Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Provence-Alpes-Côte d'Azur hotel reviews
  4. Marseille hotel reviews
  5. Reviews of Novotel Marseille Vieux Port

Reviews of Novotel Marseille Vieux Port

36 Boulevard Charles Livon, 13007 Marseille, France

#61 of 108 hotels in Marseille

Guests' Choice

Review Score

Based on 143 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.9

  • Value for money

    7.2

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: February 22, 2024

    8.0
    Very good thanks.
    • Business trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights

    The breakfast could be cheaper.

    Nice area for kids with ini football game and free arcade game, nice touch!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    You pay for the location
    • Business trip
    • Solo traveler
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Cardboard cups for coffee in the room. No shower cap provided.

    Good location next to the old port Nice hotel. Friendly staff. Rooms are comfortable but basic for the price.

    Stayed in January 2024

  • Reviewed: November 26, 2023

    9.0
    Great stay and location, I wish I could have stayed longer.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    the view from the room

    Room was comfortable and spacious, everything I needed. Temperature was just right which is a nice change as normally I find hotel rooms too warm. Breakfast was great Restaurant food tasty Views on Vieux Port amazing

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A range of pillows but hard to find a very comfortable one. This was not too bad, but it might be better to have less variety and higher quality.

    Excellent breakfast and friendly, helpful staff.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    8.0
    comfortable
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    the hair dryer in the bathroom is annoying, only blows for 30 seconds than you need to let it charge and start again and so on; impossible to have a blow dry . I actually had a bad hair day so that was not great.

    Great hotel for a night or 2; amazing location with great views towards Vieux Port or Palace du Pharo.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good option
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Relatively old, in high season, it was a challenge to use the elevators

    Location is perfect, staff was very kind

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dust everywhere, breakfast still the same.

    Swimming pool with towel service, terrace bar, kids corner.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are outdated in comparison to the rest of the hotel.

    The city was ideally located in close proximity to Vieux port, you had views over the port. It was a tranquil spot close to the city centre.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Attente lors du Check out

    Emplacement

    Stayed in August 2023

  • Reviewed: July 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room could have been kept a bit cleaner.

    Location

    Stayed in July 2023

  • Reviewed: June 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights

    The room was of a good size but with old furniture

    the pool and the breakfast.

    Stayed in May 2023

  • Reviewed: June 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not consistent in their service quality. does not clear the rubbish bins. some facilities are not clean.

    receptionists are very nice and very service oriented.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    9.0
    Great location for tourists and demonstrators
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Room was a little too modern, lots of hard surfaces, not much charm. We planned on visiting the town, but les manifestations were right outside the hotel, so we just hit the road--Marseille, un autre jour.

    Helpful staff, great underground parking, great location, epic petit dejeuner with a view of the old harbor.

    Stayed in March 2023

  • Reviewed: April 18, 2023

    8.0
    Good hotel and convenient location to stay in Marseille.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning was not working properly. Room was very warm.

    Very nice location overlooking the port. Rooms are clean and staff are helpful.

    Stayed in March 2023

  • Reviewed: April 8, 2023

    7.0
    great for a short stay fantastic breakfast
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    dinner is not good

    nice pool, comfortable beds, good child facilities

    Stayed in April 2023

  • Reviewed: April 2, 2023

    9.0
    Good location
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location

    Stayed in April 2023

  • Reviewed: March 20, 2023

    8.0
    good experience
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    nice hotel but the bath rooms need some refurbishment. mattress could be better.

    very nice location. friendly staff

    Stayed in March 2023

  • Reviewed: February 20, 2023

    8.0
    Nice stay but hot room
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very hot and air conditioning seemed ineffective at cooling it down. We had mixed responses about cost of the car park. One receptionist said we had to insert our ticket and pay, a second said we had to insert our ticket and not pay but a third said that we needed a separate ticket to allow us free exit. Quite costly to park so glad we enquired several times!

    Good location. Friendly staff. Great breakfast

    Stayed in February 2023

  • Reviewed: September 29, 2022

    7.0
    Overall clean and comfortable. Good location near town and small beach
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was cramped when sofa bed was out . Bathrooms large with a lot of wasted space. Would be better to shrink the bathroom and have more space in bedroom. There wasn’t enough room to open 2 suitcases.

    Good location

    Stayed in September 2022

  • Reviewed: September 26, 2022

    8.0
    Nice Hotel!
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was very cold and needs to be heated. The sun only slightly warmed the pool during the day and it was too cold to use after 4pm. There was also so many smokers at the pool, it really ruined it for those trying to relax. I wish they would ask smokers to only smoke in the upper pool area, so those who don’t want to be exposed don’t have to be. Also, rooms need more power/usb outlets. There was no where to charge our phones easily, and it’s really frustrating. Please put some USB plugs in the lamps or bedside tables.

    Loved the size and layout of our room - There was plenty of space for 3 people. The breakfast was fantastic and had so many options. Location was great, close to town, buses and shops.

    Stayed in August 2022

  • Reviewed: September 13, 2022

    8.0
    Fantastique!
    • Business trip
    • Couple
    • Executive Triple Room with Port View
    • Stayed 2 nights

    Decor in the halls, elevators and rooms was so tired and dated.

    The staff were amazing and so friendly, the breakfast was amazing and all facilities and extras were also the best! The only thing I would say is that it's a shame the decor in the rooms and elevators is very tired. The hotel needs a make-over in the rooms and halls. The rest of the hotel was amazing!

    Stayed in September 2022

  • Reviewed: September 9, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The room was smaller than expected with a disappointing view (facade of an adjacent building). The shower space needs some renovation work.

    Excellent breakfast buffet with view of the old port of Marseilles. The staff were super friendly and accommodating (we were allowed park our bicycles in the underground car park, as opposed to in the busy street)

    Stayed in September 2022

  • Reviewed: September 4, 2022

    8.0
    Lovely week in a beautiful city.
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 7 nights

    The air-conditioner in the bedroom did not work very well.

    The hotel staff were all excellent, Camille in particular was very friendly and helpful

    Stayed in August 2022

  • Reviewed: September 2, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Dated. The hotel need to be updated

    location and staff

    Stayed in September 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: