asked for another person as we couldn’t afford to be waiting. She wasn’t ready to communicate what the problem was. Our whole perception of arriving to Paris on the first day and meeting her changed our lookout to the city. But luckily other ppl were very friendly and we enjoyed the stay at the city. But I wouldn’t suggest any hotel keeping such staff at the front desk as it completely changes in perception when you land in a new city. A little communication in a well mannered way is all we expect as guests in a 4 star hotel.

The rooms were quite good and maintained well. Everyday the housekeeping staff used to clean and did a good job. The breakfast had variety and good value for money. The housekeeping staff and staff at the restaurant were really nice and courteous.

Stayed in May 2025

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Stayed in March 2025

Part of the hotel is accessible through the mezzanine and then to a separate elevator which is a bit confusing.

Location is excellent for the Paris conference centre, right across the street including the tram and and the metro for easy transportation. The neighbourhood was good to walk around close to several bistro restaurants and even nearby a supermarket. The room was really quiet, very clean, comfortable bed for a good nights sleep and the staff super friendly and helpful. Breakfasts were excellent with fresh squeezed orange juice, and anything else you'd like. I liked the little bar in the lobby. It had a light, upbeat feeling to meet your colleagues before heading out.

Stayed in January 2025

The shower was not very good

Bed was huge and very comfortable. Breakfast had a good selection. Hotel next to transport links.

Stayed in February 2025

If you didnt get to breakfast early, the hot breakfast items & macarons didnt get replenished so left with nothing.

Very clean & comfortable room. Good size for a family of four. Customer service was great by the boys at the front desk, Jad & Disa - open 24hrs. Provided luggage storage. Breakfast was AMAZING- quality baked goods & cheese. Fresh Orange juice machine. Lots of restaurants at your doorstep as well...incl a supermarket across the street. The best thing about this hotel however is that there is a metro station right outside the door!

Stayed in January 2025