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Reviews of Mercure Thionville Centre 4 stars

2, rue Georges Ditsch, 57100 Thionville, France

#8 of 9 hotels in Thionville

Guests' Choice

Review score

Based on 294 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7

  • Free WiFi

    7.8

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Showing 1 - 31

  • Reviewed: 3 January 2018

    6.7
    There's better options in Thionville
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hallway was quite smelly No blanket for the baby bed Communication before our stay was insufficient and not welcoming at all. Reply that it's 80% possible to get a baby bed is totally useless!

    Great location in the centre of Thionville!

    Stayed in December 2017

  • Reviewed: 3 November 2017

    5.4
    The people in reception and in restaurant where friendly
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    When I told them, that the hairdryer was not working, they just answer yes, but they didn't react, so it was for nothing my comment/problem !

    The people in reception and in restaurant where friendly

    Stayed in October 2017

  • Reviewed: 13 September 2017

    8.8
    Convenient modern and central hotel in Thionville
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Clean and modern bathroom, but sink etc made of plastic as in other hotels of this chain.

    Fine hotel in central Thionville. Nice rooms, but the AC was being repaired, and sleeping with open windows was not possble due to noise from nearby main roads.

    Stayed in August 2017

  • Reviewed: 11 September 2017

    6.3
    Nothing really worth mentioning-
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    hotel is at a busy junction. Rooms not really sound proof. And on top of this when we were there the airco was broken so the window had to be open :-( breakfast ok, nothing special. ok for one night

    Nothing really worth mentioning- Not a typical hotel atmosphere - small reception area, and that's it.

    Stayed in August 2017

  • Reviewed: 9 September 2017

    3.3
    Not the usual Mercury service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    On arrival the receptionist kept me waiting while she counted cash and made records. There was a notice saying the air con was not working. The shower was tepid and when I complained I was told it was part of the air con issue. It got hotter later that evening but was cold next morning. The room had not been thoroughly checked as there was c!nothing from a previous occupant in the wardrobe. The manger was helpful and agreed a reduced charge.

    Good easy to find location.

    Stayed in September 2017

  • Reviewed: 30 July 2017

    5.0
    Very bad night in Thionville
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking and drop off very difficult also reception staff not helpful with regards to this just saying that parking was possible across the river, not what you want hear after a long journey. We had a terrible nights sleep, the room was unbearably hot and we couldn't get the air conditioning to work also if you tried to sleep with the windows open there was too much noise from the road nearby and to make matters even worse there was a noise fan running all night. When I complained in the morning reception told us that the air conditioning was not working. When we booked we believed the hotel was 4 star but it's only 3 star and for our experience it would be difficult to give it 1 star. Altogether a bad experience for us and certainly not the restful night we needed before continuing our journey

    Nice restaurant with very good mussel and fish menu also good buffet style breakfast

    Stayed in July 2017

  • Reviewed: 15 July 2017

    5.0
    Too HOT for comfort
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arriving ca 18:30 found out via small notice in the hotel LIFT that hotel air con was out of service! HOT day! NO advance notice when booking. NO advice from hotel on arrival. TOO LATE to cancel and find another hotel. According to staff the A/C problem was an ongoing issue since long time. Complained repeatedly and received a reduction in room rate which is beside the point - considering the CAPTIVE position we found ourselves in after 8 hours of driving with no alternative accommodati to be found. Had we known the a/c was out of service we would most certainly have selected another hotel!

    The on site restaurant (Leon of Bruxelles)

    Stayed in July 2017

  • Reviewed: 26 June 2017

    10
    Our room was very comfortable and quiet and had a lovely big...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Our room was very comfortable and quiet and had a lovely big shower. The breakfast was very good quality with lots of choice. There is parking for a few cars outside the hotel but if they are all taken there is a very large car park a couple of minutes walk away.

    Stayed in June 2017

  • Reviewed: 19 December 2016

    9.2
    We will book again
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    The bathroom need a renovation. Entering the bathroom we found black hairs on the floor.

    Good location. 3 people in the room, and still space to move around. Nice the chair for an extra rest. Some steps and you are in the center with all the shops and restaurants.

