Reviews of Hôtel Mercure Villeneuve sur Lot Moulin de Madame
Route de Casseneuil, 47300 Villeneuve-sur-Lot, France
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Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewLe Lot. The river us a magnificent attraction.
Just a bit too far out of town. Villeneuve-sur-Lot is itself magnificent
Reviewed: August 15, 2025 · Stayed in May 2025
Verified reviewChaminda who was in charge of breakfast was exceptionally courteous and helpful. The duty manager when we arrived was also extremely helpful. She upgraded our room due to a late cancellation
Reviewed: July 22, 2025 · Stayed in July 2025
Verified reviewLeaving
Mould on filthy shower curtains broken glass and picture from in bedside cabinet. Door to balcony handle fell apart. Paper cups one teabag between two of us for two days. No help from reception
Reviewed: July 7, 2025 · Stayed in June 2025
Verified reviewGood location, plenty of parking, good size room with large bathroom. All clean and tidy with good air conditioning. Great breakfasts and friendly staff.
Nothing of note.
Reviewed: July 1, 2025 · Stayed in June 2025
Verified reviewClean, modern & a beautiful area overlooking the river
It was just a little too far from the centre of town.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. City center is 20 min walk but in bus line 3 it's 5 min and it's free Sincerely,
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 7, 2025 · Stayed in June 2025
Verified reviewNice comfortable room. We had the half board option and the food was very nice.
Towels in the room were very thin, not what you would expect from a good hotel.
Dear Patricia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Patricia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am … Show more
Reviewed: June 4, 2025 · Stayed in May 2025
Verified reviewThe breakfast was excellent with a good variety of fresh fruit and cereal. We loved the location of the dining room over the river do that we enjoyed superb views of swifts and swallows as we dined.
We’d have liked a little more choice of vegetarian meals for dinner though we enjoyed what we had
Dear Christine, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Christine, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I a… Show more
Reviewed: January 18, 2025 · Stayed in January 2025
Verified reviewStaff really friendly Room was lovely
Room looked over river
Reviewed: December 21, 2024 · Stayed in December 2024
Verified reviewLunch and dinner menus limited but chef was good. Room was excellent but spoilt by being cold
Room was cold, no adjustment possible
Reviewed: November 29, 2024 · Stayed in November 2024
Verified reviewGreat room with balcony and view of the river. Very spacious and clean. Staff were very courteous.
Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Villeneuve sur Lot Le Moulin de Madame It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Villeneuve sur Lot Le Moulin de Madame It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this … Show more
Reviewed: November 26, 2024 · Stayed in November 2024
Verified reviewIt was fantastic , ıt is not easy to explain by writing. Just come and experience
Everything was perfect so nothing is bad.
Dear Omer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Omer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank … Show more
Reviewed: October 31, 2024 · Stayed in October 2024
Verified reviewLocation was excellent with a lovely view of the Lot. Staff was extremely kind and helpful and the onsite restaurant was very convenient and good! On site parking and convenient free bus stop in front of the property made it easy to get to centre ville easy.
Not a single thing
Dear Lisa; We very much appreciate your comments regarding your stay at the Mercure Villeneuve sur Lot Le Moulin de Madame It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Lisa; We very much appreciate your comments regarding your stay at the Mercure Villeneuve sur Lot Le Moulin de Madame It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this… Show more
Reviewed: September 25, 2024 · Stayed in September 2024
Verified reviewGreat room with view of the river . Friendly staff . Lovely size room . Good breckfast .
Had dinner at the restaurant . Was expecting more of the food .
Dear Darryl; We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Darryl; We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encourageme… Show more
Reviewed: September 23, 2024 · Stayed in September 2024
Verified reviewReviewed: September 16, 2024 · Stayed in September 2024
Verified reviewReviewed: August 19, 2024 · Stayed in August 2024
Verified reviewReviewed: August 12, 2024 · Stayed in August 2024
Verified reviewAir conditioning very good. Terrace area lovely. En suite facilities spacious.
When we left we forgot to empty the safe and when we returned the next day( having telephoned the hotel to explain the situation) we were not allowed to enter the unoccupied room for our goods.They said the hotel manager would not allow them to do that. We had just spent 6 nights in their hotel and also spent over 1100 euros in their hotel so being forbidden to enter our now un occupied room to retrieve our goods seemed most un reasonable. I was extremely unimpressed.
Reviewed: July 21, 2024 · Stayed in May 2024
Verified reviewPerfect location by the river, absolutely gorgeous room, very spacious and with a fabulous balcony overlooking the beautiful river! The only negative is that the restaurant was closed but the young lady in reception very kindly booked a lovely restaurant in town for us. A very good breakfast was available in a beautiful setting overlooking the river.
The restaurant was closed.
Dear Myriam, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the restaurant it's everytime closed on the sunday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Myriam, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encourageme… Show more
Reviewed: July 20, 2024 · Stayed in July 2024
Verified reviewThis is our third stay at this hotel, and it definitely won't be our last. It's a lovely hotel not far from the centre, and it's not possible to fault it. The atmosphere is one of peacefulness and tranquillity, and an ideal place to relax. The staff are lovely, very friendly and will easily go that extra mile. As we have stayed before, albeit travelling through the region, we decided this time that this was the ideal hotel, with it's lovely staff, to look after us well for a few days - and they did. We travelled with our dog, who sadly had gone suddenly blind recently, and were worried about how she would cope. I contacted them at time of booking about her, and they accommodated her very well, and the room they chose for her was ideal. Thank you to all the staff, we look forward to seeing you again in a couple of months.
Dear Jaquelene; We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Jaquelene; We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encourag… Show more
Reviewed: May 21, 2024 · Stayed in May 2024
Verified reviewLovely big room, fantastic view
Menu was a bit limited
Dear Ray, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Ray, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank yo… Show more
Reviewed: May 21, 2024 · Stayed in May 2024
Verified reviewRestaurant
The room was very stuffy, and when the window was opened, there was a lot of noise from the street
Dear Virginijus, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. I will share your comments with our team. Thank you again for sharing your experience. Sincerely,
Dear Virginijus, We very much appreciate your comments regarding your stay at the Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. I will share your comments with our team. Thank you again for sharing your experience. Sincerely… Show more
Reviewed: October 15, 2023 · Stayed in October 2023
Verified reviewThe facilities , the room , free safe parking Great location Breakfast was excellent for both variety and quality very helpful staff
Liked all of it
Reviewed: October 15, 2023 · Stayed in October 2023
Verified reviewWaking up very morning to a view of the river was just so lovely. Usually there was a little boat with someone fishing & people canoeing. And later in the morning more people using their river to do their various activities. The beds & pillows were very comfortable.
Dear Camille, Thank you for choosing to stay at Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. We are thrilled that you were able to enjoy the view of the river from your room, as well as the beds and pillows. We strive to provide our guests with comfortable and pleasant accommodations so that they can make the most of their time in Villeneuve-sur-Lot. We hope you will choose us again for your next visit to Villeneuve-sur-Lot. Warm regards,
Dear Camille, Thank you for choosing to stay at Hôtel Mercure Villeneuve-sur-Lot - Le Moulin de Madame. We are thrilled that you were able to enjoy the view of the river from your room, as well as the beds and pillows. We strive to provide… Show more