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Reviews of NH Paris Gare de l'Est

5 rue du 8 Mai 1945, 10th arr., 75010 Paris, France

#1212 of 1,614 hotels in Paris

Guests' Choice

Review Score

Based on 2203 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    8.0
    Good place to stay in Paris.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We didn't chose breakfast - very expensive. But next door it's plenty of good bistrots.

    The hotel is just in front of the Gare de l'Est and related metro station. It is a 20-minutes walking distance from city center (e.g. Beaubourg). The hotel was clean and quite, a good cost-benefit compromise. Recommendable.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Great location. Very central so easy to get to all the major attractions. Staff very friendly and helpful. The room was
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very small. Not much space to move around or put your stuff. Couldn’t have children in there. A bit disappointed in that respect.

    It was clean. The bed was very comfortable.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The location was excellent, close proximity to the train station. Breakfast was good, staff was pleasant.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    It was good
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The receptionist was very very polite and made our checking process very smooth.

    Stayed in February 2024

  • Reviewed: March 23, 2024

    8.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Hotel very neat and clean.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    9.0
    A great start to our Paris break. Thank you
    • Leisure trip
    • Couple
    • Superior Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    We were upgraded and had a suite with great views. Room was fresh and the bed very comfy!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good value for money. Clean hotel closed to Gare de L’Est. Recommended for a short stay in Paris

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Perfect for what we needed
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    In the family suite, the second sleeping area doubles as a living area so there's not much space when the bed is unfolded. You had to clamber over the bed to get to the coffee machine, for example.

    Great suite for our family - separate sleeping areas for us and the kids. Lovely staff and sweets and treats in reception, which the kids loved. Great location for sightseeing, and an easy walk to Gare Du Nord. Perfect for what we needed.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No wifi on arrival in room on that day.

    Excellent location, excellent staff team have continued since handing over from Holiday Inn group to NH group. Staff had a room available for me even though I arrived in the morning.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Good location near d’east station
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room is was clean

    Stayed in February 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Solo traveler
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My room access card was always deactivated and I need to go down and ask the staff to activate again I have suffered with with problem Also in the room there was very bad noise coming from ventilation fan same has been informed to hotel staff During checked in they said me we will return you security despite amont but they didn't send me back yet I request booking.com team to check with hotel and send my security deposit back.

    Location of the hotel Room of the hotel And staff

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    the hotel and staff is ok but only toilet room is not good because no water inside toulet room
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no bidet when you go to toilet no water inside the toilet only toilet bowl how to wash?

    near train station and fast food restaurant

    Stayed in December 2023

  • Reviewed: February 15, 2024

    8.0
    Excellent for a short Paris trip.
    • Leisure trip
    • Travelers with friends
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Room well appointed and comfortable. Excellent location. Staff friendly.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    9.0
    Easy to move any where.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The cleaners was too noisy at early morning chatting loudly and hitting the walls by their equipment, also check-in was a bit slow.

    While this location is very practical for easy touring, this was the best hotel in this spot, also the locker service was great during the period between check-out and train trip schedule.

    Stayed in December 2023

  • Reviewed: January 31, 2024

    7.0
    good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    They have implemented a new IT system that slowed things down

    Perfect location, quiet and friendly

    Stayed in January 2024

  • Reviewed: January 27, 2024

    9.0
    The location is just great, right by the Gare De L’Est. Many restaurants, brasserries, and cafes. The hotel staff was su
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Superb Location, very friendly staff, and clean and updated rooms.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    Good location, in front of Gare de l'Est Staff very kind

    Stayed in December 2023

  • Reviewed: January 6, 2024

    8.0
    Great value for money.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Noise

    Location

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 4 nights

    The shower was clean but had a bit of a hard time draining which was slightly inconvenient.

    Room was tidy and clean. Location was a little out of the way of the big attractions in walking distance but very central for public transportation so if you can get around that way, you'll be set.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    Good choice near the train station.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    Nothing to fault.

    Opposite Gare de L'est which makes getting around Paris really easy with the Metro. Rooms are quite small, but they are really clean and comfortable. Had the added bonus of a view of Sacre Coeur from our 7th floor room. Was able to get extra towels and products easily from cleaning staff and the front desk staff were always helpful. Breakfast was really good too with a wide range of hot and cold items. We tried a few bars around the hotel too and they were really good as well.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The morning breakfast was always short of cutlery and eating space. Their plates are too small and many people ended up serving in multiple plates, leaving many guests serving themselves in paper napkins. But despite all these challenges, their staff were very polite and going extra mile to serve the guests at breakfast. The hotel should consider having adequate sized cutlery in adequate numbers. Also in holiday and peak season, they should have extended breakfast hours.

    The suite was huge and comfortable. It was a big surprise to see such spacious room in that part of Paris.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    I will definitely like to stay here again and recommend it to others
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were very supportive and friendly, great location, very clean and spacious room

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    small rooms, poor or broken equipment in the bathroom

    excellent location

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Comfortable stay, good service, convenient location
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit small rooms

    Calm Room requested and offered. Early check-in in available

    Stayed in November 2023

Showing 1 - 25

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