    Stayed in December 2016

  • Reviewed: 8 July 2018

    7.9
    The very kindly servants
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    everything was ok

    The very kindly servants

    Stayed in July 2018

  • Reviewed: 5 June 2018

    8.3
    Parking not available
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking not available

    Stayed in June 2018

  • Reviewed: 11 April 2018

    7.1
    The stay is good but the hotel needs much cleaning and renovation.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The floor view like the balcony is disgusting.

    Good staff and ready to help in every aspect.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    5.4
    Meh
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Power sockets didn't work Breakfast was mehr for a 4 star hotel No toothbrush or anything

    Staff was nice

    Stayed in March 2018

  • Reviewed: 4 October 2017

    9.6
    Friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Friendly staff. Very quiet room.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    7.9
    Very central location
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Water in bedroom was cold (room 114) and said they would fix it. Still cold the following morning.

    Very central location

    Stayed in September 2017

  • Reviewed: 4 July 2017

    8.3
    large, well equipped room, very nice breakfast
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    AC was under maintenance, so room was pretty warm and difficult to cool down

    large, well equipped room, very nice breakfast

    Stayed in June 2017

  • Reviewed: 19 June 2017

    4.6
    Great location, bedroom was ok but aircon was broken and sleeping in a 27 degree heat... not fu
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air con in the whole building

    The air conditioning was not working

    Stayed in June 2017

  • Reviewed: 3 March 2017

    6.7
    Breakfast was very bad nothing to choose between
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Breakfast was very bad nothing to choose between Difficult to find a parking spot

    Stayed in March 2017

  • Reviewed: 7 February 2017

    9.6
    good location, clean place
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast a little poor.

    very good location, clean place.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    7.5
    Very friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The town clock striking on the hour!

    Very friendly and helpful staff. Rooms were quite small, but lovely.

    Stayed in January 2017

  • Reviewed: 16 November 2016

    9.2
    Great place - near to railway station, room was very nice...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Great place - near to railway station, room was very nice and the breakfast very tasty

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 May 2016

    7.9
    English speaking staff.
    • Leisure trip
    • Couple

    Except bathroom rest of the room need some updating. WiFi: painfully long registration procedure and at the end 15 min. of free access.

    English speaking staff... in France! Location. New, nice bathroom.

  • Reviewed: 16 August 2015

    7.5
    Great location & friendly welcome @ reception.
    • Leisure trip
    • Solo traveller

    Very tired looking bedroom, urgently needs a refurb. Uncomfortable pillows! Not a 4 star hotel, most Ibis hotels offer a much better level of comfort.

    Great location & friendly welcome @ reception. Tea &coffee making facilities in the bedroom

  • Reviewed: 22 June 2015

    8.8
    Well situated for access and the city centre.
    • Leisure trip
    • Couple

    Even though the hotel did not appear to be full we were put in a room with a connecting door with no sound-proofing between ours and the room next door. The air-conditioning in the room wasn't working, however, to compensate, without us mentioning the problem, they offered us a free breakfast.

    Well situated for access and the city centre. the breakfast was very good.

  • Reviewed: 14 June 2015

    7.5
    Good location for restaurants and other shops.
    • Leisure trip
    • Solo traveller

    The room was facing east on a busy road with traffic. No air condition in the room and opening a window just increased the noise.

    Good location for restaurants and other shops. Staff were friendly.

  • Reviewed: 26 May 2015

    9.6
    localisation hyper centre avec parking accessible facilement...
    • Leisure trip
    • Couple

    pas de wifi gratuit la climatisation était hors d'usage

    localisation hyper centre avec parking accessible facilement et gratuit le week-end. les chocolats en cadeau

  • Reviewed: 6 September 2015

    7.9
    Nice hotel on our way back home, within walking distance of...
    • Leisure trip
    • Couple

    Nice hotel on our way back home, within walking distance of the shops.

  • Reviewed: 8 August 2015

    8.8
    Clean hotel, good price, passing through
    • Leisure trip
    • Family with young children

    Clean hotel, good price, passing through

  • Reviewed: 1 August 2015

    6.7
    Good clean ok for overnighting - gets a bit old
    • Leisure trip
    • Couple

    Good clean ok for overnighting - gets a bit old

  • Reviewed: 19 May 2015

    10
    Great location friendly staff
    • Leisure trip
    • Group

    Great location friendly staff

  • Reviewed: 7 May 2015

    6.3
    Location of the hotel, and the breakfast
    • Leisure trip
    • Group

    Location of the hotel, and the breakfast

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 31

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