Accommodations Flights Flight + Hotel Car Rentals Airport Taxis

Reviews of Hôtel Barrière Le Normandy

38 rue Jean Mermoz, 14800 Deauville, France

#5 of 25 hotels in Deauville

Guests' Choice

Review Score

Based on 1090 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    8.6

100% Verified Reviews

Real guests. Real stays. Real opinions.

Read more
Write a Review

Showing 1 - 52

  • Reviewed: August 28, 2018

    5.0
    Too expensive. At 600 euros for 2 nights - ok. But 1000 - a
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hideous clientele. Insane interior decoration depressing breakfast. Incredibly expensive 1000 euros for 2 nights.

    Good pillows. Nice waiters in bar. Good hot chocolate.

    Stayed in August 2018

  • Reviewed: August 13, 2018

    8.8
    An experience and a great place to stay
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Alas we had to move room twice the day we arrived; there were no window coverings to restrict light ingress in the first room and in the second room, the air conditioning was faulty. Having said that, our ultimate room came with the ultimate room upgrade in respect of which we were shocked but very grateful!

    Slightly old fashioned (in a good way) and a wonderful hotel. Friendly and accommodating staff. Excellent location.

    Stayed in August 2018

  • Reviewed: June 4, 2018

    7.5
    Great location;
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Surprisingly very few English speaking people, sometimes it took long to explain by phone what was required. Staff, especially at breakfast, should be more friendly. Family suite apartment lacks some ergonomic basics - eg, to wash your hands after toilet you have to go to the bedroom across the whole suite.

    Great location; excellent quality of room service (speed, cleanliness); quality of food and drinks; overall quality of venue - no doubt it’s a high class and respectable hotel

    Stayed in June 2018

  • Reviewed: June 3, 2018

    8.3
    Historical and wonderful place for a journey in Deauville.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Nothing I guess... Perfect place for leisure as well as for business purpose.

    The kindness of the staff. The Wagyu Club sandwich. The view from the balcony (room 223). Splendid in room breakfast ! The hotel which is just a fantastic place where to stay in Deauville.

    Stayed in June 2018

  • Reviewed: May 13, 2018

    6.3
    Breakfast was nice and the room was very comfortable in...
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Considering this is the most expensive hotel in Deauville our expectation was high, too high. Old style room deco, new but out of age.

    Breakfast was nice and the room was very comfortable in spite of the old style deco.

    Stayed in May 2018

  • Reviewed: April 23, 2018

    10
    I enjoyed the place nevertheless
    • Leisure trip
    • Family with young children
    • Prestige Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is just fine, but was surprised by the toilet - the room we took for 4 and it has such a tiny toilet, u could barely enter it, surprising ...

    The hotel is just fine, cleaning ladies are so nice, as soon as u need to make a bad for kids , they come along immediately and are so positive

    Stayed in April 2018

  • Reviewed: January 14, 2018

    5.8
    Central location
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of people in the hotel, long queue to get to the main bar (w/e?), hotel is looking old and room not renovated for a long time

    Central location

    Stayed in January 2018

  • Reviewed: December 31, 2017

    7.5
    Good size of room, good Pilates
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Disorganization to check in, waited 45 mn to get a key, impossible to do fitness as some guests keep using the machines for more than 45 mn. A fair play policy about the length of time could be set. Raining season and no hotel umbrella available.

    Good size of room, good Pilates

    Stayed in December 2017

  • Reviewed: September 30, 2017

    9.2
    a taste of luxury but at a price
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    The indoor pool is limited, we struggled to get towels of swimming. There is very limited outside seating.

    A fabulous luxury hotel perfectly situated in the town and close to the beautiful beach. The rooms are very expensive. We choose the cheapest available and although on the top floor, facing the square it was reasonably sized and luxuriously appointed. We had dinner on our first night in the hotel restaurant and the food was excellent and service friendly.

