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Reviews of Mercure Versailles Chateau

19 rue Philippe de Dangeau, 78000 Versailles, France

#46 of 125 hotels in Versailles

Guests' Choice

Review Score

Based on 334 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: April 19, 2024

    8.0
    A perfect hotel for a Versailles getaway!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom could use better doors for better intimacy & water retention. Otherwise the rooms have all the necessary amenities and the decor is really elegant.

    The location is excellent, the hotel is very stylish, and the staff is incredibly welcoming and helpful.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Nice experience
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location, nice staff.

    Stayed in April 2024

  • Reviewed: March 7, 2024

    7.0
    Great location, would stay there again just for that
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    We got one of the small double rooms, quite tight and bathroom door not so great

    Great location, right in the middle of the action. Versailles is a lovely area. Reception great welcome however I was surprised they didn't ask for ID on arrival. Was worried about parking but there was underground parking not far.

    Stayed in March 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heating was not strong enough. The room was cold.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Shower drainage wasn't good.

    Everything very nice, rooms as they look in the pictures, common spaces very clean. The location in Versailles town is very good and close to the Versailles Palace if you're visiting.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Car park a bit tight to enter but we.knew that when we.booked

    Central location very clean and very comfortable nice breakfast

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, warm and comfortable rooms.

    Stayed in December 2023

  • Reviewed: November 18, 2023

    8.0
    Over all, I enjoyed my stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need sheets with comforter will be better for couples

    Very friendly staffs and surrounded with many restaurants

    Stayed in November 2023

  • Reviewed: October 29, 2023

    9.0
    Stayed at this hotel several times and standard is always good.
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    Staff are friendly and helpful, breakfast has good variety and quality.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small but adequate x

    Location..breakfast was OK.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    ok for one night.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    no milk or creamer. No complimentary bottled water

    Helpful staff. Good location.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very welcoming hotel with friendly helpful staff. Couldn't have a better location.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Rooms on the small side

    Truly wonderful location - 10 minutes to the Palace of Versailles. Lots of cafes and bars close by. Staff happy to recommend.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Location was great and services were good. No parking available on site due to limited space, but luckily there was street parking near by. Good location near some good late night drinks/food.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Air conditioning didn't work Only 2 paper cups available for drinking out of. No other crockery or cutlery.

    Location Friendly staff

    Stayed in October 2023

  • Reviewed: October 6, 2023

    9.0
    Would definitely recommend
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All goood. Receptionist very welcome.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Nice but not understandable price policy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good place to stay and not far from the castle - price policy is definitely not understandable and depends highly on the capacity

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    There was lots of building work going on when we stayed. lots of noisy deliveries at night.
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa Bed
    • Stayed 7 nights

    not enough storage for our clothes. kettle was stored under the hanging rail for our clothes. no towel rails in the bathroom. tiny cupboards next to the bed with no storage. room very hot and noisy with window open.

    Most of the staff were polite and friendly. One member of staff was rude to me when I used the coffee machine.

    Stayed in September 2023

  • Reviewed: September 29, 2023

    9.0
    A Great Place to stay in a Wonderful City
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room is really small, plus traffic noise until midnight

    Great location, parking garage, staff and breakfast

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    A pleasant 3 days in Versailles
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We reserved a parking place and confirmed by email on arrival we was told my car was too big. But that evening we saw a Bentley going in the garage, my car is a lot smaller. No space outside to stop and unload bags in narrow streets. It’s fend for yourself after a long drive, (stressful). Air conditioning didn’t work in 26 degrees of heat difficult to sleep. The bathroom needed a revamp it smelt musty all day, bathroom extractor fan didn’t work toilet seat was poorly fitted and stained the shower curtain was badly stained. Because of the heat we had the windows open next to the courtyard which people used for smoking, ashtrays were full. The cost of the parking in indigo was 72 euros. I picked this hotel because of its modern look and the parking. The hotel shouldn’t advertise parking if it’s not available.

    Hotel in general was clean. Breakfast was very nice. Plenty of choice. Close proximity to the palace, Versailles was nice to walk round plenty of nice food and drinks.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Terrific
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Nothing

    All was well. Trouble with a/c but they gave us a fan. Breakfast was very good. Staff great and very helpful. Location perfect. Thank you to Fermat. Great job

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Could have been really nice besides the fact that air condition doesn’t work at all.
    • Business trip
    • Family with young children
    • Superior Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Having air conditioning in the rooms is a complete lie. It is mentioned air condition when you book the room, when you arrive you discover that it has been replaced by a fan. We had to sleep windows closed because of the street noise, it was 32 degrees inside the room, fan on the whole night.

    Breakfast, staff, overall decoration and cleanliness which was great.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was small. It felt like a hospital room. No hand towels or Kleenex.

    Good value for breakfast. Friendly staff

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Perfect bolthole for the Palace
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking garage underneath is very small and entrance is narrow. I had to reverse up the ramp as no room to turn around inside. Also, the parking garage is literally next door to the hotel and they have to open it up for you, we did 3 stressful laps before we managed to get through on the phone to the reception

    Fantastic location, really nice room and staff. Only reason it's not a 10 is the air conditioning was broken at the time of stay and it was 28 degrees C at night.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Great location, really clean. Super friendly staff!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location.

    Stayed in July 2023

Showing 1 - 25

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