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Reviews of Novotel Aix-en-Provence Beaumanoir 4 stars

Rue Marcel Arnaud, 13100 Aix-en-Provence, France

#36 of 48 hotels in Aix-en-Provence

Guests' Choice

Review score

Based on 404 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    7.4

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8

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Showing 1 - 31

  • Reviewed: 4 October 2017

    7.5
    Decent hotel that is more 3 star standard that is a good value option for a stay in a Aix.
    • Leisure trip
    • Group
    • Superior Room with 1 Double Bed And 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Bedrooms and communal areas including toilets are tired and in need of refresh.

    Really good breakfast.quiet considering next to A 8 autoroute. A good 20 min walk to centre that suited us although public transport is available.

    Stayed in October 2017

  • Reviewed: 7 August 2017

    7.9
    Good hotel, nice staff
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit small. Althuough advertised, no safe in the room. We were offered to use safe at the reception and were told that some rooms have safe but not our. As the room was on ground floor, it was a bit strange not to have safe...

    Staff is very nice. In particular the guy at the reception when we checked in. I have made small mistake while booking the room, but it was fastly settled by staff. Small but handsome pool. Good breakfast. Althrough hotel is literally next to highway ir is soundprotected and very quiet.

    Stayed in July 2017

  • Reviewed: 23 June 2017

    8.3
    Good Value with a Great Pool
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant had a very limited menu, although the fish special we ate was fresh and well cooked.

    The hotel is probably due for a face lift but it has good bones. The staff were friendly and very helpful. The pool was well kept and a big plus. The room, though a little old, was of good size, soundproofed and comfortable. The location, though out of town was good for both car and bus access to the old town. It was good value for money

    Stayed in June 2017

  • Reviewed: 23 September 2016

    9.6
    I reccommend this Hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night

    The room we were given reeked of cigarette smoke (a non smoking room) Staff immediately moved us all credt to them for that.. People that smoke in non smoking rooms should get slapped a decontamination fee on their credit card so annoys me.. Not the hotel fault.. Hotel a little out of town but no problem in a car

    spacious.. clean ....comfortable beds with strong wifi and great showers.. Pool was a welcome dip in the hot Summer

    Stayed in September 2016

  • Reviewed: 24 August 2016

    8.3
    Staff were friendly and helpful.
    • Leisure trip
    • Family with older children
    • Superior Double Room with Sofa
    • Stayed 9 nights
    • Submitted via mobile

    Location was excellent for getting access to main routes though there was some road noise, when outside on the terrace. But fortunately no noise in the rooms.

    Staff were friendly and helpful. Plenty of secure parking for car. Swimming pool clean. Child friendly.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    6.3
    I was disappointed on arrival at the hotel as I don't...
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    I was disappointed on arrival at the hotel as I don't feel this was a 4 star rated hotel, we stayed at the hotel round the corner escale oceiana (3*hotel) which was much more 4* than this one and a lot cheaper! The rooms were pretty tired and not the cleanest especially for the price you pay. Breakfast was included but I wouldn't rate the breakfast either im afraid. The pool was great and very much needed in the heat. The friendly and helpful staff were defiantly a bonus to this hotel.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    10
    A well pass-by stop from Avignon to Nice
    • Leisure trip
    • Family with older children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi is a bit slow

    Everything is nice there. The location is just beside high way A8. The room is clean and comfortable. Breakfast is good and with more choice. Staff is enthusiastic and friendly

    Stayed in August 2016

  • Reviewed: 26 July 2016

    9.6
    Surprisingly excellent hotel
    • Leisure trip
    • Family with older children
    • Superior Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Can't really think of anything.

    Staff are fantastic and breakfast is included -and it's a very good breakfast too. I wasn't expecting this hotel to be good as a large chain -but it was excellent in every way.

    Stayed in July 2016

  • Reviewed: 11 July 2018

    9.6
    Homemade preserves for breakfast
    • Leisure trip
    • Family with young children
    • Superior Room with 1 Double Bed And 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Elevator was small, air conditioning was not cool

    Clean, beds were comfy, awesome breakfast! Friendly front desk staff, pool was refreshing

    Stayed in July 2018

  • Reviewed: 5 June 2018

    8.3
    Excellent for an overnight stay or a city break
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Building a bit tired. Needs some painting.