    Stayed in September 2017

  • Reviewed: September 11, 2017

    8.8
    The room is so beautiful, and breakfast is really good.
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights

    The swimming pool is really too small for the expensive 5 stars hotel

    The room is so beautiful, and breakfast is really good. There are good facilities such as fitness, sauna

    Stayed in August 2017

  • Reviewed: August 29, 2017

    9.6
    Lovely
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    No China cups for coffee in the room, and only 2 milk!!!! Not a separate shower only over the bath. Not very safe. We had booked for 3 people sharing, 3rd set of towels, pillows bathrobe & cloths hangers not in room.

    Very friendly, helpful courtesy staff.

    Stayed in August 2017

  • Reviewed: August 28, 2017

    9.2
    Very pleasant, comfortable, with only minor disappointments.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Although the reception to the spa is superbly elegant and chic, the actual facilities have been redone with less than quality tiling and fittings. The steam room was very basic, too hot and the sauna likewise.

    Warm and friendly atmosphere, long standing elegance, ease and confidence of the staff. The bar and the piano player especially. Availability of the bicycles.

    Stayed in August 2017

  • Reviewed: August 2, 2017

    6.7
    room price for offered quality is too high, all extra's (breakfast/parking/bar...) are too expensive
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    - price (300€ per room) is too high for the offered accomodation and quality - swimming pool too small and a lot of kids playing - parking 35€ per day is very expensive - breakfast at 35€ is too expensive

    Location of the hotel

    Stayed in July 2017

  • Reviewed: August 1, 2017

    5.0
    Park yourself your car!
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 1 night

    Absolutely inacceptable for us was the fact that the doorman asked if we had a reservation for the parking when we arrived. As we had not one, the concierge said that there was no space for us and that we had to arrange the car by ourselves. Not a five star service, definitely! Moreover, nobody had asked us, while booking, if we needed a parking. After having argued with the concierge, finally, the Director called someone to park the car somewhere in a twin hotel... The lounge outside is not well organized. They provided a voucher for a free drink at the casino. when we got there they had no space for us in one bar and the other said that they do not accept the voucher!!! Breakfast was good, but no table-cloth, just little table set.

    The hotel is particularly charming due to its story and to the landscape in the front. The room was very well equipped with a nice view on the sea. The location is perfect to visit Deauville and to go to the beach.

    Stayed in July 2017

  • Reviewed: June 25, 2017

    8.8
    Leave the kids at home
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Forgot to give us towels which I didn't realise until I was already needing one.

    Beautiful hotel well located. Lots of dogs stay here with their owners. Fish markets nearby. Place for wealthy middle aged. Nothing for children but lovely if you are kid free. Casino, boutiques and great food.

    Stayed in June 2017

  • Reviewed: June 6, 2017

    9.2
    A couple of nights in luxury
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights

    The only thing that could have made our stay even better was a smile or some form of acknowledgement of the staff when entering or leaving the hotel.

    Wonderful room, nice location near both the beach and the city center. Turn down service was a real treat, and the general cleanliness of the room and hotel was astounding. Unfortunately we didn't have the opportunity to use the facilities, but they really looked well-organised.

    Stayed in May 2017

  • Reviewed: May 18, 2017

    10
    Grand hotel in suburb as it should be.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    To much from town — busy, loud, lines to breakfast — but that's Doville during holidays.

    Grand hotel in suburb as it should be. Center to everything (harbor/beach/shops/Dupont stunning pastry) and full of everything (bar/spa/bicycles etc), with a good service. Personally love pillows (once even fall asleep for 11 hours!) and flowers in the lobby.

    Stayed in May 2017

  • Reviewed: May 18, 2017

    10
    The best to discover Deauville.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    I do not see what .

    Hôtel was redone last year ; so everything was working perfectly, especially the bathroom. The concierge was very helpful in giving us all the information we needed! Undoubtedly a place where we shall return !

    Stayed in May 2017

  • Reviewed: May 10, 2017

    9.6
    This is a truly luxury place in all senses: location is...
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    This is a truly luxury place in all senses: location is perfect, room (bed, view, amenities, air-conditioner, etc) is first class, we had a separate balcony with a see view, the restaurant for breakfast was just perfect - everything one could dream of

    Stayed in May 2017

  • Reviewed: April 24, 2017

    9.6
    Amazing weekend in Deauville
    • Leisure trip
    • Group
    • Deluxe Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The shower could have been better. There was no fixation to hold the shower head at high level.

