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Reviews of Novotel Pau Pyrénées 4 stars

Avenue André Marie Ampère, Route De Bayonne, 64230 Lescar, France

#2 of 6 hotels in Lescar

Guests' Choice

Review score

Based on 386 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    7.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 - 41

  • Reviewed: 15 July 2018

    8.8
    Garden for kids to play in.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Discovering the nespresso machine on our last day;-)

    Garden for kids to play in. Toilet separate from bathroom. Location convenient in commercial area. Friendly staff.

    Stayed in July 2018

  • Reviewed: 28 May 2018

    3.8
    It was a nightmare
    • Business trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Staff and direction hate small children. Our kids were crying and staff told that our children were not well edicated ( Our children are 2 and 4). Drinks are very expensive

    Nothing

    Stayed in May 2018

  • Reviewed: 3 September 2017

    9.2
    Perfect for us
    • Leisure trip
    • Couple
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 2 nights

    You know what standard you are getting but we were so impressed by the food in the hotel restaurant also the staff were very friendly & smiled. The location is a busy area but the hotel is in beautiful gardens & the pool was fab.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.2
    A great family stopover hotel.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was too congested. There just wasn't enough room to get round and it created lots of queues.

    Great location as a stopover for travelling to Spain. Staff very friendly. The family rooms are a great size and we had a lovely nights sleep.

    Stayed in August 2017

  • Reviewed: 19 June 2017

    8.3
    Nice stay in Pau
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Single Sofa Bed (3)
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner was not up to much it couldn't keep the room cool Outside temperature was about 26 degrees and made for an uncomfortable night

    Comfortable hotel with good food

    Stayed in June 2017

  • Reviewed: 21 April 2017

    8.3
    A hotel worth staying at while in PAU, France
    • Leisure trip
    • Couple
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could come with a bit more choices..

    The room is quite small but is a norm in most hotels in Europe. The cleanliness and great parking facility won thumbs up! No major dislike or complaints for this hotel.

    Stayed in April 2017

  • Reviewed: 7 October 2016

    10
    A delightful haven of peace and rest
    • Leisure trip
    • Couple
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night

    No complaints at all!

    This was a fantastic find on our way through Pau! The hotel is spacious and luxurious with an attractive garden and swimming pool, a nice restaurant and the opportunity to eat on the terrace. We had a comfortable room with a lovely view and were sorry to be staying only one day.

    Stayed in September 2016

  • Reviewed: 12 September 2016

    9.6
    Didn't want to leave.
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Single Sofa Bed (3)
    • Stayed 5 nights
    • Submitted via mobile

    Nothing .

    The larger than normal bed and pillows were so comfy. Located next to lots of restaurants and a shopping mal with bowling and a cinema. Great swimming pool, so lovely after a day in Pau, which is less than 10 minutes drive away. Lovely spacious air conditioned room. Great shower and seperate toilet

    Stayed in September 2016

  • Reviewed: 7 September 2016

    9.6
    Was enjoyable!
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Room cleaner's standard is relay on individual. Should keep same standard

    Breakfast was good and lot of towel for swimming pool. Children play facilities is good.

    Stayed in August 2016

  • Reviewed: 4 September 2016

    3.3
    Wouldn't stay here...
    • Leisure trip
    • Solo traveller
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very noisy, could hear people walking above and the noise from the street made it impossible to sleep!

    Good location. Close to places to eat and drink.

    Stayed in September 2016

  • Reviewed: 13 August 2016

    8.8
    With a few improvements it could be an excellent place for a reasonable price.
    • Leisure trip
    • Couple
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    We considered the 6.5 En 7.5 euros for a glass of wine a bit outrageous therefore we looked for another place for the dinner. Sometimes difficult to ask things to the people in the restaurant because they only understand French. Outside in the garden you could hear very well the traffic nearby. For visiting Lourdes it is a bit far away, because it already take 10 minutes to reach the highway

    We liked the breakfast, the coffee and the diners in de restaurant. It is a quiet hotel when inside with the windows closed. The room and bathroom looked very well, probably just renovated.

