Beds weren’t made, sitting area outside needs graveling or slabs put down, because the dirt ends up in the apartment

Close to the center

Stayed in October 2023

Car park could be full at times

Spacious and convenient for port /town centre

Stayed in September 2023

Hot water a bit hit and miss. Toilet smelt horrible even after I scubbed it. Very slippery shower over bath with no mat or handles. Way too many dogs, mostly off the lead weeing everywhere (and worse!) There should be a seperate area for dogs - not everyone likes them.

Excellent location for exploring St Martin on foot (or bike!) Great staff - really helpful particularly when our payment hadn't gone through from Booking.com. Nice clean little pool..Comfy bed and pillows. Well stocked kitchenette but no oven.

Stayed in October 2023

We thought the floor of the apartment was not as clean as it should have been. The toilet smelled of urine, and the back of the toilet door was badly stained. Handrails to help get into and out of the bath should be installed. My wife and I have no disability, but we found it slippery, and unsafe. My wife slipped on her first attempt to get out, fortunately without hurting herself. I then had to help her from then on to get in and to get out. Having the shower over the bath would be another good reason to have hand rails.

We have stayed at Le Palais des Gouverneurs 4 times, and will be returning for a fifth time this coming New Year's eve. We like the location, and the facilities very much. It's very calm, quiet and tranquil. Parking is very good, and with easy access to the apartment. Staff were very helpful, pleasant, and always welcoming with a smile. The opportunity to check-out at 18h00 for an extra 30 euro was ideal. It meant we could stay for the day before driving home in the evening.

Stayed in September 2023

staff, location, pool, bike hire

Stayed in August 2023

The pool was a little disappointing - not really for sunbathing or proper swimming

What a fantastic location! Our room was spacious with a lovely outdoor terrace and great amenities in the kitchen

Stayed in August 2023

While it was close to town it was stuck down a a side street and the front door was misleading and awkward to find when we got to the town. The room wasn't that clean for us to use when we checked in and we had to make the beds as well which was a bit odd.

The pool was good for our kids, if a bit smaller than I expected. But overall the room we were given wasn't what I had booked, the hotel obligingly moved us to a new room but overall the hotel was as clean or comfy as I would've expected.

Stayed in August 2023

There were 3 of us (all adult size) and our appartment was just about big enough. There wouldnt be enough living space to relax if there had been 4 of us, as there is only one sofa. Its lovely to have a balcony but it is only big enough for 2 to comfortably sit. There was only a double and a sofa bed, which didn't work that well for our group, twin beds plus sofa would have been better, but i hadnt specified when i booked.

Location is great, quiet and tucked away but only a short walk to the shops and the harbour. Friendly staff. Great to have a pool that is half in, half outside, so great whether it is sunny or raining. The room was warm and had everything we needed. I hadn't realised I could book bikes there, but might do that next time.

Stayed in August 2023

We weren’t given our original room due to a mistake and we’re sure why

Staff Location Pool

Stayed in June 2023

The shower & bath tiles could do with a deeper clean as they typically get a little mouldy in between the tiles which doesn’t look so good. I managed to clean better with a scrub myself. They could do with more attention. Apart from that things were generally clean. They also had an issue with the fire alarm on the last night going off at 11pm and 5am. Seemed like a fault (or perhaps someone smoking??) we couldn’t understand what the person said in French before people went back in. But we are sure it’s a one off. It didn’t happen the other 6 days/ nights.

Location is wonderful - so near to the port & in its own little garden. Pool is great with inside and outside combination & lovely sauna & steam room. We booked a ground floor room with terrace & it was lovely with table, sun shade, sun bed & clothes drying rack. Laundry was useful too (5 euros for washer, 3 for dryer). Parking was brilliant and we always got a space fine even though busy. Kitchen was well equipped despite being on the small side although there is no oven. But there is a dishwasher & they give you a cleaning pack with 5 tablets in for it. We also loved that you can borrow games from reception including boules & table tennis bats for the tables outside.

Stayed in July 2023

The location was excellent and the staff were very friendly and helpful

Stayed in June 2023

Nothing

Very nice location.

Stayed in September 2022

nothing

location

Stayed in July 2022

We had a small studio apartment with a very small kitchen area which was fine for a couple of nights but nit suitable if you were going to stay for a week and do your own cooking at night etc. Not allowed to drop bags of at reception, instead have to drive to car park and then wheel your luggage through the grounds to reception to check in.

Pool was ok, but could have been much better with more space for sun beds. And sun beds could have been provided rather than adjustable chairs. Great location and friendly staff.

Stayed in July 2022

No outside space near studio. Although could have sat near reception or around pool. Difficult to find initially with one way sytems

Location, swimming pool

Stayed in June 2022

The beds were unmade with sheets in wrapping , the balcony was grubby had not been cleaned , clothes horse broken , the deposit on bike hire was 300 per bike according to reception , this seems outrageously priced , we hired down in town for less and no large deposit .

location excellent

Stayed in June 2022

This review has been hidden because it doesn't meet our guidelines.

Better if croisant etc had been available earlier than 9am. Shower / bath area could be modernised. Underfoot surface potentially slippery. Shortage of shaded seating and tables outside despite space available. We changed our dates and then kept getting demands for payment for the earlier period which we had changed long before the expiry of the free cancellation period . More local info in the room or reception area.

Spacious light and airy room in quiet location, with balcony. Close to town centre. Very convenient for those with a car. Adequately equipped kitchen area. Useful items for sale in reception. Friendly staff.

Stayed in May 2022

Common interior areas could be much better, they are neglected and need some work (renovation and decoration wise) We asked for a baby chair and it was provided incredibly dirty Mattresses, pillows and sheets are not very comfortable and not good quality The kitchen doesn't have an extractor

Location is really great allowing to go to the main restaurant and shops walking Free parking on spot The apartment is very well equipped (includes, for example, an expresso machine) The size of the apartment was nice (included, for example, 2 bathrooms)

Stayed in July 2021

Air conditioning. Shower temperature variable.

Location. Garden. Room space.

Stayed in July 2021

Excellent emplacement proche de tout...

Stayed in March 2021

Noisy fridge in bedroom area Uneven patio slabs Leaves not cleared prior to arrival Tired decor

Location Pool area

Stayed in October 2023

Bugs on the wall and floor/ no ventilation/ dirty waterproof sheet. And staff

Position

Stayed in September 2023

The reception took a €200 ‘damage’ deposit on check in. On departure i was notified that €65 cleaning fee had been deducted because the bed sheets needed changed (!) we had been there for a week! I disputed this because it was not a cleaning deposit and also i would assume the apartments are all cleaned between guests. None of the €200 was refunded to me and the staff were very abrupt in communications

Location was great.

Stayed in August 2023