    Very nice and comfortable bedroom. Slept like a baby. I love the selection of teas. Great service and location

    Stayed in April 2017

  • Reviewed: April 21, 2017

    9.6
    Traditional Top Notch
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in and check out could be more personal; i.e. no "Welcome back". No oysters on the menu...

    All facilities are providing great luxury ambience, with an extra plus for A:s excellent Dry Martini and friendly and very professional service in Le Bar! Complimentary champagne on arrival highly appreciated. Le Restaurant had a very good 4 course menu.

    Stayed in April 2017

  • Reviewed: April 18, 2017

    9.2
    Excellent service, great location but a little pricey
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 3 nights

    The room was a little small for a deluxe bedroom. Accommodation costs are on the high side.

    Fantastic location with a nice view of the sea. Very good restaurant with high-quality cuisine at a reasonable price.

    Stayed in April 2017

  • Reviewed: March 16, 2017

    7.1
    Good, but not great and by far not 5 stars hotel
    • Leisure trip
    • Couple
    • Family Apartment
    • Stayed 3 nights

    Complimentary water only in the first day, coffee refill only after asking them, cold in the room in the first day, cold in the bathroom as the heating was not working during our stay, concierge brought us the luggage in the room after 40 minutes and only after asking them twice, cold water in the swimming pool (only 27 degrees).

    Location of the hotel was good, the beds were very comfortable, quiet place, good Wi-Fi

    Stayed in March 2017

  • Reviewed: March 13, 2017

    5.0
    Extremely charming restored exteriors of the house.
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 1 night

    Breakfast poor choice for the category; staff submerged by too many clients so not very efficient; pool very cold small and no staf to clean at 5pm when full of people...

    Extremely charming restored exteriors of the house. The rooms and common spaces have also been nicely restored but only 80% and lot of shabby details can still be easily seen!!! The crab salad with wakame was breathtakingly good.

    Stayed in March 2017

  • Reviewed: February 13, 2017

    9.6
    Excellent hotel, beds are cosy , breakfast is huge, staff in the cantine is lovely, smiley, helpful
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    unfortunately the hamman was the whole stay in maintenance , the weather outside was very cold 2 degrees, so it was a big disappointment not to seat in a hot hammam

    Spa, swimming pool, sauna -

    Stayed in February 2017

  • Reviewed: February 6, 2017

    10
    Wonderfully luxurious and relaxing
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool a bit small with no separate area for children. Bathroom could do with two sinks. A bit cramped.

    The size of the room and giant bed. Also the lovely bar and drinks snacks.

    Stayed in February 2017

  • Reviewed: October 10, 2018

    8.3
    Perfect for a short break, definitely recommend the Sunday brunch
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    A little on the pricey side, but not excessively so.

    Stylish, beautifully renovated historic hotel in an excellent location. Sunday brunch was superb.

    Stayed in October 2018

  • Reviewed: September 15, 2018

    9.6
    Everything was top of the line from service, comfort and...
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Zero

    Everything was top of the line from service, comfort and beautiful rooms and delighted with the location and ambiance

    Stayed in September 2018

  • Reviewed: August 30, 2018

    9.2
    Location, comfortable rooms, breakfast
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No free parking space for customers

    Location, comfortable rooms, breakfast

    Stayed in August 2018

  • Reviewed: August 21, 2018

    9.6
    location, breakfast, friendly atmosphere
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    location, breakfast, friendly atmosphere

    Stayed in July 2018

  • Reviewed: August 17, 2018

    10
    Room was wonderful and extremely comfortable and the hotel...
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was wonderful and extremely comfortable and the hotel caters for vegetarians !