    Good location very friendly staff.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    7.9
    One night only on a journey very nice
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Decoration

    Garden

    Stayed in May 2018

  • Reviewed: 27 January 2018

    10
    Great hotel , we really liked it
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    All great!

    Easy ti find, kettle in the room, very nice staff e amazing breakfast

    Stayed in January 2018

  • Reviewed: 2 October 2017

    9.6
    Comfortable bed.
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 5 nights
    • Submitted via mobile

    Not the best neighbourhood but convenient for days trips

    Comfortable bed. Nice swimming pool and bar

    Stayed in September 2017

  • Reviewed: 24 August 2017

    9.6
    Confort and excellent reception staff
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Confort and excellent reception staff

    Stayed in August 2017

  • Reviewed: 1 August 2017

    5.8
    Ok for stop over
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Service in restaurant slow and dis organised

    Nice clean midweek room

    Stayed in July 2017

  • Reviewed: 1 August 2017

    7.9
    Being able to leave the car at the hotel and take public...
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Being able to leave the car at the hotel and take public transport (bus) into the city centre and back again. A good breakfast choice.

    Stayed in July 2017

  • Reviewed: 8 January 2017

    5.4
    Staff was not very warm and friendly.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night

    Staff was not very warm and friendly.

    Stayed in January 2017

  • Reviewed: 20 August 2016

    8.3
    Family Friendly.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable and children welcome at no extra cost. Pool also a bonus and easy access to motorway. Ideal as a stop-over.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    8.3
    good value
    • Leisure trip
    • Solo traveller
    • Superior Family Room
    • Stayed 5 nights

    better signposts

    staff good, location good, food good value, pool/room good

    Stayed in July 2016

  • Reviewed: 9 August 2016

    7.0
    Rooms need a renovation!
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Very crowded pool

    Rooms need a renovation!

    Stayed in August 2016

  • Reviewed: 31 July 2016

    10
    Wonderfully friendly staff, great location, excellent...
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderfully friendly staff, great location, excellent breakfast!

    Stayed in July 2016

  • Reviewed: 24 July 2016

    6.3
    The room is really poor
    • Leisure trip
    • Family with older children
    • Superior Room with 1 Double Bed And 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    The room is really poor

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 September 2015

    10
    Friendly and very helpful staff whose every aim is to please...
    • Leisure trip
    • Couple

    I had confirmation of my February booking and amended card details in July. The reservation couldn't be located. However the hotel representative, Christian was exceedingly helpful and apologetic and our reservation terms were met and we were made most welcome. Not sure if the reservation problems are with Novotel central booking system or Booking.com - this has been a constant problem with all our non refundable bookings this holiday.

    Friendly and very helpful staff whose every aim is to please their clients and make their stay very comfortable. We were made most welcome.

  • Reviewed: 21 July 2015

    7.1
    Staff friendly and very courteous to guests.
    • Leisure trip
    • Couple

    Overrated as a 4 star hotel: I have been to better 3 star ones. Lacking in bath facilities and toiletries. Needs refurbishing.

    Staff friendly and very courteous to guests.

  • Reviewed: 7 June 2015

    7.5
    Lovely pool area and an area inside for children too
    • Leisure trip
    • Family with young children

    Only critique would be on checkout which was a Saturday morning it was really busy and only one staff member on

    Lovely pool area and an area inside for children too

  • Reviewed: 1 May 2016

    10
    Room is big and bed is comfortable.
    • Leisure trip
    • Family with young children

    Nothing

    Room is big and bed is comfortable. Breakfast is perfect and coffee was excellent.

  • Reviewed: 16 August 2015

    8.3
    The payement With amex Was Not Done by booking and that Was...
    • Leisure trip
    • Family with young children

    The payement With amex Was Not Done by booking and that Was a problem

  • Reviewed: 11 August 2015

    9.6
    Everything is great.
    • Leisure trip
    • Family with older children

    Everything is great.

  • Reviewed: 10 August 2015

    8.3
    very child friendly hotel
    • Leisure trip
    • Family with young children

    very child friendly hotel

  • Reviewed: 7 August 2015

    6.7
    The carpets were dirty and the rooms really small
    • Leisure trip
    • Family with young children

    The carpets were dirty and the rooms really small

  • Reviewed: 15 June 2015

    7.5
    Good staff, good location, fast reception, plenty of free...
    • Leisure trip
    • Group

    far away from city center, restaurant is closing early.

    Good staff, good location, fast reception, plenty of free parking place.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 31

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