    Stayed in August 2016

  • Reviewed: 10 August 2016

    8.3
    Exactly as we expected.
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 2 nights

    Pool wasn't huge but then I am just being a bit picky!

    Spent 2 nights here in August 2016 and was just what we expected in a convenient location and just 10 mins from the town which is a real gem. Bedroom was very clean and bed was comfy. Air con was excellent and bathroom nice.

    Stayed in August 2016

  • Reviewed: 19 May 2018

    6.7
    Hotel is fine to sleep in. Not otherwise attractive
    • Leisure trip
    • Couple
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 3 nights

    Menu need to be varied. We only ate in the hotel on one evening because the menu didn't change.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    8.3
    Comfortable, reasonably quiet hotel in a central location.
    • Business trip
    • Solo traveller
    • Standard Room with 1 Double Bed and 1 Single Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant could do with more choices. Particularly hot options for breakfast.

    Good wifi internet, comfortable rooms and reasonably quiet.

    Stayed in April 2018

  • Reviewed: 6 January 2018

    9.0
    Bed was to hot
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Single Sofa Bed (3)
    • Stayed 1 night
    • Submitted via mobile

    Bed was to hot

    Stayed in January 2018

  • Reviewed: 23 September 2017

    7.5
    Pleasant place to stay
    • Leisure trip
    • Couple
    • Standard Room with 1 Double Bed and 1 Single Sofa Bed
    • Stayed 8 nights

    Restaurant menu did not change all week. However several restaurants close by

    Bed very comfortable

    Stayed in September 2017

  • Reviewed: 22 August 2017

    6.7
    - The price and quality of the breakfast.
    • Leisure trip
    • Family with young children
    • Standard Room With 1 Double Bed and 1 Single Sofa Bed (3)
    • Stayed 1 night

    - The price and quality of the breakfast. - The staff

    Stayed in August 2017

  • Reviewed: 18 August 2017

    8.3
    Staff were particularly helpful and friendly
    • Leisure trip
    • Couple
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location not very attractive

    Staff were particularly helpful and friendly

    Stayed in August 2017

  • Reviewed: 31 July 2017

    7.9
    Nice breakfast but coffee not up to standard with the rest...
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Nice breakfast but coffee not up to standard with the rest of the breakfast.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    8.3
    Staff were friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 1 night

    Location is "on the road", not near any walkable destinations.

    Staff were friendly and helpful. Dining room provided gluten free choices.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    7.9
    everything was fine We had a nice stay
    • Leisure trip
    • Couple
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 2 nights

    everything was fine We had a nice stay

    Stayed in July 2017

  • Reviewed: 7 January 2017

    10
    Perfect staying
    • Leisure trip
    • Family with young children
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 1 night
    • Submitted via mobile

    I really enjoyed Everything: from the materass to the shower and the music in the shower... Breakfast was excellent and the view on the garden too!

    Stayed in December 2016

  • Reviewed: 9 October 2016

    7.5
    Very nice hotel and a fair good service.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 1 night

    Very nice hotel and a fair good service.

    Stayed in October 2016

  • Reviewed: 7 October 2016

    9.6
    close to Pau. lovely.
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Single Sofa Bed (3)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Great proximity to lots of restaurants and shops. Comfortable bed and pillows. Great swimming pool and garden area. Staff very pleasant.

    Stayed in September 2016

  • Reviewed: 24 September 2016

    8.8
    Breakfast and courtesy of the staff
    • Business trip
    • Solo traveller
    • Standard Double Room with 1 Double Bed and 1 Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and courtesy of the staff

    Stayed in September 2016

  • Reviewed: 31 August 2016

    9.6
    Everything we needed for stop over with kids
    • Leisure trip
    • Family with young children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 1 night

    Comfortable spacious family room, child friendly staff and good on site facilities. Perfect for our stop over en route to Spain.

    Stayed in August 2016

  • Reviewed: 19 August 2016

    8.3
    A very pleasurable stay
    • With a pet
    • Leisure trip
    • Family with older children
    • Standard Room with 1 double and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel is situated in a commercial area

    Extremely friendly staff, Great facilities, Swimming pool for the kids,

    Stayed in July 2016

  • Reviewed: 18 August 2016

    8.8
    Good hotel for stopover
    • Leisure trip
    • Family with older children
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 1 night
    • Submitted via mobile

    Excellent facilities in the hotel itself and the surrounding area - restaurants, shopping centre, etc.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    7.9
    Confortable hotel with spacious room.
    • Leisure trip
    • Family with young children
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 1 night
    • Submitted via mobile

    Confortable hotel with spacious room. Small pool and big gardens, very Nice.

    Stayed in August 2016

  • Reviewed: 11 August 2016

    8.8
    Convenient to Pau,without the city hassle.
    • Leisure trip
    • Couple
    • Standard Room With 1 Double Bed and 1 Double Sofa Bed (3)
    • Stayed 2 nights
    • Submitted via mobile

    Items in room not fully refurbished for second night.

    Bed ,linen towels etc luxurious.Staff,particularly in dining room,efficient and pleasant.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 March 2016

    9.2
    The beds were comfortable, room was quiet and the breakfast...
    • Leisure trip
    • Family with older children

    I had changed my 3 room booking through booking.com 4 days prior and they didn't have the changes, just cancellations. It wasn't a problem as the hotel wasn't busy but it was a few minutes of panic! The staff dealt with it very efficiently and it was all sorted swiftly.

    The beds were comfortable, room was quiet and the breakfast was good. The staff were friendly. Good base to explore the region, free parking but also close enough to walk around the nearby shopping area. The hotel is nicer on the inside than what it looks like from the road!

  • Reviewed: 18 August 2015

    9.6
    Great general facilities, particularly for kids.
    • Leisure trip
    • Family with older children

    Great general facilities, particularly for kids. Friendly, helpful staff. 1st Sunday of the month there is an interesting car gathering in the car park opposite.

  • Reviewed: 13 July 2015

    7.9
    Location is a bit out of the way but the staff and the hotel...
    • Leisure trip
    • Family with older children

    The free wifi connection wasn't very good in the hotel bedrooms.

    Location is a bit out of the way but the staff and the hotel more than make up for this. We ate in the hotel restaurant and the member of staff was excellent, as was the food.

  • Reviewed: 9 April 2016

    8.3
    Good restaurant on site.
    • Leisure trip
    • Couple

    Nothing

    Good restaurant on site.

  • Reviewed: 9 February 2016

    8.8
    closeness to airport
    • Leisure trip
    • Solo traveller

    closeness to airport

  • Reviewed: 1 November 2015

    8.3
    Limited menu for evening meal.
    • Leisure trip
    • Couple

    Limited menu for evening meal. Breakfast good.

  • Reviewed: 26 August 2015

    7.9
    Location
    • Leisure trip
    • Couple

    Charged twice for pet and not repaid Told I had paid for breakfast and then told I had not. Will not revisit

    Location

  • Reviewed: 25 August 2015

    8.8
    Location, facilities
    • Leisure trip
    • Family with young children

    wireless internet

    Location, facilities Good for families

  • Reviewed: 25 August 2015

    7.5
    Functional hotel.
    • Leisure trip
    • Couple

    Breakfast.

    Functional hotel. Wide room. Hotel located in a quite area.

  • Reviewed: 17 August 2015

    9.6
    friendly staff
    • Leisure trip
    • Family with older children

    friendly staff no hassle parking

  • Reviewed: 21 April 2015

    7.5
    Hotel was nice and had lot of restaurants at close distance
    • Business trip
    • Solo traveller

    Hotel was nice and had lot of restaurants at close distance

There are also 19 reviews without text. These impact the overall review score.

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