    Stayed in August 2018

  • Reviewed: August 6, 2018

    9.2
    Location, grand hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted from a mobile device

    Location, grand hotel

    Stayed in August 2018

  • Reviewed: August 2, 2018

    10
    Amazing, if you go to Deauville you should stay there
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    I travelled with my cat and all the staff was so “pet friendly”. The Housekeeping team put the little welcome amenities for my cat

    Stayed in August 2018

  • Reviewed: July 6, 2018

    8.8
    Staff excellent and very helpful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The toilet was a good tad on the small size

    Staff excellent and very helpful

    Stayed in July 2018

  • Reviewed: May 15, 2018

    9.6
    It is the perfect spot to stay and visit the hole region.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 6 nights

    I believe the spa should be a little better.

    The staff and the room were amazing. And so were the location and the food.

    Stayed in May 2018

  • Reviewed: April 18, 2018

    10
    We had a very nice stay.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive breakfast

    Nice room, comfortable bed, great shower.

    Stayed in April 2018

  • Reviewed: April 16, 2018

    10
    Week-end inoubliable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ambiance du bar

    Stayed in April 2018

  • Reviewed: April 16, 2018

    10
    We really enjoyed our stay
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive breakfast

    Great location

    Stayed in April 2018

  • Reviewed: April 4, 2018

    7.5
    three out of five
    • Leisure trip
    • Couple
    • Suite Presidentielle
    • Stayed 4 nights

    The hotel shook us with its price. It's not worth the money.

    Lunch and beaches liked

    Stayed in April 2018

  • Reviewed: December 27, 2017

    8.8
    Wonderful quiet room in Deauville.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Quality of breakfast produce not great.

    Room was particularly peaceful and quiet.

    Stayed in December 2017

  • Reviewed: December 5, 2017

    9.0
    The room too small comparing with money.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    The room too small comparing with money.

    Stayed in December 2017

  • Reviewed: November 1, 2017

    9.2
    Very pleasant stay
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 3 nights

    Slow restaurant service (very busy week end) Expensive breakfast

    Very courteous and attentive staff

    Stayed in October 2017

  • Reviewed: September 21, 2017

    9.6
    Excellent!
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Excellent!

    Stayed in September 2017

  • Reviewed: September 15, 2017

    7.1
    We are regular visitors and enjoy the location, style and at osphere of the hotel.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some staff could be more helpful

    The style and ambience.

    Stayed in August 2017

  • Reviewed: September 4, 2017

    10
    Had a fabulous time
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night

    The best breakfast I have ever seen anywhere in the world.

    Stayed in August 2017

  • Reviewed: August 7, 2017

    9.6
    Short but memorable stay in charming Deauville
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    2 rm family apartment should have had 2 baths imo

    Location, luxurious details, service all top notch.

    Stayed in July 2017

  • Reviewed: June 7, 2017

    9.2
    Very nice
    • Leisure trip
    • Family with young children
    • Deluxe Room with Sea View
    • Stayed 1 night

    The room was supposed to be available at 3 PM and was not before 3:45 PM

    THE VIEW ON THE BEACH FROM THE BALCONY

    Stayed in June 2017

  • Reviewed: April 3, 2017

    6.7
    EXCELLENT DECORATION ROOM VERY COMFORTABLE.
    • Leisure trip
    • Couple
    • Deluxe Room with Sea View
    • Stayed 1 night

    COST OF PARKING AND BREAKFAST .

    EXCELLENT DECORATION ROOM VERY COMFORTABLE.

    Stayed in March 2017

  • Reviewed: February 17, 2017

    10
    Great place to stay when visiting Deauville
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall great place to stay as a base to visiting Deauville

    Stayed in January 2017

  • Reviewed: February 6, 2017

    9.6
    wonderfoul week-end with grand children
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night

    swimming pool too tiny not of the level of the hotel

    evrything excellent but swimming pool

    Stayed in February 2017

  • Reviewed: October 31, 2016

    9.6
    Extremely comfortable bed, delightful and helpful staff
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night

    Extremely comfortable bed, delightful and helpful staff

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: May 17, 2016

    9.2
    no full length dressing mirror in bedroom, this is a serious...
    • Business trip
    • Couple

    no full length dressing mirror in bedroom, this is a serious omission for such a hotel.

There are also 59 reviews without text. These impact the overall review score.

Showing 1 - 52

Guests also reviewed these properties: