Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Mercure Nancy Centre Gare 4 stars

11 Rue Raymond Poincaré, 54000 Nancy, France

#3 of 27 hotels in Nancy

Guests' Choice

Review score

Based on 544 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 37

  • Reviewed: 21 September 2018

    9.2
    Great location, friendly staff, clean, modern rooms
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    They are doing construction right next door, so unfortunately the area out front is a bit dingy and run down, but the location is great so it doesn’t really matter (right behind train station as well if you arrive by train).

    Great location, clean rooms. 4-star seems overrated by Swiss standards, but it is clean with a trendy modern decor. Public parking right next door is also a plus. Friendly staff👍🏻

    Stayed in September 2018

  • Reviewed: 23 August 2018

    10
    It was a delightfully relaxing experience.
    • Leisure trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all to dislike.

    Don’t be put off by the utilitarian tower block appearance. This hotel was a delightful surprise. Lovely and clean in an excellent location. Close to station for carrying luggage and a mere ten minutes walk from the wonderful Place Stanislas. I loved the modern furniture and the decor in the bar area and the collection of art books that were available to read. Our room was spacious and very comfortable with an extra sitting area that overlooked Place Thiers. The weather was very hot but the air conditioning easily coped. We paid a bit more for a Privilege Room and it was well worth it. I had injured my knee and so spent some time relaxing in the room - difficult to do in many hotels as the rooms are so cramped! The staff were charming, friendly and very efficient. I would definitely return to this hotel!

    Stayed in August 2018

  • Reviewed: 19 August 2018

    9.6
    The Staff was very welcoming.
    • Leisure trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing. We stayed one night and everything was fine

    The Staff was very welcoming. The room was really nice and clean, and the bed was really comfortable. Coffee, tea and complimentary drinks are at the disposal, we keep a good impression of our stay. I should also add that we slept well because it was quiet.

    Stayed in August 2018

  • Reviewed: 16 July 2018

    7.5
    Close to train station, close to the city centre. Recommend it.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a very expensive parking under the hotel but no arrangements with the hotel.

    Just outside the city gate and next to the train station. Nice location

    Stayed in June 2018

  • Reviewed: 12 July 2018

    5.8
    Location for a car traveller with ample easy to use , secure...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very impersonal, not just the lack of attention/communication from the staff, but the whole place was austere. Very noisy and cooking fumes could be smelt from our room presumably from the kitchen extract some floors below.

    Location for a car traveller with ample easy to use , secure public underground parking.

    Stayed in July 2018

  • Reviewed: 18 May 2018

    10
    Very modern, clean and big rooms.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very modern, clean and big rooms. Great location, well organized and modern car parking just next to the building. At max 10min walk to get to the shopping or old part of the city. Staff was top ! Really the perfect place to stay when visiting Nancy.

    Stayed in May 2018

  • Reviewed: 12 May 2018

    9.6
    Great staff ay a really good hotel convenient to the train station
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    All good

    Breakfast was fantastic Staff at check in were brilliant - conversant in English and capable of assisting Great location adjacent to the main train station

    Stayed in May 2018

  • Reviewed: 7 December 2017

    9.6
    I would stay at this hotel again!
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could start earlier than 7:00 a.m. I missed breakfast because I had an early train.

    Beautiful hotel. Friendly and helpful staff. Perfect location: next to the train station, and in walking distance of the Stanislaus Square. Excellent Free WiFi.

    Stayed in December 2017

  • Reviewed: 23 November 2017

    9.2
    Excellent breakfast, very comfortable beds, staff very...
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights

    We found the room too warm for our comfort, even with the air conditioning turned right down. Couldn't open the windows for fresh air. Shame there was nothing for English speaking guests to watch onTV.

    Excellent breakfast, very comfortable beds, staff very friendly and helpful.

    Stayed in November 2017

  • Reviewed: 8 September 2017

    9.6
    Good central location. Recently refurbished.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some mad interior designer has arranged for rectangular metal tubular structures to be placed on the wall by the bed so as to ensure that you hit your head on them. As they are the same colour as the walls they really are hazard.

    Close to Place Stanislas. Good clean facilities. Adequate bike store.

    Stayed in September 2017

  • Reviewed: 27 August 2017

    10
    Dependable quality
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air-con in building seemed to be having problems. We expressed concern that our room was too hot so we were immediately transferred to an alternative room but it also was not cool enough. No fault with the response.

    Consistent quality of room, service. Good breakfast.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    10
    The location is very good.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights

    The location is very good. The room is quite big and very clean, and the breakfirst is great! The whole reception team with Nadia, Paul and the two Maries is really the best one that we have never had! They are very warm and kind with a high level customer-oriented approach! The Restaurant team is also excellent and together with the reception team, they do take care of our health problems. The hotel helped us for every thing, we do enjoy our stay in the beautiful city of Nancy and we are very grateful for the warm reception of the hotel!

