Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Ile de France hotel reviews
  4. Paris hotel reviews
  5. Reviews of Novotel Paris Centre Bercy

Reviews of Novotel Paris Centre Bercy

85 Rue De Bercy, 12th arr., 75012 Paris, France

#520 of 1,614 hotels in Paris

Guests' Choice

Review Score

Based on 893 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    Good hotel when visiting Paris or a concert at Bercy Arena
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very close to Bercy Arena. Close to public transport

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights

    Staff

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Issue with the room but this was sorted out quickly and efficiently and the manager was great at handling the problem.

    Good size bedroom and great indoor area for children. Like the little touches such as sweets for the kids at the lobby.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and infrastructure!

    Stayed in February 2024

  • Reviewed: March 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff rude, cleaners rude, small rooms overpriced

    Staff need to be trained and the cleaners are RUDE

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    It was a nice break!!
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Not really anything to add here

    Nice clean rooms, friendly staff, family friendly reception, very good breakfast

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    A fantastic stay
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very hot in the evenings

    The entertainment at breakfast was good fun and the breakfast was lovely. It was a great location for getting into the city. Our room was very comfortable.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Relaxing stay
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Childrens menu selection

    Clean, modern, amazing shower!

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Short but very pleasant
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night

    Only two cups for tea/coffee (there were 4 of us in the room) and no milk!

    Staff were friendly and clear at check in, we stayed in a family room which had double plus sofa bed which was more like 2 doubles so that worked really well. We left early for a train from Gare de Lyon (about 10-15min walk away) so didn't have the breakfast.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    I wanted more cleanliness! At breakfast it would be good to check the dishes (some of them are not
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very surprising that when I, having lost the ring, looked under the bed, I found CHICKEN BONES AND NAPKINS!!! Not very clean spoons and cups in the room; The bathroom was not cleaned very well (applies to the sink in the bathroom). There are really a lot of pluses at breakfast: your own bread, for example, but at the same time a number of dishes are not suitable (for example, a raw omelet or bitter cut fruit). Since our plane was early in the morning, we were offered breakfast. This is very nice of the staff; on the other hand, when booking an expensive 4-star hotel, the client can count on such bonuses. The takeaway breakfast was very disappointing. That is, in fact, it was very formal ((Only sweets!! nothing more. Opening the boxes we saw: a children's bad drink with a straw, two muffins from the supermarket, a banana and one or two cookies! This is strange for a 4-star hotel. I understand , that "to go" is not a full buffet! but a couple of slices of cheese, ham, croissant..... I wanted to see it!

    Polite, helpful staff. I liked the presence of a bathroom in the room, good bed linen, Ritual shampoos, and a good breakfast. Nice lounge downstairs. Pleasant interior in the rooms and hotel.Breakfast is not bad! (some of it is very tasty, some of it is not)

    Stayed in January 2024

  • Reviewed: January 19, 2024

    7.0
    I would to extend my gratitude to Emmanuelle,she is very helpful and attentive.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was a bit too cold,the Airconditioner does not get too hot Shower water is as hot as wash basin water

    Cleanliness Proximity to metro station Food

    Stayed in December 2023

  • Reviewed: January 17, 2024

    9.0
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 3 nights

    Breakfast was amazing, friendly and helpful staff..

    Stayed in December 2023

  • Reviewed: January 10, 2024

    8.0
    Great location, close to transport and amenities
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was great

    Stayed in December 2023

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 4 nights

    Breakfast: N/A Room: a little small for 3 persons Location: easy access to Metro.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Worth the money
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness. - Good breakfast.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights

    Good breakfast

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great location.. room and reception area excellent. Staff were great with our kids

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Great hotel in a great location
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel in relatively quiet location but close enough to central Paris for all it had to offer

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    A very valid hotel offering a fantastic breakfast experience
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The lack of a gym or exercise room (the room was too small to exercise in it)

    The breakfast was outstanding. Really really good. Wish they had larger pots of coffee instead of single use pods. The magician going from table to table was fun but it wasn’t clear that he was hired by the hotel. We were wondering where he was coming from and if he had snuck in!

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Mattresses are not really comfortable

    Facilities and overall look was good

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was a little hard. It needs a mattress topper to just soften it up and make it that little bit more cosy.

    It was lovely and clean and had very helpful, friendly staff. Our room was good, slightly small for a family of 4 with bags but we managed ok. The facilities were clean and the beds were firm. We prefer slightly softer and a mattress topper would have made this more comfortable. It was very close to Bercy train station which made getting around very easy. So it was a good location for us. We would recommend this accommodation to others.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Comfortable but not happy with parking
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 2 nights

    See above

    Breakfast was excellent we did not appreciate the parking facilities and having to pay for the parking. We also had to bring our bags up and down the stairs and was not offered any help with our luggage

    Stayed in December 2023

  • Reviewed: December 16, 2023

    7.0
    The place was clean and the staff were lovely but we should have researched the location more.
    • Leisure trip
    • Family with young children
    • Family Superior Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Right near Accor Arena. Concert on both nights we stayed. Noisy from music till 10pm and then noisy from crowds for several hours after that. Too far from Paris sites.

    Very clean. Comfortable beds.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Waiting for the elevator for too long
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Waiting for the elevator for too long,need a translator。

    Very close to the concert

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: