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Reviews of Novotel Roissy Saint Witz 4 stars

Route de Survilliers, 95470 Saint-Witz, France

#1 of 7 hotels in Saint-Witz

Guests' Choice

Review score

Based on 244 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 13 January 2024

    5.0
    Bad overnight stay ,dinner was Luke warm and breakfast was far too expensive . Room looked clean , but on close inspecti
    • Leisure trip
    • Couple
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room looked clean , but I was put off by the dead silver fish in the bath !!! There was a separate toilet in the room and it had live silver fish ! So yuck ! Also the aircon was really noisy . Turned it off and the room was freezing . Had dinner in hotel … Nope , only ate the chips . My husband says his meal was ok ! Had breakfast .. 20€ each , such a rip off ! Good variety of everything breakfast related , but such poor quality ! Would not recommend !

    I chose Novotel as it was convenient to where I needed to be ! Staff were professional !

    Stayed in January 2024

  • Reviewed: 1 January 2024

    4.0
    Not happy
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Booked for executive room and they charged for executive room however they gave us normal room which was small in size. When I questioned staff member said there was no executive room facilities and not sure how it allowed us to book that size room and promised to refund the difference but nothing happened . Room was smelly, found hair in the sofa bed , no lift to take large travel bag upstairs

    Staff member was very friendly

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Suite with 1 double bed and 2 sofas
    • Stayed 1 night
    • Submitted via mobile

    Meet immediately at reception after a very long journey and no wait to be shown to room. Large comfortable room with all amenities needed. Lovely restaurant on site for evening meals or breakfast.

    Stayed in December 2023

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night

    Excellent hotel! Gorgeous lounge - very beautiful and perfect for working. Good breakfast

    Stayed in October 2023

  • Reviewed: 26 October 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance was dirty; room had carpet which did not reflect cleanliness

    Staff was friendly; rooms are decent size; coffeemachine available

    Stayed in October 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Building and state of decor was less positive than pictures indicated. The babycot was not prepared.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    3.0
    The hotel SUCKS !
    • Leisure trip
    • Couple
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night

    The rooms are too old, they need to renew it all, the toilets are too old like it`s been there since the very beginning, the reception staff were helpful & amazing but the housekeeping staff were smelly ! I swear that you can smell their body odor all the way in the corridor & in the rooms. They really need to clean themselves & use a deodorant ! The shower box drain was blocked & all the water ran out off the shower box to the toilet floor. Even the water tap was not stable & moving when I used it

    The size of the room is large enough, the AC was cold enough & the free parking

    Stayed in September 2023

  • Reviewed: 13 September 2023

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was so bad they served a burned some bread and the other kind of bread are not fresh also they didn’t served a good coffee They only clean the bathrooms but they leave the room as it is , without cleaning There is no left in the building so if someone has a lot of luggage No body will help

    The swimming pool the staff are so helpful and friendly

    Stayed in August 2023

  • Reviewed: 29 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    The carpets and the bathrooms.

    The carpet and bathrooms were not clean.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    6.0
    Bad breakf
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old en dirty.. But the worse was the breakfeast very bad! Nothing was teasty or fress..

    The bed

    Stayed in August 2023

  • Reviewed: 27 August 2023

    5.0
    Ideal location, room did not smell fresh but corridors did
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Smelly room, breakfast availability

    Friendly staff, location

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast, fast EV charging, close to Paris, clean room and extra bed helped a lot.

    Stayed in July 2023

  • Reviewed: 23 August 2023

    4.0
    Costs far too much for what you get
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The physical premises are looking tired and it’s expensive to stay there

    The staff are very helpful and it’s located well for Parc Asterix

    Stayed in August 2023

  • Reviewed: 19 August 2023

    10
    Fantastic place to stay just outside Paris with very helpful and friendly staff
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - it was a great 2 night stay with our grandchildren en route to the south of France and will be stopping again on the way back!

    The staff were lovely. Comfortable rooms, pool was great for the kids. Breakfast really good.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    4.0
    Comfy beds but miserable staff. Convenient location
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff were miserable and very unhelpful in regards to offering or helping with food options. Etc despite having a. Restaurant and claiming they do room service

    Beds were comfortable

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Great stay for children. Lots to do to keep them entertained
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything I didn’t like

    The outdoor activities

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Visited astrix ,stayed here two nights,lovely friendly hotel.

    Room was spotless,children's play station and football table in the lobby,great idea while having a glass of wine to relax.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    6.0
    Nice place to stay. We didn’t use the pool but it looked lovely with a good terrace area to eat at
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Waited a while at reception very late evening with tired children to check in. No one there but someone eventually arrived when my husband went looking for someone

    Nice room and breakfast was lovely

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Very pleasant hotel stay after Disneyland Paris.
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night

    We liked everything. Closest drinking water fountain in corridor was out of order.

    Extremely friendly, helpful reception staff. Free, self serve cold drink available on arrival. Nice pool area and free to use games for children. Large, comfortable family room.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Great place
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 2 nights

    The room was clean, the AC was on when we arrived. The toileters were Rituls! Loved it. Extremely nice staff. They have a great tea selection. The pool is clean and kids friendly. We are going back there next year!

    Stayed in July 2023

  • Reviewed: 1 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Poor service! Weren’t allowed a drink at 5.pm when we arrived no staff.

    Rooms were large

    Stayed in July 2023

  • Reviewed: 23 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Family Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff & we booked a table for 10 people at 7.30pm but then they could only seat 4 of us so the others had to eat at 9pm

    Very convenient

    Stayed in July 2023

  • Reviewed: 11 July 2023

    6.0
    Been put off Novotel due to service.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service in the restaurant was very poor and the food average at best. Waitress quite rude when I said we’d been seated 1 1/2 hours and just had our starter.

    Location & facilities very good

    Stayed in July 2023

  • Reviewed: 8 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We arrived on a saturday. Pool area was like a festival zone. Number of people present could not have stayed at the hotel. Probably locals using the pool area. Rather disapointing if you book this hotel passing through especially to spend a quiet afternoon at the pool. Pizza's sold out at night at the restaurant, also related to the number of people present during the day

    Breakfast is good. Location also good. Nice rooms.

    Stayed in June 2023

Showing 76 – 100

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