    Stayed in August 2017

  • Reviewed: 11 August 2017

    7.5
    There is no doubt that the reception team were excellent but badly let down by the breakfast team.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The poor attitude of the staff responsible for breakfast!

    It had been busy in the breakfast area and nothing had been replaced, no croissant, cutlery cups or plates, no hot food, a real let down.

    Stayed in August 2017

  • Reviewed: 6 April 2017

    9.6
    Ideal location.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights

    Beware the artwork over the bedside table. You will hit your head every time you get up or make some tea, unless you remember that the iron work sticks out.

    The hotel was in a perfect location and the beds were very comfortable. The room was quiet. It has obviously been refurbished so everywhere is fresh looking and clean.

    Stayed in April 2017

  • Reviewed: 24 August 2018

    10
    Staff were very friendly
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    We liked everyrhing!

    Staff were very friendly Very clean and comfortable rooms Near town centre

    Stayed in August 2018

  • Reviewed: 17 August 2018

    10
    great stay and nice service... location was excellent.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Wall was too close to toilet.

    Stayed in August 2018

  • Reviewed: 22 July 2018

    10
    was beautiful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    was beautiful

    Stayed in June 2018

  • Reviewed: 25 June 2018

    10
    Definitely try Mecure if you're traipsing around Europe!
    • Leisure trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The 2 men at reception were very helpful with the parking. Gave us good rooms too!

    Stayed in June 2018

  • Reviewed: 1 May 2018

    4.2
    Distressing and not worth the money, left more tired than when I arrived
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The parking only goes up to 1.65 m and construction noise from 7am without warning or notice

    It was clean

    Stayed in April 2018

  • Reviewed: 10 April 2018

    9.6
    Very good hotel in a great position, with excellent restaurants nearby
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No opening windows

    Lovely comfortable spacious room

    Stayed in April 2018

  • Reviewed: 19 March 2018

    9.6
    Very comfortable rooms, breakfast was exceptional, very good...
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Very comfortable rooms, breakfast was exceptional, very good location.

    Stayed in March 2018

  • Reviewed: 20 December 2017

    6.7
    Good for a one night rest in your room after a nice dinner in town
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much to see here So not much to really like

    Stayed in December 2017

  • Reviewed: 3 November 2017

    7.9
    Bed extra comfy.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night

    The lifts didn't work properly. It was scary even for Halloween.

    Bed extra comfy.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    10
    convenient location with easy access to top sights and the...
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights

    convenient location with easy access to top sights and the train station

    Stayed in September 2017

  • Reviewed: 9 August 2017

    7.1
    Thumbs up for hotel , thumbs down for Nancy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were in Nancy on a Sunday , very quiet no shops open but plenty places to eat.

    Good size room. Good breakfast

    Stayed in August 2017

  • Reviewed: 3 August 2017

    8.3
    location at the edge of historic town centre
    • Business trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    location at the edge of historic town centre

    Stayed in August 2017

  • Reviewed: 30 July 2017

    9.6
    You have to park your car in a public car park next to the...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    You have to park your car in a public car park next to the hotel.

    Stayed in July 2017

  • Reviewed: 26 July 2017

    9.6
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good

    Stayed in July 2017

  • Reviewed: 16 July 2017

    10
    Great stay.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night

    Nothing, it was good.

    It's a very interesting city, well located on journey.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    9.2
    Functionality and very comfortable
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    nothing

    modern hotel, very clean, everything works very well

    Stayed in July 2017

  • Reviewed: 18 June 2017

    10
    Comfortable bed good locations
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking off site

    Location and beds

    Stayed in June 2017

  • Reviewed: 5 June 2017

    10
    Good location. Good price. Very nice staff.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean. Great location. Very helpful staff. Comfortable bed.

    Stayed in June 2017

  • Reviewed: 3 May 2017

    7.9
    Pratique pour les voyages d'affaires
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very bad room service during labor day

    Stayed in May 2017

  • Reviewed: 27 February 2017

    9.6
    cozy weekend in Nancy
    • With a pet
    • Leisure trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 1 night

    N/A

    location, staff, pet friendly, room design

    Stayed in January 2017

  • Reviewed: 30 January 2017

    10
    Friendly Weekend Hotel in Nancy
    • With a pet
    • Leisure trip
    • Couple
    • Privilege Double Room (2 Adults)
    • Stayed 1 night

    Poor b/fast not aligned with the b/fast price charge

    Stayed in January 2017

  • Reviewed: 5 December 2016

    7.9
    * big room, decently designed
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    * big room, decently designed * location

    Stayed in December 2016

  • Reviewed: 26 November 2016

    10
    Value for money
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some staffs cant speak english

    Location great, the room was clean and the bed is very comfort. Staffs was helpful and value of money

    Stayed in November 2016

There are also 23 reviews without text. These impact the overall review score.

Showing 1 - 37

Browse Mercure Nancy Centre Gare traveller photo gallery

Guests also reviewed these properties: